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UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BA, Marquette University Milwaukee, WI MA, East Carolina University - School of Medicine Greenville, NC PhD, University of Pittsburgh Pittsburgh, PA PhD, East Carolina University - School of Medicine Greenville, NC
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 35
experience couldn't have been better from entering the building to the time I left it was an exceptional experience. the doctor really helped me understand my issues and I felt confident that the treatment will work. great interaction let me express my concerns and explained things so I could relate to them.
dr. alicia and everyone at the concussion clinic are awesome.
Everyone involved was fantastic! From the front desk, to the nurse, to the doctor herself, the experience was a blessing and a break through! They gave me answers to questions I didnt even know that I had, and she gave me the gift of hope in the treatment plan. She went above and beyond to understand my issues and figure out how to help me. I have never had a provider work so hard and care so much about these issues. I wish I could give a higher rating than a 10, because she showed me that my normal can be what it used to be. She is a blessing and I will never go to anyone else for these injuries!
concussion clinic is wonderful.
She, as well as the fellow I worked with, were amazing. They were incredibly knowledgeable. Moreso, they listened to my story and were able to help me understand my symptoms in a way that finally made sense. They provided me with a great treatment plan, and really gave me a lot of hope. I couldn't have been happier with my experience.
fast, efficient service in and out quickly
The staff was friendly and explained everything. The Dr was amazing. spent time with me and answered any questions I had and reassured me.
what a wonderful person. spoke to me like a peer and really tried to understand my perspective in terms of where I am struggling so that my health plan could be the best it could be for me.
Great. She listens to our input and concerns. answers any questions we have.
Dr Sufrinko was exceptional, and I am grateful to have had this experience. Tori (sp?), the physical & vestibular therapist, was also wonderful; patient and clear in explaining things so I could understand.
excellent care always
Alicia is wonderful! She is very knowlegable, and a great listener. Very compassionate and professional.
this was my first visit for concussion therapy and the entire experience with Alicia was great. thank you!
Dr. Sufrinko and her team are consummate professionals. I can only give them the highest ratings.
The entire medical team was great. Very knowledgeable and spent 5+ hours with me during my visit. They make you feel comfortable and are extremely thorough. They spend a lot of time listening and really getting to know you. You can tell everyone really enjoys what they do and everyones attitude reflects this. Highly recommended.
excellent care all around
We brought our daughter to the concussion clinic.She was outstanding in explaining everything to us and listen to our questions and answered all of them. We came from Virginia Beach to have her treated here.
timely, knowledgeable care given
I was so impressed by the amount of time that Alicia Sufrinko spent with me. She truly listened, and I really felt that she cared. I have struggled to find a doctor that understands how I feel and does not dismiss it. Not only did she make me feel heard, but she spent plenty of time making sure I understood the treatment plan moving forward. I cannot say enough good things about Dr. Alicia Sufrinko! It was much better than I had thought because I had just about given up hope on my recovery because of my experience with other doctors.
The doctor was extremely good with my 5 year old. She was kind, patient and spoke to me in terms both myself and my child would understand.
Alicia was excellent with my son. she was very knowledgeable and she really listened to my son's concerns and gave knowledge information in a manner my teenage son understood. I would definitely recommend her to family/friends.
outstanding experience. Everyone was very nice, efficient and accommodating.
Respectful and made treatment easy to understand.
The doctor was very nice and did her best to make me feel as comfortable and informed as possible
takes medical concerns seriously and listens carefully to my needs
I felt like Dr. Sufrinko didn't listen to me as a parent and was more concerned about what my son's school thought than what I was telling her about him and his functioning so I was dissapointed in this. I don't think that she is a bad clinician and I'm sure is well qualified, but I think it would be beneficial to listen to the parent who is with the child nearly 24/7. I also know that a lot of emphasis is put on the test results and while as a clinician myself, I understand the importance of objective measures, I also understand the benefits of listening to the people to who we care for.
very nice doctor very understanding very friendly great doctor very educated
I thought that Dr. Sufrinko and her fellow Josephine were both absolutely outstanding. While I mostly spoke with Josephine whom was amazing and actually listened to how I have been feeling and answered all of my questions, Dr. Sufrinko and Josephine were both very kind and also listened to and provided me answers to all my concerns.
this was a final follow up for a severe concussion i had. Dr Sufrinko was awesome to work with. She listens, shes kind and i feel genuinely enjoys what she does and truly cares for her patients. She is thorough, concise and explains things in a way that us non-medical folks can understand. I would highly reccomend not only Dr. Sufrinko but the enitre UPMC sports medicine to anyone with a concussion. AGH has no idea how to work with and treat a closed head injury and they messed me up, UPMC got me healthy again
Everything was great
Alicia was awesome, she obviously took the time to look at my chart before she came in the room which is always nice. She was very knowledgeable about the subject and I felt confident in everything she told me. I would definitely recommend her to others.
I will keep the provider and tell others about UPMC,They showed compassion and concern for my family.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.