Children's Hospital is part of the UPMC family.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, Westminster College New Wilmington, PA PA, Chatham University PA Program Pittsburgh, PA MPAS, Chatham University PA Program Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 19
Susan was very thorough and spent time explaining every aspect of our concern, what all possibilities, treatments, risks, etc. She addressed both my husband and myself, as well as our son directly. She made sure our son understood and did not have questions.
This office was amazing. They answered every question I had and were respectful to my sons privacy and comfort level from start to finish. I would HIGHLY recommend this provider to my closest family and friends!
Susan explained everything very well and we left feeling knowledgeable and satisfied.
This appointment was an excellent experience. The provider was very helpful and addressed all my concerns. She provided treatment options and gave me her direct office number for questions and concerns. My son has ADHD and can be busy but she was calm and helped redirect to tell him what he could do to help alleviate some of his symptoms.
The Doctor was excellent but the wait time was too long. My appointment was at 8:00am. The Doctor arrived in our room at 9:00am.
I just feel that my child's care provider was excellent about the care and concern she provided for my child
The doctor explained everything to not only to myself but also the child very clearly.
She was amazing but was clearly stressed about the amount of time we waited. there was a same day appointment inserted into her regular calendar where there wasn't any appointment space available, which delayed her.
loved Dr tillman...very impressed with her caring attitude
My daughter came in for a very embarrassing health problem she was having, At 14 years old, this can be extremely difficult. The staff, and especially Susan Tillman handled the health issue so well and made my daughter feel so much better. She was terrific!!
Dr. Tillman and staff are extremely personable and caring. I am overly satisfied with treatment.
Initially we were worried about the potential diagnosis of our child, but after discussing what was going on in our daughter, we were very relieved to have a provider who understood our concerns and explained what we should do to help resolve her medical issue.
I felt like I came away from the appointment with a clear understanding of my daughters treatment plan.
she took time to explain everything about the surgery my son will need, and explained all possible outcomes. I feel more comfortable me with it because I know what to expect.
In general is good but this is the first visit because I am not from Pittsburgh so some questions are not applicable.
Susan is phenomenal. I would recommend her in a heartbeat!
the doctor was very helpful.
we feel at home to see friendly, welcoming attitude of the said c are provider. she was so helpful and we would have no hesitation in recommending her to friends. Also not forgetting the friendly team from reception to the care provider. wonderful team .
The wait time was extremely long. however the Dr did apologize for the time and that they were behind scheduled time based on the first appointment. I did appreciate that but it did not help me with the fact I had to get back to work. She was very thorough and explained the process and procedure very well!! she took her time and was very much sensitive to my child's needs!!! I believe bc she is so attentive to her patients, she took the same amount of time with all of us. Even though I had to go to work. I appreciate her work ethics and passion for her patients!!! thank you!!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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