Children's Hospital is part of the UPMC family.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Jefferson Medical College Philadelphia, PA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 91
we were running late, so my mom called he office and when we showed up they were very respective and understood why we were late. Evwn though we were the last patient of the day, no one was rushed to get us out of there and everyone too their time with with!
Dr. Shah took her time to evaluate my daughter and spoke to her in a way for her to easily understand. My daughter really liked having Dr. Shah. We felt lucky to get her as we were trying to get an appointment as soon as possible.
Dr. Shah is a fantastic provider. She listens to the parent and is respectful and knowledgeable about my child's condition. I would highly recommend her!
always amazing visits with DOC Shah
Dr Shah is great she listens and answers all my questions
Dr. Shah is an A+++ Doctor. We are lucky to have her as my sons physician!
Dr. Shah is excellent! She is extremely thorough in her explanations and makes sure that not only the parent, but the patient understands as well. She always asks my son questions and truly listens to his answers. She is top notch!
dr shah is amazing. very caring. would recommend her every time!
She was really nice and understanding. She thought about my best interest short and long term. 10/10
LOVE THE DOCTOR SHE IS AWESOME WITH MY SON AND THE CONDITION HE IS BEING TREATED FOR
She was amazing and I have already passed on the excellent care she provided my son!
Dr. Shah was fantastic! Took plenty of time with my son and me and thoroughly explained what she felt was going on with his belly issues. She drew diagrams and spent way more time with us than most specialists have over the years. For the first time in 6 years I am confident that we have a doctor willing to help us solve problems!
She is the best Doctor and we are so glad to have her!
I just love Dr. Shah and her nurses they are so nice and have helped us in the past six months with everything that my son has gone through and because of them my son is back to his normal self and they continue to make sure that his health stays on track!!
Provider listened to my child!!! Who knows better than a parent what a child is going through other than that child!
I recommend her to anyone that has a child that need gastro intervention.
I really enjoyed the doctor. She was very helpful and thorough. Highly recommend her.
We love Dr. Shah! First time seeing her she walked in the room and told us what our daily life looks like to her. She was a breath of fresh air, FINALLY someone understood us! She also has a way of talking to my 7 year old that relates to her. We just love Dr. Shah
our experience with Dr. Shah was wonderful! She left a great impression and we really liked her!
Dr. Shah is a fantastic doctor.
I called this office because my child was being sent home from school frequently due to illness. The first available appointment was in 6 months. I wish my child could have been seen sooner.
We are very happy with the time Dr. Shah takes with us in trying to figure out what is going on with my son.
Very impressed with Dr. Shah's knowledge, ability to communicate effectively, and kindness.
Dr. Shah was very informative at my son's visit and I appreciate it very much.
would highly recommend this provider. She spent so much time with me and really explaining my disease to me. She makes me feel like I always have somebody in my corner with me.
We absolutely love Dr. Shah. She is an amazing physician.
Dr.Shah is the first gastroenterologist who took my daughter's symptoms seriously. Dr. Shah never stopped her attempt in trying to find a diagnosis for my daughter. She also, never dismissed our concerns or treated my daughter as if she were lying or imagining her symptoms as had other doctors before her. when my daughter finally received a diagnosis, it was Dr. Shah who reassured my daughter that she was never imagining her pain. I thank her every day for giving my daughter the strength and encouragement to continue fighting when everyone else had let her down.
it was a wonderful experience, Dr. Shah explained everything that our daughter was going through and what she could do the help her.
Dr. Shah is the best. She is so caring and thoughtful.
very good experience
We love Dr. Shaw! She always takes the time to listen and explain to us and our son, in non medical terms, that we can understand. She is always open to trying "new science experiments" as we like to call them with our son's diet in order to manage his condition the best we can. We are truly blessed and thankful to have her as our son's gastro doctor.
Dr. Shah is so thorough and holistic in her approach. She engages with my son personally to build a trusting relationship and never makes us feel rushed or like we are wasting her time. As a medical professional, I have very high expectations and she meets them every time.
Every person that we had contact with yesterday was extremely courteous and professional. We felt like they really are trying to help us figure out what is going on with her.
We love doctor Shah's ongoing care, concern, and support that she has for our daughters medical health issues and her passionate determination to help us find healing and better quality of life for our daughter.
Dr Shah was absolutely splendid! she really spent her time talking to my daughter and tried to find out what the source of her pain is! she came up with a detailed plan for us to follow by until we get our answers! Very pleased with our visit with her!
Dr. Shah is a wonderful provider who always takes the time to listen and explain our daughter's health. We couldn't be more pleased with the care she provides!
very excellent service by Swapna shah
Dr. z and Dr. shah we're very nice and explained things very well. they also made me feel like my child wasn't just another patient and really took the time with us.
She has been very thorough with our feeding issues with our son. I always feel like she is keeping his best interest in mind and really listens to what we are experiencing.
Dr. Shah is fantastic. Always happy, and thorough. She genuinely cares about the patient and the patients family.
doctor is very knowledgeable and can really relate to patient.
Dr was wonderful as always
We love Dr. Shah.
Dr. Shah is always willing to listen and work with us regarding my child's health care needs.
Great experience. Very thorough.
Dr. Shah was fantastic. she took her time with both my daughter and I. I felt she was knowledgeable about my daughter before entering the room. she was great interacting with a nervous little girl and took the time to make her feel comfortable and safe.
Dr.Shah explained it to my daughter to wear she understood what was going on with her. The doctor explained what each medicine was for and what they do and the reactions they can have on my daughter to where she understood what could happen.
Today we had over an hour wait to be seen. Which can happen but the nurses did not update me on this status the entire time.
great doctor and staff!!
Dr. Shah was wonderful! Took the time to answer all our questions and explain things so that we could understand them. Very personable as well.
Dr shah is an exceptional physician! she is so down 2 earth and spends so much time with us to make sure we understand everything. she makes the appt so carefree and light! we just love her!! & she is extremely knowledgeable & concerned.
Getting to know Dr Shah... Overall a good experience
as always, Dr. Shah took her time to speak with us and to reassure my anxious daughter.
OUR FAMILY CANNOT SAY ENOUGH KIND WORDS ABOUT DR SAPANA SHAH!!! WE LOVE HER!!!
The doctor was really great. she really listened to us to hear our concerns and took the time to not only explain the next strps, but she wrote them down for us. She was really great with my daughter to calm her fears.
Dr. Shah is great
Dr is ALWAYS so patient and kind and speaks to my son as well as to me
Dr. Shah is the best there is. She wasn't my sons assigned MD when he was hospitalized, but after working with Dr. Shah and her team IP for a week, we knew she was who we wanted treating our son. She is patient, approachable, extremely knowledgeable and cares about what the child and parent experience. Dr. Shah helped something very scary and worrisome into something we could manage in a way that helped our child's overall well-being. She's the only MD I've dealt with in any system who takes the time to call if there is an issue. I'd never complain about any wait time to see her. She takes her time to get things right, she's thorough, she's been a life-saver for my family. Best choice I ever made was to asked to have my son switched to her care. Thank you, Dr. Shah. You take care of our most precious gift. What you have done and how you've treated us, has made our lives better.
It was great
Dr Shah went above and beyond what I ever could have expected. She was very knowledgeable and caring. She spent a lot of time with us and I will highly recommend her to anyone looking for a pediatric GI.
my daughter and i love Dr Shah she has always done whats best foe my child...
she was a little late for our appointment. But that is because she takes great care with her patients. She make sure to listen to them and I'm stays with them as long as she needs until all of their concerns and questions are met or answered.
Very good experience.
Dr. Shah is a very thorough, compassionate and knowledgeable doctor. My daughter saw her as a GI specialist , and we were both very impressed with the visit. Thank you!
First visit,imorrssed with Staff and the Doctor was awesome ,very concerned , great listening skills and very informative .Concerns and E planned before doing anything to the child .
we absolutely love and trust this provider
my son sees many doctors and Dr. Shal is by far the best!! she shows true compassion and understanding and we always come up with a successful plan to help the health of my child.
Dr. Shah spends a good amount of time with our daughter,. Unfortunately after almost a year, she is unable to resolve the issue she is having. Also, the fact that we are only able to return every 4 months or more since there are no appointments available is a problem especially when the doctor asks for your return in 2 -3 months. This seems to be an issue with all providers at Children's Hospital.
Very impressed with the amount of time and thoroughness shown to us by Dr Shaw
Dr. Shah is an excellent doctor. She explained everything and if very organized when setting up appt, tests and prescriptions needed.
Dr Shah was truly one of the best pediatric Drs that I have taken any of my children to.
this was my sons first appointment with dr shah. she was very thorough with her exam and questions but was still down to earth and made us feel very confident in her abilities.
I have been very pleased with the care I receive with my care provider. I would recommend her to anyone dealing with the same issue I am experiencing. A doctor's visit is never fun, but my care provider, nurses, and office staff do their best to make my visit a pleasant one.
dr shah is wonderful and very caring
She explained everything to us very well and was very helpful.
we really like this doctor.
it was a great experience. the Dr. was very thorough in all procedures. she was very gentle and caring. my child loved her and trusted her.
Dr. Shah is an amazing doctor. We couldn't ask for a better doctor.
We had another excellent visit with Dr. Shah. She also picked up on some wheezing that our daughter was having, ordered an x-ray, and then called both our family and our pediatrician that evening to follow-up. We appreciate her care & concern for our whole kiddo, not just the GI issues. She is top notch!
Provider was lovely and empathetic.
Dr. Shah is outstanding. She has a great rapport with my daughter, is very knowledgeable and patient, and always takes time to listen and to explain her recommendations.
everything was awesome, we had no problems what so ever.. I would go bad if I had to.. thank you.
the physician seemed very confident and explained in full details, very impressed with her
We LOVE Dr. Sapana Shah!!!!
Dr. Shah and her staff are wonderful, absolutely no complaints.
This was our first experience with this physician. She was wonderful; very responsive, thorough, and knowledgeable. Would highly recommend this physician and practice.
This was one of the best experiences that we've ever had at a doctor's office. Our appointment was prompt and both the receptionist and nurse were very kind. Dr. Shah was amazing! Our daughter wouldn't stop talking about her on our ride home. She made what could have been an uncomfortable visit very easy. She explained things very well both to us and to our daughter. We feel like we have a plan to help our daughter feel better.
Dr. Shah is an amazing provider with the utmost care for my child. She spends more than enough time talking with her and myself to make sure we leave feeling well cared for and understanding all care options.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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