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Allergy and Immunology
Allergy & Immunology
MD, Virginia Commonwealth University Medical College Richmond, VA PhD
Comers Childrens Hospital at the University of Chicago Chicago, IL
Brigham and Womens Hospital Boston, MA
UPMC Children's Hospital of Pittsburgh
View Dr. Chong's full list of publications at PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 44
Our wait time was over 70 mins; however, the staff and provider were extremely apologetic. They brought drinks and snacks in the room for our family since we hadn't had lunch.
I waited 3 months for this appointment and was VERY disappointed! I felt the doctor was very dismissive of my concerns; when I was speaking to her she had her back turned. She didn't explain the test process that my daughter was about to go through. I had to question the nurse that came in the room. The doctor was very short in addressing any of the concerns and handed me a piece of paper and told me "this is what you need to give her (meaning my child)". As the doctor was walking out of the door, with her back turned to me, she told me she was giving my daughter 3 scripts and didn't explain what they were, how to take them, if there was any side affects and how long I was to keep her on the medication. On a positive note, I thought the nurse who was assigned to us and the receptionists were nice.
My experience was very good, besides the lng wait time. Dr. Chong explained everything thoroughly and truly showed she cared!
First visit with this provider (previous one leg the practice). Very knowledgeable & presented an excellent bedside manner!
My husband and I appreciate the time that Dr. Chong spends with us to discuss our son's diagnosis and steps to take moving forward. She has always demonstrated professionalism, respect, and sincere care for our son and his situation. She is knowledgeable and willing to provide us with additional information to take with us regarding our son's diagnosis. Thank you Dr. Chong!
She has lots of knowledge.She also has a great sense of humor which my son loved.Very pleased
This was our first visit with dr. Chong. She was excellent, spoke to my child in his level and listened to and addressed my concerns.
very much appreciated that the doctor was running on time for our appointment and gave us the attention we needed
Dr. Chong takes her time with us and explains and answers any questions we may have.
We had an excellent experience and feel she gave us answers to an on-going issue.
Dr. Chong is always very kind and compassionate. She is very knowledgeable. We travel 3-4 hours to see her and always will, she is that good!
Dr Chong is a fantastic allergist. she is thorough and answers questions with backed up information as well as examples. she is a great listener and spent adequate time with us.
I couldn't ask for a better place to take my grandchildren for her illness.
Im so impressed with how well my child has been taken care of in this office.
My complaints are that Dr Chong did not get the prescriptions ordered for my child as she said she would. They still have not been sent to my pharmacy. Also, I called on Monday October 16th to discuss my child's blood test results and was to be contacted back within 24 hours and I now have been waiting almost 96 hours to receive that return call. I am very disappointed.
Dr Chong is an extremely rude individual, she was unaware nor showed any concern/ compassion towards my child's or my concerns. She was blunt and rude to me , not looking at the history as to why testing may not have been completed. My daughter is extremely sensitive and has been through a great ordeal with eczema and allergies. Dr Chong choose not to listen to the facts. Dr Chong insisted that the tests that were ordered last time were never performed, yet they were. Also, she could have cared less and should NOT be practicing medicine for children
Dr. Chong and I have developed a good working relationship. I am a Anthem/Highmark BCBS subscriber. I have no choice except to walk away from the insurance that my employer offers. It will become a loss to me when Dr. Chong (and UPMC) becomes out of network providers after the Continuity of Care agreement between UPMC and Highmark expires. Dr. Chong and the allergy clinic brings a unique benefit of care being developed in a teaching and research environment that I do not believe is available anywhere else in the Highmark footprint.
Dr chong is wonderful she listens explains and kids feel at ease
Dr Chong is a great doctor. Listens carefully and is very knowledgable. we like her very much!
I would recommend Dr. chong. to anyone looking for any allergist. She was wonderful.
We love Dr. Chong and would highly recommend her to any parent of a child with allergies.
My doctor was thorough and shared a lot of information regarding my daughter's health concern.
Dr and nurse perfectly addressed the medical needs.
Dr. Chong always does amazing with my son. She is very knowledgeable and very thorough in making sure we understand the options that we have and are comfortable with the chosen treatment.
I am so grateful that my child is under the care of Dr. Chong. She is really detail-oriented and up-to-date on allergy research. She listens carefully to my questions, understands them, and explains the answers well. So many times I try to ask other doctors nuanced questions and they don't understand what I am trying to say. She really understands and gives me the information I need. She is really sharp. She is very prudent and reasonable in her approach to allergy care. She truly cares. I also appreciate that she willingly shares her own personal family experience with allergies which is extremely helpful to me and compassionate of her to do.
Dr. Chong is truly an amazing provider. We are truly blessed to have her a part of our son's medical care team. She is very knowledgeable, caring, and gifted in what she does in her field. Thanks for everything! My son's case is not easy but she has been there for us in so many different ways!
Dr. Chong was wonderful. Thank you
Dr Ching seemed very cold from the moment she stepped into the room. my son has extreme eczema and she showed little compassion towards us and the fact that he's been in pain for the 6 months of his life. she had no suggestions for us
She's good and to-the-point.
Every visit we have with Dr. Chong has always been pleasant and shes always very friendly. Very willing to help her patients as best as she could.
Dr. Chong & staff always go above & beyond for my child. Its always a great experience.
Great experience and thankful we were seen so prompt. I'm looking forward to the care plan we have in tact for my daughter and am happy that within a few hours from being seen I can already see a difference with my child's health.
Dr. Chong is an excellent doctor and is so good with my daughters care. We travel 3 1/2 hours to see her and would always travel to see her!
Dr Chong was awesome and very informative. The resident Dr was amazing amd very engaging as well. we are very happy
We love Dr. Chong
I could not have been more pleased or impressed with the care provided.
I cant say even one bad thing about this doctor, other doctors in this hospital or the hospital itself. Excellant!! We are extremely impressed.
Dr. Chong was very attentive and thorough in her exam and history taking. She's very sociable, smart, and experienced in her field. I appreciate the visit my child has with her.
Dr Chong explained care options in a very easy to understand way. She gave us treatment options and her recommendation for treatment, and we felt very in control of picking the course of treatment. She explained my son's condition very thoroughly and answered all questions that we had. She has an excellent bedside manner.
Dr. Chong, the nurses and other staff all were very courteous, had a great bed side manner, and clearly care about children. They made my son feel at ease. Dr. Chong needed to call in a prescription for my son, but when she realized our insurance would not cover it, she called in for a similar medicine that our insurance does cover. She also had her office call me to inform me of this. I feel that in doing this, making sure it was a medication our insurance would cover and informing me of this, was above and beyond what I have come to expect from the medical profession. I love Dr. Chong's office!
An amazing visit. The doctor was very informative, sweet and respectful. she answered all our questions and made sure we had a plan in place for our daughter health. Myhusband and I were very impressed and feel very comfortable!
Dr. Chong took the time to explain everything in detail and was so knowledgable and understanding. Thank you!
I really like Dr. Chong she is very nice and I'm happy that she put my son on his allergy Meds and his asthma meds because I've had a lot of bad attacks with my son and she helped my son due to his last attack that hospitalized him so I really appreciate her help in making my son better he hasn't he any bad attacks since not one problem. I would recommend her to other friends and family.
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