Children's Hospital is part of the UPMC family.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BA, Pennsylvania State University University Park, PA MPH, University of Illinois at Chicago School of Public Health Chicago, IL PA PA-C, Yale University School Of Medicine New Haven, CT
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 16
We were very nervous and concerned when we began the appointment but she left us feeling encouraged and optimistic. We were very pleased with our experience with the provider.
was very thorough
doctor Ford was wonderful. she was so caring and patient and understanding. I highly recommend her.
I was very impressed with Z. She was disinfecting her hands when she entered the exam room and did it again before touching my son in any way. She introduced herself and was clearly listening when we told her what difficulties my son is having. She was helpful in explaining what might be the cause and possible remedies for his condition. She made good eye contact and was personable. Best experience that I've had with a Dr/NP, or PA in a long time. Also, we were already being attended to at 8:25 for an 8:30 appointment! Can't believe we weren't kept waiting at least 45 minutes like everywhere else I've ever gone.
Zylphia was amazing! I have never experienced a more kind and detail oriented provider for my child.
I felt like ms. ford really listened to my concerns and addressed each one in a kind and knowledgeable manor. she even sought a doctors opinion just to put my mind at ease which is a big deal to me as a first time mother with a "sick" 8wk old.
Our family very much appreciated everything Ms Ford did for our child. She was very helpful in the exam room, but What really impressed me was the amount of time she took to PERSONALLY call and talk with us over the phone, several times to discuss important issues. usually a nurse will do that, so when she did I thought that was very caring and kind of her. She has excellent bedside manner.
Z is a wonderful PA my son adores her as well as I do. she takes so much time with us and is just overall wonderful!
we really loved Dr. Z. she took really good care of our son. took a lot of time to speak to all of us.
Mrs. Ford was so helpful in how she articulated the information to me for my daughter's gastro issues. My wife and I were very anxious about my daughter's issue but Mrs. Ford eased our minds. I thank her very much for her care.
I thought she was wonderful. Very personable, and made my son feel at ease. She took the time to listen to both of us, and answer every question. I will definitely see her again.
Dr Ford was amazing! What a positive first experience.
The provider we saw was so concentrated on issues that my child didn't have or nor relevant to our visit. We will not be seeing her again.
when i scheduled the appointment, i was given a date months away from when we needed to be seen. i received a call back with a sooner appointment! she was a great doctor and very thorough!
Mrs Ford was great! talked me through the medicine and made sure we had the numbers we needed.
We had a wonderful experience with our provider. She was very nice and helpful. I would definitely recommend her to family and friends.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.