Children's Hospital is part of the UPMC family.
Be safe anytime, anywhere.
To find a pediatrician or pediatric specialist, please call 412-692-7337 or search our directory.
A resource for our network of referring physicians.
For more information about research, please call our main office at 412-692-6438.
Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
University of Pittsburgh Medical School Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC PresbyterianUPMC McKeesportUPMC St. MargaretUPMC Monroeville Surgical CenterUPMC PassavantChildren's Hospital of Pittsburgh of UPMCUPMC MercyUPMC East
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 58
cleaned up my left ear and corrected an inacurate tube placement with very little pain
Dr Hathaway listened attentively to my concerns and immediately took action to address them. I have very rarely been this impressed with a Doctor. She is most certainly an asset to UPMC.
wait time was more than 30 minutes despite of the fact that posted sign indicated that the doctor was on time
everything was excellent
most positive experience possible. quick, courteous and fully engaged. couldn't ask for more!
This is the first visit to Dr. Hathaway. I was extremely impressed with all the professionals who card for me...from the receptionist to the technologist giving me the hearing test.
very friendly, professional, and efficient with knowledge to help me beyond my expectations
All personnel during my visit were friendly and made my visit relaxing. Dr Hathaway was extremely informative and provided other solutions about my problem. Very good visit.
I am very pleased; just wish my condition was able to be identified in office. But her professional opinion and advice was to refer me to a colleague. So I am very pleased with her honesty and professionalism.
This was my first visit to Dr Hathaway, for vertigo symptoms. It was a very pleasant experience. She seemed very competent and concerned. She prescribed a self treatment method. The results are TBD.
my only comment was that I specifically chose this Dr because I wanted to see a female dr. and funny, she had a male nurse, he was fine, it was just sort of unexpected.
Dr Hathaway and staff were very courteous and helpful during my appt. They answered my questions and eased my mind.
Dr. Hathaway is really nice and competent.
Dr. Hathaway is an excellent doctor. She listened to my explanation of symptoms, asked meaningful questions and was pleasant as well as professional. The audiologist, Claire, was wonderful in explaining the testing process and also in explaining the results.
Doctor and audiologist were knowledgeable, empathetic.
Dr Hathaway extremely professional and competent.
Provider secured pertinent information in my records for previous treatment five years ago for same issue. extremely competent, compassionate Provider.
I felt like I was in good hands while Dr. Hathawat was putting the tube in my ear. She told me what she was doing every step of the procedure and what it would feel like. She also checked in with every step of the me, to make sure I was okay. I would recommend her to anyone having otolaryngological problems.
The Audiology team was exceptional and very thorough.
This was my first appointment with Dr. Hathaway for clogged ears. I will not go to any other Doctor for this problem. Very professional Doctor and Staff. It was a very enjoyable visit. See you in a year.
this was my first visit and was immediately comfortable with and confident in the entire staff.
My hearing impairment complicated communication. Dr Hathaway made a concious effort to be patient.
Dr. Hathaway was wonderful!!
when I arrived the receptionist have my paperwork ready to review, when I was complete with that The medical assistant was ready to take me back to begin the examination after that was complete the doctor was in the room within two minutes. she listen to me as I described my symptoms and then begin the examination. Everyone I met was very helpful, concerned, And knowledgeable. I was treated very well and overall was very satisfied with the visit.
This was my first visit with Dr. Hathaway. She was professional and at the same time sensitive to my needs.
Doctor gets an A+ rating.
She takes her time listens and doesnt try to rush you out like most UPMC doctors. It was nice to be able to sit there and talk and ask questions and get good feedback. overall shes a great doctor
it was wonderful that an audiologist was right there in the office and was able to test my hearing as part of the appt
I just want to acknowledge the assistant to Dr. Hathaway, this young lady was extremely nice and thoughtful. I was about to have a short procedure that I was a bit scared of and she came over by my side and eased my concerns. She was so sweet to try to distract me by asking about my son who I previously was speaking about. She showed genuine concern. Dr. Hathaway ended an issue I had been having for 3 long horrible weeks and I am grateful.
Dr. Hathaway was very helpful.
Really enjoyed the visit. Learned more than what I knew going in. Thank you!
Very pleasant office and doctor.
Excellent customer satisfaction.. friendly, professional and knowledgable.
They were pleasant and professional.
Dr. Hathaway is very thorough and explains options and does listen attentively to concerns.
Excellent first visit. Would recommend this provider to family or friends.
SO FAR VERY SATISFIED
Dr. Hathaway listened to my symptoms and comments. While my problem is minor, she did not treat it lightly. She gave me several options to pursue in treating my condition.
excellent experience. Dr Hathaway and her team are always thorough, knowledgable and patient with my exam, my questions and with discussion regarding my overall physical and mental health. They truly seem to care about helping me heal and staying ahead of any future potential issues.
Dr. Hathaway is a very good Doctor
I have recommened Dr. Hathaway to my niece because I am so pleased with the care she has given me.
My visit was certainly one of the better, if not the best, in recent memory.
Dr Hathaway and the entire staff were very professional and I was at ease speaking to all of them.
Everything was great
I seldom fill out these surveys but I felt Dr Hathaway and her staff were excellent in all areas.
very impressed with her concern on my condition
Dr Hathaway is a great provider !
This was my first visit. We didn't talk extensively. She cleaned my ears out and checked my nose and throat. I would definitely return.
My complete experience was so good. I cannot remember a more positive office visit ever. I was in and out. Got plenty of attention. Nothing but good to report.
Very pleased by how I was handled from making my initial appointment with the office through the end of my office visit.
THIS WAS MY FIRST TIME AND IT WAS A GOOD EXPERIENCE
very nice Doctor and staff. Would definately recomment to friends and family.
pleasant experiencia in all aspects
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
With myCHP, you can request appointments, review test results, and more.
For questions about a hospital bill call:
To pay your bill online, please visit UPMC's online bill payment system.
Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: