Children's Hospital is part of the UPMC family.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Otolaryngology (ENT)Pediatric Otolaryngology (ENT)
MD, University at Buffalo State University of New York Buffalo, NY
University of Pittsburgh School of Medicine Pittsburgh, PA
University of Pittsburgh School of Medicine Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
View Dr. Stapleton's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 75
i felt very reassured by Dr. Stapleton's care for my child as well as her medical expertise.
Dr. Stapleton is the best ENT doctor! She is so thorough and complete in her care and always explains everything very well. She especially makes the patients and family feel comfortable and is the only doctor my daughter ever took to as she is a super sweet person as well as a fantastic doctor!!!!
Wonderful office. I felt everyone from the medical assistant to the PA to the Dr were very caring and listened to everything carefully.
we are a new patient. I am very pleased with the thoroughness of the evaluation.
Dr. Stapleton and staff were excellent! She is the only medicial provider that really listened to my concern.
Everyone was very friendly and helpful.
she was warm, welcoming spoke to the child's comprehension level , answered questions succinctly and was professional and thorough
Dr. Stapleton provided me with the solution I was hoping for.
we love dr. Stapleton. very nice to work with and we feel safe in her care
I was very pleased with my child's experience with this health care provider.
Dr Stapleton was great! very friendly, easy to talk to, and took the time to listen to our concerns while making everyone at ease.
Dr Stapleton was good and took to time to explain all details of my sons care.
By the time we were seen it was 50+ min past our appt time. We were in this office for well over an hour which is completely unacceptable. By the time I saw a doctor my 1 1/2 year old was over it and not cooperative. I felt rushed and couldn't really talk to the doctor. I truly feel like it was a complete waste of time. I was highly disappointed with this experience and also anxious for over an hour trying to keep my baby calm and content.
we think dr Stapleton is amazing. she has wonderful bedside manners and is an amazing surgeon!! my daughter recovered quickly and without complication from both surgeries performed by Dr Stapleton.
we love Dr. Stapleton!! caring and compassionate!
The wait times for this office / provider have gotten out of control. We will be changing providers due to wait times well over an hour past appointments every time. It is hard for working parents to get time to begin with.
Dr. Stapleton is wonderful! She is extremely knowledgeable and explains everything very well. She is extremely good with our daughter who can be difficult. She is the best ENT doctor we have had yet!
Dr. Stapleton was amazing with our son. He has fear of doctors and she has really worked with him and us to help him over the last 6+ months. She took her time and even though he is a toddler, she talked to him and let him know exactly what was going on and did things on his time. She always answers all of our questions and it is clear that she is smart and thoughtful about his care.
Dr. Stapleton is a very good listener and great with my son!
dr was very sweet and compassionate
The doctor knew precisely what we needed to do and her expertise has paid off. My daughter can breathe so much better now. Thanks to the Doctor and the staff at Childrens Hospital.
It's hard to get appointments in the time frame needed. Our daughter needs to be seen in a month and we may not be able to get in for some time. The wait time in the room was a little tough as she was getting antsy. Would have rather let her stay in the waiting room where there were games.
we felt very comfortable with Dr. Stapleton and have scheduled surgery for our daughter with her.
Dr. Stapleton is a great doctor, very caring and personable
It was a pleasant visit! No concerns.
Dr. Stapleton knew my son's history and was very caring and compassionate about his health. She took the time to answer my question regarding medicines. She doesn't spend as much time in the room as some doctors but is very thorough and effecient with her time and ours. My only complaint is not with her but with scheduling to see her. Her schedule is tight and sometimes it took a long time for receptionists to return calls or squeeze an appointment in for us.
Dr. Stapleton is very understanding, a good listener, and doesn't make you feel rushed. Good rapport with my daughter (pt.), looks her in the eye and talks to her as individual. I appreciate it when drs. talk to my child first and foremost, to let her voice in her own words her experience --gives the child confidence and self-worth as a patient.
The staff and nursing assistants were wonderful. The Dr was not. She did not have good bed side manner. She had no sympathy for the pain she put my child through. Just continued to say I'm barely touching you. No apologies, no consoling, no medication, just irritation when my child cried. She may be 10, but she is still a child. The office staff apologized and attempted to console my child, the Dr said nothing. After 4 prior attempts this visit was suppose to be the visit that we put her to sleep and had the object removed. Not happy with this doctor at all.
Dr. Stapleton and her staff were very friendly
The doctor did an excellent job with the surgery and the follow-up
they are all very nice and excellent people dr staple
very professional and friendly!
Dr. Stapleton was very thoughtful and thorough with her examination and confirmed our concerns. She was efficient and cordial. The 3 other specialists and allergists we saw in the past did not actually look into the root causes as deeply as Dr. Stapleton did and that is what most impressed us.
Dr. Stapleton and her staff were excellent!
she was great
Dr Stapleton and the staff were amazing. I can't say enough good things about them.
Dr. Stapleton went above and beyond. She is compassionate and knowledgeable. She explains everything very well. We couldn't have had a better doctor.
Dr Stapleton was excellent. She listened intently., developed a plan of care and examined it thoroughly
WE liked the experience with this care provider
great nurses and doctor!
they helped my son in every possible way
I will say it was a bit of a rush. He doesn't have a terribly complicated problem but I did find a bit that the nurse and dr. talked to me as if I already knew more than I did, but that's not necessarily a huge problem as I felt free to ask questions.
It was a very pleasant visit and the doctor and I completely agreed on the plan of care to deal with my son's issue.
Dr. Stapleton made us feel very comfortable with the decision to have tubes placed. She listened to our concerns and made the decision very easy for us. She did an excellent job with the surgery. There were no issues with the surgery or recovery. She was wonderful at the post-op visit! Thank you!
Dr. Stapleton had an excellent demeanor with our young daughter. She instantly made her very comfortable. She took time to listen to our concerns and questions and was very successful in treating our daughter, who required bilateral myringotomy and tubes and adenoidectomy.
Dr. Stapleton is very good.
The entire visit was a pleasure, there is nothing I would change about our trip to your facility. Everyone that we I interacted with during our visit was amazing.
The wait time for the doctor to come in way entirely way too long! We arrived at 3:10 for a 3:30 appt. got registered and checked in, but did not physically see the doctor until 4:15.
I am extremely pleased with the care my child received at her appt with Dr. Stapleton. I am very grateful to the nursing staff for fitting my child in so quickly!
she was great. very positive experience
barley looked at her, didn't look at the X-rays stated completely different then another specialist very very bad experience
Thanks to Dr Stapleton, my daughter can finally breath and taste her food. she tells me every day how much better she feels and is thrilled to taste her food.
Dr. Stapleton and her staff were amazing
Throughout all our experiences with Dr. Stapleton she has been excellent! We are more than very fortunate to have had her care for / fix our child.
everyone that my family came in contact with that day was helpful, supportive, prompt & kind. thank you.
We waited a very long time for our appointment however it was a mistake and I am sure it was not made intentional. However the medical staff was extremely apologetic but the person who made the mistake could have cared less. We did not complain. The medical staff apologized because they truly cared. This would in no way prevent me from bringing my son back or recommending this practice. Dr. Stapleton and her staff were extremely professional and caring.
Doctor arrived in exam room almost an hour and a half after scheduled appointment time. For an appointment with a newborn we were told not to feed beforehand, that was disastrous.
We had a good experience at this appointment.
Our visit with Dr. Stapleton was outstanding. We saw her, as well as her PA, and they both were extremely compassionate and knowledgeable about my son's condition. Dr. Stapleton thoroughly answered our questions, and walked through our son's MRI results with us, something his ENT in Morgantown never did. I very much appreciated her care and attention to detail, and her explanation of the recommended course of treatment. I feel confident with her treating our son.
Dr Stapleton was extremely helpful in explain what was wrong and how we can correct it, she made my son comfortable and put me at ease. She did not rush us and while she was with us she focused solely on us.
At the time my oldest daughter was having a post-opt appt for ENT while my youngest daughter was having some nasal breathing issues. I was able to make an appointment right there at the office for her. just had the appt. and all the needs were addressed and we have a surgery scheduled to clear the symptoms. Thank You!
Dr. Stapleton was awesome! She tried everything possible for my daughter to avoid a trip to the ER for her ear.
Dr. Stapleton and Nurse Kristen were excellent to work with and gave us more time and attention than we could have hoped for.
They treated us very well.
this was a specialist visit & I am very pleased with having Dr Stapleton
Doctor Stapleton and her staff were excellent at our appointment yesterday. She went above and beyond to help my son and me with his health!
very good! my child excells at school now that my child can hear with the tubes. provider is very professional and knowledgeable
overall ok. however if a child begins to get teary eyed or cry during a visit in fear or anxiety, take time to talk to the child and see what his/her concerns are and why they are crying.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.