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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
DO, Lake Erie College of Osteopathic Medicine Erie, PA
Wright-Patterson Air Force Base Medical Center Wright-Patterson AFB, OH
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 82
We specifically ask for Dr. Natalie when we visit at Children's for regular check ups and appointments. She is wonderful. She is very concerned and very kind to our son and to us. She is very helpful and explains very well. We would not see anyone else! She is great!
Natalie is an amazing doctor. we love her and consider her part of the family!
best dr we have on our team!
First visit with this office and the experience was exceptional. The staff was friendly and the Dr. answered all my questions and concerns
dr. bolduff is very professional, and knowledgeable.
We had a wonderful experience st our visit. the staff was so friendly, attentive and kind. The doctor spent a very long time with us and had all of my son's prior medical records available and she had reviewed them prior to our appointment also.
Dr Baldauf and Shaylynn are an amazing team. thank you for giving my daughter the best care possible.
Dr. Hecht Bauldaf is absolutely awesome!! Many time you go to see a Dr and they are in and out so quick you can barely get questions in. Not her, she really takes time with her patients. She explains things thoroughly, asks you questions, listens to your concerns and really takes time to work with you to figure out the best plan of action. She also makes sure you know how to reach her nurse directly with any concerns. She called me herself with my daughter's test results and I really liked that. She is one of the best Doctors I have met and I am so thankful to have her as part of my Daughter's care team!!!
we love Dr. Baldoff. She is very helpful and kind and knowledgeable. She always takes time to talk about important issues even if that isn't always just endocrine related. She really makes a difference!!
I would not choose to have this provider again. She seemed to be annoyed at my child not wanting to participate in a trial run of a diabetic device that would inform him of high or low blood sugars because of how expensive it would be if anything happened to it. I found that to be very disrespectful and would not elect her to see my son again.
she always listens and I feel as though she truly cares about my child's wellbeing
very good experience
Dr. B is great! she always takes the time to talk through everything. she is familiar with my son's history since his last visit.
did not have any bad experiences. Was very happy with the thoroughness of his first appt.
I love this Dr. she is the best! She is always on time, caring & concerned. She is very personable & truly knows my child & myself & I feel like she has a genuine interest in my child. You do not find that too often these days!!
Dr. Baldauff has always treated my son with respect and care. I would not take my son to anyone else. She has a deep understanding of his condition and always makes time to clearly answer any questions he or I have. She is a top medical professional, UPMC is lucky to have her.
Very attentive and took her time with my daughter.
my child's care provider was very detailed. she talked professional but she always made sure I understood what she was meaning. not only was she great with my child that was seeing her for the appointment she was kind and respectful to my other child.
The provider and her intern were exceptionally compassionate and kind towards my son and myself. The provider listened and asked questions to me and also my twelve year old son. His responses were met with sincerity and respect. She shared very informative information to encourage his healthy habits while also reinforcing some areas of concerns that need to be corrected. Her positive reinforcement (my son losing weight and trying healthy habits) was exactly what he needed from a care provider. He stated, "This was one of the best appointments ever!" on the car ride home. He also called his grandparents to tell them that their group exercising was working! (I can't express how valuable this interaction was for our family as we are trying to help him through the daily events of puberty while trying to control diabetes with new healthy habits and routines.)
Dr. Bauldhaff is a great doctor. She always shows genuine concern and care. All of the staff at the endocrinology clinic are friendly and helpful. The whole family believes we could not get better care anywhere else.
we have always had a great experience with Dr. Bauldraff
Dr. bauldaff is just the best. very thorough, compassionate and knowledgeable. So grateful we have her.
Everything was great. We really like the doctor. She is very nice and she covers everything with us.
Natalie always takes time to answer any questions that we have - and she explains in a way that our family understands.
Very good analysis and through information regarding child care. Good hands on experience! Keep it up.
we love dr. b andl the chippewa staff!
We had a wonderful experience with Natalie. We look forward to seeing her again in the future!
I am always pleased with the knowledge and treatment we receive from Dr Bauldoff. As a hard working individual, I am also impressed with how Dr Bauldoff spent her time with us wisely. She showed true interest in the health of my child and as we waited for lab orders I could tell she rushed to get them, and rushed to her next appointment. It is nice to see someone cares about how the patients are spending their time.
Dr. Natalie is the best doctor! Always gives us the best care.
Absolutely love her... Shows genuine care & concern for my daughter and my concerns.
She was really nice and understanding with my daughter. My daughter was really happy about seeing her. She responded to every question I had about my daughter's health and also explained to me everything that i needed to know.
We love this doctor!!
so friendly and knowledgeable
Doctor was awesome! Really took her time to explain everything to us. Extremely knowledgeable.
knowledgeable and personable. very caring and thorough.
very thorough and extremely helpful in answering questions
she was wonderful. spoke to me and my daughter so we could both understand. very caring and concerned with how my child is coping with her issues. very compassionate and understanding!!
I can not say one negative thing about the care that my daughter and family have received. Dr. Natalie Hecht-Buldolph is part of my family as far as I am concerned. I trust her with my daughters life and that should speak volumes about her character and wisdom. Couldn't be more thankful for her.
Dr Natalie is wonderful! We love her! We have seen other dr's at this practice, and no one is more caring or concerned with our son as Dr Natalie. I have had issues in the past regarding getting his blood lab results back in a timely fashion, but when i call for Dr Natalie's team i am never disappointed. they go above and beyond to find out answers to my questions. we will always prefer dr natalie for this reason.
The experience with the doctor has always been great and thorough. I have no issues with the care she provides for my daughter.
very good experience, great doctor
the provider went through my daughters records and notice a concer after we left the office. She called me personally, and explained what needs to be done. This shows me the care she has for children and her job......other doctors missed what she found.....
Dr. Baldauf is wonderful! She explains everything so well and truly cares for my child!
This Dr saved my sons life. All of our followup visits have been very informative. I will be sad to leave this physician when my son ages out.
Everyone is always very helpful and kind.
she speaks in terms I understand and answers all questions I have. she asks my daughter if she has any questions and answers them in ways my daughter understands. she shows me her charts and explains test results thoroughly
Love Dr. B - she is the best
we thought Dr. baldauff was wonderful with our family. She was great at listening, explaining, etc very kind and sincere
no complaints at all. I love the doctor. she is very knowledgeable about my sons condition and answers all my questions
Very informative and helpful.
Dr Bauldoff is very friendly and easy for my teen daughter to talk to.
loved her. she was knowledgeable, concise, friendly. I like doctors who are common sense and can relate to me as a parent.
Dr. Baldauff was excellent. She was very easy to talk to and never made me feel like she was rushed or had anything else to do. She explained everything very well and made sure my daughter and I were both comfortable. I am very thankful we got to see her.
Dr. Hecht was amazing. She made me feel so much better about the condition my son may have. She also took the time to discuss other concerns I was having. I highly commend her & will definitely recommend her to everyone!
Love Dr. bauldaff. she's friendly, kind , very knowledgeable, gives great information and genuinely cares. So grateful to have her.
Very professional, I did not leave my son's appointment with any questions unanswered. We are very pleased.
very nice and professional would definitely recommend.
she was amazing on explaining everything to us regarding are son health. l am very pleased! thank you
Dr. Hecht is an amazing physician. She is very thorough, kind, caring, and answers questions. She is knowledgable about my daughter's disease prognosis and treatment.
overall her provider is nice and courteous, however when it involves her treatment she rather look at the numbers that comes back from the labs then look at how the patient is actually feeling and what the patient is experiencing. Not happy with the response when my daughter was first diagnosed.
we were so pleased. she was very knowledgeable regarding our problem. she spent time explaining everything to the adults as well as the child. she made sure everyone had the same plan. she included the child in the plan.
Dr. Natalie Baldauff was excellent with my daughter and answering questions that I was concerned about. She is extremely nice. My daughter felt comfortable with her also, which is very important to me. I am so glad I got to meet her.
I had a very good experience with my child's care provider and me and my child are looking forward to get to know her better! Excellent provider! I will definitely recommend this provider to a friend or a family member!
love lovr live dr b and the time she takes dor us. what a fabulous person to have on staff. super personable. thank you for everything
Dr. bauldauf and the staff upstairs were wonderful and always are.
Dr. Hecht-Baldauff is the most personable, caring, understanding doctor I have ever met! I can not say enough good things about our visit with her!
LOVE LOVE LOVE DR HECHT
The provider was very thorough with her exam and informative, especially with all questions we had.
My daughter is very happy and comfortable with Natalie as her doctor at Children's. We have seen many staff members over the years and she has felt the most comfortable with her. It is easy for my daughter to connect with her and she has a positive and caring attitude. You feel like you are her priority and are getting the best care possible. She is wonderful.
I'm so happy we found her. she has been a blessing to have as our son's doctor. she spends time with us talking more than just his thyroid disease.
my child is a "special needs"child and therefore is a patient of many "specialists" at UPMC. Other departments would do well to follow Dr. Hecht-Baldauff and her staff in demeanor and professionalism. We do not come across this level of professionalism, often enough, when taking our son to his frequent appointments. It is very refreshing and MUCH APPRECIATED!!!
Dr. Hecht did a great job of describing what is going on in my child's body..
Our appointment was 40 minutes late, due to that fact when we left no one was their to check us out or make our next appointment.
LOVE LOVE LOVE Dr. Natalie! So professional, personable, thorough........words cannot express how lucky we are to have her. She is there for the patient, her focus and her time is for the patient. if we needed 3 hrs she would've spent 3 hrs with us without us feeling as if she needed to be with another patient. She is dedicated and we thank her for that. THANK YOU!
2 visits in a row the doctor took the time to go and try and get our toddler to stand for a measurement since he would not do so for the nurses (2 different physical office locations) and each time she was successful. This is clearly not an activity that you would expect the doctor to perform but she wanted the accurate reading and took the time to do it on both visits so far and was successful in warming our child up to her so that he would get measured.
We had an excellent visit with yhis provider. She was very informed on my child's conditions, medical history, and on going trwatment options. Overall I was extrwmely impressed with everyone who participated in this visit and we are looking forward to working with this provider in the future.
We love our doctor, she is really thorough and really cares!!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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