Care Management

Care Management assesses patients during admission and throughout their hospital stay to facilitate care and determine potential needs of the child and family at the time of discharge. Discharge needs might include home nursing visits, specific medical equipment, respiratory equipment, infusion supplies, wound care supplies and at times, specialty medications that require insurance authorizations. Patients and their families, medical care teams, bedside nurses, clinical social works, and other patient support staff are all part of the collaborative discharge planning process. Patients are not discharged until their identified discharge needs have been addressed and their care team has determined that they are medically stable.

Contact UPMC Children's Care Management

To learn more about Care Management Services at UPMC Children's, call 412-692-6849.

Our Staff

Care Management Manager
Susan Ulakovic, BSN, RN, MBA, ACM

Referral Requirements

Care managers do not require a physician order to follow patients during their hospital stay. However, a physician order is required for post discharge services provided by home nursing agencies or equipment companies. Care managers work with patients and families to choose an agency that can meet their discharge needs and that participates with their specific insurance provider.