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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Knee SurgeryShoulder Surgery
Orthopaedic SurgerySports Medicine
MD, University of Cincinnati College of Medicine Cincinnati, OH
University of Pittsburgh Medical School Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
AO International Institute Graz, Austria AO International Institute Graz, Austria
UPMC ShadysideUPMC PresbyterianUPMC St. MargaretChildren's Hospital of Pittsburgh of UPMCUPMC Mercy
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 177
I consider Dr Charles Burke III, one of the best in his field. I or my family members have been his patients for more than 15yrs. I have only had good experiences with him and his staff.
Dr. Burke is an excellent doctor
wait times to long
this visit was like all medical apptschool should be The team was excellent
The x-ray was explained very well showing what was the likely cause of my knee pain. My pain was not allievated for I needed to wait for an MRI to be scheduled for further diagnosis.
Very, Very Good.
The staff in this office is always knowledgeable and professional.
imformed of all that was going on. very respectful and empathetic. very thorough in my exam.
love this Dr.
my experience was very good..
Prompt, expert evaluation and diagnosis with specific plan for treatment and options discussed. Felt I was able to make best and confident decisions for care based on that.
As a new patient I wish I had been asked more questions initially. The doctor and staff were very professional however, I did not realize or was not aware till during the appointment this doctor dealt with knees only. I thought he was an orthopedic doctor. I My pain from my hips and low back was not addressed for me this visit was a waste of the co-pay.
Me and three of my children have all had two or more surgeries done by Dr. Burke. Highly recommend he and his staff. They deserve the highest possible score that can be given. Couldn't ask for any better treatment or care. They are the BEST.
while the doctor and everyone was very professional. my sons appt was at 12:00, we arrived at 11:45 like they asked. we did not get into an exam room till 12:50.
Excellent Doctor. Made me feel very comfortable and confident in my decision or proceed with surgry
I cannot express sufficiently how professional Dr. Burk was with me in the examination process as well as the explanation of my issues. He was VERY professional (which I highly value), very courteous, very patient with my questions and left me with TOTAL interest in follow up after knee injections. I cannot say enough in praise of this doctor and how he and his staff, all of them with whom I interacted, were patient, courteous, interested in my well being. My decision to see Dr. Burk was highly valuable.
This was my first visit to the office. My appointment ran smoothly, efficiently and professionally, and the information I received from the doctor was thorough and easily understood. I plan to return to deal with my issue.
Had to wait a long time after xray was taken to actually see the md. But when I saw him, he was very helpful.
Dr. burke is an excellent doctor. He is kind, considerate and caring. He is a gem in today's medical establishment.
I'm so happy with being seen on time! It's so rare in the medical industry in my history, it was refreshing especially considering I had my 1 year old with me. I walked in, checked in, and was seen 5 min later.
overall good experience
very friendly and personable and explained everything that was taking place with my injury
The staff was over-extended and I had a long wait visit. My son spoke to several staff members and, they didn't explain the long wait period until he repeated asked what was going on.
excellent practice, able to address all concerns and recommend a reasonable course of treatment. very satisfied with Dr Burke and his entire staff.
Dr. Burke was very kind and helpful in out ling what choice I could make between A or B.
First time patient with left knee pain. From my initial call to inquire about an appointment to my exit after scheduling my follow up apt. the experience was a 10 on a scale of 0-10. As busy as the office was, the staff was friendly, efficient, and courteous. Dr. Burke clearly explained what the x-rays revealed but the follow up MRI will determine the course of treatment. His excellent reputation is on par with how he talks to his patients. Even though I only had a short visit with Dr. Burke it is evident that he cares about his patients.
It has been my great benefit to have seen Dr. Burke for all my orthopedic concerns. He is outstanding in every way and I have all the confidence in the world in his insights, treatment and recommendations. He has operated on my before and will be doing so again soon. I couldn't be in better hands.
Very comfortable and welcoming enviroment
excellent doctor and staff
Very pleased with the visit.
Dr. Burke and Staff A+
Dr. Burke has been treating me for years due to several injuries I've. He has always treated and my family with the upmost respect. As for his staff, I love that fact they all have high energy and work well together.
I was very inpressed with dr. burke and his staff.
I felt Dr Burke was a very nice & happy person. He was able to tell me exactly what my problem was & how to proceed. He took his time & wasn't in a hurry. I really appreciate his help. I really appreciate
I was given an appointment very quickly after calling. Dr. Burke immediately assessed my problem, gave me precise expectations, and worked efficiently and considerately. I could not have asked for better treatment.
Was really in pain, got the advice and relief I needed for my shoulder.
When I was waiting for a little while for paper work to be prepared for pre-op procedure, one of the staff called to let me know that it would be a little longer...I was impressed and very much satisfied. Dr. Burke was extremely informative about my condition and concerns, AND was very patient with me.
I have never had such a positive experience as I had with Dr. Burke. For the first time ever I felt like I was given honest answers about my condition and how to proceed with my issues in the future. He was very thorough, kind, compassionate and friendly.
Dr.Burke and his team are the very best.
I waited for almost an hour to see the doctor after my appointment time
we love this office!! I have never had a bad experience!!
Dr. Burke was excellent - spent much more time with me as compared to a previous dr. I saw at a different practice. I wish I had just come here first.
I had knee replacement on rt. knee 5 years ago with very positive results
The entire staff was friendly, courteous and very helpful.
his nuse took all the time we needed
Dr. Burke was easy to talk to. He took his time explaining the injury and time frame for recovery.
He is #1 everywhere. I refer people to him often.
Promptness of appointment times was very good. Not a long wait at all.
Dr Burke spent a lot of time with me and explained everything. Bedside manner a bit brisk
The provider took the time to carefully explain my condition and the options for treatment.
Waite time was over an hour from scheduled visit.
I respect Dr. Burke and I am sure the information he provided was accurate and it was easy for me to understand. However, I did have questions which in turn were not treated with respect to me and I was cut off when trying to clarify my situation.
always good experiences- very professional
Everyone that I interacted with was excellent.
wait prior to be called for appointment was 75 minutes after scheduled time.
Dr. Burke is fantastic !! He is very caring and kind! Very great bedside manner! An amazing skilled surgeon! I am so glad that a friend told me about him!
overall pleased with the experince
all went well
good experienceand that is why I continue to go back.
Dr. Burke is ALWAYS the most polite and caring Doctor I know. Absolutely the best bedside manners too.
He is a wonderful caring and patient doctor, I trust him and will do what he tells me in relation to the problem I'm seeing him for.
Dr. Burke is a most competent and caring physician. His staff is outstanding. I trust Dr. Burke with my health care.
Dr Burke is a wonderful doctor.
Doctor Burke is always nice and friendly when ever I visit and he provides good answers to my question.
Dr. Burke is the Best!
Dr. Burke and his entire staff is the best in the business. Always courteous and prompt with follow up calls to ensure I was satisfied. Dr. Burke operated on my right shoulder three years ago and now the left is giving me problems. He did such a good job with my right should I would not let any else work on my current left shoulder issue. He is the BEST!
Love Dr Burke
excellent experience cf
Dr. Burke was straight and to the point which I appreciated because I had to be late for work for the appointment.
It was a very good app. I learned a lot about my up coming operation ) Am very satisfied.
had to have manipulation of shoulder 3/17. outcome was good. dr. burke knowledgeable of my shoulder problem
I called on a Sunday to have my daughter seen. they called me back Monday morning, she had her appointment by Monday at 11:00. dr Burke is an amazing person and Doctor!!!!
Great service from the doctor and staff
This was probably the best experience i have had with a health care provider and his team.
They were polite, very courteous...exceptional....treatment all around....
waited over hour and a half for scheduled appt
As a new patient I was really comfortable with Dr Burke. He was pleasant, friendly and I especially appreciated his thorough explanation complete with diagrams. He outlined all my options and it was up to me to choose the treatment I felt was right for me. Dr Burke gave me a realistic picture of what I could expect in the future pertaining to my condition. My husband and I were very impressed and pleased with Dr Burke.
Very informative visit for directing my future visits
His extensive experience showed.
Excellent care from Dr Burke
He told me all the options that I had.
very knowledgeable, helpful and patient. Overall very good experience.
It was the first time I had gone to see Dr. Burke and I was very impressed with him. He made me feel very at ease and was easy to talk to.
Great first visit. Will be going back after MRI
Dr Burke was really great he cared about my condition And would recommend him to anyone.
Very pleased with the visit. I am not nervous if I need surgery because of his gentle, confident demeanor. I wish we had doctors like him in Johnstown.
Dr. Burke is very professional, knowledgeable, and passionate about his work. You can not teach the experience he brings to UPMC, he came highly recommended several years ago and he has exceeded all expectations and has earned my trust. Great Man!
It was an excellent experience
I was very pleased with the service. Dr. Burke is excellent as is his staff.
The provider was great I rated him as a 9 because I believe tht there is no perfect 10
Excellent physician and treatment team. Very welcoming atmosphere, starting with the receptionist. She was pleasant and efficient.
This provider was thorough, displayed a great rapport, and followed through with every question I had for him.
This is the first time I have seen Dr. Burke. I absolutely love him! His bedside manner is astounding...he is easy to talk to and explained everything...including drawing pictures to show me what was happening to my knee. I would recommend to all my friends!
This doctor was incredible. He took lots of time with me, and he provided insight into my condition that no doctor had in 25 years of treatment. Even though his patients include many professional athletes, this doctor treated me as if I were just as important. His bedside manner was extraordinary!
I was so pleased with the care I received during my visit
The experience was helpful. Dr Burke is easy to talk to answers any of your concerns
during my visit I really didn't interact with any nurses.
the most friendly physician and nursing staff ever encountered
will return if and when medical care is necessary by Burke
I was happy with my visit with Dr Burke. He was very helpful, with my care. Please tell him Thank-you for telling me about my needs..............
the interactions with the staff were good and Dr. Burke was very patient and informative.
Dr. Burke is a terrific doctor and it's always a pleasure to see him.
wonderful doctor. allowed me to be a part of the decision making for my care. highly respected!
Very friendly --Very knowledgeable
3 operations (rt knee, 2 rt elbow) with Dr Burke and all were successful. Actions speak louder than words.
Dr. Burke is very personable, gives good information, shows concern for my problem, made a quick decision, asked my advice in choosing treatment. Business like and encouraging with ability to give me confidence that I can recover. I liked his approach and his interest in my background--however, time did not permit much small talk as he is a very busy doctor. I would recommend him to anyone.
I had a knee injury, 1st time I say dr. burke... if I have any other issues with this I will only see him.. I loved him.
I couldn't have been happier with how quickly they all worked to get this taken care of. It was more than I could have hoped for.
So blessed to be able to have Dr. Burke as my doctor. Dr. Burke has great personal skills and excellent feedback.
Very Satisfied with Dr Burke
It seemed like after just a few minutes of explaining my symptoms, dr. burke zeroed in on the cause.
Pleased to see that Dr. Burke is still in "the game." I will probably have this right knee replaced in the Spring 2016.
This was my first visit to this physician for an orthopedic problem. I intend to return to him for any follow up or treatment, as needed.
Dr. Burke and his staff are amazing.
I felt that Doctor Burke was very professional and understanding and took the time to explain everything along with outcomes that I should expect.
It was my first visit and I was impressed with Doc and MJ his nurse
This was a 2nd opinion visit and Dr. Burke was wonderful, he really cares about his patient and takes time and listens, something I did not have with my other doctor.
Patient and thorough. Appreciate his explanation in everyday terminology.
Dr. Burke and his staff were very professional and respectful. Dr. Burke took the time to review my x-rays with me and discuss the issue that I was being seen for. He accurately and thoroughly explained the treatment options and why he was recommending a certain course of action. The staff was helpful in getting my follow up appointment scheduled at a convenient time. Dr. Burke is the best in the business and that is why I sought his advice for treatment.
All my concerns were addressed with a truly honest evalustion
Dr.Burke is the best doctor and surgeon. He is an awesome doctor. He deserves the Nobel Peace Prize for the worlds best surgeon.
very good experience
I was very pleased with the care provided by Dr. Burke and the office staff
Dr. Burke was caring and listen to everything I had to offer about my condition.
Doctor Burke and his assistant were extremely professional and knowledgeable. Explained medical things in a way that I understood.
I have had nothing but good results with this provider and would not think of seeing anyone else.
Dr. Burk is the best
he's a great Doctor.
The best doctor ever.
My care was excellent
been going to him for 25 years, and my family now goes to him as well. Very good doctor
They are always very good
Dr. Burke was extremely knowledgeable about my situation. He took the time to review my pervious records, answered any questions, and provided his honest opinion. I chose Dr. Burke because of his experience with athletes.
I recommend Dr. Burke to everyone I know that needs a awesome Dr. like him.
We had a very nice visit. The doctor WAS REALLY INFORMATIVE AND HELPFUL. wE WILL BE BACK IF WE NEED HIS CARE AGAIN.
The office staff and doctor were very professional and kind.
very friendly to both myself and my 7 year old son!
Dr. Burke's concern for and care for and of his patients is unparalled, and that care and concern are "infectious" because his staff mirroers that care and those concerns and his "off the charts" friendliness. He's the BEST!!!
Dr. Burke did surgery on my elbow years ago and I did not hesitate to go back to him when had another issue. I have recommended him to both family and friends.
My overall experience was positive.
Dr Burke did a great job of diagnosing my injury, explaining my options, referring me for the appropriate testing (MRI) and referring me to his partner Dr Bradley who has more surgical experience with my injury. Dr Burke has an excellent bedside manner and it is clear that cares for his patients.
Dr.Burke Is very Patient with me as he knows that I don't want to get my shoulder operated on and has told me that it is my decision and I must make it and I would when I can't stand the pain any longer. I like that he is not forcing me to do it. I realize that probably will have to do it but not now.
Dr. Burke has exceeded my expectations since my first meeting with him.
The whole experience was very pleasant and I would recommend Dr. Charles Burke to anyone.
Very pleased with the doctor enlisting my opinions in my care.
dr. burke listened to my concerns then shares his with me after examining my knee. my knee pain has subsided since my last treatment in his office.
Dr Burke took the time to review the MRI with me and show what was wrong and explain in detail how the procedure would be done.
Great staff what you want when you're in need of medical care !!!!
very professional and efficient
Dr Burke is simply the best!!!!
Chip Burke is an outstanding orthopedist and a good man. I think very highly of him.
Dr Burke and staff always treat me with respect, friendliness,professionalism..my concerns become their concerns..and my health problems get solved,,what a man....
This is a VERY well run office.
Was my first visit, but I fully expect a positive outcome with surgery.
Dr. Burke and staff were very nice and helpful. Dr. Burke made me feel that I was in good hands.
Very impressed with everyone that I met during my visit
all were excellent
Dr. Burke explained my surgery and the timeline for recovery.
great to deal with
The Experience Was All Good For Me And I'm On My Way To Get Better..
I have and will continue to recommend Dr. Burke to people that I know who can use his services.
I had a great experience with Dr Burke and his office / staff. I went to a different orthopedic and hated him. Burke and Bradley is a top notch medical office!
This was my first visit to Dr. Burke. He is polite, articulate, intelligent and insightful. His expertise helped to him make a precise diagnosis of my medical condition. He then offered me several options and allowed me to make the decision concerning my treatment. A wonderful visit, everything I could have hoped for.
Dr. Burke is a good listener when I have health concerns. He explains things very well.
In my opinion, Dr. Burke is the best Orthopedic Doctor in the City of Pittsburgh. Along with his knowledge of his craft, he is a great communicator and has a great 'bedside manner'.....he is always talking to you not down at you...
10 years ago I had a frozen shoulder as a result of a car accident and Dr.Burke saved my shoulder. It is always a pleasureseeing Dr. Burke. He is not only an excellent doctor but also a great guy.
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