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Plastic SurgerySurgery of the Hand
University of North Carolina at Chapel Hill Chapel Hill, NC Wayne State University Detroit, MI
University of Pittsburgh School of Medicine Pittsburgh, PA Thomas Jefferson University Hospital Philadelphia Hand Center Philadelphia, PA
UPMC ShadysideUPMC PresbyterianUPMC St. MargaretMagee-Womens Hospital of UPMCUPMC PassavantChildren's Hospital of Pittsburgh of UPMCUPMC Mercy
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 45
I have always had good experiences at Dr. Spiess office. Sarah goes over all my concerns and questions and makes sure I fully understand.
I had to wait to long in the office
He is very informative!
the staff entitled great together getting me in and out in a timely manner
when I asked him some questions & if he didn't know that's what he said. Thats not the answer I feel a doctor should give. Even if he didn't know, he shouldn't say that. Patience want to know he has everything in control or that he's suppose to know or will find out.
My time there was Great!
Very professional care under all circumstances. Very friendly and caring.
Excellent care given!
Staff was friendly and helpful. Concerning the Staff and doctors, this was my best visit.
I appreciate that you guys really understand my hand issues and are willing to help me.. I do ant to get this done next week if possible.
my appt was at 11:00. I got a call that morning to come as early asap, which I did. I then waited 1 and 1/2 hour to see the dr. then sent to another facility for an X-ray. back to the office and another 1/2 hour wait to see the dr again. outrageous and that is why I would never refer anyone to this office.
. I highly recommend Dr Spiess is an amazing surgeon. He has personally tended to my wound from day 1, and I highly recommend him!!
Although I had to wait one hour to see the doctor my care was excellent from start to finish. The receptionist, Christine, is very friendly, Alyssa who checked me in was very nice, the staff here always makes me feel important. Dr. Spiess explained everything to me and helped me understand my care plan.
I felt very comfortable with the Dr.
They knew I was nervous and everyone was wonderful keeping me calm
doctor spiess and his staff treated me with the best care for my wrist injury and I think doctor spiess is one of the best surgeons in his field ,and I feel lucky I had him as my doctor
the young woman who removed my sutures ROCKED! she was professional, kind, happy ...her happiness was infectious!!!
efficient office and excellent dr.
He listened and gave me his best advice although I didn't like what he said he was honest.
Dr spiess goes out of his way in explaining issues related to my injury in a way I can understand,very easy to talk to,
This Dr. I have the utmost respect for! His expertise is second to none, Dr. Spiess was very thorough and to the point. He explained that my first surgery went well and explained my upcoming surgery as well. Just a nice man and very polite to my wife who was in attendance. He answered all of our questions and concerns.
Dr Spiess has provided excellent care
Everyone in this office was so nice. It made breaking my hand less awful. I'm actually kind of sad now that I'm almost healed and won't be seeing them anymore.
Dr Speiss is the excellent example of a doctor any body who want working on them in regards to their health.
Excellent care from dr spiess
Dr. Spiess is an excellent physician. He took the time to LISTEN to me when it seems no other Doctor actually listened to what my main complaint was. I have seen many many doctors for 2 1/2 years and no one could figure out my nerve problem. Dr. Spiess examined me just one time and felt confident of my diagnosis and wanted to help me ASAP with a very complex surgery. I can't say enough how kind and compassionate he has been to myself and family. He was with me every minute of my surgery and stayed with me in the recovery room to ensure my safety. He explained everything to myself and family in a very professional, simplistic way so we could all understand. Dr. Spiess even took the time out of his busy schedule to call my father, who is also a physician, and further explain the surgery to him prior to my surgery. I really can't say enough kind things about Dr. Spiess. UPMC is VERY VERY LUCKY to have a surgeon of this caliber on their side!
The doctor and Sarah are great.
very professional and informative and great to have occupational therapist on site to aid on the doctors recommendations
as a health professional myself, I want to applaud Dr Speiss and his staff for service excellence well beyond the expected. I felt confident in my in office care as well as my disposition care. I would refer Dr Speiss over and over again.
Very positive experience!
Dr Spiess is one of the best doctors I have ever seen, very knowledgeable on the subject matter of my concerns. I have seen many doctors in the past years for the problem I am having and he was the only one that cared enough to dig into it. All the other doctors I have seen have been bad.
Doctor Spiess was friendly, courteous, competent and Professional
Dr. Spiess is exceptional as is his entire staff.
I could not be more pleased with Dr. Spiess, his PA Sarah Mordscheid, or their staff. They have been absolutely excellent in helping me with my injuries.
Everything was excellent - thanks for helping me and my family through this.
This visit was a very good experience! You should be honored to have this Dr.(Spiess) and his staff in your system!!!!!!!
All staff in this practice was fantastic , respectful and kind!
Dr Spiess is an excellent physician and has provided consistent, outstanding care for a number of medical issues.
Dr. Spiess and his staff are top notch.
Had a good "bedside manner" and was friendly and professional
Excellent. I could not be more pleased.
Have recommended Dr. Spiess and his team highly to friends and coworkers and will continue to do so.
excellent doctor and hand therapist was excellent too-- she clearly explain how to use, adjust and care for my splint
They were very patient, informative, and kind.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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