Patients and Families

Children's Primary Care Oakland

Primary Care Center
Children's Hospital of Pittsburgh of UPMC
3420 Fifth Avenue
Pittsburgh, PA 15213
Phone: 412-692-6000
Fax: 412-692-6660

Location
Services
Appointments
Insurance
Staff

Office hours:
Monday	8 a.m. to 7 p.m.
Tuesday	8 a.m. to 7 p.m.
Wednesday	8 a.m. to 7 p.m.
Thursday	8 a.m. to 7 p.m.
Friday	8 a.m. to 5 p.m.
Saturday	8 a.m. to noon
Phone answers 24 hours a day.

Location

The Primary Care Center is located in Children’s Oakland Medical Building, 3420 Fifth Avenue, in Oakland.

This location is also accessible via several Port Authority bus routes.

Location and Driving Directions

Port Authority Web Site

Services

The Primary Care Center offers complete health care services for children and adolescents from birth to 21 years of age.

Prevention

Preventing disease and promoting health are important parts of health care. During well-child visits, we will discuss important issues for your child and your family. We can answer questions you have about topics including:

Nutrition
Education
Safety
Family relationships

Discipline
Child care
Behavior
Development

We provide all of the immunizations, or shots, your children need to prevent serious illnesses such as whooping cough, measles and hepatitis. We will provide you with a booklet you can use to keep track of your children’s immunizations. We hope you will bring this booklet to each visit. If your child received immunizations somewhere else, please bring a record of those shots with you. We also may need to test your child’s blood or urine to gather more information about his or her health.

Diagnostic and Treatment Services

We provide care to children with all types of medical problems. Our services include:

Visits when your child is sick
Advice by telephone
Evaluation and treatment of chronic illnesses
(illnesses that last a long time)
Referral to the Emergency Department or subspecialists at Children’s Hospital if necessary.

Additional Services

Other support services available include child and family counseling, nutrition counseling and developmental assessments. Please let the doctor or nurse know if you would like more information about these services or if you think you need services for your child or your family.

Telephone Advice

If you want advice, please call 412-692-6000 during the day, if possible. However, advice over the telephone is available 24 hours a day, seven days a week.

Appointments

All patients are seen by appointment. Appointments are made by calling 412-692-6000 from 8 a.m. to 5 p.m. Monday through Friday. Please call us if you will be late for a scheduled appointment.

Appointments are available Monday through Friday mornings and afternoons. We also have appointments Monday through Thursday evenings.

Saturdays are reserved for sick-child visits only. Saturday appointments may be made by calling 412-692-6000 between 8 a.m. and noon for appointments.

Same-day appointments are available for sick children or for issues that cannot wait until the next scheduled appointment. If your child needs to be seen sooner than the next available appointment, please ask to speak with a nurse. We will try to meet your child’s needs.

If you cannot keep an appointment, please call to cancel so we can see another patient during that time. We will help you to reschedule your appointment.

Who will see my child?

Each child and family is assigned a doctor or nurse practitioner. Whenever possible, the same health care professional will see your child for scheduled and sick visits. However, if your doctor or nurse practitioner is unavailabe, another member of the team will see your child.

Children’s Hospital of Pittsburgh is a training site for health care professionals. Your doctor may be a resident, a doctor who has completed medical school and is training to specialize in health care for children. Some of the nurse practitioners or nurses also are in training. Experienced doctors and nurses closely supervise the doctors and nurses who are in training. We strongly believe that the teaching program results in the highest quality care for you and your child. Feel free to ask to speak with the supervisor.

Insurance

The Primary Care Center accepts most health insurance plans. Please check with your health insurance plan or with us to be certain that we accept yours. If your children currently are uninsured, we can help you obtain insurance for them. We use a sliding fee scale (fees charged are based on family size and income) for families who cannot obtain insurance for their children.

Last Update
March 8, 2010

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