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Children's Hospital is ranked One of America's Best Children's Hospitals.
Physician Assistant, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
PA, Albany Medical College Albany, NY BSN, State University of New York at Buffalo Buffalo, NY AS, Albany Medical College Albany, NY
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 16
I was hoping to get more clarity from my visit. I had to take off work to see the specialist. I had to go over issues, symptoms that I had already written and discussed and which was already in her medical history. I understand that the doctor needs to have information, but a lot of the questions were ones that should have been faxed from her Pediatrician.... which I asked to be specifically faxed. In my visit, I was recommended the same advice as the Pediatrician. I was hoping for an Ultrasound on her stomach bc she was born with a small stomach and this is my concern for why she is having issue. I was given zero closure and I feel like now I have to spend more of my time seeking out help. The Provider was kind and concerned, but did not offer advice that I didn't already know.
I have had some bad experiences trying to get some help about my child's developmental issues but this woman Carol Evans Helped me sort some things out.
Dr. Carol Earl was very nice and actually cares about the child. We will be making the hour plus trip back to see her again. She made our 5 year old daughter feel comfortable.
The PA my son saw (Carol) was fantastic. I am very thankful for her time.
I was asked to arrive 30 minutes early to the apt, which I did. I wasn't seen until 40 minutes after the apt time. this is very frustrating
I understand appointments get behind, but I thought it was great that our provider did not rush, she took her time and listened us
Carol was very thorough with her exam and spent a lot of time with us.
Dr. Earl is probably the best experience in the medical history we've had of visits ever! She spends so much time listening, asking questions, examining the patient, & giving her professional, medical opionion/advice. Our pediatrician do not give as thorough of an exam to my kids each year as Dr. Earl did. She is excellent!!!!!!!!!
Carol Earl has terrible bedside manner. She does not seem to listen to your concerns about your child, speaks in a condescending manner and does not explain testing, diagnosis or treatment effectively. I am a very well educated adult and this is how I felt and I cannot imagine how less educated parents feel when they have appointments with her. I will absolutely not see her again!
I am thankful that we were able to see Carol Earl. She was patient and attentive, two things any parent needs when their child is concerned, but especially when their child is not feeling well.
Carol was fantastic!
We were very satisfied with Carol Earl. She was very thorough and made my 16 year old at ease after learning that he may have Celiac Disease.
The nurse who did my daughter's weight, length, heart rate, etc. was extremely professional, friendly and seemed to have a wonderful bedside manner and was very gentle. (I believe her name is Kristen.) My husband and I had difficulty making sense of what the child care provider was talking about at certain points. it seemed as though she talked in circles often. At the end of the appointment, she finally realized that our daughter was using Alimentum (after we'd told her twice) but she was writing that shewas using Advance so we had to stay a little longer to discuss things again. We had a positive experience, overall.
everything was great!
After several visits to our normal pediatrician and both local and CHP ER's I was glad to find a provider who listened and didn't waste times rerunning a urinalysis when my daughter has already had 3 performed and all were negative. Carol listened and took our concerns seriously.
Dr Earl was very thorough, and attentive. She made sure I completely understood my child's illness, and that I understood what I needed to do to get him better. She also followed up with a phone call with his test results, and asked how be was feeling! I'm grateful that she was my son's doctor! Awesome job!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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