Children's Hospital is part of the UPMC family.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
PA, Albany Medical College Albany, NY BSN, State University of New York at Buffalo Buffalo, NY AS, Albany Medical College Albany, NY
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 12
I understand appointments get behind, but I thought it was great that our provider did not rush, she took her time and listened us
Carol was very thorough with her exam and spent a lot of time with us.
Dr. Earl is probably the best experience in the medical history we've had of visits ever! She spends so much time listening, asking questions, examining the patient, & giving her professional, medical opionion/advice. Our pediatrician do not give as thorough of an exam to my kids each year as Dr. Earl did. She is excellent!!!!!!!!!
Carol Earl has terrible bedside manner. She does not seem to listen to your concerns about your child, speaks in a condescending manner and does not explain testing, diagnosis or treatment effectively. I am a very well educated adult and this is how I felt and I cannot imagine how less educated parents feel when they have appointments with her. I will absolutely not see her again!
I am thankful that we were able to see Carol Earl. She was patient and attentive, two things any parent needs when their child is concerned, but especially when their child is not feeling well.
Carol was fantastic!
We were very satisfied with Carol Earl. She was very thorough and made my 16 year old at ease after learning that he may have Celiac Disease.
The nurse who did my daughter's weight, length, heart rate, etc. was extremely professional, friendly and seemed to have a wonderful bedside manner and was very gentle. (I believe her name is Kristen.) My husband and I had difficulty making sense of what the child care provider was talking about at certain points. it seemed as though she talked in circles often. At the end of the appointment, she finally realized that our daughter was using Alimentum (after we'd told her twice) but she was writing that shewas using Advance so we had to stay a little longer to discuss things again. We had a positive experience, overall.
everything was great!
After several visits to our normal pediatrician and both local and CHP ER's I was glad to find a provider who listened and didn't waste times rerunning a urinalysis when my daughter has already had 3 performed and all were negative. Carol listened and took our concerns seriously.
Dr Earl was very thorough, and attentive. She made sure I completely understood my child's illness, and that I understood what I needed to do to get him better. She also followed up with a phone call with his test results, and asked how be was feeling! I'm grateful that she was my son's doctor! Awesome job!
Carol took a great amount of time with my son, and explained everything in terms we could understand. I was very happy..
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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