About Children's

Family-Centered Care

The new Children's Hospital of Pittsburgh of UPMC is committed to making a visit to the hospital or a hospital stay easier for our young patients and their families. We know that families are an integral part to a child's well-being. They offer a sense of normalcy and encouragement that can only be found in the people who love this child the most. For that reason, we are committed to building a place that is warm and welcoming, a place that delivers exceptional care and a place that will seem a little like home.

Our new hospital design is based on ideas and suggestions from patients, family members, and our caregivers. By listening to their advice, we've designed a family-centered facility committed to treating the physical and emotional aspects of our patients and those closest to them.

Here are a few examples of our family-centered care features:

Private rooms that create a more homelike environment
Inviting colors and soft fabrics
A comfortable sleeping space for parents
A desk with data ports and internet access in each patient room
Caregiver stations located closer to patient rooms
Playroom fully-equipped with toys, movies, games, books, etc.
20,000 square foot Resource Center including an atrium, chapel, library, healing garden and business center for working parents
Atrium area designed to feature movies and large group activities
Easy-to-follow directional signs and electronic messaging boards throughout the hospital
In-room entertainment, as well as opportunities for group events and socialization
Wide variety of food service options in spacious cafeteria
Room service style patient food services
Gift shop in main lobby
Ample, convenient parking
Sibling center
Outdoor garden areas adjacent to the cafeteria, daycare, and central conference center
Child-friendly furniture and play tables in large waiting areas
Teen lounges with computers, videos, age-related games, music, and more
Family laundry facilities