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Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 82
Dr. Luchansky is outstanding in every regard! He is personable, carimg, and highly skilled. I have 100% confidence in his abilities and will continue to recommend him to others.
Dr. Luchansky is a wonderful doctor! Very thorough and efficient with the time he spent with me. I look forward to seeing him for many years to come!
Nurse Heather was wonderful and so was Dr. Luchansky
overall great experience but the wait time was unacceptable, especially for a child who is almost two. appointment time was 2:45. we saw the doctor at 4:20. hard to keep child occupied. i
I appreciate the doctors ability to answer my questions on my health. and concerns for not getting unnecessary test of my eyes due to up coming glaucoma screen next month due. and alerting me to a reduce cost cause of this test for new glasses..
We waited a long time to actually see the doctor, but it was well worth the wait. Him and the staff are all wonderful and extremely helpful.
long waiting time in office waited approx 1 1/2 hours in office to see the doctor
I wish that the office had some evening or weekend hours, I have to take time off of work and pull my children out of school to visit this provider.
the wait time was ridiculous 2hours to see the doctor not acceptable
Good experence put poor on first question not because of the Doctor and staff but because I do not like to talk.
the doxtor was great. the woman before the doctor, (I'm sorry, I forget her name ) believe she works with alignment. She was british I think.... she was EXCELLENT
Dr Luchansky is a terrific doctor !
Dr. LuChansky was very kind and caring. He listened to all my concerns and never once did I feel rushed when speaking with him about the double vision problem I was having. I would HIGHLY recommend him to family and friends.
I thought the office was very nice and very clean. The office staff was helpful during check-in and registration. the exam was thorough, but the wait time was long. By the time the office visit was complete, the eye glass office was closed so my child was unable to look and choose a pair of glasses.
we love love love love this doctor - please tell him we said so - i would nominate him for what my hospital in johnstown would call a gold star!
We had a very good experience with this provider.
everyone was very professional and courteous.
excellent experience. I didn't check a circle for control of pain, as he had no pain
It was good all it was, was an eye appointment that was her first time there.
We waited 2 hours to be seen! That is quite extensive. Our appointment was for 3:00 and we finally saw the doctor at 5:05.
Dr Luchansky is excellent provider he is professional, calm and pleasant person.
Dr Luchansky is great with our kids.
I loved this office, the doctor and the staff very friendly and professional.
I think the provided could have demonstrated more patience/empathy for my child related to anxiety, Difficulty following verbal directions, and high functioning autism.
Dr. Luchansky is an excellent eye doctor. Even though has a heavy patient schedule, he is patient, very thorough and he takes time to offer explanations and to answer to my questions.
Dr. Luchansky is an excellent provider. He is kind and professional at all times. He is truly a model physician.
A remarkably skilled diagnostician and practitioner, who I was very glad to have been served by for my particular health concern.
We had to wait long time to see the doctor.
Waited 1 hour and 30 minutes to see doctor
As all they are good
Dr Luchansky was exceptional, the best experience I have had with any eye doctor. He took time and care personally to try to discover why I am having vision problems and did and redid multiple tests personally (rather than have assistants conduct and assess tests). These tests should have been done by my regular eye doctor BEFORE I had cataract surgery. Dr Luchansky explained that we would go through a process to see which solutions would work best for my vision. He subsequently phoned me and told me about the first lens prescription he would send me. I am looking forward to continuing my care under Dr. Luchansky. The only down side for me seems to be that he is mostly at Children's Hospital and not that frequently at Mercy, so it is not easy to get an appointment.
Dr. Luchansky is a very conscientious, hard working and thorough doctor who does good work and is very attentive toward his patients
took an hour and fifteen minutes before provider saw my child. I would prefer to find a provider who can see my child on time rather than removing him from school early.
extremely professional staff. everyone I came into contact with were very nice and helpful.
never had any problems!
this visit was awesome. I could not have asked for a better visit. my child is somewhat difficult to deal with most of the time. they were wonderful.
Appt was at 11. Showed up early at 10. Didn't get seen till 1150.
all good experiences
He was very nice and friendly. my only complaint is we waitied to see him 2 hours.
Both the assistant and doctor were very friendly and approachable. My young child had a great experience.
wait time much too long...almost an hour and a half before first contact with tech for prep work.
he knew what he was doing
Everything was very good.
Love Dr Luchansky good man very respectful and kind
Dr. Luchansky is a dedicated and focused doctor. I always feel confident in his ability to provide expert care for my vision issues. I feel fortunate to have him as my doctor.
The wait time was awful. Appointment was at 2:15. Had the vision checked by 3:00 pm, but did not see Dr. Luchansky until after 4 pm. Seemed to have no order in which patients were seen. Really considering not coming back to this office as there are other pediatric ophthalmologists I can use.
Excellent care. excellent Doctor and staff
Dr. Luchansky provided a very thorough eye exam; discussed eye health determined during the exam and provided an opportunity to answer any questions.
the wait time to see the doctor took an hour, so my whole visit was an hour and a half just to spend about 15-20 minutes talking to him.
Dr. Luchansky is an excellent dr. I would recommend him but not the office.
I am very satisfied with Children's Eye Clinic
Overall I had a good experience.
we love dr luchansky so much - he is very good with my child and my child trusts him.
dr Luchansky is extremely nice and polite gentleman. it is a pleasure to be his patient
Very professional, informative and thorough.
Very understanding and will go slow so I can understand and view due to mu TBI
I would highly recommend Dr. Luchansky to anyone. I speak very highly of him. He is helpful, kind, and shows genuine concern for any questions/problems brought to his attention.
I was very satisfied with the care given.
Love them, everyone is very nice
I am always impressed with Dr C. Luchansky's knowledge, level of experience and consistent professionalism.
This was a visit to check my son's eye after a visit to the ED for a corneal abrasion. We were nothing but happy with Dr. Luchensky. He was very kind and took great care to make my son feel comfortable.
Keep up the good work!! You have a great group of people at Eye Center@@
A well run office with excellent office staff and knowledgeable professionals.
All Three people that we met with were extremely helpful. They each took the time to listen, talk, and explain the results of the testing they performed as well as answering my many questions. I was very pleased with the visit. They were very thorough!
Everyone in the office was wonderful. They were very patient with my son, who was very afraid to get eye drops. They addressed every question and concern my son had and did so in a respectful manner, taking as much time as my son needed to calm down. I truly appreciated how they handled his appointment.
We were very impressed with the speed as to which my husband was taken back for his appointment.
He just seemed annoyed and not real friendly at first. It was difficult to get my baby to want to be held at her own will and have him touch her. I think if he would have interacted with her move prior to him examining her. She would have cooperated much better.
Very pleased with all of the care providers and support staff we dealt with.
Dr. L is very professional, gentle approach with kids, reassuring
Dr. Craig Luchansky is SUPER AMAZING. He is a GREAT Listener, Very Professional, Very Knowledgeable, Very Caring, Very Competent, Very Compassionate about his work, Very polite, Very Delightful, Very Respectful and much more....
First time visit to Dr. Luchansky, but will definitely be back; I feel very confident about the quality of the eye examination I received and he is very personable and re-assuring.
It was a great office, the nurse/PA lady was great really listened to what I had to say and tried to work with me and my freakishly strong eye muscles. I wouldn't recommend this doctor but I don't have anything negative to say either. Just neutral.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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