Children's Hospital is part of the UPMC family.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Clinical NeurophysiologyEpilepsyNeurology with Special Qualification in Child Neurology
MD, Wake Forest University School of Medicine Winston-Salem, NC
University of Pittsburgh School of Medicine Pittsburgh, PA
University of Pittsburgh School of Medicine Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
Shelley Williams, MD, returned in 2007 to the Division of Child Neurology at Children's Hospital of Pittsburgh of UPMC after two years at SUNY Upstate Medical University, Syracuse, N.Y. Dr. Williams completed fellowships in child neurology and pediatric epilepsy, as well as her pediatrics residency, at Children's Hospital. Her medical degree is from Bowman Gray School of Medicine, Wake Forest University, Winston-Salem, N.C. In addition, she has specialty certifications in clinical neurophysiology and child neurology and epilepsy. She directs the pediatric clinical neurophysiology fellow ship program and serves as director of the ketogenic diet and tuberous sclerosis specialty clinics.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 26
dr and staff were great but our appt was at noon and we weren't seen until 12:40. my son had to be taken out of school for this appointment
Very pleased with doctor's plan of treatment. She was very understanding and knew child's history prior to visit. Would highly recommend!
We love Dr Shelley Williams and her staff. They have all been an integral part of our children's neurological health. Because of her diligence, we found the right medication and our children's conditions have been stable and they've been able to live normal lives without giving into the fear that surrounds their disorder.
Dr. Williams was wonderful with our son. She took the time to listen to our concerns.
Dr. Williams is a very thorough provider. She is knowlegable and always treats our child like a parent would.
It was a very good visit. Everyone was professional.
Dr Williams was wonderful with my daughter. Sge took her time and explained everything to us.
Dr. Williams is always pleasant and easy to talk to. She listens to me, the mom, and engages my daughter in an easy going manner.
The wait for the doctor was over an hour. No explanation was given not did anyone check on us. On the positive side the doctor spent a lot of time with us answering our questions and was not rushed.
really love Dr Williams and her way to provide calm awareness to the future as my child has to shift to being mindful of her own bodies needs as it relates to her medical condition
I appreciate the time that Dr. Williams spent with my daughter and myself. She was knowledgeable and suggested some treatments to try before putting her on a lot of meds. She was courteous and respectful and I would definitely recommend her to others.
My son has P.T.S.Dr. and is very anxious around doctors and the hospital. Everyone was kind and patient. Dr. Williams was kind and patient with him!
We were pleased overall with the experience.
The pediatric neurology division has been a joy to work with all these years. I am seriously disappointed that my son turns 21 this year and will no longer be able to work with UPMC because I have Highmark insurance. I will truly miss working with the UPMC group and if the rules change, please let me know so I can return to your group.
other then the long wait time to see Dr Williams our visit was amazing. She was very good with my daughter talking directly to her and explaining everything she was going as she went. I would strongly recommend her to any on that needs a pediatric neurologist to her.
Extremely pleased with physician. She never had seen my daughter. She listened!!!!!! She also accepted us even though the computer had cancelled out appointment without notifying us. I appreciated the entire staff's efforts and care. My daughter needed a medication change. If we can not see Dr. Safier, we will definitely be using Dr. Williams again.
Dr. Williams and her staff are so nice and caring!
Dr. Williams really took the time to explain everything related to my daughter's condition. She also ordered follow up testing and addressed concerns before I even voiced the concerns. She was so thorough in her explanations and care for my daughter, that when I left, I felt any questions I could have had were answered. I so appreciated her care and concern regarding my daughter.
I know that Dr. Williams often runs late on appointments, but that's is because she takes time with patients and families and does not make you feel rushed. it is hard to get an appointment with her or anyone in neurology, but at least you know when she sees you she is going to answer all of your questions and concerns. she is very comforting.
this provider was exceptionally kind and down to earth when discussing how to manage her medical concerns and participate fully in life. provider was forward looking and gave my daughter lots of assurances
Dr. Williams was amazing!!
Dr Williams is the absolute best!!!
We were very pleased with Dr. Williams and the amount of time she spent with child/ family
Very helpful and thorough, related very well to the patient
dr. Williams was amazing. just ridiculous how long it takes to get appts.
Dr. Shelly Williams was absolutely wonderful, professional, knowledgeable, thorough, and respectful. She even made copies, printed items, reviewed our medical plan of action, and made sure that I understood everything completely. Our visit with her answered several questions our other neurologist would not address. Best doctor's visit I have ever experienced for both my daughter and myself, hands down. If all physicians were like her, it would change our medical system for the better!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: