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University of Pittsburgh Medical School Pittsburgh, PA Massachusetts General Hospital Boston, MA University of Pittsburgh School of Medicine Pittsburgh, PA Massachusetts General Hospital Boston, MA
UPMC PresbyterianUPMC Monroeville Surgical CenterChildren's Hospital of Pittsburgh of UPMCUPMC MercyUPMC East
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 171
Dr. Linn has the best bedside manner of any doctor/surgeon I have dealt with. He takes the time to explain everything and answers any questions I or my wife may have. I also love that he is very honest with regards to my care.
Care was administered in a professional manner.
Some of the questions asked do not apply. However, if they did I am sure my answer would be the same - excellent.
Dr. Lin is great. He inspires confidence. He operated on my shoulder, gave the right direction to my physical therapy team, assessed my progress at each visit, and now I am back at CrossFit!
Excellent physician knowledgeable, excellent bedside manner
very good ,very professional
Dr Lin And Dr Mclane were just AMAZING!! I could not ask for anything more. they answered questions before I even asked. they absolutely covered everything. and their MA and RN were so Pleasant! I really could not have asked for more!!! Thank you all so very much!
Dr Lin was great! Would recommend him to any one!
He is very professional and caring. I don't think I could have found a better doctor.
Dr Lin and his Fellow physician were excellent!
total wait time was one hour and 45 minutes
Care was provided promptly. Good experience of all personnnel
Felt like I was in good hands with Dr. Lin
My visit was a post-op visit for total shoulder replacement. The care is phenomenal, the staff courteous and friendly, and the physician top-notch. I would recommend this group to everyone.
Dr lin is the best .he saved my right shoulder from a previous surgeon's bad mistakes and also is correcting problems with left as good as he can due to mistakes previous surgeon made. would recommend him to all friends and family and strangers
Dr. Lin is the best doctor I've ever seen. he's is personable, always very friendly and genuinely cares about his patients. he does anything to ensure you get your health back on track!
One of the best doctors
Dr. Lin is an excellent surgeon. He is very knowledgeable and explains things so that the patient can easily understand them. He is an excellent surgeon. His rehabilitation protocol was very clear and he was more than willing to answer any questions I had. I would highly recommend him to anyone.
I had heard horror stories with regards to therapy after sholder surgery , but i guess when you have such a taleneted surgeon as Dr. Lin you recover with ease. I could be no more satisfied with the procedure or the outcome. I beleive that I hit the jackpot in choosing Dr.Lin. UPMC should be proud to have him as a staff member.
The 12/15 visit was a post-operative visit and Dr. Lin was great and I am glad he performed the surgery. I believe he sincerely cares about my progress and helping me get well.
I think he is an excellent surgeon, not sure what went wrong the first time but 2nd surgery worked out real well.
Doctor quickly explained the issues and treatment. Felt very confident in this doctor.
Everything was mas expected.
Dr. Lin and Phylicia PA-C are an excellent team!!! They are very caring, compassionate, knowledgeable, and excellent with all they do. I would HIGHLY recommend Dr. Lin to anyone who needs surgery. He is THE BEST!!!!
DR LIN WAS REFERRED TO US REGARDING SURGICL REPAIR FOR TORN ROTATOR CUFF. I COULD NOT HAVE BEEN MORE PLEASED IF I HAD CHOSEN HIM MYSELF. I WAS VERY SATISFIED WITH THE CARE AND TREATMENT I RECEIVED.
appointment wait was a little long run about 45min to 1hour past time of appointment.Rest of appointment was fine.
Dr Lin is one of the most pleasant and friendly doctors I've ever had the pleasure of seeing. He always makes sure that all of my questions are answered and I never feel like he is in a hurry to get to the next patient
Dr. Lin has amazing bedside manner! He's professional, polite, courteous and explains everything in great detail. I always leave his office with a full understanding of what's going on.
Dr. Lin and his team are outstanding. Excellent expertise, skill, rapport, respect, and concern. I have recommended him to any who ask.
Dr Lin was awesome and the people there were fabulous
Dr. Lin is a very caring doctor. His staff shows the same level of respect and caring that he shows. It is a very good office to go to.
the the doctors and assistants were very knowledgeable and helpful
Dr Lin is an absolute outstanding surgeon. I feel blessed to have had him perform a right now left shoulder surgery. his pre & post operative care is excellent. he relatedls in a down to earth, understandable manner. he really has genuine concern for patien needs & concerns. ca not say enough good things about Dr Lin, he is a true professional.
all very positive
very attentive and understanding. I was anxious and he was reassuring to both my son and I. He was thorough and knowledgeable.
dr. lin is thew finest dr that ihave ever been associated withduring my lifetime
our appointment was at 130, it was close to 3pm before we were called into the exam room. I had to be home by 430 to get my son to his after school activity. WAY too long to have to wait. I mentioned to the nurse assistant that I needed to be home by a certain time. She did convey that information to dr.Lin and my daughter was seen soon. I hate though to have to wait and see what time they would of seen her.
Dr. Lin is an outstanding specialist who combines expertise, skill, empathy, thorough explanations, and clear communications.
Great experience. Dr Lin was incredibly friendly, professional, and knowledgeable. Would recommend the facility and Dr Lin to others. Couldn't have asked for a better Dr.
Dr. lin is a very nice guy..he made me feel comfortable immediately
Dr. Lin is a very nice quiet doctor. He's patient and answered any question I had about my health.
Dr. Lin repaired an extensive injury to my shoulder and has supervised my rehab closely.
Dr.Lin was very kind & caring.
Dr. Lin was the best Orthopedic surgeon I've ever seen. He did an amazing job listening to me and caring about what I had to say, which was far and beyond the other two surgeons I've seen back in my home state. I felt truly cared for and would recommend him in a heartbeat.
I have very good experience care provider, i tanks all for the care the give to me. for the time i was hill.
Dr. Lin is very professional and decisive. While this is not a complaint, I felt that the doctor was mystified by my condition and maybe was a little dismissive.
Wait time to see provider was too long -- first spending time with associate and then the doctor - arrived in the waiting area at 8:05 for 8:30 appt. after x rays, preconsult with associate and consult with doctor left the office at approximately 10:40 -- this was a long time to have a 10 to 15 minute consult with the Dr. I booked appointment to see -- then additional time to get paperwork for additional testing
Phylicia P.A. and Dr. Lin are a great pair and provide excellent care!
Dr. Lin and his staff are absolutely great and I couldn't be more satisfied
Good bedside manner. Knowledgeable
Dr. Lin is an outstanding clinician - he did a great job with my difficult surgical procedure. Fantastic patient relationship interpersonal skills.
Dr Lin and his staff excel in all aspects. I had shoulder replacement and I could not have asked for a better team to see this through. I would highly recommend this doctor and staff to family and friends.
the care I received was excellent
I believe that Dr. Lin did an excellent job with my shoulder surgery. Judging by what acquaintances have told me about their experiences with this type of surgery, I seem to be recuperating very well by comparison.
Great visit Great Doctor
Excellent surgeon excellent bed side manners. caring and listens well
very happy I came to see Dr. Lin.
Dr.Lin, always upbeat and encouraging.
Everything was great.
All members of Dr.Lins staff were professional and very easy to talk to. They made me feel at ease.
Dr. Lin and his staff were extremely helpful and treated me very well.
Doctor Albert Lin was very good and thorough in explaining everything in a way I and my wife could understand completely! looking forward to my follow up in June with Doctor Lin
excellent staff, friendly down to earth, very professional yet treated you like a good friend. The best caregivers and most organized health facility l was ever involved with. Very thankful and blessed to have been treated by Dr Lin and his staff. Thank you,
My visit with Dr Lin and staff was positively the best customer service experience with a medical providea ever. Dr Lin made arrangements for me to get a MRI and reviewed the results with me the same day. No medical provider ever displayed this level of concern. Thank you.
Dr Lin, his staff and the staff at UPMC Mercy Southside were all spectacular during this entire process
Dr. Lynn is the absolute best. His care and concern for his patients are genuine. His operative skill is one of the best. I will refer any of my friends, patients, and relatives to him that would ever experience the need to have shoulder surgery.
During treatment for a broken clavicle and a torn and dislocated bicep muscle Dr. Lin listened carefully to my concerns and ordered tests to get a correct diagnosis and treatment of my injuries. He was also very attentive to my concerns during my rehabilitation after surgery and communicated with my physical therapist to track my progress to recovery. I believe I got the best care possible for my injuries,
I felt like I was treated with the utmost care and concern and that the Dr and his team were highly professional and equipped to handle my problem.
i sincerely appreciate Dr. Lin, Felicia & the entire staff for all their help & the kindness they showed twords me!
I would recommend Dr. Lin to people I know.
SURGEON AND NURSES ETC WERE GREAT SENT FLOWERS
dr.lin is a very good doctor and takr time to explain everything to you
Dr. Lin is fantastic. I crashed my bike 4 weeks before my wedding and hurt my knee. He was able to see and assess me, order the appropriate tests, and get me to the OR with enough time to heal before the big day. Because of Dr. Lin, I was able to walk down the aisle instead of hobbling, dance with my husband, and hike on my honeymoon. I can't say enough great things about him. I am so grateful to him for listening, taking me seriously, and working with me.
by far the best doctor I have ever been referred to. very concerned with my first real surgery, by dr Albert Lin was absolutely fantastic and made me feel at ease! love this doctor
Dr. Lin is capable and personable. I would recommend him without reservation for rotator cuff repair.
Everyone was very friendly, yet professional during my office visit. I was in the waiting room for maybe 5 minutes. The visit ran smoothly, without delay. I was informed that I will need a shoulder replacement. I feel confident with this surgeon.
Although I had to wait longer than usual, it was a good visit.
Dr. Lin is the best orthopedic surgeon. if I had to wait to get into see him to have him look at my shoulder - I would have waited for as long as it took.
Dr Lin is awesome. he is so nice and concerned for your total wellbeing
This appointment was efficient and timely from registration, through X-ray and then seeing Dr. Lin. Dr. Lin is outstanding!
Very pleased with my care from dr. Lin and Felicia.
Dr. Lin could not have done a better job. Concisely explained the details of my surgery and walked me through the process. Dr. Lin also promptly returned emails I had about concerns about the procedure and my recovery.
The staff and Doctor Lin were very kind and caring, would go to him again if the need came about.
Excellent experience even though I passed out! Thanks!.
Dr. Lin had great bedside manner and made my son very comfortable.
Very professional and concerned how I was doing after surgery.
Dr Lin and his assistant were very professional and worked in a pleasant manner. They treated me with dignity as they listen to my complaints and examined the movements of my upper extermities
Great care by surgeon and his assistant/resident. He corrected the original (mis)diagnose quickly and set in motion a solid plan for treatment. I have already recommended him to colleagues suffering from shoulder pain. Only caveat, given my feedback regarding extreme pain I didn't feel that was adequately addressed.
EXCELLENT CARE...CONCERN FOR MY HEALTH AND WELLNESS AND MY SURGERY
Would recommend Dr.Lin to any friends or family requiring orthopedic care with out hesitation. He pulled me through some previous botched surgeries by another doctor and has given me hope.although I will never be fully functional again ,it is the best possible outcome that can be expected
Dr. Lin is a wonderful doctor and person
Dr. Lin is a wonderful provider. He explained why he wanted me to follow the treatment plan he had for me. Great bedside manners! I recommend him to anyone with the same issues I had. Top Notch
Dr. Lin & his nurse are the best!
We were referred to this office from the ER. I couldn't be happier! It was an extremely well run office with a phenomenal doctor and staff! I have already told many others how pleased we are with Doctor Lin and how even all of the "little things," like waiting room wait were the best experience we've had with an orthopedics practice.
Answered all my questions about my shoulder surgery and about concerns with recovery. Appropriately deferred some answers about physical therapy to be answered by my therapist.
Dr. Lin is probably the kindest, most respectful and competent doctor that I have ever had. I would recommend him to family and friends, and I have!
Very pleased, great staff and facility.
Dr. Lin and his staff were the absolute best you could ask for
great experience at upmc east. surgery experience well orchestrated
Dr Lin is an amazing Dr One I would go to again if needed and would highly recommend to others
Wonderful from reception to scheduling my MRI
Dr. Albert Lin is amazing
everyone in the office was concerned, kind, compassionate and respectful
Dr. Albert Lin is an outstanding physician. Deep expertise and ability. Excellent bedside manner - a great listener and advisor.
Dr. Lin is an excellent surgeon who shows a great deal of interest and concern for you as his patient and as a person. I trust him completely, and I would not hesitate to use him again as my physician/surgeon. He is a very caring person.
Dr. Lin and his staff are wonderful.
Very friendly staff
Very pleased with this providers level of care and concern.
Dr. Lin can perform surgery on me any time I need it. I'm a fan!
Dr. Linn, his assistant (Susie) and everyone else at UPMC Sport Medicine South Side were extremely professional. I was extremely impressed and pleased that Dr. Linn himself gave him me the injection.
Excellent experience. So glad I was able to get the appointment within four hours of my calling for one.
Dr. Lin is a very sympathetic and compassionate human being. He listened and explained anything that concerned me about my post surgery.
Dr. Lin was very friendly and professional. This was my first visit to this Dr.
Dr. Lin is not my PCP. Surgical specialist. Like working with him and his team.
I WAS VERY WELL PLEASED WITH DR. LIN'S CARE & WHAT HE TOLD ME TO DO.
Dr. Lin is not only a great surgeon/physician but he is also the most kind and caring person! He is a great asset for UPMC.
Excellent dr. Office excellent. Prompt and friendly
Dr Lin was very professional and answered all my questions concerning my shoulder problem. I was very impressed with the staff and the the doctor.
Dr Albert Lin is the best orthopedic's Dr.
Just plain & simple, I credit Dr. Lin & staff in my healing of my arm. I'm really seeing the results of good information at my appointments & my after care.
Dr. Lin and his PA were excellent in providing care for my shoulder surgery.
Dr. Lin is an excellent physician. He shows concern and takes time to answer any questions you may have. His PA is very friendly and also answers any questions or concerns you may have. I am extremely pleased with the care I receive,
Dr. Lin and the Physician's Assistant were wonderful. An asset to the UPMC community.
Very polite and well spoken. Explained things thoroughly and treated my issues with as much concern as I did.
I almost look forward to appointments with Dr Lin because he is such a pleasant guy. Every interaction has been excellent, and I don't have a single complaint or concern as far as the care provided by Dr Lin. I would absolutely recommend him to anyone with health issues similar to mine (sports related injuries).
Dr. Lin and his staff are the best medical team ive ever had. Being a active duty service member with my career on the line... its very appreciated.
Dr. Lin was excellent in many ways - Imy surgery went very well with minimal pain. HIs recommendation for my PT was excellent as well. FInally, Dr. Lin listened to me throughout my healing/PT check ups - he was very willing to explaing exactly what was ahead in terms of PT and the technical aspects of how rotator cuff healing takes place - withthe work he did for me on my shoulder. He provided photos of the procedure with explanation and was always willing to listen and answwer my questions and concerns. Highly recommend this caring and skilled surgeon.
I feel fortunate to receive the care from Dr. Lin.
Absolutely excellent! I couldn't have asked for a better experience!
I will recommend Dr. Lin & his team every time!
Dr. Lin is an amazing physician and I am very grateful for the care he provided for me! I would recommend him to everyone!
very impressed with UMPC on my first initial visit. I was early for my app. and your staff took me in and completed all the necessary forms before hand.
I will be 75 years old in August with out the excellent care provided by Dr Albert Lin I would have not reached that birthday. He a very caring and wonderful person my wife and I own him my life,
I was impressed with comfortability of the whole process with me being referred to a new doctor. Dr. Lin and his intern made me feel important, listened to my concerns and explained things very thoroughly. I am most impressed at this time.
PHyllicia George is Dr. Lin's PA and she has been an excellent. Since I am an UPMC employee, I have emailed her with questions instead of calling the office and she always responded quickly to any of my concerns. She is also very caring when she sees you prior to Dr. Lin coming in to see you. I think both Dr. Lin and Phyllicia are excellent providers. I also think that Dr. Lin is very lucky to have such an excellent and caring PA to work with him.
Dr. Lin has always treated me with the greatest respect and professionalism. He is the best!
From the moment Dr Lin walked into the exam room we had a very positive impression of him--- he entered with a big smile, he was fastidiously dressed (which demonstrated good preparation and organization skill as well as attention to detail---ie. creating a good first impression). His assessment of my problem & it's' solution just reinforced our already good opinion of him. Subsequent visits which focused on my shoulder surgery and follow-up care were always handle with the highest level of professionalism----UPMC is fortunate to have him!!!!!!
The medical care by Dr. Lin and his staff exceeded my expectation. I am very pleased with the medical treatment I received in UPMC in general.
Dr. Lin and staff provided me with COMPLETE confidence, information about my condition and paths to follow for now and the future.
This caregiver is brilliant and generous and kind and very very knowledgeable I would recommend him to the world!
I actually was amzed at the comraderie of the entire staff.
I have the utmost trust and confidence in Dr. Lin.
keen on procedure and methods. "down-to-earth" personality. detailed all options
I would refer this Dr. to any one. Excellent care.
Thank you very much for your promp attention to my needs.
Dr. Lin was recommended to me by 3 people as the best in treating my rotator cuff tear.
Listened to my questions/concerns and took the time to answer all questions.
Impressed with the manner in which he addressed my wife's injury so I chose him on that basis. So far, So good.
He was everything i expected and more from an expert on shoulder injury.his professionalism bedside manner understanding my preexisting conditions.he was very open to discuss options of treatment and let me participate in the discussion on choosing the care plan. He showed great interest in my care and most respectful. He put me at ease with my decision and provided contact information to reach him if i had any questions. Physicians like him are gifts if God to patients like me
This was my first visit with Dr. Lin. He came highly recommended and after my visit I see why. He has great bedside manner and very knowledgeable. I have not be contacted about test results yet since I only had the mri done this morning.
very kind. attentive to my concerns. wrote a letter for my employer and the work I would miss due to my injury
I FOUND THE WHOLE ATMOSPHERE TO BE CONGENIAL AND WARM.
Amazing physician. Listened to my concerns and had a great conversation about my treatment options. I always felt at the center of the discussion and the decisions made.
I found Dr. Lin to be very easy to talk with, he answered my questions & made me comfortable. I feel that is a large part of patient , Dr. relations.
Dr Lin will be performing surgery on my shoulder, and I feel very confident with him. This is the first time I ever met him, and I was completed satisfied and I trust him completely. I really liked him!
Dr Lin was kind, informative, knowledgeable. Thank you.
I thoroughly enjoyed my medical visit with this care provider, along with the entire staff I had the pleasure of interacting with at the UPMC Sports Medicine located in Southside Works. I was taken back by my experience. I have already referred to a few colleagues/friends.
the best experience at any dr office i have ever had
Could not be more impressed than I was with Dr Lin and his staff. A class individual and a true professional.
Hands down the best bed-side manners of any orthopedic surgeon I have met. took the time to explain my problem, and the proposed diagnostic and therapeutic plan
Doctor Lin and his PA Phylicia are the best. I have never been to another group that was as caring and professional as the two of them. I highly recommend their services.
thorough and to the point with excellent treatment plan
I found Dr. Lin and his staff most helpful and sympathetic to my concerns. They did an MRI and an x-ray to get a clear picture of my torn rotator cuff. They did not rush me and allowed ample time for any questions I might have. I could not have asked for a better experience. I also want to thank Dr. Freddie Fu for recommending Dr. Lin.
I appreciated the quick response the office gave me when calling for an emergency appointment. My wife called in the morning and I was seen that same afternoon.
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