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Foot and Ankle SurgeryGeneral Orthopaedics
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC St. MargaretChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 159
excellent explanations. great bedside manner
Compassionate and understanding of my concerns
Doctor sat down in front of me eye to eye level. Listened to my questions and and answered in a manner which I understood. MD patient and appeared genuinely concerned
I came in for a second opinion with great concerns about a major surgery to replace an ankle. I left with a scheduled date with Dr Hasselman for that surgery. He inspires confidence. Very optimistic of the outcome.
the care was very good.
dr Hassleman was excellent went out of his way to explain the diagnosis and treatment to myself and my son. extremely helpful
Top ratings across the board!
Dr. Hasselman and the staff is the best that I have ever encountered! The amount of concern and care was amazing! Thank you!
prompt and courteous
Dr. Carl Hasselman is an asset to UPMC - the very best foot/ankle orthopedic in the city
Dr. Hasselman and staff were very helpful, professional and informative.
all very good
very comfortable with my appointment
Dr. Hasselman and staff demonstrated very good "bedside" manner. I was very impressed with his knowledge and ability to communicate it in a layman's understanding. The visit was profitable and even enjoyable.
very good experience...felt very comfortable with Dr Hasselman
Dr. Hasselman's expertise speaks for it self. He is the only one that I trust with any health care needs related to my feet. I have confidently referred many people to him, and they too are all pleased with his knowledge and professionalism. Thank you for UPMC for providing Pittsburgh with such an excellent, caring, and highly skilled Doctor like Carl Hasselman!!!
Great experience, would recommend to others.
very thorough in explaining my injury condition
Very pleased and impressed with the Doctor and the entire supporting staff. I felt confident I was in good hands.
I cannot rate Dr Hasselman and his staff (especially Donna) high enough. you were able to get me in quickly and explained everything very clearly in a caring manner. this was by far my best medical experience and of late I have had many. thank you so much to Dr Hasselman for being able to take care of my issue, my prayers have been answered for sure.
Dr. Hasselman was excellent and made me feel like he was taking my issues seriously, and understood my need to get to the bottom of my surgery complications.
the doctor and nurse were great.
waited 90 minutes to see the Dr.
waited 2 hours and 15 minutes . This was my first visit so I'm hoping the next visit will be more timely . Not sure what the diagnosis is, will probably be determined after the MRI
Best doctor ever. This is why I go to UPMC.
Spent time and listened
It was the best experience. Dr. Hassleman is is professional and a dedicated Dr.
DR. HASSELMAN IS AN EXCELLENT DOCTOR, HE IS VERY INTERESTED IN HELPING WITH YOUR PAIN. HE ALWAYS SPENDS TIME AND MAKES SURE I'M ON THE RIGHT TRACT BEFORE LEAVING. HE EXPLAINS EVERYTING AND IS VERY COMPASINATE. CAN'T SAY ENOUGH ABOUT HIM. I HAVE RECOMMEND HIM TO MANY FRIENDS AND RELATIVES WHO ALSO FEEL THE SAME WAY ABOUT IT.
your staff was able to fit me in due to the amount of pain I was experiencing. Dr. Hassellman is an amazing doctor. I have had many issues with my right foot and he was able to correctly diagnose and treat all of them. I have seen other doctors regarding these issues and they did not have the knowledge or take the time to come up with a solution for my issues, other than a walking boot. Other doctors felt I had a stress fracture when Dr. hassellman found it not to be the case at all. In February I had Morton's Neuroma and he just treated me yesterday for a stretched ligament. Dr. Hassellman is gifted, knowledgeable doctor who I trust completely with my medical needs.
Dr Hassellman and his staff are superb. I want to take this opportunity to thank them for their help and understanding.
Dr . Hasselman is the very best, his staff never disappoints me....The hospital staff on the 4th floor was excellent too...This is why I drive 3 plus hours to get my care. I am glad I am a patient of UPMC
Dr. Hasselman is the BEST physician I have EVER seen. He takes the time to spend with you to ensure all questions and concerns are addressed. Each time I see him, I feel as if I am the ONLY person that matters even though he always has a full schedule. He and his staff work miracles with scheduling if you need to be seen immediately.
Excellent, thorough prompt response to an acute concern
Saw Dr. Hasselman as a second opinion and was sorry that we didn't see him earlier in the process of my injury. Can't wait to get everything fixed and on the road to healing.
Dr. Hasselman is an excellent provider! He is extremely intelligent, knowledgeable about his specialization, and is a skillful surgeon. In addition, he is also a kind and caring individual who really cares about your health care needs and concerns. UPMC should be very proud to have such a physician on their staff!!
Dr. Hasselman is a wonderful surgeon and person. I trust him completely with my care. He's a good man.
He left exam room without saying he was finished with me, and didn't come back.
Although my appointment was at 10:45 and I was told to arrive 15 minutes early (which I did) I was informed that the doctor was running 15 minutes late yet it took one hour and 20 minutes before I met with him. That is inexcusable.
Very pleased with Dr Carl Hasselman!
Dr. Hasselman is one of your very best doctors, very caring,listens to your problem and takes care of it.He is very well known ,when I say who my doctor is everyones his name, very respected in his field.
Dr H has become a trusted friend. I'm very happy with his care.
Excellent surgeon who takes time to explain and thoroughly address questions.Really cares about patient
Dr. Hasselman is absolutely the best foot and ankle that I have been to. He is so knowledgeable and answers questions with so confidently. I have been a patient for 12 years and will never see anybody but Dr. Hasselman.
I am disturbed by the amount of x-rays they wanted to take each visit. I declined another x-ray at the most recent visit. Totally unnecessary. When the doctor came in after an hour and a half wait, he determined (without x-ray) that my left foot was in trouble caused by the inability of the dissolvable stitches to dissolve! I am now awaiting another procedure at Harmarville. I cannot do it until late July so I will continue to not be able to wear nice shoes to several special occasions I have. There is also a lump on #4 toe that will also be addressed at that time. The pain is constant.
Dr. Hasselman knows me by sight and he sees when something is wrong, even if it's not related to the reason I'm seeing him.
first time seeing Dr. Hasselman for a consult on my right foot (crooked toes) - highly recommended by other patients. Going to schedule a surgery for November. He was very busy and I didn't mind waiting for him. I understand he had a hospital emergency so his appointments were behind some.
Dr. Hasselman is my favorite doctor. He is a good listener and preformed a life changing surgery for me. My quality of life is much best.
Great service, however it took 3hours
When I was released to go back to work, nobody communicated with me and told me I was being released. My understanding was, I was not going back to work until I saw Dr. Hasselman. I was released to go back, nobody from the office informed me and I never saw the doctor to discuss my concerns of returning to work fulltime.
I Love UPMC I have never had a bad experience, I always receive great care. I wouldn't go any where else
Dr. Hassleman has been outstanding in his long term of my ankle since the mid 2006. Most recently he spotted a problem that I thought was my foot, but he suspected was a back problem. He sent me to Dr. Lember and I am waiting for the next steps. He always spends the necessary time to explain in detail what he recommends and to discuss my concerns. He is a terrific doctor in my opinion and I recommend him often.
I was told Dr. Hasselman was the doctor to see for my foot issue. This was my first visit to your office. I was seeking another opinion, looking for any possibility of other options. Just listening and reviewing my foot issues and surgeries and an examine, I have options that have not been provided by my current doctor. Thank you for listening and explaining...and the time you gave to me. I will be returning!
I never feel rushed when talking with Dr. Hasselman. He always makes sure things are described clearly and quickly without rushing things.
Dr Hasselman - great, the best, direct, correct analysis and very engaged in every aspect of the process
I could not have been more pleased with the level of care and concern Dr. Hasselman provided to me. He is such a down to earth Doc and very easy to communicate with. My husband and I were very impressed with Dr. Hasselman.
Concerned, careful, and made explanations clear and simple. Being sure to make me understand the part I have in promoting healing.
I had a foot injection and Dr Hasselman did a very good job. quick and efficient.
Dr. Hasselman was recommended to me by Dr. Charles J. Burke III since I have been experiencing significant foot/toe problems. Even though I could have had surgery sooner, I am scheduled for surgery on June 17, 2016 so that I can attend a special family gathering. I am so happy and encouraged by Dr. Hasselman's surgical plan and the prospect of correcting my many foot and tie problems. He was very thorough in examining my foot, understanding my situation, and explaining his diagnosis and what needs to be done surgically.
Dr. Hasselman's practice was most impress and I would absolutely recommend it to others!
Dr. Hasselman is pure excellence in medical care! I cannot express enough gratitude for his expertise and integrity. He is above and beyond The Best in orthopedic care.
This was my first experience...and it was a good one.
I waited over a half hour for the Doctor to arrive in the room, otherwise, everything else was great. The Doctor and nurses were knowledgeable. Overall I am satisfied witht his visit.
Diagnosed problem quickly and recommended treatment. This was my first visit and very impressed with Dr.Hasselman and his staff. I would highly recommend Dr. Hasselman to family and friends.
Excellent surgeon with tons of experience. Has a perfectionists' personality when approaching his work.
After the initial visit, I was to try some accessories and was told he'd come back in. He did not return, and further questions were shuttled back and forth using his assistant.
very good to all concerned
I have always had a great experience when dealing with the staff and physicians at Three Rivers Ortho.
Overall good experience with provider and team.
Dr. Hasselman treated me with great respect as did the rest of the staff, however I am not happy with the outcome of my surgery.
Very pleased with Dr. And staff. Everyone is extremely professional and knowledgeable.
I was very pleased with the staff at UPMC 200 Delafield Rd. Everyone was professional and courteous. Also, UPMC is very lucky to have Dr. Hasselman on their team.
Dr. Hasselman is the best doctor ever! He literally saved me from having an unnecessary surgery. He's a very intelligent, caring doctor, and I would see him again and again. He's wonderful!
Dr. Hasselman and his staff were excellent and first rate care providers.
I found the doctor and the staff to be professional and personal. They were all kind and courteous! I love UPMC providers!
Great experience. Dr. Hasselman was very professional and explained the treatment options that were easy to understand.
I was happy to wait to see Dr. Hasselman. I previously saw two other foot doctors who did very little for me. In fact, I was told I did not need surgery and Dr. Hasselman told me I needed surgery and he was also understanding in regards to the pain I am having. I also scheduled surgery at this appt. He answered all of the questions I asked and showed great compassion for what I am feeling.
Dr. Hasselmann explained everything to me very clearly and had great eye contact but once he explained, he pretty much got up and left and so i did not have time to collect my thoughts and ask my questions. I did send a f/u email about pain mgt and other modalities the day of my visit (48 hours ago) and am hoping someone will get back to me about that.
Everything was perfect, as always.
He was efficient and curtious...felt I was in VERY capable hands
I had a very good experience. I appreciated the doctor and staff very much.
This was my first appointment with Dr Hasselman and I found him to be very helpful. He listened to what I had to say and was understanding of my concerns.
Dr. Hasselman is a wonderful physician. I really can't say enough good things about him. He is so intelligent & wonderful working with his hands. He did my first bunionectomy for me, & it so perfect. He actually was recommended to me form another orthopedic surgeon, who said he had never seen anyone work as well with his hands as Dr. Hasselman, and it is so true. At this time, he is going to do surgery on my other foot, & I have complete confidence in him. I can't tell you how lucky, I think you are so very fortunate to have a person such as Dr. Hasselman on your team, & a gift to the patients as well.
this is a great dr. and facility.
I am never given enough time in taking to the do to.He leaves the room without telling me and has no intention of returning to the room.
Dr Hasselman was very thorough and explained things well. he was very knowledgable. All the staff did a great job. I felt a bit rushed with the dr. and wasn't able to ask all the questions I had.
Dr. Hasselman has provided excellent service for me, a true asset to UPMC. He's been providing care for my husband for several years, and without exception has given the best care possible. Always available for questions, emergencies, and advice.
Everything was excellent
Dr. Hasselman saw us immediately after talking with him and discussing my husband's method of treatment for his achilles heel accident. We are so thankful for his expertise. We have a follow-up appointment scheduled. Thank you so much, Dr. Hasselman!!!
the time of appointment was mixed up but my experience was with everyone was great
I highly recommend Dr. Hasselman as he has also helped my daughter and my husband. He is very caring and explained things in an easily understood manner. I wish there were more providers this skilled and dedicated.
All experiences were extremely satisfactory
Always veryu thorough exam, makes you feel confident in his decisions and skills.
Dr Carl Hasselman is a wonderful orthopedic doctor. takes his time with you and makes sure you know what is going to do. Very caring and kind to his patients.
I have been a patient with Dr Hassellman since 1989. I trust his opinion highly. he is awesome person & Excelent Surgeon.
Dr. Hasselman was very engaging and inspired trust.
a little confusing at times....not in a technical "too complicated" way, just could have been a little clearer. but still very good overall (everything else was good)!
my entire experience with this office was absolutely amazing. I had an extremely urgent request for documentation regarding a surgery I had 7 years ago and instead of being brushed aside, I was helped immediately. the accommodation I received was unbeatable and I am very, very grateful for everyone in the office who helped. everyone was friendly and helpful and the whole experience was great. I would refer this office to absolutely everyone who needed treatment. thank you for such a wonderful experience!!
Excellent and would recommend in a heartbeat!
Down to earth conversation. I understood what he was trying to do and I agreed.
Dr. came highly recommended and I am confident my treatment will be successful. very friendly curious staff.
I had a very good experience with my provided and would highly recommend him to anyone I come in contact with. His confidence, concern for me, and calmness put my mind at ease to have the surgery that I was so afraid of for years. I believe Dr. Hasselman is an excellent doctor.
Dr. Hasselman was not only knowledgeable and respectful, but a genuinely good man. I was impressed that he relied on non-surgical and non-drug treatments. His assistant was excellent as well.
This was my first visit and I was very impressed and satisfied with Dr. Hasselman and his staff. I will return to him for further treatment if necessary
it was a good experience. The doctor was able to identify my issues by looking at my X-Rays. He listened carefully to my symptoms and verified his diagnosis.
I loved Dr. Hasselman. So happy he solved my Achilles issues.
Dr. Hasselman provided a good look at the joint problem I have, offering options going into the future. He did that in a friendly manner and seems concerned with my ideas as well.
Overall very satisfied with treatment and care received during my initial visit. I will not hesitate to return to this practice or recommend to others
He listened to my concerns and answered all of my questions
great doctor! very pleased with him!
I waited a long time to get into this provider so had confidence he would be knowledgeable and helpful. He was.
He was excellent, one of the best physicians I have ever met. Very informative, interested, and patient.
Excellent suggestions to solve problem.
My employer mailed my FMLA paperwork to the wrong address leaving me only 4 days to meet the deadline. Dr. Hasselman's office staff got the paperwork in a day before the deadline. I was so grateful!
I would highly recommend Dr. Hasselman to anyone.
I have total confidence in Carl Hasselman
The care I received was Excellent
I had this Dr. as a second opinion, I am so glad I did he was very thorough and told me things that the first Dr. did not. He came very highly recommended by my primary care Dr. I am just very happy with him and will recommend him to anyone I know that needs a specialist.
Provider did an outstanding job of explaining my options in detail and understandable terminology. Very satisfied with my visit.
I was extremely happy with my initial visit. Everyone was so friendly, upbeat and willing to answer all my questions.
Dr. Hasselman is very competent in both his surgical skills and people skills.
Dr Carl Hasselman is very knowledgeable, very professional and has excellent interpersonal skills. Carl Hasselman intentionally takes the time to explore, understand and know his patient's personal needs and concerns before he does an individualized plan of care for them. In my experience as a medical provider for over 20 years, Carl Hasselman's respect of his patients and his over all skill and knowledge of his expertise makes Carl Hasselman an invaluable resource.
I have the utmost confidence in Dr. Hasselman's ability to treat me. I have already recommended him to my husband and some of my friends. I had an issue where I had to have my treatment taken care of quickly, he listened to me and had me scheduled as soon as possible. When you have an experienced, caring doctor, one you can trust, there is no need to look further.
Dr. Hasselman is an excellent doctor.
My care was excellent and above and beyond any expectations
Dr. Hasselman is a rare physician who spends whatever time is needed to resolve medical issues. He does it with good cheer and with great clarity. I wish all the docs I see were as excellent.
This is probably the most competent medical intervention I have experienced in my life. Dr. Hasselman was outstanding in every way.
Dr. Hasselman and his staff are the best. I would recommend them highly.
Dr. Hasselman is fantastic .
Absolutely love this doctor. A little bit of a wait but he takes the time to go over every concern you have. Definitely recommend him.
Dr. Hasselman always spends time with you and explains everything so you can understand it. The staff is always friendly. Dr. Hasselman always takes time with you and explains every
Dr. Carl Hasselman is an excellent Orthopedic Dr. and he has helped me before and is helping me again. So glad I found a good Dr.
I really like Dr. Hasselman.
He makes me feel that he wants me to have been healed yesterday.
dr hasselman is fantastic and I feel lucky to have been able to get care from him as well as his colleagues in the past
I have had continuing orthopedic problems for the last 8 months and I have received excellent care fron Dr. Hasselman.
As I have always said " He is the best ". Will miss seeing him since I'm now done.
I am very pleased with Dr. Hasselman.
Everyone I encountered during my visit, from reception, x-ray tech, assistant, and the Delatorre representative were extremely professional, courteous, and knowledgeable. And above all, I feel the care provided by Dr Hasselman was top-notch! This was probably my best overall medical experience in my life!
Doctor ALWAYS gives the best of care and truly cares about me and my health. He also referred me to a fellow surgeon to have a consult on my problem with my hip. I have an appointment with that surgeon on Dec. 15. I made that appointment before I left the office that day. Doc Carl is a super person as well as surgeon.
Excellent doctor. Took time with me and was very thorough in explaining what was going on with my issue. Was worth the wait to see him.
Dr H explained things thoroughly and came up with a new solution to my problem. The two prior dr's i had seen had no ideas as to how to help me.
Dr. Hasselman is my hero. He's been taking care of my foot/ankle since 2005. I've recommended him to many of my friends and family.
he is an excellent and highly skilled doctor.
Dr Hasselman is one of the best doctors I've ever seen. He is compassionate, caring and an excellent surgeon. I'm very happy with my doctor.
Before coming to UPMC, I searched for almost six years to find a doctor that could correct a failed surgery performed on me six years ago. After doing some research and meeting Dr. Hasselman, I knew he was the answer to my situation! He is a true believer in what he does and is confident in what he can do for his patients. I am recovering right now and so far so good! What I like about Dr. Hasselman is that he explains things thoroughly and takes the time to listen. I never felt rushed. He is a wonderful surgeon, but equally important comes through as a compassionate, caring human being! So glad I traveled from Massachusetts to have this procedure done by him.
Excellent care by Dr. Hasselman and his staff.
More physicians should be like Dr. Hasselman. I can't think of enough good things to say about him.
dr hasselman is amazing!
Dr. Hassleman was extremely knowledgable about the foot & ankle. It was my first visit and I return in a week to find out the fix to my problems. The only negative comment I have is that it took three months to get an appointment with him. I would highly recommend him!
dr hasselman is the best I have ever been too. very apologetic for the wait time, very understanding, extremely nice and thorough. explained everything so I would understand all aspects of the consultation. will be recommending to everyone who needs an orthopedic doctor
professional & highly skilled
Hasselman is head and shoulders above any person I have met in the medical field!
Dr. Hasselman is simply the best. His work exceeds expectations and he shows great care and concern for his patients
dr Hasselman is outstanding as an orthopedic surgeon & really cared about me, my health & my family .. his care & compassion matches withhos excellent medical training as a surgeon! his staff made me feel so much better & were committed to getting me the best care possible. Dr Hasselman & his staff should be the gold standard by which all physician office are held to... also Dr Hasselman reassured me & my concerns of my foot that he would be with me through the entire process & I can't thank him enough for how well he made me feel in the midst of my foot pain & the fears of surgery! the bottom line is dr Hasselman is awesome!!!
Dr. Hasselman was extremely attentive during my visit. He listened closely to my input, explained my condition, gave me options for my treatment plan, and answered all of my questions fully. I appreciated that he spoke to me, he looked at me, and was not typing notes on a computer while reading about me in printed records. I had his undivided attention for my whole visit. I feel very confident going into my upcoming surgery. He is very assuring and clear in his medical plan. I can't say enough how he has turned my nervous feeling to a calmness and clarity.
very nice and thorough the wait was a little longer than expected but I know they tend to get behind. over-all it all was good
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