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Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BS, Allegheny College Meadville, PA MPAS, Chatham University Pittsburgh, PA PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 53
Amy was very kind and explained each detail completely so that my son could understand his treatment plan she even gave additional help for another medical concern
I felt that the office was very well run and very knowledgable.
Amy is informed, bright, personable and an asset to your practice.
Amy was by far the best Dermatologist we met there so far. She shared information and tips with my daughter making her feel really comfortable with her knowledge.
The wait time at this office always seems to be rather excessive.
She was truly great! calm, reassuring and had a very sweet bedside manner with my son. this allowed him to relax and not worry too much about the wart freezing process that was about to occur. she was one of the best providers we've seen in a long time. Nice job.
did not sit in waiting room long but sat in exam room waiting a very long time
Amy answered all of the questions that I had about my sons health and was very polite and patient.
Amy Lowe was great! She is very understanding and always a pleasure to deal with!
For me it is equally important for a provider to have a personality that is as polished and comforting as their clinical skills and competency. Amy is the whole package and is an absolute delight to work with.
Amy is always an excellent care provider. She is pleasant and personable. She treats my son with the utmost dignity and respect and has an excellent way of interacting with him that makes him feel very comfortable.
Amy Lowe treated my daughter very professionally. Amy is very kind and knowledgeable.
I had the wrong date when i git there they told me I drive far and ask if there was anything they can do without hesitation they accomadated me .
the physician was helpful and always very polite and listened to any issues I had
always get wonderful care! very happy with this provider!
very friendly and talked with my son to make him feel comfortable. very good experience at this location.
It's always a positive experience when going to UPMC Children's Dermatology
office was clean, office staff was pleasant and professionsl
The wait time to see the doctor once we were placed in the room exceeded 15 minutes.
everyone that I have dealt with has been helpful, kind, caring and professional.
She answered so fast to my questions that I can't possibky believe she even thought them through. it was like she was a robo-caller with automated answers. She got his prescription directions wrong telling us we'd done it wrong when in fact when I went home to read it and see if I was crazy she was wrong and I'd had it right. I'd asked if he could now have vitamin c like OJ since he was off the medication because we'd been told several times to avoid it, and she said he could've had it the whole time. he and I both remember we were told to steer clear of vitamin c. so the upshot is I don't trust her clinical knowledge at all. She's over confident about her knowledge and appears unable to think carefully and listen to the information from a parent. finally, and this really gets to me, she seemed vaguely dismissive or put off when I said what she was saying contradicted what I had and he had understood the whole time.
my only complaint was that the wait to see the provider was 40 minutes.
We love Dr. Amy - always pleasant, inquiring about my health, got me through Accutane, kept track of my blood work, etc. We have recommended her to several friends for their skin care.
the provider was very knowledgeable . She even got a second opinion and the second provider said the same thing as she did. we really liked that she got a second opinon
people here are always very nice
She was very kind and patient in answering all of our questions! She was extremely friendly an made us feel very well taken care of.
Amy is always professional and very knowledgeable during office visits. She makes my children feel comfortable and is able to get information from them.
Amy is very knowledgeable and friendly. my children feel comfortable with her. They seem willing to tell her their medical concerns .
she always get wonderful treatment there
always exceptional care with this provider!
this is by far one of the best, if not the best, physician we have ever seen. My daughter was very anxious and upset about the appointment the physician came in quickly, was very very sweet to her, remained calm, took her time and answered all our questions. she explained everything so we understood. as a parent with a child with anxiety it's so appreciated how well she handled us. I could not have asked for a better experience.
Ms/ Lowe had a wonderful demeanor with both of my teen daughters, was extremely attentive and an excellent communicator with them and me.
she was amazing!!!
I had a great experience inside the office, but got home and could not take the medication because we did not discuss how it would affect my birth control.
Excellent care and very professional staff!
I was seen 50 minutes after my appointment time.
extended wait time
overall good experience.
We didn't see a nurse, but the PA, Amy, was very helpful. She was able to relate very well to my 15 year old daughter.
very friendly and nice provider. Excellent service.
Amy was outstanding. She was kind and knowledgeable. She gave us samples to try before writing the prescription to see if it worked.
She was very kind and calming to my daughter during this visit. Some doctors are loud and rush you in and out and she took her time and listened
Waited in room to see provider for 30 minutes; was told that she'd be in shortly. Friendly, but didn't give adequate/up to par explanations for condition (first time visit for acne problems) and did not give adequate justification for prescription (stated that she "didn't know why I was breaking out," though diagnosis is the purpose of the visit; used personal anecdote as explanation for why retinoid cream was prescribed, no mention of potential pros/cons and side effects, though I expressed a desire to discuss these.) The dermatologist saw me for about one minute and left the room before asking if I had any questions or concerns for him. I had completed my preliminary research prior to going to the office, and neither provider was able to inform me of anything I didn't already walk in knowing; conversation was very basic though I wanted to hear the advice of specialists. Not too pleased with my visit.
Dr Lowe provided a very pleasant doctor visit. I feel like the treatment plan she provides has already helped tremendously.
Everything was more than satisfactory.
Great experience. Amy was awesome, spent a nice amount of time with us. Dr. Garris was only in and out very quickly, but seemed confident with the answers that Amy provided (as was I, I didn't see the necessity for Dr. Garris to come in).
Amy was great! My child was being very difficult that day!
Overall this was a positive experience. Some of the marks are just good due to the nature of our visit and never having seen this PA before. Nothing bad in reference to her. It was just for some wart removal. My only concern is that she didn't apply as much medication to the sites as previously and we're hoping the warts don't return again (as previously have).
great visit. was especially impressed with her knowledge of medical history seeing as we hadn't been there for awhile. she was also very caring and patient.
All the providers we have seen have been very helpful.
I couldn't have asked for a better PA than Amy for our visit! She answered all my questions and listened to my concerns. She also was very patient with my child and we did not feel rushed at all. Thank you Amy!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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