Children's Hospital is part of the UPMC family.
Be safe anytime, anywhere.
To find a pediatrician or pediatric specialist, please call 412-692-7337 or search our directory.
A resource for our network of referring physicians.
For more information about research, please call our main office at 412-692-6438.
Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Hahnemann/Drexel University College Philadelphia, PA
Wills Eye Hospital Philadelphia, PA
Massachusetts Eye & Ear Quincy, MA
UPMC PresbyterianMagee-Womens Hospital of UPMCChildren's Hospital of Pittsburgh of UPMCUPMC MercyInstitute on Aging
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 155
Dr. Eller is an amazing combination of great skill and great compassion
I have great confidence in this office and Dr. Eller.
my experience with Dr. Ellers office has always been very good!!!!!
Appointment was for 10:30 after drops were put in my eyes at 11:00 waited until almost 12:30 to get called back to see the doctor that is almost 2 hours after my scheduled appointment. Generally that is the waited time for this doctor but really.
Dr. Eller excellent. Dr. Noori very good. Janet great as,always. Check in tech Jennifer very professional
Dr. Dobbs and Dr. Eller were very attentive to my concern over my condition. I was seeking a 2nd opinion and they both verified that I have that condition.
an excellent eye doctor and the nurses and staff were wonderful excellent everyone excellent doctor and staff their excellent all of them excellent doctor and excellent staff excellent doctor and staff excellent excellent
Dr. Eller and his staff are very professional and show care for me as an individual. They never rush me through and I'm given excellent care.
Dr. Eller has always treated me well when I saw him for my vision problems. He has always been very polite and seems to ne genuinely concerned about me as a patient. I first went to Dr. Eller in 1987 for a detached retina surgery and belief he is the best.
care was excellent
My only complaint is the wait time for appointments. My appointment was for 11:50 a.m. and I was not seen by the Doctor until around 2:00 p.m. or later. This is always around the time frame.
Dr. Eller is the best! He has saved my vision on several occasions, with compassion and kindness. He is never arrogant or unkind. I am grateful that he is in my world.
Dr. Eller is an excellent, skilled and caring physician. I am very satisfied all of the care he has provided to me and my family members.
The wait time for this provider is unacceptable. Non one should have to wait (3 hours) to see their doctor. Especially when the appointment is scheduled a year in advance.
good professional care by dr. and staff
I was a new patient - this was my first visit. Wait time was far too long. My next appointment is scheduled early in the morning. Dr. Dos was very professional and I was very happy with her exam and with talking with her about my condition. I was likewise very happy with Dr. Eller, who provided practical information about living with my condition, in addition to the eye exam.
OTHER THAN A LONG TIME IN WAITING ROOMS, THE VISIT WAS VERY GOOD
I had to wait 3-!/2 hours over my scheduled appointment time to see the Doctor. When you have an appointment at(2.20 PM) and you don't get to see the Doctor until (4:45 PM) that is to long to wait especially if you have just had open heart surgery three weeks ago. The office needs to work on theirHis staff was scheduling or Dr. Eller needs to get more assistants. I was cold and exhausted when I left his office.
Dr. Eller is a wonderful doctor. He really cares about his patients and what is best for them. He knows me when he sees me. I am blessed to have him as my doctor.
Dr. Eller is the best eye doctor I've ever seen. Friendly and knowledgeable and actually could speak Pharsi, which helped tremendously! Staff was great too.
The Doctor is a good provider.
great experience every time with this office. never any complaints.
they listen to what I have to say which is very important.
First time visiting Dr Eller. He was very thorough and pleasant.
I am a fan of Dr. Eller's--he saved my vision with his skill and knowledge.
I appreciate that Dr. Eller takes as much time as each patient needs, and I'm always willing to wait for that.
My appointment was for 11:40 am. I arrived @ 11:00 am after waiting until 2;00pm not seeing the Doctor, I left !!
Dr Eller is a wonderful doctor.
I've always found Dr Eller and his team very helpful to me, answering all my questions so that I completely understand. They're kind and thoughtful. I always leave feeling better than when I got there.
Dr Eller is an excellent Doctor was pleased with my care. the office at eye n ear instutute needs improvement, you do a lot of sitting and waiting.
Dr.Eller is a very caring individual as is his staff.
Everything went very well, I have no complaints. Everyone was very professional, kind and courteous.
Wonderful patient care, great explanations, very comforting manner.
THE DOCTOR IS ALERT AND ALWAYS APPEARS TO CARE ABOUT ELEMENTS HAPPENING IN PATIENT'S EVERYDAY LIFE.
The only part of my annual eye exams with Dr.Eller that I don't enjoy is the time it takes to get to the Dr. my appointment was at 11:40. I was seen by several interns/residents/students. which is all good- this is a teaching hospital. But I did not see Dr. Eller until about 2:25, and was finished shortly after 3:00.
The care and understanding of all staff including clerical through the Dr. were excellent and appreciated for the manner in which they handled my health issues.
appointment was at 11:20 and saw doctor at 1:45.
This was much better than my last visit, especially because the wait was much shorter. I also found the doctor more respectful.
I visit with Dr Eller every 4 - 6 weeks for a shot in my eye. This condition has had improvement and he and his staff work quickly and efficiently. They are professional and I put my full trust and confidence in their judgments.
I appreciated the time Dr. Eller and the nursing staff took with me in my time at your office.
Even though I said I was not seen by Dr. Eller within 15 minutes - I was taken back and had my preliminary eye exam and eye drops put in with the 15 minutes of my appointment. I am also usually seen by many interns or fellows prior to Dr. Eller coming into the exam room.
I love the doctor and the staff but I will not return. I waited 3 hours to see the doctor. The same thing happened the previous times I went to see him. Something needs to change with the scheduling. I spoke to others in the waiting room and they have had the same experience. My time is too valuable.
I have only had good experience's with Dr. Eller. From the very first time I had seen him with my eye injury he explained everything to me so I would understand and I feel very comfortable with him. I hadn't seen him for a year and he actually remembered where I worked. This represents a caring doctor and I'm glad he is taking care of me
I have had 6 surgeries by this provider to the eye. Not your usual run of the mill. I have a rare disease and these surgeries have never ended in complications, infections or needed extra follow up. In fact I have had little to no discomfort. So satisfaction is 100 % in my view. Wouldn't trust this situation to any other provider but Dr. Eller. I have had this provider since 2005. Thank God for this man. The first retinologist gave me a few shots and set me free with a rare disease. I was scared to death and found Dr Eller on line.
The Eye Center, and Dr. Eller in particular, is as excellent as any medical provider I have ever worked with. Kudos to the entire team.
I HAVE ALWAYS HAD COMPLETE FAITH IN DR ELLER'S CARE & JUDGEMENT AS TO MY CONDITION. HE AND HIS STAFF CONSULT W/MY OTHER CARE PROVIDERS IN THE UPMC SYSTEM & HE KEEPS THEM INFORMED AS TO MY PROGRESS. I HAVE NEVER HAD A BAD EXPERIENCE AT AT THE EYE INSTITUTE AND HAVE RECOMMENDED THIS FACILITY TO FRIENDS AND FAMILY.
Dr Eller and Janet D'uva are an excellent team. I have been treated by them for 10 years and rate them to be the best.
Very good doctor and staff. All get a 10 rating!
Dr. Eller always is kind, courteous, very professional, and never rushes me.
I arrived early and was seen by the nurse right away, then another doctor. It did take longer to actually see Dr. Eller, but I feel satisfied with my visit.
Out of all the doctors I've ever had work on me which have been quite a few, Dr Eller is by far my favorite. He is such a down to earth and nice guy as well as a very talented Doctor. Would trust him to work on me, my family or friends any time.
Could not have been better. On time and friendly.
Everything was great! I am very grateful to have such a highly skilled professional surgeon and eye care provider.
Top of the line for eye care
I apppreciate Dr Eller's care, skill and concern very much. and his friendly manner.
I only have good things to report on this care provider
Everyone was kind and helpful.
Pleasant, kind, knowledgeble
Dr Heller is an excellent human being let alone a Doctor, and that is what is important because we are ALL humans first!!!! Thanks :-)
Dr. Eller explained my condition very thoroughly to me and made sure I understood. He made it easy for me to ask questions.
Dr. Eller and his staff, especially Janet, are so caring, knowledgeable, competent, friendly, etc. The concern they show and the treatment I receive is outstanding. Thank you Dr. Eller.
Dr. Andrew Eller is my"ROCK STAR" Retina Specialist. He is terrific.
The staff is consistent and well educated to my concerns.
All went smoothly and efficiently
Dr.Eller and his team are giving me excellent health care.
This is the model practice and staff. They should train other UOMC practices and personnel how they work and provide to patience care.
Dr. Eller saved the sight of my left eye.
always the best care
Very pleasant and professional atmosphere. Dr Eller is an excellent physician who is very compassionate
Always very friendly, doesn't appear to rush. but most important, extremely competent
Dr. Eller saved the vision in my eye through his obvious skill and knowledge while always being pleasant and personable. I am a fan.
Everyone from receptionist, nurse, technicians and doctors treated me with respect and courtesy. I felt like a person, not just a patient.
I have a lot of respect and trust in Dr. Eller.
Dr. Eller has my complete trust. He is brilliant. Monica, his assistant, is intelligent. skillful and as pleasant as you could possibly wish. They make what could be a stressful visit into a an enjoyable and informative time.
My provider gave me complete confidence that I would be well after the treatment. I felt good about the provider and would absolutely recommend him to any one.
Dr. checked thoroughly as I complaned about having floaters.
My recent experience with Dr. Eller Dr. T., and all the staff at the Eye Clinic was wonderful I was an "emergency" visit from the ER, with a detached retina and the care I received was excellent.
Is a great very committed Dr cares about you as a person
I received straight answers from the doctors.
He was excellent as usual.
kind, explained things clearly
Some of the questions did not apply. I was extremely satisfied with my visual checkup.
My care provider is excellent. I feel very fortunate that he was my surgeon and took care of both of retinal detachments. I trust his expertise in the care of my eyes and rely on him to prescribe the right care and treatment not only for me but for the potential retinal issues that may occur (due to genetics) with my children.
cannot praise Dr. Eller enough
The new norm for health care seems to be a 15 minute visit. When it is a specialist, as this provider is, you may not see this provider for months. When I have an appointment after 3-4 months, which is very adequate, I want to be able to have the time to relay the last 3 mo.s to my doctor. Go over tests that were ordered, over any changes my medications caused or changes in my medications. I always have a list when there are questions or concerns. 15 minutes for a specialist is inadequate. Maybe scheduling the working public on a different day than the elderly or complicated patients might be an option. My doctor has treated a rare disease I have, since 2005 and has maintained my sight, which is high on my priority list. I have waited at times, but that is something I am willing to deal with for a great outcome. I usually don't stick with a provider that comes in and out of the room like the "road runner". Thank You for my sight doctor Eller and UPMC. I got to see my son get married and my new granddaughter 10 yrs after the onset of this disease. Can't top that.
The doctor and staff were well informed and kept me in tne know about my problem
Dr. Eller is an excellent physician.
All employees treated me with kindness & respect. Everyone was very knowledgable & worked in an efficient manner. DR ELLER IS THE BEST!!!!! I would highly recommend this office.
I feel that the staff at this office is wonderful and met all my expectations
Dr. Eller is a very special person. He is kind and caring and takes time to make sure his patient is properly taken care of.
Excellent staff, called my transport co for me when appt. was ended. I was barely able to read due to my injection and dilation in eyes. Staff best I've met in any doc's office.
This was my initial visit with Dr. Eller. He and his staff were well informed of my medical history and my treatments and the reason for my transfer to him.
Dr. Eller and staff are the best.
Have had Dr Eller for 10 yrs! Have had the best care! After a retina tear ...owe him my eye sight! Thank you!
great visit and care
Dr. Eller is always very professional. He takes as much time as necessary to answer all your questions and makes you feel very comfortable about your visit.
All have been good.
Dr. Ellers office is one of the best, well run, professional offices I have ever visited. Dr. Eller is so kind and takes time with every patient and family member to be sure every issue is addressed. HE IS THE BEST!
visit was pleasant and informative
This was the first time that I seen this doctor and was very glad that i was assigned to his care. He was polite and well spoken and when I left the office everything that i was concerned about was very clear and my mind was at ease. This physician will definitely be recommended to my family and friends.
had what i thought was a very good exam
I went from the ER at upmc east, after hours, and he spent most of an hour with me. I am from altoona pa, one hundred miles away. Many thanks
You always have to wait to see Dr. Eller but you don't mind because he is a such a great Dr.
This was a routine semi-annual visit to my eye doctor for care for an eye problem. Dr. Eller is very knowledgeable and caring. I trust his expertise. The staff were equally caring.
I have never been treated without utmost care and compassion by both Dr. Eller and his staff.
Dr. Eller not only knows his stuff, but he cares. He goes above and beyond to get the care/knowledge/answers needed. He is the best!
Dr. Eller is excellent and I appreciate his care and professionalism
Dr. Eller has been my eye doctor for 11 years. He is the absolute best! He is friendly, caring, and spends the time I need with him. I would highly recommend him!
Dr Eller is a super doctor and very personable gentleman. Experience with him is always reassuring.
Dr. Andrew Eller is an outstanding physician who is extremely knowledgeable about Opthalmology and Retina diseases. I totally respect him and feel confident in his abilities.
It is always a very positive experience seeing Dr. Eller. I have total trust in his expertise.
He is the BEST eye doctor I have ever been to. He saved my vision. He is a pleasure to interact with.
See Dr. Eller Once a year Always An Excellent Experience. Have Been Seeing Him For 18 Years
I have no complaints. Dr. Eller is the best.
Dr. Eller superb.
Dr. Eller is very professional and is very easy to talk to.
VERY SATIFIED !!! The nurses , Dr.s and recp. provided excellent care. Recp. even got me O2 and I could save my battery. They really made a difference. Good Job To All
Dr Eller was recommended by a physician neighbor when I was first diagnosed with AMD in June,2005. I have been seeing him for over 10 years and have TOTAL confidence in him.
Staff was excellent.
Dr Eller is the best doctor I have ever seen and is an exceptional Dr and man
I feel very fortunate to have gone to Dr. Eller for my health problem. Dr. Eller, in my opinion, is extremely competent and proficient in his practice. I also feel that, as busy as he is, he still makes you feel at ease and confident that you are receiving the best care possible. I believe that I did received the best care possible.
SOME OF THE QUESTIONS ARE NOT APPLICABLE. E.G I HAD NO PAIN. SO I SKIPPED THOSE QUESTIONS. I DID NOT HAVE ANY BAD EXPERIENCE.
My pre-op and surgery was very well choreographed and on time. Every person that assisted in anyway was friendly, kind and compassionate.
Dr. Eller is always very familiar with my history and is very courteous in his demeanor. I feel very fortunate in having him as my retina specialist!
Always got an excellent care from Dr. Eller and staff, will continue to see him once a year for routine Diabetes eye examination.
I have always found the care from Dr. Eller and his office to be exceptional.
Dr. Eller has my complete confidence.
very impressed with kindness, good humor, and wit of Dr. Eller and Dr. Lohop (sorry, I can't quite remember the name of the younger doctor in the team), but they were both thorough and had a number of issues to cover and earlier in the visit all of the other people who administered tests and drops were very pleasant
I had a very good experience with this office
Dr. Eller is an outstanding physician who saved my vision with exemplary care, including surgery, many years ago. During this visit, he was, as usual, attentive, careful, and fully engaged. And as always his intelligence and competence was quite evident.
He is fully aware of my vision problem thus knows and acts accordingly. He has the new research knowledge so I trust him.
Detached Retina Recovery could take a year to heal. I have 70% of my eye sight and it's getting better everyday. My colors are very bright and clear.1 day at a time.Dr.Eller's team did a good job.(thank you).
very professional medical staff. DR ELLER is a great surgeon and agreat friend... and the surgeon DR HAPP. at upmc, and all related surgeons. that took very good care of me. and nurses....
love dr Eller and his staff
I am so glad I found Dr. Eller - I like him very much.
Always had good visits with Dr. Eller and staff
I would say my surgery was actually pleasant. Extremely satisfied with the care I received and the way my questions were answered
I have the utmost confidence in Dr. Eller and his associates. They always treat me with respect, answer any of my questions thoroughly. In my opinion, I don't think my vision would be at the level it is without the knowledge and care that Dr. Eller and his staff provide.
great service as aslways
Dr. Eller is the best.
Dr. Eller is exceptional in every sense of the word. He is both straight-forward and compassionate and, most importantly, patient and understanding. I can say with a huge degree of certainty that I whole-heartedly believe I would be blind, dependent on others, and largely unhappy with the quality of my life if I hadn't met Dr. Eller when I did. It is evident that he is a huge asset to not only the hospital and its patients, but also to the new doctors who are fortunate enough to learn from him.
Dr. Eller is excellent. I feel very fortunate that the triage person at the Oakland Eye Center scheduled an appointment with him for the day after I called. He was able to diagnose a retinal detachment that a different ophthalmologist was not able to detect over the course of five visits the previous two weeks. I am extremely grateful as this situation could have become much more serious. Dr. Eller performed surgery two days after my appointment, and I am happy to say that I am now on the mend. I will certainly recommend him wholeheartedly.
All very good!! Just moved to Pittsburgh from San Francisco.
Care was given with consideration, gentleness, and thoughtfulness.
never felt rushed. received very thorough attention from all involved
Dr. Eller is an outstanding doctor. He shows care for his patients smd explains all of their concerns.
They provided the exception that proves the rule as they were caring and made an effort to assure me and the other people there and reached out to me. This was the way the UPMC offices used to be and I am lucky as this office and staff and my CP probide that app[roach.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: