Children's Hospital is part of the UPMC family.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, University of Pittsburgh Pittsburgh, PA MSN, University of Pittsburgh Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 40
caring, and understanding care provider.
Erika was very concerned and responsive when she found out that once again there was not a sign language interpreter present for the appointment. We received a call within 24 hours from an administrator in the department who has assured me that the matter is being investigated. Erika was also very concerned and informative regarding possible health issues. She offered helpful information and ideas in how to deal with these issues to help make overall health better and prevent any more problems.
Erica is an amazing care provider. I greatly appreciate how well she communicates with my teenage son in a way that he is receptive.
Very happy with everyone in this office.
We love Erica. She is such a kind, compassionate, and encouraging provider.
we appreciate the time Erica spends with us. This visit was more complicated than most but Erica took a lot of time with us.
She was apologetic about the time we had to wait to be seen.
Appointment went great and provider was great as always.
good and kind visit
The visit was informative. Erica took her time with us, is always patient and kind.
She really helped with explaining diet and excersize to my daughter. She was great and my daughter is really watching her diet now and trying to be more active. She didn't want to listen to her parents, but it really sunk in listening to Erica.
Love the Wexford office, staff and Dr. Erica!
Erica is an excellent doctor who always takes the best care of my son. She talks to us about his care and any concerns or questions that we have. She does a great job at using terms we understand and she truly cares about her patients.
she was awesome!
Nothing but fantastic care and treatment from Erica Cordell.
I think Erica did a fantastic job this time. she complimented my daughter numerous times which really gave her a confidence boost! Having diabetes at 16 is very difficult, but Erica did a great job making her feel good about herself.
Erica is excellent- very patient, good natured and friendly with me and my son. Visit was very comfortable and full of info.
She was very knowledgeable and friendly.
She is always so nice and helpful. I wouldn't take her anywhere else.
Good experience with the provider and with the facility
Erica is passionate in helping kids with Diabetes and it shows! she always shares new information with us.
Erica is always friendly, caring and helpful!
Our appointment was for 2:30. We were taken back to a room at 2:50pm. The provider did not come to the room until 3:50pm. That is ridiculous and honestly she has no compassion for a teenager with Diabetes! We are either considering going somewhere else or requesting anyone but her!
Erica Cordell is great. She always takes the time to answer questions and is willing to go the extra mile to help.
Erica Cordell is great. She explains things wonderfully and gives me tips on how to handle my child's disease.
Erica is awesome! When I was diagnosed with Graves disease I was seen promptly and prescribed medication to control my symptoms. Always a caring and through visit
I appreciate that Erica treats my son with respect. Many times, providers speak to me rather than my son. My son is now 16 years old and should be an active participant in his own health care.
Erica is very informative and gives my daughter a lot of confidence when we leave the visit. Erica is very patient and always asking if there are any questions or concerns and is willing to take the time to go over those concerns. I am very happy with our treatment with Erica
The staff at this facility is so supportive , Erica tells us what we need to change or not change in a very supportive way , never condescending, dealing with Diabetes is no fun, we really value her advice and care that she provides our daughter .
Erica Cordell is an excellent provider. She knows our family and our specific needs and is tuned into the special care we need for our special needs child. Others seem less in tuned to our needs.
My daughter was very comfortable and happy with this visit. compared to previous ones.
Love my daughter health care provider
Erica is always helpful when discussing health concerns. She is patient and kind.
Have never had a bad experience with Erica Cordell. She is competent, caring and has excellent communication skills
This visit was dramatically better than our prior visit. Much improved bed-side manner by all.
always a good experience
Erica is always very personable and helpful.
Erica Cordell is a very passionate health care provider. It is evident that she has my child's best interest in mind and only wants the best for my child's care. I am deeply appreciative to her for these qualities. However,I don't feel that Erica listens to may comments or concerns very well. She tends to interrupt me when I am asking questions or expressing difficulties in managing his diabetes. It seems there is not enough time for questions during our visits.
I'm truly happy since we have been transferred to the Wexford office.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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