Children's Hospital is part of the UPMC family.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pennsylvania School of Medicine Philadelphia, PA
UPMC Children's Hospital of Pittsburgh Pittsburgh, PA USA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 110
All was just fine.
I have never had a bad experience with this group. My daughter has been with the group since Dr. Falcon saw her the day she was delivered. I am grateful for the Doctors at the practice.
Dr. Varley was extremely personable and thorough with his exam of my son. He was down to earth, listened to our concerns and explained everything in detail. Dr. Varley made my son and me feel at ease about our visit and I would recommend him to anyone.
I am always pleased with Dr. Varley's care and trust his advice and knowledge. He has a wonderful way about him and my husband and I feel that we have the best doctor for our son!
Dr. Varley is always excellent with my kids and we never feel rushed and he gives us lots of attention and time.
love dr Varley medical competence and demeanor
We love this entire practice. every person is simply amazing. Dr. Varley is who we typically schedule with and find him so thoughtful, knowledgeable and our kids love him.
dr Varley took the time to call me as I wasn't able to be at the appointment. He not only took the time during the appointment but had great follow up too!!!
dr. v is awesome and always attentive to my child's needs
Dr Varley was very kind and patient with my 1yr.
Dr. Varley was so kind and helpful. He is not only a great provider but his high energy, great personality and true concern is outstanding. My kids really like him and are never in fear when I mention to them it's time to see the pediatrician!
Dr. Varlley is the best!
dr varley is a great physician
Dr. Varley is the best! My son calls him his "friend" which is very important to me for him not to be scared when going to the doctor.
Sadly my oldest son passed away realizing this would of course affect the whole family informed me of a program to help. I also received a card of bereavement send to my family. That caring and understanding of the patient as a whole is what good doctoring is to me. I appreciate Monroeville Peds. they have been my pediatricians for 20 years.
Dr. Varley is excellent!
Dr. Varley is an incredible pediatrician and has cared for all 3 of children to exceed any expectation that we might have. He is gentle, kind, quick to listen and truthful when necessary.
Dr Varley is fantastic. He always makes us feel great at this appt and is always willing to help and listen
love dr varley....so personable and attentive
We have been coming to this office since my child was born. The staff and providers are always courteous, patient and willing to answer our questions. Our family is satisfied with the care our child receives.
We love seeing Dr. Varley. We're pleased we have someone who is both knowledgeable and kind to provide care for our children.
I called in because my son received quite a bump on the head. I spoke with the nurse, she said she'd speak to the doctor to determine course of action---3 hours later I called back and she said she was still waiting to hear from the doctor. These have been my child's doctors since they were born and I had to wait almost 4 hours to hear about what I should do pertaining to a head injury for my child. We were also taken into the examine room right away but waited almost an hour for Dr. Varley.
I enjoy going to this office, but I don't like feeling pressured into doing something I don't want to do ( mainly being pushed to get my kids a flu shot)
Dr.Varley is always friendly and demonstrates knowledge concerning the best treatment for my children. Any time I call the staff does their best to accommodate me in getting medical treatment for my children. This office has been outstanding in all areas.
Dr. Varley is the most compassionate man. I always feel like I have a family member taking care of my children...from the first time he meets them at the hospital through every visit with all three children over the last almost 8 years I have been a patient. It gives me great peach of mind knowing the health of my kids are in his hands!
Dr. Varley was excellent!
hour wait time is the only complaint.
Dr. Varley is not only an amazing pediatrician, he is an amazing person. We are honored to have him help us take care of our miracle. :)
Dr. Varley is an excellent doctor and I have referred friends and family to him. We love him!
Dr. Varley took time to talk about sensitive subjects (internet safety/pornography) and took time to explain the benefits of the HPV vaccination to my son. These are conversations we parents have with our son, but when our son hears it from Dr. Varley the advice holds a lot of weight. It also gives a springboard to further conversation, as in "What did you think about what Dr. Varley said?" There is a trust we all have in Dr. Varley, and we are grateful for his expertise and caring manner.
We did not feel that important questions were asked during this appointment, and that we had to push to get questions answered and bring up topics that should have been addressed in a babies well visit( gross motor skills, baby proofing, napping, bowel movements).
We have been with Dr. Varley and his office for 18 years and never have we been dissafied with the practice. They have always been and continue to be an outstanding practice and very caring and compassionate as well as extremely professional.
All good. Very professional and knowledgeable, conversational. Very pleased with Dr. Varley and the staff.
We have been with Dr. Varley for 18 years since my son was born. Today was his last day of high school and he is now 18years old. Dr. Varley gave us a hug and thanked us for staying with him all these years. He is a wonderful caring man and a dedicated physician. It doesn't get any better than this!
Dr Varley is the best!
I have four children and have been going here for seven years. They have been great and I always feel they provide my children with the best care.
I have 3 boys. We love Dr. Varley!
I really wish the wait time to see the provider is lower.
great visit. He took the time with my child to make sure she was ok.
My son really liked the physician. Very relatable and helpful to my son.
Dr. Varley is the best! I take both of my children to him and he gives them both so much attention. It makes me really happy to see that he seems to really know, remember, and care about my children. I wouldn't go anywhere else!
We have always had good experiences with Dr Varley! This particular visit the wait time was a little excessive but other that no other complaints!
I always schedule my children's well visits with Dr. Varley however every time we go there is a wait. Last time, we were told upon check-in that he was running behind by 45 minutes. I understand emergencies arise but this is the norm. A doctor wouldn't wait 45 minutes for a patient. As a parent, my time is valuable too. It would of been great to get a call at my house or cell phone letting me know he was running late. I would of gladly came in a little later rather than sit in the exam room waiting.
Dr. Varley has been my son's doctor for 18 years and he has always been attentive to his needs and took the time to talk to him about his health.
We love Dr. Varley!!
Dr. Varley is the reason we stay at this particular office. We have had a few bad experiences with other physicians and nurses - honestly too many to mention and too many to have occurred at all. I would have left this practice long ago if it wasn't for Dr. Varley and the personal attention, care, and helpfulness he has shown us over the years.
Dr. Varley has always been a helpful and knowledgable care provider for our family.
Dr.Varley is awesome!
Everyone was as good as they could possibly have been, from the clerk who checked me in to the nurse to Dr. Varley. Dr. Varley is so consistently an outstanding doctor. We've had so many different issues come up. I could always count on him to be very respectful and very kind hearted toward the kids. He is an outstanding doctor and always has been for the many years we've come here.
Dr. Varley is wonderful - very thorough, friendly, and helpful!
this is the second time in 10 years tgat i have had to get a second apt for my child after seeing this doctor. since nothing was done on friday i had to go back on monday with p eumoniai like the other doc but i dont want go go back to him she has asthm and had had symptomd for two weeks
It is always a pleasure to have my son seen by Dr. Varley. He is respectful and a skilled professional that puts my son at ease.
We love Dr. Varley!
we love dr. varley I knew he was a great provider because I went to him when I was a child and I trust him with my sons health and care.
a great friendly doctor and nurse. thank you!
I take both my boys to Dr. Varley. He is friendly, funny, companionate and I trust him 100% however the time that we wait in the room to be seen is awful. We waited almost an hour in the exam room yesterday. To a child that doesn't want to be there (even for a well visit) an hour seems like it lasts forever. I understand emergencies sometimes do arise but we always wait when we see Dr. Varley.
Dr Varley is by far the best we have ever experienced and we would and will continue to let everyone know!
Dr. Varley is alway outstanding in his care and medical knowledge as well as the undivided attention he gives to his patients. Thank you
I love my child care provider he is awesome
Dr. Varley is so friendly. My children really like him.
I love the entire CCP white oak staff they are fantastic and I wouldn't go anywhere else. I have always gotten my kids in fast when they are sick and they are great about reminding me when the kids need well child check ups. I have 4 boys so it's not easy to remember when they have check ups due.
Dr Varley and his staff have been wonderful to work with so far. My son is one week old and so far we have had the pleasure of seeing Dr. Varley in the hospital and also in his office. I researched a lot of pediatricians before deciding on this practice and so far my expectations have been met. We have our one week appointment tomorrow!
we had questions about the flu vaccine and Dr. Varley answered in such a way that we felt informed and empowered to make the best decision for our daughter, not bullied. We are always happy with the time he takes to answer any questions or worries.
I really like this office and all of the providers here. I will continue to bring my son here.
My son's appointment was scheduled for 3:15; the provider did not enter the room until 3:55 even though the nurse took us back to the room at 3:15. We could hear conversations he was having with the parents in the room beside us and they definitely were not health related... it was about a school play! After his examine, he was to get two immunizations, which we then had to wait an additional 10 minutes before the nurse came back to administer the immunizations. I feel that if we are unable to be seen for an appointment if we are running late, why is the doctor permitted to run late with no repercussions? I can understand 5-10 minutes, but 40 minutes?! When the provided finally entered the room (40 minutes late) I advised him that I was in a hurry; had a daughter that needed to be somewhere in 45 minutes and that my appointment was for 3:15, not 3:55, it didn't seem to matter.
great office- Dr Varley is the best! love the staff, especially Jamie (front) & Lynn (RN)
Dr Varley had seen my daughter in thenewspaper participanting in a school activity. He had the paper that day and gave us a copy. Our family appreciates his excellent medical care, but also his kindness and personal attention.
Dr. Varley is the best.
We love Dr. Varley.. He is very personable..
We are very pleased with everyone at this office. Dr Varley is one of our favorite doctors.
This was sons 5 day old visit, and I could not have been more satisfied with Dr. VARLEY, he was so supportive and listen to my new mom concerns.
Great experiences with this care provider who showed knowledge, care and professionalism.
The entire staff at this location has always been very professional and courtesy
everyone is excellent on their job
Excellent team with doctors and office staff!
Dr. Varley interacted with our 16 year old son in an awesome way. He made our son feel very comfortable, even when discussing important topics for his age range. Great rapport with our son and us.
during the last few visits we have waited entirely too long for a child. This time our appt was for 1:30pm and we didnt get seen until almost 3pm. Adults dont like to wait that long let alone small children. not sure why the wait has increased so much recently
we love coming to ccp there is lots of respect in that office..
Love all the DOCTORS at this practice.
Overall, I couldn't have asked for better service.
We couldn't be happier with this practice, especially Dr. Varley. We are confident in his expertise and overall care he exhibits for our children. We give him an A+!
I waited about 45 mins to see the doctor this visit. My appointment was at 12:15 and we were finished at 1:34pm.
I have been bringing my son to Monroeville pediatrics since he was born, and my family and I are extremely happy with the people,the atmosphere and tje cleanliness of the office. Absolutely no complaints.
always happy with Dr. Varley
Dr. Varley is wonderful and takes time with each patient. However, we didn't see him until 35 minutes after our appointment time.
My kids and I really like Dr. Varley
love this office!! excellent staff and physicians!
Dr Varley is very friendly and knowledgeable. My only complaint is his wait time. We never see him until at least 30 minutes after our scheduled appointment time.
We love Dr. Varley!!!!
This office and staff is great
He is truly the best!!! My girls and I love him...
Always have a great experience with our appointments. The entire staff is very knowledgeable and helpful.
Dr Varley was wonderful.
We love Dr. Varley! Our only concern is that the wait time to see him tends to be a little longer than the ideal.
Dr. Varley is always professional, fun and knowledgeable during our visits. I feel confident with his advice and am glad to have him as my sos physician.
Dr. Varley is a very good doctor who make the visit very personable.
Dr. Varley is such a great doctor. He is always so patient and caring. I love watching him interact with his patients., you can tell he loves children!
Dr. Varley is an amazing and caring doctor.
Dr. Varley was wonderful! He made both me and my daughter feel comfortable with his humor as well as his spot-on advice. We will ask for him in the future!
Dr. Varley is wonderful! We are so lucky he is our pediatrician! Thank you for all that you do for our children!
It was a good experience. No problems.
We always had really good experiences with this doctors office.
I just recently had my first child and was given Dr. Varleys name by several people. He saw my son two days in the hospital and was absolutely wonderful. He spent adequate time with us explaining things to anticipate and what to expect with our newborn. He provided us with a ton of education in a way that was fun and was realistic. I would highly recommend him to my family and friends!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: