Children's Hospital is part of the UPMC family.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Jordan Medical School Amman, Jordan
St Joseph Hospital Paterson, NJ University of Jordan Medical School Amman, Jordan
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 35
Dr. Al-Issa was incredibly warm, caring and easy to talk to about my daughters issues. He explained everything very clearly and helped us figure out the best course of action. He was able to balance not having a long appointment with a two-year-old but also getting all of the information that he needed to be thorough. He had an excellent bedside manner and handled our daughters nervousness very well as she was not at all excited to be there. We would definitely go back to him if we ever have any kind of problems in the same area.
Dr.Alissa is an amazing doctor!!! He listens and actually cares about the well being of my son. I would be lost without him!!! He truly is one of the best!!!
The child see's a team of doctor's From the same clinic at the Hospital and we have seen this particular provider several times over a period of 6 years.
thorough, kind, great with my daughter
very thoughtful, listened, and very respectful
Always good experiences
We are very fortunate that Dr. AlLissa has office hours in Erie. We would drive the distance to Pittsburgh if he didn't however. He is very attentive to our needs and is respectful and thorough. We are very lucky to have him as a treating physician of my daughter's condition.
Dr Alissa has an excetional bed side mannet, very professional too. He always takes his time in discussions, really gets to know patient and their family. He is the BEST
Dr Alissa is such a great Dr that I have recommended him to another family member to go to him. I always get the information and answers I need about my sons condition.
very helpful, patient, and trustworthy
the length of time to get an appointment was disappointing, 10 weeks out. as my child's condition grew more serious every effort was made to get him to be seen by Doctor asap. the doctor and staff were professional and very helpful.
The doctor was on time, friendly, and spent time creating a plan for my son. My son really liked him too!
this was our second visit with this care provider. He seems like knowledgeable and caring about his patients. I believe he is good care provider
ICARE Team is the best!
very caring doctor
Short wait time, quality time with the doctor
The doctor was terrific. The wait time was over two hours. The receptionists in the lobby only provided assistance when approached with questions. I had to check and see if there were forms I needed to complete before they took us back into the actual office.
Dr. Al-Issa is an excellent doctor. He actually looks at my daughter's records before our appointment. He treats us like real people and not just patients. I'd highly recommend him to anyone I know that needs a great pediatric GI.
Dr. was very kind and very thorough.
Dr. Alissa is wonderful and very helpful. He talks to my daughter and asks her questions. He makes her feel listened to.
We really liked the doctor and thought he spent a good amount of time talking to us about all that was going on with our daughter.
Dr Al-Issa is great! He was incredibly helpful. He was able to look at notes from my daughter's appointments with Neurology, Urology, and Nephrology. He answered all our questions concerning her new course of treatments and medications. He even suggested another test to do before starting her new medication. He took his time reviewing her dietary requirements and put together paperwork for us to turn into her school.
Always wonderful doctors!
Overall we had a great experience with Dr. Al-Issa's office. Everyone was courteous and we were seen promptly. Dr. Al-Issa has a good bedside manner with children and he listened to our concerns. There was a slight communication challenge with some medical terms that we were not familiar with which could have been explained a little clearer in a way we could understand but overall we were very happy with Dr. Al-Issa. We feel he is very knowledegable and made good recommendations for follow up.
Dr. Al-Issa was very sensitive towards our daughter and took extra time with her due to her being scared. He listened to us as parents and quickly he had an excellent overview and understanding of our daughter's complex medical needs despite this being the first time he saw her. He was very knowledgeable and detail oriented.
My son is in the Autistic Spectrum & his very anxious about his medical issues, the Dr. was able to connect excellently w/ him & getting him to buy into the treatment that needs to occur.
Dr Feras Al-Issa was amazing. He took his time with us. Listen to our concerns. He was very thorough and aware of our daughter's needs. I would definitely recommend him to family and friends.
We are very happy to have Dr. Al-Lissa. My daughter and I always walk away from her appointments feeling like she is his only patient. He is kind, knowledgeable and talks in terms that we can understand. It is inspiring to know that my daughter will be able to stay with him until the age of 25.
Dr Alissa is knowledgeable, caring, effective, and an excellent doctor. he is responsive to my condition. A+ rating.
The wait time was 1 hour- should consider scheduling conflicts
much better than I've seen in awhile. I'm happy to have a provider that actually listens.
Everyone was courteous, respectful, and gave us a sense of security.
Dr Al-Issa is a great doctor for my son. He went out of his way to accommodate our schedule for this appointment.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.