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Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 69
Dr. Falcon is an excellent and attentive clinician. She took time to make sure all my questions were answered.
Dr Falcon is wonderful, especially with how small my baby is. She is so gentle and understanding.
Dr Falcon is a great healthcare provider. She has seen my daughter twice since UPMC took over White Oak office and I have been very pleased with the care and follow up she provided. The assistant, sorry I don't remember her name, was also very friendly and helpful. Very happy with care.
We arrived early to the appointment expecting to wait a while but were taken back very quickly. Always a pleased with the services in this office.
my daughter has been seeing dr.falcon since her birth. i am greatful for her because i trust her and she always treats us with respect. i have recommended her to several people.
PROFESSIONALISM VERY PLEASED
Dr. Falcon makes my child feel calm and comfortable with everything going on.
we did not have an appointment, we walked in during morning walk-in hours. it was busy but the staff and providers were very thorough.
All visits till date were very good, provider and nurses all are very good and caring.
my experience with this provider is very good
Dr. Falcon is so sincere and friendly. My daughter feels free to talk and tell her anything. WONDERFUL!!!!
Dr. Falcon was very pleasant and took time to answer all of my questions concerning our newborn. She is amazing!
had a good experience
I have been bringing my twin boys since they were a week old.. love all the doctors!
Dr. Carla Falcon and the staff at Monroeville pediatrics are wonderful! They address my questions and concerns, are wonderful with my children and they are professional. I travel 45 minutes to see these doctors because of how much we respect them. My husband and I would recommend Dr. Falcon and this group very highly!
we love Dr. falcon she has been seeing my daughter since she was born!!
Love. love, love Dr. Falcon!!! I have been taking my son to her since he was a newborn. I trust her opinion. I feel so confident in her level of interest, care, and concern.
CCP has been great at helping alleviate my fears of becoming a new mom!
De. Falcon is very personable and easy to talk to!
Excellent Peditrician. Very caring. We have always experienced a perfect and quick diagnosis. Highly recommended Peditrician in Monroeville, PA
Dr Falocn is amazing she knew something wasn't quite right with the ankle problem our daughter was having and told us that we should take her to the emergency room at children's hospital and her feeling was right our daughter ended up with a bone infection. I appreciate all that she does for both of my daughters when they are sick or just in for a check up.
Dr. Falcon is a great doctor. She has been my daughter's doctor for many years. She is very knowledgeable, thorough, professional, friendly, and always kind.
We love Dr. Falcon!
this has always been an excellent place and I have always been satisfied with the level of care I have received. As a mother of four children, Dr. Falcon has taken care of is and has provided excellent care to us,, for the past 21 years. I would highly recommend her to any other mother!
I absolutely loved Dr. Falcon. She was kind and patient and she spoke to my children directly about their care. My sons are 8 and 6 and she asked them questions about their daily activities, sleeping, etc. I value people who treat my children as their own person and not just an elephant in the room. I would highly recommend her to everyone!!
Went as expected.
stage medical assistant and MD were both wonderful and made the experience very positive for my son, who was initially scared to go for his checkup. the staff are all very efficient and professional. the office is well iorganized.
Excellent service, couldn't ask for any better service.
Wwe had a very good experience. I like that she talks to my daughter during the visit instead of just me even though she is only 4 months old. I feel comfortable asking questions.
The nurse and Doctor spoke to my child who is 6 and asked questions that she could answer. it was nice for them to to speak her and not over her or at me the parent instead.
Very good experience for myself and our daughter.
This was not an appointment. I brought my daughter in to the morning clinic for ear pain. We were seen very quickly and both the nurses and doctor were incredibly kind to my daughter. They cared about how she was feeling. They spoke to her in a gentle manner and explained the procedure step-by-step to her. I'm thankful for the level of care we received and always receive from the Monroeville office.
I have been taking my children to this caregiver for many years. We always receive excellent care every time!
love Dr Falcon and the kids get really excited when she walks in the room for a sick visit
Dr. Falcon is an amazing pediatrician. There is NO anxiety when my child visits the doctor, even on a sick visit.
Dr. Falcon is fabulous my girls are comfortable with her and she takes her time with them. CCP Monroeville is excellent I drive 40 minutes to see this practice.
Very nice staff
Very happy with this provider. We have been seeing the Dr's here since the day my child was born.
There are only good things to say about this care provider. They are the best around.
She is wonderful
We love Dr. Falcon
We love Dr. Falcon. She's been seeing our children since the day they were born. She is so patient, caring and you can tell she loves what she does. The kids adore her.
Dr Falcon is very kind
Excellent visit. Great assistant...even kids said they liked her. Dr. falcon is always great.
I love dr. Falcon. experienced, calm and on top of things. All the drs here are awesome
Everyone is always very courteous and the wait time is minimal
very friendly staff. they made me feel like they truly cared.
Dr Falcon is always kind and caring to both of my children. I would highly recommend her. My family has never had a bad experience with any of the physicians, NP or any of the medical or clerical staff at the Monroeville CCP office. We really like being patients there.
Dr. Falcon is an excellent pediatrician who seems to be good, not only with my child, but me as well with any concerns we may have.
Dr. Falcon and staff are always pleasant and helpful.
I had both of my daughters getting well child check up's last night and the baby was being a little crazy. When my 5 year old announced she had to go to the bathroom, Dr. Falcon saw how full my hands were and walked my 5 year old to the bathroom. She didn't have to do that and it was so kind and I so much appreciated the help.
friendly, caring staff, as always. I've taken my children to this practice for over 14 years, all of the providers are wonderful clinically and have a great bedside manner.
Great provider. No concerns.
I loved Dr. Falcon. She was awesome with my newborn
The doctors, nurses and staff at CCP are absolutely wonderful. I would not trust the care of my child with anyone else. They are friendly helpful and give my daughter the best care and service
This was my first visit to this office and was pleased with the outcome.
I love this practice and have been here for 18 + years! Recommend them to all I know.
We love the care Dr. Falcon always shows us!
Dr.Falcon does a fabulous job developing trust with our child. her relation is with the child and not the parent. she is engaging and speaks to them to foster a great doctor/patient relationship. equally she includes the parents to build and excellent team partnership. she is a great doctor who uses all of her resources to solve medical problems.
Dr. Falcon is a true gem - I couldn't be happier that we found her almost 5 years ago when our son was born. We will never go to anyone else. She is absolutely wonderful and makes both my kids feel at ease when they are there. I would recommend her to anyone looking for care for their child!
My daughter was given the Gardasil shot and had a reaction to it, it was very frightening for my daughter and myself, but the nurses and doctor came right in and assessed the situation and calmly took care of my daughter and then made sure that I was aware of what was going on and why it occurred and explained to me what should happen on the next visit, before her next dose. Dr. Falcon was very reassuring and made my daughter and I feel like we had her complete attention and time and calmly took care of us.
All of the providers are extremely nice and friendly. My baby is only a week old and seems very comfortable with each provider that she has been seen by.
Dr. Falcon has a great bedside manner. She is thorough and friendly. I feel very comfortable asking her questions, and have been very pleased with her explanations when I have had questions in the past.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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