Children's Hospital is part of the UPMC family.
Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
CRNP MSN, University of Pittsburgh Pittsburgh, PA BSN, University of Pittsburgh Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 15
I liked how she thoroughly explained each step prior to performing
I was very happy with the care my daughter and I received.
Unfortunately we were incredibly disappointed on many levels with our appointment with Ms. Perich. We've had numerous interactions with a variety of doctors with Childrens UPMC Hospital with positive results, except with this specific provider. Ms. Perich began appointment with initial diagnosis without speaking to us (parents) or examining my daughter at all. She did not seem to take our concerns into consideration with her pre-exam diagnosis. During examination - my focus was on my daughter to keep her calm while Ms. Perich explained she would need to do a physical exam of the genital area - which we agreed and gave permission. AT end of quick exam, I realized that she DID NOT wash her hands or wear gloves during her physical exam. This lack of professionalism on multiple levels was appalling and not nearly the standards of care that my family has always received within the UPMC CHildrens hospital facilities.
We were seen right away and Kathleen was extremely kind and thorough with her examination. she was comforting to us as we were upset with the outcome of the examination, but she explained the procedure our son will have in detail and printed out a detailed description of the procedure for us to look over.
My child got extremely upset during the middle of the ultrasound, and Dr. Perrich was so patient and understanding. She gave me time and space to get my child calmed down before proceeding. I really appreciate her working with me to make sure the visit was positive for my child.
Our experience was good, we came for a consultation on circumcision with my 5 month old son.
Doctor Perich made every effort to speak with both my child and me in an easy to understand and soothing manner. She was very explanatory and helped make the appointment go as easily as possible while being very thorough. I've already spoke highly of her because of the way our appointment went.
I was completely appalled by the level of disrespect and lack of professionalism shown by this provider. I am an Assistant Front Office Manager, and the PA's, NP's, and Dr.'s I work with would never dream of treating a patient the way I was treated.
I just want to thank her for taking the time to educate me on the problem. As a mom of a little boy, I don't always know how things are suppose to work. I truly appreciate the fact that she never talked down to me and informed me on what to look for and how. I left with complete confidence. Thank you!
Everything was very prompt, professional and thorough. Overall, it was a positive experience.
We couldn't have been more pleased with our experience!
She was very helpful and knowledgable.
The nurse was competent and considerate. But she needs to consult with a doctor as she was not completely certain as to the exact options that we have for treating the issue and she will get back to me. There was not a doctor available for consult during the appointment.
We were told that we would recieve a phone call the next day, and it was received by 9:30a.m. I have never had a staff member (from other departments) be this prompt!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: