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MD, State University of New York Upstate Medical University Syracuse, NY
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 152
dr Reilly is excellent! he always takes his time to build rapport with the kids, is easy to talk to and is never condescending with his advice. he is relatable and overall a very caring doctor in which you can see he loves what he does.
my kids love dr Reilly. dr reilly caught a serious health problem in my son last year which was corrected with surgery.
my kids love dr Reilly
dr Reilly is the best!
Dr Riley always remembers Matt's prior health illness even though 3 years ago and references this. he is very thorough and relates well to my children.
Dr Riley always takes time and speaks to the kids in a manner they enjoy.
i loved him listen to everything i had to say made me and her both feel comfortsble
We have only had 2 appointments but have been overly thrilled with the staff and doctors. Dr. Reilly was exceptional and extremely helpful for us as new parents.
Dr. Reilly made the visit fun for my child and examined him in a way to not cause any anxiety! Dr. Reilly listened well to my concerns and addressed them fully. This was our first visit for well child care and I couldn't be happier that we switched practices and found Dr. Reilly!
All of my kids love Dr. Reilly and actually get excited to see him for their visits! He is the best!
would recommend the practice. doctors and staff are great!!!!
Dr. Reilly is understanding of my child and her needs. He is fully awareof her sensitive nature and fear of the doctor and he is always patient, calm, & kind with her visits. He fully answers all questions I have and is overall an outstanding pediatrician! We continue to be so pleased with the office and Dr. Reilly!
Dr. Reilly is wonderful! He listened to my daughter and to me and gave information that helped her understand what was going on as well (she is 8). He also put her at ease in spite of her extreme modesty about her body and her concerns about her health. He had her laughing and excited. We are very grateful. He also followed up quickly enough that we could get her started on medication quickly after he received her x-ray results.
I always appreciate Dr. Reilly's kindness and attention during visits - he is efficient but always takes time to listen and treat my child with personalized care. His relaxed approach is very reassuring for a first time parent!
We love Dr. Reilly! He is very companionate and understanding and always takes more then enough time talking both about my daughter from a medical perspective and to my daughter getting to know her. He is the only doctor at the practice we will see.
AMAZING, EXCELLENT, PHENOMENAL
Dr. Ryleigh is great! Very good with kids.
my child says Dr. Rielly is the best doctor in the whole world!!! I agree!!!
First, I think CCP at Waterdam is an excellent practice and all of the providers and support staff do a wonderful job. Yesterday was the first time that I ever left the office feeling like a horrible parent and judged by my provider. Dr. Reilly is an excellent doctor, personable, knowledgeable, relates well to children and parents. At my visit, he called my parenting into question in front of my son because I mistakenly presented the dosage increase of his ADHD medicine to my son as choice. In turn, my son did not agree with Dr. Reilly and chose to take an extend dose of the medicine as opposed to two smaller doses Dr. Reilly recommended. When Dr. Reilly initially presented the change in dosage, it wasn't clear that he only wanted my son to take two smaller doses otherwise I would've never presented it in that manner. I really thought that it was a choice to take one increased dose or two smaller doses of the medicine and thus gave my son that choice. Dr. Reilly wanted to my son to take his medicine in two doses instead of one with the second dose being distributed at lunchtime at school. When it became clear to me that's what he meant, I tried explain that ot my son who didn't want to take it at lunch at school. I told Dr. Reilly that my son would probably not take the second dose at lunch when made a snarky comment about my parenting and not giving my son consequences. My son has recently been bullied at school during lunchtime which was something that I didn't feel comfortable sharing with Dr. Reilly. Honestly, he made me feel like the worst parent in the world. I know that this is a big miscommunication and I don't believe that Dr. Reilly intended for his comments to come across that way but I thought this was worth sharing.
Our experience with Community Care has been excellent, with all of the physicians.
He is a great doctor. He takes the time to listen to your concerns and address them. He is excellent with my children; always positive and friendly.
This was our first time seeing Dr. Reilly and he was fantastic! He saw both my twins even though I initially only scheduled for my one son but saw the other start to get sick on the way to the office. He was extremely caring towards my sons, quick to explain what was going on with them and just an overall very friendly person. Great Doctor.
my kids love Dr.Riley, he is a wonderful doctor!!!
we love Dr. Riley.
Dr. Reilly is AWESOME! My boys love him and so do we, he is truly the best doctor!
always glad when we get to see Dr. Reilly...my daughter loves him but got so shy when she saw him this time! Good appt overall!
Dr Reilly is an exceptional physician. he will become our PCP from this point forward
New Baby - my wife and I are excited to work with Dr. Reily and Dr. Yost. We really like both doctors at this practice and do not plan on picking one or the other as the primary as they are both great!
He's an amazing doctor! He seen not 1 but all 4 of my children at the same time! the kids love him and feel so comfortable around him. he's a doctor, and a friend all in one! Super doctor!!!!!
Dr. Reilly was awesome. He interacted and talked to my child so my child understood. He spent time to make my child comfortable and not scared. My son is usually very anxious at doctor appts and Dr Reilly made all that fear go away. plus, very knowledgeable. Really took the time to listen and explain things. Perfect experience for us.
love this provider and office
great experience as always
he is the always amazing when talking with my son. He makes him feel safe during the visits and can always make him laugh to ease any uncertainty. We love Dr. Reilly!!
Dr. Riley is amazing. He relates well to kids/families and knows my own children like they were family. I trust him completely and request him by name. He has gone above and beyond to care for my family and for that I am forever grateful!
Always a positive experience at CCP. The most recent visit was a walk-in for illness. It was very busy and the staff obviously had more acute patients than my son; They still took there time with us and we did not have to wait for an extended period of time. My son got the care that he needed and Dr. Reilly was excellent. They way he interacted with my 3-year was phenomenal. Made the fact that he was ill a little bit easier.
We love Dr. Reilly. He has always provided excellent care and is our boys' favorite doctor to see in the practice.
We love Dr. Reilly.
Dr Reilly is the best!
always very helpful and makes my child very comfortable
I've always had great experiences with with CCP at Waterdam - all the staff are very friendly and kind. Dr. Reilly is efficient but also takes time to listen and explain. I appreciate his relaxed approach - it helps take some of the stress out of first time parenting.
Dr. Reilly possesses all the qualities of an exemplary pediatrician. What sets him apart from most is his ability to connect to his patients, to educate and inform with compassion and even humor where appropriate and be knowledgeable yet calming when parents need reassurance. Our community is fortunate to have him!
He was very personable and helpful.
we cannot say enough good things about the Waterdam office and all of the doctors in the office. Dr Brandon is one of our favorites and my boys are so comfortable going to the Dr to see him. we are so lucky to live close by and see such exceptional doctors and nurses.
Dr Reilly is the best!! always very thorough and we all were delighted he let our 3 year old "assist" in checking out her newborn brother! he's always been very helpful in answering our questions and we appreciate it very much.
We hadn't had the privilege of meeting Dr. Riley before, but we found him to have an incredible attitude and patient rapport.
Dr. Reilly is about as good as it gets. We are thankful every time he has availability. He us excellent with our children.
Dr. Reilly does a wonderful job interacting with my son in a friendly and caring way. he always listens attentively to my questions and makes us feel comfortable.
when my son passed out in the back of the office, everyone was quite concerned and acted accordingly with quickness. i never questioned them or their actions. i was very pleased with the care we received.
I recommend these doctors to everyone. There is no bad doc here. I will go nowhere else because I feel my 3 kids get the best care from these doctors.I feel blessed to have such great docs.
Dr Riley always makes my children feel better about being at the Dr. office - even when they are sick.
Dr. Reilly was awesome. The way he interacts with the kids is great. My daughter was happy at the end of the visit.
We love Dr.Riley he is hands down the best doctor he takes his time listening to everything you have to say he either agrees or give you his advice..my daughter just loves him.
Dr. Reilly is absolutely the best doctor to my three boys. I was in recently with a hernia for one of my children. He was kind and compassionate, did an absplutely thorough exam, answered my questions, and reassured me everything would be ok
Dr. Reilly is the best!! He's so personable and my kids love him! He took so much time interacting w/ my son and his hurt thumb. I think Wyatt's thumb felt better after Dr. Reilly showed concern for it, as I haven't heard about it hurting since. Thanks for all you do. You are appreciated!
Dr. Reilly is always absolutely wonderful with our children! He tries his best to make them feel comfortable and always takes the time to hear out any concerns that we may have.
We recently switched to Dr. Reilly. I can not say enough great things about him and the practice. Everyone is so nice, helpful, and willing to listen to my concerns. Dr. Reilly goes above and beyond the make the visits as pleasant as possible for the child.
We love the walk in hours at our local office and the doctors, nurses and office staff that work there. When our child is sick, we can call and usually get in the same day, or we can take her up for a check up in the morning for something that has come up or worsened overnight.
Dr. Reilly was excellent!
Dr Reilly is amazing with my daughter. He knew she was nervous and made jokes until she laughed and felt more at ease
Dr. Reilly is the best!
Best Dr ever for a young man to see.
We love Dr. Reilly!
Best doctor that has ever seen my children. He quickly became their absolute favorite.
My boys all like seeing Dr. Reilly. He has a great rapport with them.
Dr Reilly is amazing. I appreciate his patience with my kids and his ability to have them interact in their appts. they actually like going to the doctor.
Very prompt and friendly. He has a nice sense of humor and really engages well with patients.
Everyone with whom I've interacted at this office is great - the receptionists and nurses are very friendly and kind, and Dr. Reilly is very easy to talk to. I appreciate that he takes time to listen to my questions and speak with me as a partner. He is thorough but relaxed. Everyone at the office treats my son with care and respect.
We love Dr. Reilly!!
overall very good.
Dr. Reilly is one of the best. He understands kids and their need for a friendly, patient doctor.
Dr. Reilly is by far the best pediatrician you have on staff there. His interpersonal skills and ability to provide information that anyone can understand is superb.
We love Dr. Reilly. He is so kind and listens to all our questions and concerns about our daughter. He really cares for his patients and we feel more comfortable after talking to him.
we really liked this physician....excellent care!
This was our first visit to the pediatrician, as our child is a newborn. We are very pleased with the care that our child received and will definitely be sticking with this office!
I can't say enough positive things about Dr. Reilly and the office staff/nurses. He is always friendly, funny and puts my kids at ease. He speaks to his patients and parents in way that they can understand. My kids love Dr. Reilly!
we typically see Dr Frac or Dr Silverstein and love them both. Dr Reilly was new to us and was very helpful and engaging with myself and my son. Very pleased with this practice...highly recommend.
love dr Reilly!! he's the best!!!
he was wonderful. we were new to the practice so we discussed all the concerns and outcomes and solutions to problems we were having due to the move with medication prescribing etc
I appreciate the seriousness Dr Reilly took about my concerns with my child. He spoke easily with my child to look at the whole picture of the problem. Also, Dr Reilly did great despite the fact that my other three children were in the room and was polite and talkative with them in between caring for their sibling.
Dr Reilly sees both of my boys and is always willing to answer my questions and talk about health issues or concerns. He's great and wonderful with my kids. We always recommend him to friends that ask who we see.
We are new to the practice. We love the environment and the staff. We especially love Dr. Reilly - he's awesome.
Dr Reilly is so wonderful with children. He is a huge asset to your facility.
doctor Riley is awesome one of kind
Dr. Reilly is my daughter's preferred physician. She is comfortable with him.
excellent carekids love this physician!
dr. is so friendly and very wonderful with children
My son is a teen and is very comfortable with Dr Reilly. He does a great job asking sensitive questions!
love dr Reilly! he really is the best and provides excellent care!
only complaint is the appointment was 930 but didn't see dr until 1005
very pleased with the office staff, nurses, & Dr Reilly.
Dr Reilly is one of the best doctors my kids have ever dealt with. He is very knowledgeable, professional and in the same time very nice & down to earth.
Both the nurse & Dr. Reilly provided excellent care.
this was our first visit. Dr. Reilly was fantastic. we will schedule visits with him going forward!
I ask for Dr Reily for well child visits! He is excellent with my kids!
We love our doctor, he seems to really "care" about our concerns and listens closely to all our concerns.
Dr. Reilly is amazing! Best pediatrician we have ever had. Really puts my children at ease with his humor and answers all of my questions. Never seems rushed but instead takes time to listen and care.
This was our first meeting with Dr. Riley. At first I think my daughter was apprehensive but he put her at ease as soon as he walked in and was great! He is definitely good at what he does! Great visit!
Always a good experience no matter which doctor we see.
Dr. Reilly was great! While we have had good experiences with all the doctors at CCP South Hills he is definitely one of our favorites. I know that he sees dozens of children each day, but he does seem to give individual attention whenever we bring one of our daughters in and helps put them and us at ease.
We love Dr. Reilly. He is great with my newborn and my preschooler.
We love Dr. Riley. He works so well with my son and we really appreciate the time he spent with him regarding our issue
This was a walk in visit on a Saturday and even though we had to wait an hour. The staff was very kind, friendly and explained why we had to wait. I love Children's Community Pediatric's the doctors & nurses are awesome.I would recommend them to family and friends.
awesome. he's the best!
Dr. Reilly is awesome! always courteous and friendly and takes time to answer our questions. we appreciate it!
Most attentive provider in 12 years to listen and provide suggestions for natural remedies versus chemical management of ADHD and difficulties with insomnia.
Dr. Reilly is an excellent physician. He has a terrific rapport with the parents and children. His knowledge and ability to convey it to his patients and their parents is unmatched.
This is a great office you have an excellent team assembled here. Keep up to gentle loving environment. Unfortunately our little person is a regular. No matter how sick he is or the chronic issues he is seen for he is happy to come to the office.
We love Dr. Reilly. He is by far the best pediatrician we have ever had!!
Dr Reilly is an amazing doctor!!!! We absolutely love him! Both of my sons adore him and as a mom I have the upmost respect for him! He treats my children so well and always listens to whatever we have to say! We are so thankful to have a pediatrician that we trust completely!!!
dr Reilly is excellent- very happy with his care for both of my sons.
Dr Reilly is great! we saw him during the walk in clinic hours on Saturday and took his time with us.
Dr. Reilly is so kind and positive. My daughter loves to visit him. She always gets so shy while he is there but then talks about him afterwards for days. I'm glad that we can visit with a dr that clearly knows what he is talking about but is also very relate-able to my child.
Always treated as if we are the only patient there. Topnotch care provided by the staff. Scheduling appointments is also easy. Very kid friendly atmosphere.We are very comfortable having Childrens Community Pediatrics as our caregiver.
Dr. Reilly was terrific. He listened to us, and answered all of our questions, and now my daughter is feeling much better. He gave her a good examination. On top of being professional and kind, he was funny and made us laugh, which also made my daughter feel better.
Dr. Reily is a fantastic pediatrician-he's the best!!!
Dr. Reilly is so awesome with our daughter. We went for the walk-in hours, and though the office was packed with patients, he never seemed rushed to move on. He listened to my concerns, and even when her lungs sounded clear, he kept listening until he heard what we were hearing. If he hadn't taken his time, we would have been sent home, and I can assure you that she would have had croup before the end of the day. He rocks!!!
we love Dr. Reilly and staff. They always take great care of my children!
My son absolutely loves Dr Reilly - he is funny and relates well to my child. All the while, providing me with the info I need to help get him well when he is ill, etc.
This is the first time my son saw Dr. Reilly- He was great ! Very upbeat and talked to my son in a way that he could understand and made him laugh. I would highly recommend him and would have no problem letting my son see him again if he ever got sick again.
dr. rilley is a great doctor. very frendly twards me and my son.
I have been bringing my children here since they were born and will continue to do so for years to come. Everyone there is friendly, caring and professional.
We love Dr. Riley. He is great with the kids!
Very impressed with Dr. Riley. his personality is perfect for dealing with pediatric patients and parents. looking forward to seeing this doctor in the future
Dr Reilly is wondeful. My daughter isn't usually comfortable around other adults, and she would speak to him and he certainly made her laugh. He genuinely seemed concerned for her.
We have seen Dr. Reilly during walk in hours a few times. He is always so great with my daughter!
Dr Reilly went above my expectations and called the children's endocrinology dept to get an earlier apt for my son. he was able to get a Dec apt when the earliest I could get was the end of March. I am deeply greatful for his efforts.
Love Dr. Reilly. Makes my daughter feel very comfortable and at ease while at the office. Has been wonderful with her stillarch issues and helping in resolving them.
Dr. Reilly is a great provider, always explaining things in a way that is easy to understand and being very thorough in his checks on the boys.
The provider took time, listened and was able to offer great advice! We are happy to have met him. He is a great physician
Provider is great at answering child's questions in a way the child understands, provider is great at addressing concerns thoroughly, provider is great at making child feel comfortable, provider is great at diagnostics and is very knowledgeable
always a good experience.
This was our first visit to the office. Positive experience overall!
CCP at Waterdam is an incredible practice filled with excellent medical professionals. Dr. Brandon Reilly is an outstanding provider who should be a role model to his peers due to his professionalism and ability to communicate with patients and parents. He is rockstar!!!!
We love Dr. Reilly. He's always great to see!
Dr. Reilly was very welcoming to myself and my son. My son was a new patient transferring from another state and Dr. Reilly was very AWESOME all around fun, caring and educational as well. Thanks Dr. Reilly and I will refer more patients to him.
Dr Reilly is probably the best pediatrician that I have entrusted my children's care too. He always makes my children feel comfortable and talks to THEM as well as me. He is not condescending. my children love him!
Our doctor and nurses are excellent! Our doctor is very concerned about our questions, and we feel he really cares about our concerns and our daughter's health. Excellent staff!
We are new to the practice, and both my children have only met with Dr. Brandon Reilly once so far. Being with a former pediatric practice for 12 years, we were highly referred to CCP. Dr. Reilly was wonderful with both my children. Both commented each time how funny and comfortable he made them feel. We never got this feeling at the former practice.
this is the best dr ever
GREAT DOCTOR. INFORMATIVE. GOOD BEDSIDE MANNER.
would highly recommend!
Dr. Reiley was excellent with my son and very willing to hear out my concerns and give recommendations. I was very pleased with my visit and would highly recommend this office and doctor to others. in fact, I plan to request him for all of my children in the future!!
We love Dr. Reilly. We have already recommended him to our family and friends. He is wonderful.
We really like Dr. Reilly
Dr. Reilly is excellent - we love love love him!!!!!
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