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Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 81
Thank you very much. I am very thankful for the professionalism and credentials that Dr. Delacruz has.
As mentioned in previous surveys, I am currently in an ongoing fat transfer process for breast reconstruction. I have found Dr. Delacruz and staff to be very accommodating and compassionate with regard to my situation. Sometimes the wait is a little longer than 15 min., but I fully understand the demands placed upon health care practitioners currently and am happy to wait to receive adequate care.
doctor and nurse practitioner are both great
I have always had a good experience with Dr De Le Cruz and her office.
Dr. De La Cruz is an exceptional physician. Always kind. She always treats us with respect.
The doctor is extremely busy. I am in the medical profession, so I understand. Maybe just seeing her once in awhile. I am NOT complaining, in any way. I wouldn't go ANY WHERE ELSE. THEY ARE THE BEST!!!!
great doctor and staff. very caring and friendly. always seem to care about their patients
Dr Dela Cruz has changed my life and I would recommend her and her office staff to anyone that would ask for a referral to her. She is a wonderful physician and I could not be happier. Her staff is always very out going and always answer any question I have, this office is the best office I have ever had the pleasure to deal with. Like I said Dr. Dela Cruz has changed my life for the better and deserves an award for the work she has done for me.
Great experience with Staff and Doctor.
Dr. De La Cruz is remarkably gifted and the results of my surgery are incredible! Her directions were clear & concise, all for a great outcome for me!!!
Dr. Delacruz seems very committed to helping me feel and look better as she proceeds with my breast reconstruction. This has been a very difficult process for me so I very much appreciate her expertise and the suggestions she has provided.
Dr.De La Cruz and her PAs are excellent clinicians. They always make the time to answer my questions, treat me professionally, and address my concerns. I would recommend them to anyone. I am very grateful to them.
I got all the information I needed at this consult to make a good decision about what I wanted to do.
The care and professionalism was A+!
whrn i leave the offuce i alwsys ferl better. Sometimes with cancer you leave an office ferling confused. this is a wondetful offuce.
everything about this appointment went well
Dr. DeLaCruz & her entire staff are wonderful & I would highly recommend them.
Dr. De La Cruz is very skillful at drain removal. Her competence is much appreciated.
the doctor and her staff are excellent!
Dr. de la Cruz is very good at explaining what would could be expected post-surgery.
I wouldn't go anywhere else for my reconstructive surgery.
Dr. Delacruz is very skilled as well as compassionate. She has treated both my sister and I. We both agree that she is wonderful and trust her very much.
They were helpful with questions and general advice.
Dr. De La Cruz and her team are EXCELLENT!
They make and succeed at efforts to be on time, demonstrate respect for patient's time and concerns. I appreciate their professionalism
Dr. De La Cruz is an excellent physician. She is not only an exceptional surgeon, she is also very compassionate.
I recently had a concern about a post-operative situation with the first breast reconstruction procedure Dr. De La Cruz performed on me in June 2016. The nurse practitioner (Amy) in the office assisted me on the phone and scheduled a visit with Dr. De La Cruz two days later. Dr. De La Cruz was very attentive to my concerns and provided support for my second procedure which will occur in November.
always very friendly and helpful.
she is wonderful
Dr. De La Cruz and her staff were exceptional, I couldn't have had a better experience with them.
I am very happy with my choice of surgeon. I am pleased with all aspects of my care during this stressful time. The office is friendly and my calls are promptly returned. I had a fever after surgery and had to go to the emergency room to be checked out and the doctor responded to my situation very quickly. I was very frightened but knew I was going to be OK because of my doctor.
wonderful care from everyone
I had an in office excision with Dr De La Cruz. Her and the staff were very friendly. she was on time and explained everything to me in a very caring way. I was very impressed with everything.
very professional, caring. Listened to all questions I had and responded in a considerate manner. Would highly recommend her.
I was very pleased with this initial consultation.
A very helpful consultation appointment regarding reconstruction following upcoming mastectomies. I appreciated the honest recommendation she gave me with a very understandable and sensitive explanation. I would choose her as my reconstruction surgeon if I lived closer to Pittsburgh.
very happy with the care I have received from Dr Delacruz....
I cannot say enough about all the staff that works with Dr. DeLaCruz. Everyone in this office including Dr. DeLaCruz is exceptional
I have always had a good experience.
Dr. De La Cruz and her team members are extremely caring and knowledgeable. I've had problems with fluid collecting in my back from lat Doris flap procedure and she and her team members continue to give me top notch care. Thank you Dr. De La Cruz!
Dr. De La Cruz has always given me the very best care. I now go for yearly follow ups after my surgery. She is still as attentive as ever and makes me feel comfortable at the visit. She is a very caring doctor.
Wonderful doc, wonderful staff.
Dr. De La Cruz is a perfect example of what all healthcare providers should be. She's non-judgmental, caring, funny, and incredibly knowledgeable. I wish she could be my doctor for everything.
Great experience with a bad health issue dr was fabulous kind knowledgable and compassionate will always be grateful it was a terrible time for me
All great experiences!
Dr. De La Cruz is a specialty doctor (plastic surgeon) who performed a lymphovenous bypass on my arm that has lymphedema in October 2015. This visit was a follow-up appointment to evaluate my arm. She and all of her staff are fantastic!
Dr. De La Cruz is a wonderful caring doctor and a very good plastic surgeon.
I just want to say I feel Dr. De La Cruz went above and beyond care during my recent visit. I had some other health concerns she was not able to address but she was able to get me a referral for the correct provider and I was able to be seen. I feel like such a priority with Dr. De La Cruz and her staff. Thank you.
Very nice people in this office, definitely would recommend to anyone who needed their services.
Dr Delacruz and her staff are very freindly, professional. I would recommend them to friends and family
No negative experiences
Dr. De La Cruz has been a very honest and straight forward provider. I appreciate that. She listens to my concerns and/or questions and is always helpful in her responses. If I call the office, my call is always returned.
Dr. DeLaCruz & her entire staff are wonderful. Would highly recommend Dr. DeLaCruz for breast reconstruction. She is a terrific plastic surgeon.
I would recommend this doctor an anyone looking for a very caring person.
My physician was knowledgeable, helpful and kind.
I feel confident I made the best decision going with this provider and value her professional advice/opinions.
The care provider is very friendly, puts you at ease, and is very knowledgeable. I'm so happy that she is my plastic surgeon.
The office staff recognizes me and my husband. Very concerned and courteous. ALWAYS try to accommodate our needs. Concerned and very caring provider. Always knows my concerns and has taken the time to know us as a family since my cancer and reconstruction is a family affair. I am a physician but my husband is not and his questions/concerns are always considered important. Thanks for that!
Ms. Del A Cruz was an excellent plastic surgeon and her staff was kind and caring...
I really like Dr DeLa Cruz she is a wonderful ,caring, expert in her field Dr. and the same for Kelly her PA-C. Thank you UPMC for recommending her
Dr. De La Cruz is an amazing and caring surgeon I would highly recommend to anyone. ...in fact I have referred several patients to her already and will continue to do so.
They were all good.
Dr. De La Cruz has been great throughout the entire process and did a great job on the surgery. She is concerned about the results of her work, makes good recommendations on how to proceed, and is great about how she treated both me and my family. The doctor answered all of our questions.
doctor gave me a feeling of being in good hands
I've recommended her to friends.
Dr. is excellent in understanding my issues and concerns.
Dr. Del La Cruz did a fantastic job with my surgery. I would highly recommend her. All of the staff in this office that I have encountered has been professional.
I am very happy with the overall experience with this Dr. & her staff.
It is always a pleasure going to Dr Dela Cruz office, she has helped me so much and has changed my life for the better. I owe her so much that I could never repay her and her staff for what they have done for me.
Dr. De La Cruz, Kelly, and staff continue to provide quality care with a professional, friendly attitude as they take care of my medical condition.
from the doctor to the office, everyone was very professional and friendly.
She's wonderful. Very caring and I trust her very much.
This was a consultation only regarding breast reconstruction. All the people -reception, PA, nurse, and Dr DelaCruz were excellent. They answered my questions and understood my concerns.
She was very patient and personal.
I am very happy with Dr. De la Cruz. I would recommend her to anyone.
Physician and staff were very caring and helped me with my decision
I was very nervous about the appointment. Once I went into the office I felt better. The staff there is so nice and makes you feel very welcome. I was able to relax once I got there.
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Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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