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MD, Johns Hopkins University School of Medicine Baltimore, MD
University of Pittsburgh School of Medicine Pittsburgh, PA
Children's National Medical Center Washington, DC
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 62
Dr. Silverstein is great! Thorough and takes enough time at every visit.
dr. Silverstein is an excellent doctor. Both my children are very comfortable with him and He is very thorough and a very pleasant person all around.
We always recommend this office!
I want to start by saying we really like the office and staff that we have dealt with over the year we have been a patient here. The problem and frustration that I am having is that for a 3:15 well check appointment, we didn't leave the office until after 5:00 p.m.! You are told to show up fifteen minutes before your scheduled appointment time, which we did. I was there at 3:00 p.m. and spent two hours with a crying one year old who wanted to get down and play on the floor. Several families were taken a head of us, which I understand were likely taken by other doctors...which is fine. No one apologized for the delay, offered any help or toys to occupy my child when the ones I brought became boring, or a simple phone call before my appointment to tell me they were running behind and to plan accordingly. I had to take off the afternoon from my job to make the appointment only to sit there without being seen for over an hour. That was unacceptable. Surely the staff would understand that a one year old, now having been seated for two hours is not going to be happy BEFORE getting vaccines and blood draws. That is making it hard not only on the child be still and settle down, but the parent and the nurses having to administer them. As I said, I really like my son's doctor but I am discouraged to have had this lengthy experience for a second time for a well check appointment. Should this happen again, I will give consideration to switching providers simply to ensure that my time isn't wasted as it has been.
This provider talked to my 14-year-old & I like we were discussing a little boy. My son corrected him when he mispronounced his name & although the provider acknowledged the comment he continued to use the same incorrect name. It would be nice if he acted like he was listening to my son.
Excellent doctor. Always makes my children feel at ease, always pleasantly surprised when Dr. Silverstein comes into the exam room and we look forward to seeing him.
Dr Silverstein spent a lot of time with us and I really appreciate him being so thorough!!!
we always request Dr. Silverstein because he is so patient and kind and thorough. We are very grateful for him.
We love Children's Community Pediatrics of Waterdam - nothing but great care!
the provider is great with toddlers.
We love Dr. Silverstein! Very thorough exam. and answered my questions without feeling rushed. Very pleasant and good with my infant! Office staff is also always very pleasant, willing to help and efficient.
Dr. Silverstein has a phenomenal "bedside" manner with his patients. He makes jokes and has a way to talk to them that calms them down.
He is patient and explains things to both the adult and the child in a way that is easy to understand.
Dr. Silverstein is great with little kids! He talks to them using a calm voice, which helps assure them that everything will be ok. He really knows how to interact with children.
the wait between nurse and doctor was very long but the care received was excellent
The doctor was very through and I was very relieved about this.
I really like the way that Dr. Silverstein interacts with my children. He is engaging and friendly.
Every thing was great
dr Silverstein is caring and kind. he is able to talk to mom in a grown up non medical way and also explain it all to my son. he's the best.
Dr. Silverstein, and all of the other doctors and nurses at the Bethel Park office, have always met and exceeded our expectations during every visit. This was our first walk-in sick visit and I was amazed at how quickly we were seen.
Dr. Silverstein is the best! Very thorough and explains things very well.
had I known this doctor was the walk in doctor I would not have come in. every time I have taken a child to him he does nothing to help all he does is talk talk talk. he never treats anything. I end up leaving and coming back a few days later to have another doctor treat my child. he has nothing to offer and is a waste of a co pay
The visit was excellent.
Everything was fine!
Our family has been seeing this group for over 22 years.
Excellent visit overall. Doctor Silverstein was great at answering questions, took his time and gave my son a ver through exam. I am very pleased.
Dr Silverstein is great with my daughter w my Autism, Gen Anxiety Disorder, (ADHD, GI Issues, low verbal and OCD). he allows plenty of time for her to warm up to him and he lets her participate is part of the exam by allowing her to first see the medical instrument.
Very nice visit. We were new and had 2 NP exams today. The nurse took us back ahead of our appt time and the Dr. arrived very fast and spent A LOT of time with us. Very nice visit.
Very good appt. We were in for np exam. Dr. Silverstein was very thorough and took a great amount of time with us.
Silverstein is a gem, b/c my son is too old have to find another provider unfortunately. knew him his history & what works for him. this office is a great model of efficiency. sorry to leave the practice!
We think the world of Dr. Silverstein, so happy we switched pediatricians, the kids(3) feel so comfortable with his kind,concerned, humorous, gentle manner, he seems to know whats going on before we do and we trust and appreciate his knowledge, experience and advice, he's a Mom's doctor and friend for children
Dr. Silverstein is amazing, he is so calm and my daughter is perfectly fine with any test he needs to give her. She loves him and I do too!
Dr. Silverstein is a good and experienced doctor. He communicated with my child in a way he could understand, repeatedly called my child by name to explain what he was doing, carefully explained to me what his diagnosis was. In addition, he's funny.
My Wife and I love Dr. Silverstein. He is wonderful with our boys. He is patient, he listens to us, and he explains things slowly and in a manner which is easy and comforting.
He is excellent as always
Dr. Silverstein is always very nice and takes his time to listen and then answer any questions. my daughter is shy and he is very good at getting her to talk to him.
The doctors at CCP are excellent. I am always happy to see Dr. Silverstein, as he has helped with other concerns I had with my other children. He is an amazing doctor!
Dr. Silverstein isn't our normal dr but he was very thorough and concerned. he even called in the evening to check up on my son 's health.
great practice to be part of
dr Silverstein was very thorough
doctor Silverstein is a very kind, patient doctor. he always takes the time to introduce himself to my kids and talk to them a little before their exam so they feel a little more comfortable.
The entire office staff, as well as the doctor are ALWAYS wonderful to work with. I would give a number higher than 10 if possible.
We love Dr. Silverstein!
Wait past appointment time was too much.
Dr. Silverstein was very calm and friendly, the perfect children's doctor.
Dr. Silverstein is terrific - a class act - and we are lucky to have him as our primary pediatrician.
This office is unique in that, not only do I love the Dr's my daughter's see, but the nurses and other staff are a pleasure to interact with.
We have always had good experiences with this provider
we always have great experiences with the doctors & staff at this office
he had lot of patience and reminded me of my grandfather
wait time was way too long. you can have small children wait over an hour to be seen
Our family has been using these providers for a long time. Dr. Silverstein has always been attentive to our questions and concerns.
we were very happy with the doctor.
We waited for a hour to see the doctor, which was difficult with a sick child
Overall a very positive experience
Dr. Silverstein always is on top of my medical history, as if he is simply picking up from where we left off. He is very calm and easy to talk to, even when the topic may be awkward for a teenage boy.
Dr. Silverstein has consistently provided excellent care for my son for the past 8 years. We feel fortunate to have him as our Pediatrician.
Always a good experience.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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