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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Johns Hopkins University School of Medicine Baltimore, MD
University of Pittsburgh School of Medicine Pittsburgh, PA
Children's National Medical Center Washington, DC
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 73
Excellent-always takes more than adequate time with the children discussing their health.
Dr. Silverstein is an excellent caring pediatrician
Provider seems to speak at the pt/ family and have a programed speech. Time for parents to discuss issues are rushed, dismissed and forgotten.
the dr and staff in the bethel park office are always the best
We LOVE Dr. Silverstein! Always takes his time and is very thorough and listens and responds carefully to all of our questions.
Dr. Silverstein is always wonderful. He listens and takes time with your child. I wish we could see him more often.
Dr. Silverstein is always great. He's trustworthy, calm, listens well, and is good with the kids.
great staff, Dr. Silverstein never makes us feel rushed
He was so awesome and mellow. Very informative on all aspects. Gave my daughter school advice and created a friendly environment for us. He reminded us of the real life Mr Rodgers. Great doctor! Hope to have him next time!
We love this office and have recommended it to many people
the Dr was wonderful with my daughter. he reminded me of my Pediatrician as a child. my daughter is very shy towards strangers and he was WONDERFUL about that and my daughter very much cared for him. we will be returning to this practice and this Dr.
Doctor S. is very nice patient and caring
We have utilized this practice for nearly 20 years for both of my children and the care provided by Dr. Silverstein and Dr. Park has always been exceptional.
He is a good doctor. You can tell he is very knowledgeable and has been working with children and their parents for a long time. I understand that some parents may need to be spoken to at a second grade level, but I don't always appreciate being spoken to that way. I am knowledgeable about my son and his health and I would like to be treated as a competent adult/parent. Otherwise, we like the office and will continue to follow with CCP for our child's care.
We hadn't seen Dr. Silverstein in a very long time. He was very helpful and made sure to catch up on what had been going on with my son. He always has a great bed-side manner.
very good visit. we like dr. silverstein. very thorough.
Dr. Silverstein is a great provider and always takes a good deal of time to listen to me. He is also very good with the children.
Dr. Silverstein is awesome and has a wealth of knowledge and years of practice to appreciate!
Dr. Silverstein is fantastic.
They were able to get me a last minute appointment when my daughter really needed to be seen. Dr. Silverstein was great at explaining everything and making my daughter comfortable.
Dr. Silverstein was incredibly gentle and easy with my son. I think his calm voice and simple explanations of what he was doing put my son at ease. Typically, this doctor's way of speaking annoys me and is overdone and too 'baby-like' but I really appreciated his demeanor in this appointment.
Dr. Silverstein is great! Thorough and takes enough time at every visit.
dr. Silverstein is an excellent doctor. Both my children are very comfortable with him and He is very thorough and a very pleasant person all around.
We always recommend this office!
I want to start by saying we really like the office and staff that we have dealt with over the year we have been a patient here. The problem and frustration that I am having is that for a 3:15 well check appointment, we didn't leave the office until after 5:00 p.m.! You are told to show up fifteen minutes before your scheduled appointment time, which we did. I was there at 3:00 p.m. and spent two hours with a crying one year old who wanted to get down and play on the floor. Several families were taken a head of us, which I understand were likely taken by other doctors...which is fine. No one apologized for the delay, offered any help or toys to occupy my child when the ones I brought became boring, or a simple phone call before my appointment to tell me they were running behind and to plan accordingly. I had to take off the afternoon from my job to make the appointment only to sit there without being seen for over an hour. That was unacceptable. Surely the staff would understand that a one year old, now having been seated for two hours is not going to be happy BEFORE getting vaccines and blood draws. That is making it hard not only on the child be still and settle down, but the parent and the nurses having to administer them. As I said, I really like my son's doctor but I am discouraged to have had this lengthy experience for a second time for a well check appointment. Should this happen again, I will give consideration to switching providers simply to ensure that my time isn't wasted as it has been.
This provider talked to my 14-year-old & I like we were discussing a little boy. My son corrected him when he mispronounced his name & although the provider acknowledged the comment he continued to use the same incorrect name. It would be nice if he acted like he was listening to my son.
Excellent doctor. Always makes my children feel at ease, always pleasantly surprised when Dr. Silverstein comes into the exam room and we look forward to seeing him.
Dr Silverstein spent a lot of time with us and I really appreciate him being so thorough!!!
we always request Dr. Silverstein because he is so patient and kind and thorough. We are very grateful for him.
We love Children's Community Pediatrics of Waterdam - nothing but great care!
the provider is great with toddlers.
We love Dr. Silverstein! Very thorough exam. and answered my questions without feeling rushed. Very pleasant and good with my infant! Office staff is also always very pleasant, willing to help and efficient.
Dr. Silverstein has a phenomenal "bedside" manner with his patients. He makes jokes and has a way to talk to them that calms them down.
He is patient and explains things to both the adult and the child in a way that is easy to understand.
Dr. Silverstein is great with little kids! He talks to them using a calm voice, which helps assure them that everything will be ok. He really knows how to interact with children.
the wait between nurse and doctor was very long but the care received was excellent
The doctor was very through and I was very relieved about this.
I really like the way that Dr. Silverstein interacts with my children. He is engaging and friendly.
Every thing was great
dr Silverstein is caring and kind. he is able to talk to mom in a grown up non medical way and also explain it all to my son. he's the best.
Dr. Silverstein, and all of the other doctors and nurses at the Bethel Park office, have always met and exceeded our expectations during every visit. This was our first walk-in sick visit and I was amazed at how quickly we were seen.
Dr. Silverstein is the best! Very thorough and explains things very well.
had I known this doctor was the walk in doctor I would not have come in. every time I have taken a child to him he does nothing to help all he does is talk talk talk. he never treats anything. I end up leaving and coming back a few days later to have another doctor treat my child. he has nothing to offer and is a waste of a co pay
The visit was excellent.
Everything was fine!
Our family has been seeing this group for over 22 years.
Excellent visit overall. Doctor Silverstein was great at answering questions, took his time and gave my son a ver through exam. I am very pleased.
Dr Silverstein is great with my daughter w my Autism, Gen Anxiety Disorder, (ADHD, GI Issues, low verbal and OCD). he allows plenty of time for her to warm up to him and he lets her participate is part of the exam by allowing her to first see the medical instrument.
Very nice visit. We were new and had 2 NP exams today. The nurse took us back ahead of our appt time and the Dr. arrived very fast and spent A LOT of time with us. Very nice visit.
Very good appt. We were in for np exam. Dr. Silverstein was very thorough and took a great amount of time with us.
Silverstein is a gem, b/c my son is too old have to find another provider unfortunately. knew him his history & what works for him. this office is a great model of efficiency. sorry to leave the practice!
We think the world of Dr. Silverstein, so happy we switched pediatricians, the kids(3) feel so comfortable with his kind,concerned, humorous, gentle manner, he seems to know whats going on before we do and we trust and appreciate his knowledge, experience and advice, he's a Mom's doctor and friend for children
Dr. Silverstein is amazing, he is so calm and my daughter is perfectly fine with any test he needs to give her. She loves him and I do too!
Dr. Silverstein is a good and experienced doctor. He communicated with my child in a way he could understand, repeatedly called my child by name to explain what he was doing, carefully explained to me what his diagnosis was. In addition, he's funny.
My Wife and I love Dr. Silverstein. He is wonderful with our boys. He is patient, he listens to us, and he explains things slowly and in a manner which is easy and comforting.
He is excellent as always
Dr. Silverstein is always very nice and takes his time to listen and then answer any questions. my daughter is shy and he is very good at getting her to talk to him.
The doctors at CCP are excellent. I am always happy to see Dr. Silverstein, as he has helped with other concerns I had with my other children. He is an amazing doctor!
Dr. Silverstein isn't our normal dr but he was very thorough and concerned. he even called in the evening to check up on my son 's health.
great practice to be part of
dr Silverstein was very thorough
doctor Silverstein is a very kind, patient doctor. he always takes the time to introduce himself to my kids and talk to them a little before their exam so they feel a little more comfortable.
We love Dr. Silverstein!
The entire office staff, as well as the doctor are ALWAYS wonderful to work with. I would give a number higher than 10 if possible.
Wait past appointment time was too much.
Dr. Silverstein was very calm and friendly, the perfect children's doctor.
Dr. Silverstein is terrific - a class act - and we are lucky to have him as our primary pediatrician.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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