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Spends Enough Time with You
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Explains in a Way You Understand
Pediatric SurgeryMinimally Invasive SurgeryCritical Care
Pediatric SurgerySurgerySurgical Critical Care
MD, University of Virginia Medical School Charlottesville, VA
Childrens Hospital of Pittsburgh Pittsburgh, PA Vanderbilt University School of Medicine Nashville, TN Vanderbilt University School of Medicine Nashville, TN Vanderbilt University School of Medicine Nashville, TN
Vanderbilt University School of Medicine Nashville, TN
View Dr. Gaines's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 12
We were seen within fifteen minutes of scheduled appt because we were told to arrive a half hour early, which we did, so the total time in waiting area before being called into an exam room was fifty minutes. Dr. Gaines did most of the talking and asking my son questions, so there was not a time when she, the doctor was listening to me. There were only two very brief encounters with reception before seeing the doctor, so although I answered positively to the reception questions it would be more accurate to say the encounters were pleasant. Dr. Gaines was was professional as she spoke and questioned, aware of and up to date with my son's case and made me feel comfortable and secure with allowing her to care/operate on my son. Thank you
Dr. Gaines is not only an excellent surgeon but she has empathy and compassion. Truly cares for her patients and their family!
it was good care
Dr. Gaines was professional and decisive yet still made a connection with my 10 year old daughter.
commitment to sticking with appointment time is appreciated. friendliness and concern is felt, thank you. returned phone calls would be appreciated when there is a concern.
Wonderful team we work with here
The doctor did not initially have the right size suture scissors. The scissors were too big so she had to pull particularly hard on the stitches to cut them. This pulling caused my child pain, which she showed clearlyi. At least 2 of 4 stitches removed at that visit were removed before she switched scissors. I would really have expected the proper sicissors to be available or for the doctor to switch scissors the first time she noticed that she was pulling that hard and the child was demonstrating discomfort.
Dr. Gaines is an excellent doctor. She provided excellent communication and she listened to us which gave us confidence in her advice/medical care. She is very respectful and professional.
Dr.Gaines is fantastic!
Our provider was excellent!
I love all my child's doctors. Children's is the best
Bar none the best doctor we have ever known for any of us. She is the reason our son is alive and the most kind compassionate caring doctor I have ever met. My child has had over a dozen surgeries and has seen over 7 different types of doctors in his life for various medical issues. Dr. Gaines outshines any other doctor we have ever met. She is phenomenal on every level. Care, skill and compassion.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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