Children's Hospital is part of the UPMC family.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Otolaryngology (ENT)Otolaryngology (Pediatric)
MD, University of Michigan Medical School Ann Arbor, MI
University of Virginia Medical School Charlottesville, VA
University of Pittsburgh School of Medicine Pittsburgh, PA
View Dr. Chi's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 93
Our experience with Dr. Chi was beyond our expectations. He instantly commands a peaceful energy from all, his smile is sincere, and he is calming to children and adults alike. What a great doctor, kind and gentle! I would recommend him to anyone. For a first time parents who had to have a child sedated and undergo a procedure, Dr. Chi's experience was perfect.
we love dr chi
Dr. Chi is to me, honestly, the ultimate combination of knowledgeable talented surgeon/physician with kindness and relatability to both kids and parents. I am so happy and thankful he was the one we chose (and who came recommended) to care for our daughter.
attentive and fast
love Dr chi and wexford staff
Dr. Chi is one of the best doctors my child has seen. he is very friendly and has an excellent bedside manner which seems rare nowadays. He answered all my questions and takes the time to spend with you. Highly recommended.
Dr. Chi was honest and did not sugar coat his thoughts, however he was tactful and respectful with their delivery. He treated my child as an intelligent individual and listened to what was said. Both my child and I left the appointment feeling good about the visit. Excellent provider. We would not hesitate to see him again.
Dr. Chi and his team are attentive individuals who ask important questions. They talk to us in a way that explains what is happening using medical terms when necessary and using everyday vocabulary when appropriate. Overall, this has been a comfortable experience.
Dr. Chi is one of the most caring, kind, compassionate physicians I've ever interacted with.
waited for 2 hrs to see the doctor.
Dr. Chi is an excellent clinician. He was thorough, kind, and answered all of my questions. I would recommend him to others.
Dr Chi is wonderful with our daughter..he showed her the MRI and all the parts of the ear and explained them fully in a manner she could easily grasp.
when we left our exam room, my 6 year old son (who has seen many doctors this year due to lots of ear infections!) said "He is THE NICEST doctor ever":)
Dr Chi is a excellent physician.
Dr. Chi is a great doctor and, the front desk staff (alligator) was also very pleasant.... Keep up the good work!!!
wonderful experience as always.
Dr.Chi is the veryyyyy best. he knows how disabled my son is,,,, Dr. Chi treats us with the most respect ever. Dr. Chi, and Dr. Martin, dentist are our two favorite Doctors at Children's Hospital.
I saw Dr Chi as a recommendation from a speech therapist. After our initial visit with Dr Chi I thanked the therapist that recommended him & anytime anyone asks about ENT I highly suggest Dr Chi. I truly felt that he listened. He spoke to not only me but also to my daughter. He asked me questions. Instead of saying we are going to do this or that he suggested & asked if I agree & if it was alright with me. I have & will continue to recommend Dr Chi.
we were very pleased with our appointment and the attentiveness of the provider. he was very kind and took his time with us. we did not feel rushed at all.
Dr. Chi and the staff were extremely easy to talk with and did not rush you through the appointment
Dr. Chi is a fantastic physician. I would recommend him to any other parents whose children need an ENT. He treats my 9-year-old with as much respect as he does me, asks her questions & listens to her, as he does for me! He's very gentle, kind & I trust him wholeheartedly with my daughter's care.
Dr. Chi & all of the nurses who assisted in my sons surgery and recover were amazing! I am so thankful for all that they did!
still waiting for them to get back to me about a sleep test for my daughter they said they'd schedule "in the few days."
I am 100% satisfied with Dr. Chi's medical expertise and bedside manner. I don't think it is appropriate to indulge parents in customer satisfaction surveys, Dr.s shouldn't be forced to pander to us to provide a warm welcoming environment, my primary concern is their skillful and accurate handling of my child's diagnosis and treatment, both of which I feel Dr. Chi provides.
We waited in the waiting room for 50 minutes. I had to ask the receptionist why all the other patients came and go and we were still waiting. Once we got in we had to wait additional 20 minutes before we saw the doctor. And the doctor told us what we already know. My daughter lost hearing on one of her ear. The hearing test showed that and the doctor has all the information. Why can't the doctor order the MRI before we were scheduled? We wasted time and a visit for $35 copay for the doctor to order an MRI and now we have to waste any day to come out for an MRI and to visit the doctor again.
I absolutely love this office and love Dr. Chi! while I'm happy my daughter no longer needs ENT follow ups, I'm so happy we chose to go with Dr. Chi as we have always had such an incredibly positive experience!
Dr Chi is awesome! He is so kind and patient. He was so good with my child too and put him at ease during the appointment. All of the staff was so professional, nice and helpful as well. We would highly recommend this office and Dr Chi.
EXCELLENT! We were there for the first time on 3-3-17 for an ENT eval and hearing test.
Since my son has had this problem ongoing for a while now...Dr.Chi was the only one that took action the most and hopefully fixed my son's problem. Making my son an appointment was very easy, called, got an appointment for the next day, then the following day after my son's appointment Dr. Chi fit my son in for surgery. I was VERY pleased with everyone :)
Dr. Chi was very pleasant and took his time
I was very pleased with Dr Chi. We traveled 2.5 hours to see him. He took the time to listen to my concerns and answer all of our questions.
dr chi made me feel like we have a good plan in place to care for my daughters issues .
We were extremely happy with Dr. Chi. However the wait time was awful. Our apt was at 3:15. We were not seen until 4:15
Dr. Chi is absolutely wonderful. He is kind, competent, and takes the time to really help us understand our daughter's situation. I couldn't be happier with his care!
Dr. Chi was very friendly and knowledgeable. We liked him very much.
Dr. Chi was wonderful. he explained everything thoroughly. he explained everything during the scope that he was seeing.
Dr. Chi, his PA, and nurse in his clinic were excellent. They all approached my son in a positive, playful manner, and put him at ease. All of my questions were answered. It could not have been a more positive experience. I highly recommend Dr. Chi, he is just simply great with children, which you don't always get with pediatric specialty surgeons.
we really like Dr. Chi normally, but during a two hour plus visit we didn't really get our questions answered.
Dr. chi is wonderful and great at explaining what's going on to the patient who is a child
we trust Dr. Chi and his staff
All of the staff, PA and Doctor were absolutely wonderful. I feel very comfortable with the decisions and plan of action that was taken for my child's issues. I would recommend Dr. Chi and staff to anyone needingredients services from anow ENT.
we have never had a bad experience with Dr. Chi. He has earned his good reputation and I trust him and his judgement.
Excellent service from Kim checking us in at the front desk to D. Chi (who I repeatedly recommend).
Dr. Chi and his staff were highly recommended. My husband and I were very pleased with the conversation with the doctor and staff. We have complete trust in this department and its staff to take great care of our child during surgery.
Dr. Chi is the best! Couldn't ask for anything more in a doctor.
Dr. Chi is a fantastic physician & I would recommend him to any parent whose child needs an ENT. He is kind, patient, & talks directly to my child as well as to me. My daughter even likes going to see him!
they set my child at ease and were very good to him. he was calm and content
Always feel welcome to express concerns. Wish the hearing center saw patients in the summer more than 1 day a month. it can be difficult getting an appointment while child is on summer break.
We love Dr. Chi. He is so kind and gentle with my baby, and he really listens to our concerns. My son cried a lot during his exam, and before Dr. Chi left the room, he took the time to talk to him about what a good job he did. That really sets him apart from other providers.
Dr. Chi is amazing. He is so kind and calm with the children
Dr Chi is a fantastic surgeon with amazing bedside manner. He is so caring, kind and knowledgeable. We are so thankful for him!
Dr Chi is very kind & compassionate. would recommend him to all children.
Dr. Chi was exceptional with our son. he was very caring, considerate, knowledgable, and patient. I loved how he spoke with my son, putting him at ease.
We love Dr. Chi and the person who administered our daughter's hearing test (Naomi). The kindness she was shown made her appointment much easier as she is a kid who worries about losing more of her hearing. Thank you for a great experience!
Dr. Chi is amazing! It is like he is a part of our family after seeing both of our daughters, one with 2 sets of tubes and adenoids removed and another with one set of tubes. He is very down to earth with us and realistic. I have recommended him many times and will continue to see him when needed even though we now live 275 miles away!
Dr Chi seems to really care about what is best for my daughter. He did not push anything on us and was completely honest regarding the procedures my daughter needed and did not need.
I enjoy having a Medical Assistant, PA/CRNP, then an MD evaluate my child. It ensures that thing are less likely to get missed and more opinions are gathered.
Dr. Chi was very compassionate and worked well with my 4 year old.
This was the first time we had ever met or been seen by Dr. Chi. He was fantastic and worth the wait we had to see him. He is very knowledgeable and was excellent in examining my daughter and making her feel comfortable. I am very glad that we were under his care!
The Nurse Practitioner was very caring and intelligent. Dr. Chi was thorough, respectful, kind and very sensitive to the needs and concerns of a teenage boy. It was a pleasure meeting with your outstanding team.
we love Doctor Chi! after a long journey with ear infections we finally are done seeing an ear nose and throat specialist! My son was a little said sayin "We don't get to see Dr. Chi anymore?" but he also says "My ears are all fixed!" Thanks Dr. Chi!
Dr. Chi was very friendly, professional and understanding.He did a wonderful job on my sons surgery!!! I have already started to recommend him to co-workers!
dr. chi is the best!
the provider at this office was the only one that was able to help me figure out why my son has been so congested for the last 10 months
dr chi is very knowledgeable, thorough and has great patient care.
Dr Chi and his staff were all very nice and professional. We were at ease with the treatment and care provided to our son.
Dr. Chi is an excellent physician. He is kind, gentle, patient and shows definite care for my son.
Dr. Chi is always very very polite and very caring. We love him.
Dr. Chi was very easy going and explained the whole process to my husband and I .
We are very pleased with Dr. Chi and his staff and the quality of care given. One never feels rushed and he spends time listening to our concerns and answering our questions. His assistant was thorough as well. He gave us options for how to proceed with our son's care in regards to his tonsils and hearing loss. I feel confident the office will provide necessary care.
Dr chi is fabulous. He really caresorry for me.
Dr. Chi is patient, attentive, complete professional
Dr. Chi is always very thorough with our son and explains everything in full. He also uses visual aids for us to understand what the inner ear should look like at different stages of health.
Dr. Chi was so kind and took the time to listen and explain what he thought would be best for my daughter's tonsils. He gave me time to think about what he had explained to me, and was so very kind and gentle with my daughter during the exam. We were very pleased with the care she received by Dr. Chi.
I felt the provider was very understanding to our situation and even with a sick child the physician was very calm and had a lot of patience with him.
We can never thank Dr. Chi for all he has done for our daughter. He has been a consistent provider, following her conductive hearing loss since birth through age 9. Over this past year, he was able to surgically correct it to normal hearing levels. She no longer has to wear hearing aids! We are forever grateful! He changed her life for the better! He's genuinely caring, professional and absolutely amazing!! We love Dr. Chi!
Dr. Chi and his staff were patient, attentive, and answered my questions. I will highly recommend him!
I think Dr. Chi is a fantastic physician & would gladly recommend him to anybody in need of a pediatric ENT specialist. Not only do I have the utmost respect for his medical competence, but his demeanor & bedside manner with me & my child are exceptional. He's PERFECT.
Fantastic physician. Very calm and soothing to my child and explained things on her level in order to ease her fears. Also did not get upset or irritated when my child was nervous about getting a procedure done, but instead spoke calmly and kindly to her explaining everything that would happen in order to alleviate her worries.
They were amazing!
dr. chi was a complete professional... and did an amazing job with our son's care
Dr Chi was excellent
Dr. Chi is an amazing ENT physician. We are so lucky to have him take care of both our precious children. He has gone out of his way more than once for our family.
Excellent experience, will recommend to all in need of a physician for ear tubes for their children.
Dr. Chi is an excellent physician with a very good manner and very sensitive to special needs.
We couldn't be happier with all the are provided by Dr Chi from the 1st evaluation appointment, to the surgery itself, to the 3 post op follow up appointments. His bedside manner, clinical expertise, and surgical skill set is 2nd to none! We would recommend him to everyone we know with ENT medical needs for their children.
Dr. Chi has always taken the time to answer all of my questions and to make sure that I was comfortable in any decisions being made. He has always been very thorough, kind, and very respectful to both my son and myself. hi assistant was remarkable with my son. Both are very professional and present with a warming bedside manner. I am so grateful to have Dr. Chi in our lives.
My Daughter and I just love Dr. Chi. He is a wonderful Dr. Very patient and compassionate with my daughter. I would recommend him to everyone.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: