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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
University of Pittsburgh School of Medicine Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 74
service was great didnt wait long they were nice and respectful great with my son
We love CCP and all of the providers. We call and go to both offices. Everyone is always friendly and helpful.
We love Dr. Papas! She takes her time with each patient and treats my kids with respect. I can't say enough good things about her!!
Beth took time to get to know my daughter and make her feel comfortable; this was extremely helpful since she isn't her primary doctor. This made the visit quick and simple.
I loved how nurturing she was. She even was relatability for breastfeeding which I loved. We discussed food allergies and I love the recommendations.
I loved how nurturing the provider was. She took time to look at an old injury and also help with teaching me signs of puberty
always offers great advice pertaining to my child's health and behavior.
always a pleasure to come to this office
excellent as always
She was awesome. She spoke more to my daughter and asked her questions rather than having me answer. This allowed my daughter to feel more comfortable at her check-up. She is easily traumatized and We both felt at ease at the appointment. Doctor's offices are scary for a 7 year old and Dr. Papas was awesome with my daughter.
my daughter and I both felt very comfortable with Dr. Papas. Would definitely see her again.
while I hate press ganey surveys because I think they can really inhibit patient care, I am filling this out because Dr. Papas provided EXCELLENT care with my daughter and listened to my concerns. I have been made to feel like a bad parent after well visits and it really makes me not want to bring them in, but this time was different. my daughter has some issues with school and now with weight and we were able to talk about things with my daughter there that didn't make her feel insecure or bad about what is going on and I didn't leave there feeling like I am a complete failure as a mother (like I have before). next time I need to schedule a well visit, I'm going to make sure I schedule with Dr. Papas, she related well with my daughter and made her feel comfortable and was able to talk to her on a level that she could understand and she was very kind as well. (sorry for any spelling errors, I'm on my phone)
Daughter felt very comfortable discussing and asking questions.
Dr Papas is excellent. Good with kids and parents, informative and considerate.
very nice and quick appointment
Dr. Papas and the office staff at CCP is absolutely amazing! I'm never upset any time I have to wait because I know the level of care will always be phenomenal.
we have loved all of the providers we have seen here.
dr.papas was absolutely amazing with my child. she took the time to figure out what was going on with my daughter.
I think Dr. Papas is wonderful. She speaks directly to the children and treats them kindly and with respect. She never seems rushed and is willing to answer any question asked. We love Dr. Papas! :)
wonderful in explaining and working with my son and me to figure out what is going on in his body
We have been going to CCP since my daughter was born and have always had good experiences there. The staff and doctors are always friendly and very helpful.
I have never seen this Dr. and liked her VERY much!!!
The wait time is a little long but Dr papas is worth the wait. She makes sure to sit and answer any questions I have about my baby
patient and thorough
The only reason we waited longer was because we used the walk in clinic and they were very busy on a Saturday morning so not the offices fault for the wait time, for as many people as were there, they were moving very efficiently.
We always have a wonderful experience with Dr. Papas and have referred new friends in the area to her as well.
We love Dr. Papas. She speaks to the children with respect and asks them as many questions as possible. Dr. Papas treats my children with kindness and patience.
doctor was extremely helpful answering all my questions
she is very nice and helpful
wer loved Dr Papas. she really took the time to spend with my daughter and asked lots of questions and also answered all of ours. I can tell that she genuinely cares for her patients.
Dr. Pappas is a fantastic pediatrician in every aspect there is. She is kind, listens and advises well, and makes sure we are all on the same page with our daughter's health care. We are lucky and blessed to have her for our daughter's pediatrician.
Our daughter relayed how kind Dr. Papas was towards her. Thank you!
Dr Papas is an amazing pediatrician. we started seeing her consistently after my son was born and I don't have a single comomaint. she is genuine, thorough, caring, and takes time to explain and answer our questions. we are going through a little health uncertaintly with our daughter now and she has even called us on a Sunday because she received some test results she knew we were anxiously waiting for and wanted to get us the results as soon as possible! I'm so grateful my children are under her care!!
Dr. Papas is always very patient and really takes the time to check out my child and answer as many questions I have at anytime. I trust in her knowledge and believe she really cares about her patients and very competent in what she does.
She was very nice and my daughter, who is extremely shy, was very comfortable with her. She remembered my daughter's dairy allergy throughout her whole appointment, which has never been the case with any doctor we've seen (other than the actual allergist)
Dr Papas was so informative and attentive. She took time to sit and discuss many concerns with me and she was wonderful with my daughter. My girls and I have always loved Dr Kepple and now Dr Papas is right there with him. Thank you.
all were very helpful and polite
We love Dr Papas! She is our regular pediatrician, she's so kind and takes as much time with us as we need. Answers all questions and explains everything very well.
she was fantastic, I actually may switch from his chosen provider to her.
Great office and staff! I'm very grateful to take my children to such a great office with people who truly care!
Dr. Papas took her time with my child, making sure all my concerns were addressed and that I understood what she was saying. She seems extremely knowledgeable.
Dr. Papas an amazing pediatrician! She thoroughly answered every single question/concern that I had. She gave our newborn a solid examine and gave me such a peace of mind. She also set me up with one of their lactation consultant which was extremely helpful!
always a pleasure to see Dr. Pappas. She listens very well and relates with me to certain things.
We really love this office. Sometimes they get a bit backed up and we have to wait longer than we are accustomed to, but overall, the staff is great and the care they give is wonderful. We generally try to see the same provider with every visit, but on the rare occassion we can't see Dr. Papas, the other staff have been just as good.
Always have had great success with Dr. Papas, as well as all the other doctors within the practice. Truely happy with our children's care.
The wait, although technically more than 15min from the appointment time, was still very short, and fluoride info was discussed during this time, and the capillary Hb and Pb were obtained, so the entire visit was very efficient. The receptionists, nurses, and our physician have always been friendly and courteous. We have yet to have a bad experience here.
I LOVE Dr. Papas and will miss having her as my baby's pediatrician when we move out of state
Dr. Papas is always very patient and thorough during our visits. She always listens to my questions and provides information and suggestions to help with any medical issues or concerns.
Gives a lot of good feedback. Easy to talk to.
great doctor! very pleased with her care and compassion for my child
She was friendly and efficient but didn't make us feel rushed either.
Everyone was wonderful with my child from the nurses to the receptionists and the doctor. They all listened to my questions and talked over everything they were doing.
I am incredibly grateful for the patience Dr. Papas and Nurse Denise showed with my kids during this visit!! My 5yo is very soft spoken but Denise was calm and cool during her hearing and vision test, my 2yo son (just along for the ride on this day) is very loud and obnoxious but Denise and Dr. Papas stepped over his toys that had been strewn all over the room, cleaned up his spilled water and acted like his craziness was no big deal. Their main focus was checking over my 2 girls to assure me they were healthy and nothing got in their way in doing their job!!
Appreciated the staff getting my daughter seen the same day I called. Everyone was very friendly and helpful, as always!
she was fantastic!!
Extremely appreciative of how attentive provider was in her examination as well as all questions and concerns raised during the visit..
Our experiences were fine during this visit.
We love this office and all of the staff! Dr. Papas always listens and responds so well to my children!
Dr Pappas is an excellent Dr. she takes the time to talk to you about any concerns, next steps you have with your child. This being my first kid she walked me through how to stop nursing. she takes the time to listen to you and doesn't try and rush you out of the office. we love having Dr Pappas as our doctor and will continue to schedule with her.
Dr. Papas was very kind and thorough and truly listened to what we had to say. This was our first time seeing her and it was a great experience!
She was super friendly
I felt she was very thorough and knowledgeable on my child with many medical and special needs. I would highly recommend this Doctor. Thank you
We love Dr. Papas! we have been seeing her for a year and she is so good with my daughter! She listens to all my concerns and gives me lots of advice! She is the best!
This is only our second time seeing Dr. Papas and we both really loved our experience with her
Dr Papas is very caring and friendly during our visits with her. she gives us answers to all of our questions and concerns
this was our first experience with this doctor and she was absolutely fantastic. My son likes her as well as we do. we hope to have her again in the future.
all good long wait
this was our first visit with this doctor. we were very impressed.
Appointment scheduled the same day and had multiple times available. Receptionists, nurses, and doctors are always friendly and I especially like the fact that they ask my 7 year old questions first, then I just clarify. My daughter loves everyone at the office. She used to scream and cry when we parked in the lot but now she loves going to the doctor, even when she is sick. Everyone has always gone above and beyond to help me and I trust any advice they give.
we love working with Dr Papas! this is our first child and she was so caring and informative she really put is at ease.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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