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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Foot and Ankle SurgeryGeneral Orthopaedics
MD, University of Virginia Medical School Charlottesville, VA
University of Pittsburgh School of Medicine Pittsburgh, PA
OrthoCarolina Charlotte, NC
UPMC St. MargaretChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 96
Dr Kline was very kind and knowledgeable during the visit. He was very caring towards my case.
The staff was very kind and helpful.
dr still didn't solve the entire ankle problem
this was only first visit
loved dr Kline. very thourough
Prompt response to my concerns and seeing me promptly
The overall treatment that I received from Dr. Alex Kline and his entire staff was outstanding! they should be the business model for all Doctors. Words alone can not explain the level of comfort and understanding that I was given related to my medical condition.
Very good experience with entire office and doctor
Excellent experience..would recommend!
Dr. Kline was thorough in reviewing my case with me, but he only spent about 10 minutes with me. Follow up care in 2 weeks to determine if I need surgery. Would have liked to have seen my x-rays which were taken in ER prior to visit.
Dr. Kline was amazing. I would definitely recommend him. He made talking to him very comfortable.
The staff at this office is wonderful
Everything went smoothly
Everyone was very nice. I really appreciated Dr. Kline not wanting to rush into surgery and giving me all the facts so I was involved with the decision. I will need surgery in the future and Dr. Kline will be my choice. I'm scheduled to come back for a shot in my ankle in 3 months. Your office seems to run very efficiently, something you don't see often at a doctors office. I also liked the fact I went back right on time to the examine room and the PA came in within 5 minutes. My visit my a pleasant one. Thank you!
very prompt and got results
It was a very good visit
Dr. Kline was very patient and listened to my concerns. He understood how I felt and let me ask any questions I needed to ask and didn't make me feel like he was in a hurry to move onto the next patient.
The visit addressed my questions and concerns very well.
Dr. Kline is the nicest providers I have ever had. He is actually concerned about his patients and goes above and beyond to help them. I tell everyone who needs an orthopedic to see Dr. Kline!
Dr Kline is a very helpful, very compassionate Doctor. He listened to my concerns and gave me advice that was extremely helpful and knowledgeable. His staff is amazing! They made me feel at ease. They were very courteous and kind. I will definitely use Dr Kline if needed in the future. I had a very good experience during this visit!
Provider was very informative regarding the nature of my problem and in assessing options on how to resolve the problems.
Dr Klein saw mw for the 1st time. He was looking at a problem that I have from a previous surgery on my foot and now needs corrected. He was very informative and kind. He can fix this problem and explained just what to expect for recovery. He painted an accurate picture of what I will be expected to do to recover.
Dr. Kline is an excellent doctor and provided me with excellent care for my foot over the years.
understanding. Got right to the problem.
The entire Staff was professional & friendly, from start to finish. I was extremely impressed.
I appreciated the staff going above and beyond to get me in to see the Dr on the day I called - I had a sports injury over the weekend and was able to see Dr Kline Monday
Dr. Kline is an excellent doctor.
Dr Kline is an amazing doctor! He has a wondering bedside manner and really cares about his patients! He really listens to his patients and takes his time explaining things. I would recommend him to anyone!
Dr. Kline was very nice and very knowledgeable when it came to all of my health problems.
Orthopedic Fellow Dr. Trapper Lalli was thorough in his exam and discussing my foot/toe problems. Both Dr. Lalli and Dr Kline reviewed approaches (non-surgical and surgical). It would have been helpful to use a teaching diagram of the foot/toes to explain the operative procedure planned, and to write out the terminology for the operative procedure. I did additional research online to have a better visual understanding of the surgery. Dr Kline did encourage me to contact him if I had any questions.
A very good experience all the way around
Dr Kline was great!
This place is asesome
Dr. Kline was very understanding and helpful. He was kind and cautious when pinpointing where my foot/ankle hurt in order to not elicit too much pain.
Kline is definite an outstanding doctor!
All people in the office were professional and very efficient.
He was very nice
I could not ask for better care!
Dr Kline was wonderful. He really seemed to understand that I had issues with my ankle/foot.
I received excellent care from this physician and his staff. I was very pleased.
Dr. Kline was a pleasure! He was very respectful of my age and situation. Wonderful bedside manner. I genually felt that he cared.
The doctor, receptionist, nurse, and X-ray tech were all professional and performed their job in an excellent manner.
I appreciated that Dr Kline took time to hear what I had to say in regards to my injury.
Very happy with Dr. Klein, would go to him in the future if needed
Very caring, I will recommend him to all my family.
Disappointed dr Kline did not let me voice my issues. Came in and told me his thoughts on my injury then left the room and did not come back for me to ask questions or tell him my concerns. Will more than likely look for another dr
Dr Klein was very through and attentive and showed interest in my injury. He was very attentive and answered all my questions.
I came to see Dr. Kline for a second opinion on treatment for my right ankle. I was very happy with the way he responded to me and the way he explained things to me. He seemed to be very knowledgeable about the options for treatment of my problem. I also appreciated his acknowledging the emotional toll as well as the physical toll that my pain has on me.
Dr. listened to my problems about the pain in my ankle and helped me immediately. Thought he was very kind and caring.
I had a very good experience with this provider. He listened to me and explained things clearly.
Dr only had me in room for less than 5 minutes. Had to go to another dr (er) for them to diagnose me with a fracture in foot.
Exceeded my expectations!
Dr. Klein and his staff was awesome. he took the time with me they got me in right away when I needed to. great doctor
GREAT CARE ALL AROUND
Alex was great, kind, informative and very professional
Dr. Kline was wonderful. he explained what was wrong, said what the surgical repair was. we asked /0+ questions and he answered every single one with patience and concern.
I was seen very quickly after arriving for my appointment. Dr. Kline was very friendly and listened to me and my concerns before performing his exam and providing his recommendations. I was included in the decision process about my treatment. I was very pleased with Dr. Kline's care and would recommend him to others.
He is a good listener, provided several options, seemed genuinely interested
very pleased and impressed
Very pleased with how quickly I was able to get an appointment as I was a new patient. Dr. Kline eased my concerns as I was sure I would need an operation, and so to that end am following his instructions exactly as he outlined so that the fracture will heal without the nee for surgery.
Dr.Kline always listens to what my concerns are.
First visit - went very well
Dr Kline is a wonderful doctor! He takes the time to explain everything to you, and listens to all your questions and concerns. He just makes you feel like you really matter to him and you are a person and not a number. He has your best interests in mind. Very professional, yet very caring. I wish there were more doctors like him.
He took time to explain my medical problem in terms I could understand. He provided treatment with instructions to call if the problem persisted.
He did for me in 15mins what the emergency room couldn't do in the 5hrs they let me sit there when I received my injury. Thank you!
Excellent experience. Carol was extremely friendly and helpful when making my spot and during check in. Dr. Kline was very knowledgable and helpful.
very caring and professional
It was finally nice to be taken seriously
Dr. Kline was very gentle when handling and examining my injured ankle. He answered my questions and concerns.
My visit was a lst time visit to 3 Rivers Orthop. and Dr. Kline. He was EXCEPTIONAL to me in EVERY manner. He was recommended to me by Dr. Graham Johnstone who was my former orthopod. The recommendation of Dr. Johnstone @ Dr. Kline was of the highest degree and my visit with the latter proved that to be true. The man gave me and my questions as much time as I needed, did not rush the appointment, was courteous with me and patient beyond words. I cannot say enuf in praise of this doctor and the manner in which he conducted my aptmt. with him.
I have already recommended this provider to another patient.
This was my first visit to Dr. Kline for issues on both feet. He recommended an MRI (scheduled for tomorrow) followed by back-to-back surgeries. He came highly recommended by Dr. Pagnotto. Dr. Kline was kind, respectful, and answered all my questions. Staff was extremely courteous.
Dr. Kline is the best. There is no one else I would ever see for an orthopedic problem.
I really like Dr.Kline. I had surgery by him in June and turned out great. I just reinjured it and went to see him. For me its a long drive and I left there with little answers to what's wrong with my ankle.
Dr. Kline was excellent and very understanding. I am very pleased and have already recommended friends to see him.
Excellent Foot surgeon
I felt very comfortable and confident with Dr. Kline. I would recommend him to everyone!
Dr. Alex Kline has just abut the best bedside manner of any doctor I have ever encountered. He is soft-spoken and patient. Dr. Kline is also respectful and listens to what you have to say. I never felt rushed, even if the waiting room was full. And, most important of all, he gives wonderful medical care. And I have already recommended Dr. Kline to others. In fact, just today a friend asked for his contact information. The orthopedic surgeon my friend had been dealing with had a terrible bedside manner. And surgery he had performed on my friend needed to be re-done. I told this gentleman that when he spoke with Dr. Kline, it would be like a breath of fresh air. And that I have no doubt that the outcome of the medical care provided by Dr. Kline would be a lot more positive.
DR. Kline listened to me explain my issue and took the time to let me ask all the questions that I had as well as explain things to me in a detailed manner.
Dr. Kline is amazing. His bedside manor is remarkable. I would recommend him in a heartbeat.
Good, Dr Kiline was patient and listened to my input resulting in final decision of treatment, Ty Dr Kline
Dr Kline is caring, compassionate & competent!
excellent care and professional staff
Dr. Alex J. Kline is a kind and considerate Dr. Always taking into consideration my thoughts and feelings ofmy treatment. I have andclubfoot and not having to see him for a year Iis a good thing. It means no injuries. So he made sure to bring that up and say it was great. He also asked how it was goingat the pain clinic since he wwasmy referring dr.
Excellent doctor, Very satisfied.
DR. KLINE IS A VERY NICE ORTHO PHYSICIAN WHO YOU CAN TELL HAS GOOD BEDSIDE MANNER AND IS CONCERNED ABOUT HIS PATIENTS. WOULD USE HIS SERVICES AGAIN.
I have never had a bad experience with Dr. Kline. Dr. Kline is a very caring and concerned doctor, always answers questions and explains his-self so that UI can understand what is going on with my foot.
DR. KLINE EXPLAINED ALL OPTIONS THAT WERE AVAILABLE TO REPAIR THE TORN TENDON IN MY ANKLE AS WELL AS WHICH HE FELT WOULD BE THE BEST OPTION. HE EXPLAINED WHAT EACH PROCEDURE INVOLVED. HIS EXPLANATIONS HELPED ME TO MAKE AN INFORMED DECISION AS TO WHAT OPTION WOULD BE THE BEST FOR ME.
The orthopedic surgeon I am employed by refers many patients to Dr. Kline and with the problem I was having, it was recommended that I see a foot and ankle specialist. I was very scared to have another injection in my heel due to the first one being so painful and once Dr. Kline injected my ankle I was so extremely happy that I had no pain. Excellent provider that I would refer everyone I know to. I appreciate the promptness of getting an appointment and the care I received.
Dr. Kline , one of the most respectable compassionate understanding actually listens to you , he is one is of the best doctors I have seen or dealt with in my whole life !!
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