Resources for Parents, Families, and Visitors

Welcome Center at UPMC Children's Hospital of Pittsburgh — Visit the Information Desk for hospital maps, visitor passes, and other special services for patients, families, and visitors.
Amenities at Children's Hospital — Find dining options, patient entertainment, and many other services.
Hotels and Lodging near Children's Hospital of Pittsburgh — See a list of hotels, as well as short- and long-term housing options, near Children's.
Phone Directory at Children's Hospital — Find a list of phone numbers you may need during your child's stay.
Visitor Information — Learn where to get a visitor access pass, see visiting hours, and read our visitor guidelines.
Contact a Patient at UPMC Children's Hospital of Pittsburgh — Get our mailing address, phone number, and other ways to get in touch with a loved one at Children's.
Smoke-Free Policy — Read UPMC's smoke-free policy and see a map of the assigned smoking zone.
Share Your Story — Tell us how Children's Hospital has touched your life.
Patient and Family Survey — Fill out this short survey to ensure improved visits for patients and families in the future
Patient and Family Handbook — Comprehensive overview of what to expect during your visit to Children’s Hospital. All inpatient families receive this handbook upon admission.
Wait Times — View our wait times for the Emergency Room and Children’s Express Care – Lawrenceville.

Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:

UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224

In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.

For general information and inquiries, please call 412-692-5325.
To make an appointment, please call 412-692-PEDS (7337) from 7 a.m. to 7 p.m. Monday through Friday.
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With myCHP, you can request appointments, review test results, and more.

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Sign Up: Parents, legal guardians, and patients may sign-up online. Parents, legal guardians, and patients may also sign-up in person during a hospital stay, at a clinic appointment, or by visiting the UPMC Health Plan Connect Service and Sales Center at your local mall. Learn More.

Hospital Billing

For questions about a hospital bill call:

To pay your bill online, please visit UPMC's online bill payment system.

Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.