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Shows Respect to Patients
Explains in a Way You Understand
Cardiovascular DiseaseInterventional Cardiology
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Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 132
I am very pleased with Dr. Smith he is a very excellent caring doctor....
Very satisfied with the care I received.
We met with Dr. Conrad Smith. What a wonderful doctor. We actually cancelled the first appointment. Long story. But his office followed up with us a few days later to see if we had changed our minds because he thought he could help us. What doctor does that! Huge fans of Dr. Smith and his entire staff including Jennifer Thomas and Samantha! Rock stars.
Dr. Smith wasreally good. I appreciated how he treated me.
Dr. Smith is truly a wonderful man. So very compassionate and he does take the time to fully explain everything. He knows we all are tight for time and is concerned not to keep me too long in the office. I would love to spend hours talking with him about all my health issues, and would love to have him as my PCP. Unfortunately, but also fortunately, he is a great cardiologist!!
Dr Smith and his office are excellent
Because of PFO closure by Dr. Smith in August 2014 I have been seen on an annual basis by Dr. Smith and this office. Dr. Smith and his staff are without a doubt the professional caring staff I have had a privilege to know.
Dr. Smith spent enough time for questions and my concerns that I have no complaints and requests.
I am very happy with the group. I am not rushed, and they seem to care. they arranged for tests they wanted while I was there, saving me another trip , very convenient etc.
DR.SMITH AND HIS STAFF WERE VERY GOOD TO ME, DR. SMITH KNOWING LOST I MY WIFE 5 MONTHS AGO, HE WAS VERY CONSIDERATE AND SENSITIVE TO MY FEELINGS. ALL I CAN SAY IS HE AND HIS STAFF WERE ALL WONDERFUL.
it was a it brief for the first time meeting him
Dr. Smith has outstanding bedside manner. He feels incredibly trustworthy and thoughtful, and he conveys total competence. I felt comfortable in his care.
I receive the best care possible from Dr. Smith and his Associates.
My recent and past experiences with this office, have always been good ones.
Dr Smith is an excellent physician who shows complete care and compassion for your health
All of my experiences with hospital staff, Doctors Lagazzi and Smith were fantastic. I love Dr. Lagazzi, what a wonderful doctor.
Dr. Smith is the most caring physician that I have ever seen. He is a true asset to the UPMC system.
i love going to dr smith he is wonderful''''''
Anson is probably the best Specialist I've had the pleasure of dealing with, and I've had many around the country over the years (different specialties as well). Incredible to deal with...........
Dr. Smith is an exceptional Doctor. very highly recommend to everyone
Not only has Dr. Smith taken good care of my heart, he identified a serious infection that turned out to be Lyme Disease, several years ago.
Care was excellent.
every body was good to me ,
Dr Smith is an excellent doctor in all respects.
Dr. Smith is a rock star and his staff is excellent. They are not the typical staff you find at UPMC. I wish more practices had quality staff like HVI.
Everyone in the facility goes out of their way to assist you.
excellent,w handling of the appointment,,direct,concise,informative
The only thing I can complain about is, how long it took to complete everything. From the time I checked in till I left was over 3 hours. It took an hour in the waiting room and 2 hours in the Doc's office. Too l;ong for just a check-up
Doc Smith is the best. Caring, knowledgeable, reassuring. A rock star of cardiology.
Everyone was professional and courteous. I would highly recommend this provider
Care, concern, listening to my comments and probing to find exact details was excellent and done with compassion and respect. over all I felt I recieved the best care and experience possible. I would like to thank Dr. Smith and his staff for all they have been doing for my care.
As always, Dr. Smith and the staff were very professional and courteous. They listened to what I wanted to say and responded with appropriate feedback and concern for my well being. Although I wish that Dr. Smith's services were not required, I know that I am seeing the best doctor for my condition that is available.
Dr. Smith and his staff are always very thorough, professional and friendly.
Dr. Smith and his team, in his office @ during my admissions and treatment @UPMC, can only be described as "OUTSTANDING". He and his staff, including the technicians, nurses, PA's, and residents in the cath lab, exemplified the highest level of skill and compassion I have ever seen. DR Smith has also communicated regularly with my local physicians, and coordinated my care with them.
I was taken care of the best that I could expect .
Dr. Smith and his nurse, Jennifer Thomas, are exceptional. I think very highly of them, their knowledge and ability to help me.
I accidentally went to the wrong building, not familiar with the area. By the time we found correct building, I was late for appt. I apologized and everyone was very kind about it. Dr Smith is a very good doctor and his staff is very good as well.
Dr. Smith always listens no matter how minute it may seem.
Dr. Smith has my total confidence
Dr. Smith is a great doctor who is genuinely concerned with my health. He discussed many things and provided me with answers and advice for my well being. I see him on an as needed basis and after two years the same care was provided
Great physician, he is very thorough and a great listener.
doctor was good just had to wait little bit longer than I would have liked
My only complaint is the waiting to be seen past my appointment time.
Extremely kind and respectful.
Everyone seems to go out of their way to help in any way they can.
dr smith was very courteous and listened . he explained everything thoroughly.
Very responsive and supportive regarding my questions and health issues.
Always excellant and of the best quality
Dr. Smith and his team provide excellent care for me. I am extremely fortunate I found Dr. Smith and his team, ( they are the best in the west !!! )
Dr Smith is the best heart Doctor I have ever seen in the last ten years. He helped me when no one else could. great doctor, great nurses. he has done wonders for me. Thank you Dr Smith
Every one we encountered were very pleasant and helpful getting us to the apontment.
Dr. Smith is one of the best doctors I have ever had and his staff is the finest. They made me feel very comfortable about my situation. Thank you very much! Wish he could be my PCP!!
wouldn't go anywhere else
Dr Smith is an excellent provider.
Dr. Smith provided excellent care for my mother for many years prior to her passing in 2007. When I needed a cardiologist, I asked my PCP to try to refer me to Dr. Smith. He remembered my mother and spoke kindly to me of her. And he accepted me as a patient, even though I imagine he has a full patient load. I can't say enough nice things about him. Professional. Competent. Caring. Respectful.
Dr. Smith is OUTSTANDING--he is highly skilled, knowlegable and still has a tremendous bedside manner. He is one of the BEST!
we love Dr. Anson Smith and his staff. always prompt, professional and friendly. Dr Smith is amazing he is the best Heart Dr. I have ever had.
The doctor was helpful, pleasant, and knowledgeable.
Dr. Smith is a fantastic doctor and I'm thankful to have him treating me.
As always this was a good experience. .
Couldn't be happier with Dr Smith and his staff
Dr. Smith is very professional and very amiable. I was comfortable and relaxed in the care of the doctor and his nurses. He has the ability to put a patient at ease while still attending to his concerns and explanations. I left feeling good about the care I received.
Dr. Anson Smith has always taken time to listen to health problems & Dr. Smith has always tried to send me to the most appropriate doctor that can try to solve my problems.
This visit is always amazing and I look forward to the visit.
all good , no bad , Dr.Smith and his team are always teaching me more i can do to help myself ,
very understanding and very caring
He went out of his way for me and made a plan for my problem and together I feel I have a chance at life. I feel so happy that I met him and came to your hospital. I thank all of you so much. God Bless!
Dr. Smith is wonderful. He has a very caring and reassuring bedside manner. I know he is busy but he never seems rushed or hurried during our appointments.
Just excellent experience. Very pleased
My care was exceptional as usual.
I have always had a good experience during my appointments with Dr. Smith. Dr. Smith and his staff is the definition of professionalism.
Dr. Smith and his staff are the absolute best!
Dr. A, Smith is a great doctor, I only wish in was located in Altoona, PA so that I would not have to travel to see him.
There was no bad experiences every one was effrcient in what they were doing I knew I was in good hands & had nothing to worry about.
Dr. Smith is best doctor I have ever worked with.
The whole office - Doctor, nureses, and all that took care of me - upmost respect and admiration.
Dr. Smith is a fantastic doctor. He's very through, compassionate and sincere. He seems to really care about his patients and makes you feel very comfortable with him.
This was my finest visit to a hospital and physician in my life. Everyone at the facility went out of their way to make me comfortable. The nursing staff went above and beyond. I would recommend this facility to anyone who needs it.
I've had very good Cardiologists in NYC, Houston etc. and Anson Smith if overall the best I've been associated with. High quality, knowledgeable and excellent interpersonal skills.
All experiences have been exceptionally good.
I would not want any other team than Dr. Smith's team to address the current health issues I am facing.
competent, courteous and empathetic
excellent doctor and staff.
Everyone was very Professional and courteous. Well run office.
I absolutely love Dr. Conrad Smith. He's one of the best doctors I have. He is always so pleasant, sympathetic, spends as much time with me as I need, and answers all of my questions. He knowledge is more than outstanding.
Dr. Smith and his staff are always professional and show genuine concern. They exceed expectations for care and competency. They are the best in my opinion.
All staff were very efficient and pleasant
They made you feel good by how well the listened and addressed my needs.
I'm very pleased and satisfied with my doctor and his staff.
Very professional! Handled my medical circumstance promptly.
Dr. Smith and his staff are outstanding.
Great visit! Very satisfied!
Dr. Smith is wonderful. Always takes the time to listen and never rushes me. He makes me feel comfortable in asking him anything. He staff members are great also.
He is the best!!!
I've had good experiences when dealing with doctors and staff at UPMC.
I have complete confidence in Dr. Smith as a cardiologist and would highly recommend him to others.
Thorough, professional, caring
Pleased with the overall competency of visit
Dr. Smith and his staff are the best.
dr. smith is a very, very excellent doctor ho talks to you like family or friend!
I drive a hundred miles to see dr Smith
During all the visits as well as during the stent procedure every thing has been excellent. Dr. Smith is a very competent, caring, extremely well mannered and confident individual that puts you at ease and make you feel better.
I feel very confident having Dr Smith as my cardiologist !
Dr. Smith is wonderful. I could say more in support of him as a doctor providing service to a patient.
Dr. Conrad Smith is by far the best and most understanding doctor I have ever seen.
I'm very satisfied with Dr. Smith and Resident, Dr. Jones and all the staff.
As is apparent by my answers, I have the utmost respect and admiration for Dr. Smith.
Both the PA and the physician were both courteous yet very firm about my need to lose weight. They treated me with appropriate respect and I felt very clear about what they were telling me.
I have complete confidence in Dr. SMITH. I would recommend him to my family.
This doctor is excellent.
I certainly feel comfortable under the care of Dr. Anson Smith and his team of providers. Both in the office, and the hospital, his team has been excellent. They are very thorough, have great bedside manner, and spend plenty of time discussing treatments, concerns, and outcomes. I have been a healthy adult my entire life, until an unexpected event in January. Dr. Smith and staff have done wonders for my health, and restored confidence that things were manageable, and kept me positive. I would certainly recommend this group of providers.
dr smith is #1
Dr. Smith is very easy to talk to. Always listens to my concerns, always makes me feel well taken care of.
Have been seen by Dr. Smith since 1997 and will continue as such!
Probably the best communication willing and caring doctors and assistants I have ever had. I really like how they respect my (patient) needs, concerns, and lack of knowledge about my condition. They are thorough and patient with me. I am comfortable to ask them any questions. That hasn't always been the case with other doctors.
Excellent , showed concern and very very helpful
I really like Dr. Smith; he's very personable and professional!
Dr. Smith is one of a kind. He is caring and compassionate as well as being an excellent physician.
Experiences had always been good with this care provider.
Dr. Smith and his staff are the best!
Dr. Smith takes the time to listen, he is caring. I never feel rushed or that my concerns are not heard and taken into consideration with the method of treatment he recommends.
Quite satisfied with Dr. Smith and his STAFF!
Everybody was very curteious and very helpful.
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Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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