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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
UPMC Children's Hospital of Pittsburgh Pittsburgh, PA USA
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 52
I was really impressed with the amount of time the provider spent with us during our visit. I appreciate the evening hours and that we were not rushed during the check-up. He was very knowledgeable and asked a lot of questions about his development, which I appreciated. He answered all our questions with solid, researched answers.
Dr. John is a wonderful physician and made us feel like his only patient. Looking forward to seeing him again.
we just love Dr. John - could have stayed for hours to talk to him!! he makes us feel special and is incredible patient with our questions! our child loves seeing him too! He takes time to make her laugh and his advice was perfect.
Dr. John is an amazing Doctor! He is very caring and knowledgeable!!
doctor Eric John is the best pediatrician I know & dr john is the best pediatrician I know & have had the pleasure of been treated by. he always listens & gives me his advice with respect to my own as a parent & that means so much to me.
He calmed my fears and emotions with excellent explanations and made us feel at ease.
I alway have good experiences . never occur any negative thoughts.
medical experience/discussion was fine but Dr John's bedside manner leaves much to be desired. I had both kids with me, we were playing I Spy in the exam room to keep them distracted and he comments to me, in front of them, that kids this age are known for changing the answer. (ok, yes, possibly that is an age appropriate action but, mine are actually pretty good with this but how is that relevant or helpful? I'm trying to keep them busy and behaving so why not comment on that?!!!) He asked the youngest if the oldest torments him. He asked the oldest if his brother is irritating and said that's the job of older/younger brothers. All of this goes directly what we're trying to teach the boys about kindness and respect. We're not perfect but hearing this from a person of authority doesn't help our case. He then starts complaining about your computer system and his inability to get in to it. I may have been more sympathetic if he hadn't already irritated me with comments on my kids, who were actually pretty well behaved throughout the visit. If a provider is going to comment to/on the kids in the practice it should he helpful, not hurtful. My kids aren't angels and if you needed to call them out for appropriate behavior in the doctor's office, I'd be okay with that (they were good today) but otherwise, if you don't have something nice to say, keep your mouth shut and definitely don't comment to me in earshot of them. They're bright kids and they know exactly what you're doing. it's rude and disrespectful.
daughter was a new patient. spent a lot of time with us during visit. listened to all my questions. wish there were more doctors like him
Dr John is an I excellent doctor!
Dr. John is an excellent physician. he has a wealth of knowledge and shares this information in a way that is easy to understand. He is efficient but does not rush and he remembers my children every timewecome.
it is very hard to get in with our doctor we prefer. but seeing Dr. John today was terrific and we will definitely use him again if need be.
Dr John is always so great with our daughter. He is patient and knowledgeable and always pleasant.
Waited over an hour past our appointment time.
Dr John is the best.
very good Dr.John is Awesome
Dr John is an excellent doctor who treats his patients with respect, caring, and guidance that is needed.
We traveled 30 minutes to see Dr. John. He is the best!
we love it here ! very pleased with the entire office.
very good visit. very thorough
Dr. John is the most caring and compassionate doctor I have ever had the pleasure of knowing. He truly cares about the wellbeing of his patients and their families as well. He has been such a wonderful doctor for our family.
Dr. John was very respectful and thorough during our visit.
Dr. John is very friendly and knowledgeable. He made my daughter feel very comfortable during her exam. He was timely and efficient.
We love Dr. John! He explains things clearly and listens closely. I wish he was at the Wexford office more so we could see him regularly!
very friendly and thorough
Wonderful provider, always has been !
Our only concern is that we were told that our daughter could start taking the antibiotics and return to school that same afternoon. She had been running a fever around 101.7. We have to wonder if this sort of advice is contributing to more children getting ill at school more frequently. School policies state that children should stay home from school for 24 hours after starting a medication and also be fever free without ibuprofen/acetaminophen for 24 hours those policies are in place for a reason.
the appointment with Dr. John was the most satisfying and comfortable one I have had since I go there.
above and beyond excellent
Dr. John is by far my favorite UPMC pediatrician that we have been to so far. He is so kind and thorough. I wish we could see him every visit!
He is absolutely the best; extremely helpful, knowledgeable, respectful, and kind. Plus, he took the time to explain everything and really seemed to care genuinely about my son's complete health and well-being.
Excellent dr who takes time to get to know you!
dr John is excellent he is very up to date in all health matters and has a very positive approach with my son
Dr Chad John is a wonderdul Dr. The way he approaches a kid during a visit is great, he makes sure the child is comfortable before he is seen, I would surely recommend him to everyone who has a kid
I will never see Dr Eric again! I will even call to ensure he is not the provider I would see for walk in and if he would be I'd go as far as to travel to another location. I brought my son in bc he had a fever and was not eating I thought strep never did dr Eric mention this could be flu or even test him for it. I asked about him being contagious bc he has 2 brothers and we were having a birthday party. dr Eric said it was just a virus. so far 4/5 of us have gotten the flu! this could have been prevented I feel. I am furious with this dr and will not recommend the practice due to him. I feel that he didn't listen or ask questions or this would've been tested for. I assumed flu was vomiting he definitely knew better. poor doctor!!!
We absolutely love Dr. John and try to schedule with him whenever possible. We appreciate how down to earth and calm he is.
We were very happy with Dr. John! We have only seen him one other time in the years we have been going to this office and he was absolutely wonderful!
dr John seemed to really care and did not rush thru my sons visit. this was our first time to the practice and we were very pleased. everyone was friendly and professional.
Dr John listened to what me and my son had to say, and although he is not one of the drs my son normally sees, he had a good grasp on his medical history.
Dr. John was wonderful!
Dr John was very patient and thorough. Very nice. liked him a lot.
the provider is good.
I really appreciated that the staff was able to accommodate my request that my daughter also receive a flu shot during the appointment.
The visit answered all of our questions and helped us feel at ease as first time parents of a newborn.
I am so happy with this staff . Haveng seen Dr John in years with my kids and I will request to see him on all their well check ups. He is fantastic.
good check-up - good talk with doctor regarding teenagers
Dr. John is a FANTASTIC doctor. He is so supportive and helpful, kind and patient, knowledable and easy to talk with!!
dr. john went above and beyond with our visit. compared to most
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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