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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Maryland School of Medicine Baltimore, MD
Nationwide Children's Hospital Columbus, OH
UPMC Children's Hospital of PittsburghUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 91
The doctors are over scheduled! It took 45 minutes between the time of our scheduled appointment and when we saw the doctor. Everyone was very courteous but when dealing with little kids this is too long to make them wait.
We are always happy to see Dr. Wallce. She has been seeing us since the first weight check at 5 days old. Knows us well and asks the right questions.
Dr. Wallace is wonderfully patient and kind. She is always wonderful to both my sons even when they squirm or do not want to cooperate.
My pediatrician sees all 3 of my kids and I love it. We all love her, she's like part of the family.
dr w was amazing. nothing but great things to say about her. it was the first time he was ever sick and she was calm and explained everything even though I was in tears.
Dr Wallace is also pleasant and was very thorough. My daughter had a rash that was a bit difficult to figure out and she made sure to enough time with us. Dr Wallace isn't my daughter's PCP, but when she's not available we always try to get in with Dr Wallace.
she wonderful she's very patient and good with the kids my kids feel very comfortable
Was so happy with DrWallace that we are switching to her for the future . she is very knowledgeable. I would highly recommend her
Wonderful doctor. Polite and personable.
Dr. Wallace truly is amazing. She is compassionate and thorough. I would highly recommend her to anyone with children.
Dr. Wallace always takes the time with my children! she talks and interacts with my child!
Dr. Wallace provided excellent service. She was very professional with a very sweet personality.
we absolutely LOVE Dr. Wallace!
it was very good visit
We love Dr Wallace and all the staff at CCP
Dr. Wallace is an EXCELLENT physician for my children. She always takes time to listen to concerns and addresses those concerns.
Always very friendly and helpful with any issues! Wonderful doctors and staff!
She is always very nice and listens to what I have to say. When I have a question, she explains in a way that is easy for me to understand. I always feel comfortable talking to her about anything. Everyone in the office is very respectful. The only problem is that sometimes it can be crowded and I have a longer waiting time.
I have always had a positive experience with the medical; and non medical personnel in this office. everyone took the appropriate time with my child and myself related to our visit and etc...
Dr. Wallace was very good to my daughter.
Dr Wallace is always professional at our appointments and answers all my questions!
Dr Wallace always talks to Levi and is professional.
We love Dr Wallace she is the best. I love that she gets down to my kid's level and talks to them no me about their visit. she will talk to me when needed but the kids are less overwhelmed because the doctor is interacting with them and showing care for them.
Dr. Wallace is by far the best!!
Dr. Wallace is wonderful however I was very disappointed that she did not acknowledge my child's history of Febrile Seizures when recommending he receive the DTap, MMRV, and Flu vaccines. I did not realize until reading the documentation AFTER our visit that it is specifically listed on the handout that these are risky for children with a history of seizures. While I was given the info sheets during the visit, I was unable to read through them at the time due to needing to focus my attention on my child while in the office.
Her provider is a wonderfull lady.
dr Wallace was very professional . I would request her any time.
the office is very understanding if one child is fussy and is helpful and welcoming. the doctor answered all questions and interactions are great recommend them to everyone
I am always satisfied and pleased with how kind and caring Dr. Wallace is. They were able to get us an appointment for my sick child 45 minutes after I called the office.
excellent doctor ask about the kids and takes time to answer any questions and checks about previous issues. great doctor
Dr. Wallace is amazing! My Mother in law took my son to the appointment and she said she was so kind, loving, and answered any questions she and my son had. My son was extremely comfortable with her and had a good visit.
Love CCP Natrona Heights Doctors! We have seen all different doctors in the practice over the years. I've never had a bad experience in the 19 years I've been taking my three children to them.
Dr Wallace is very kind, intelligent, and has a wonderful bedside manner! All 3 of my boys see her and we love her!
Dr. Wallace is fantastic
Dr. Wallace was excellent - kind, knowledgeable, and respectful. We would love to see her join the practice permanently!
We love Dr. Wallace! always respectful to us and listens to everything.
We adore Dr. Wallace; she is always thorough, friendly and knowledgeable.
we love Dr Wallace's kindness and thorough Examination of our children to make sure everything is healthy and as it should be.
I was very happy with my child's well visit with Dr. Wallace.
Can't say enough about Dr. Wallace is the the best! Highly recommend her as a doctor.
dr. Wallace was very kind and thorough and listened intently to everything I had to say ! overall we had a great visit
Doctors are working really hard to get my son alot healthier . I'm truly grateful. Nurse Karen is an amazing nurse aswell .
my only complaint/ concern about the visit was that the dr insisted on separating me from my child during the visit. my daughter is 15, and still a minor. as her parent I have every right to hear what the dr is telling her. I have no problem with my daughter answering questions for herself or stepping out of the room during the examination portion of the visit, but reserve the right to remain present during the visit.
Dr. Wallace is very easy to talk to ,and she made it easy for my son to feel comfortable and be open with her about what his signs and symptoms were.
Dr. Wallace is the best and I would HIGHLY recommend her to anyone. Thank you for all she does!
Dr. Wallace is wonderful.
I love this office and the people in it! They are always courteous. The doctor is always very attentive and informed.
I love Dr. Wallace! Very knowledgeable and friendly!!
Always a pleasure working with Dr. Wallace. She's always smiling, happy, and has a positive attitude. She's offered so much needed advice and guidance since we began working with her. I would trust her judgement and opinion over any other doctor I've worked with.
every visit has been a good experience
Our appointment was at 3:15, and we didn't see Dr. Wallace until almost 4:00. We love Dr. Wallace and we think she's the best ever, but I had to leave work early because an appointment after 4:00 with this doctor wasn't available until the middle of May. Then to have to wait so long for a wellness visit was a little upsetting.
Dr was super pleasant and was able to communicate easily with my son.
also very sweet caring and helpful
absolutely love doctor Wallace!!
Dr. Wallace is a GREAT provider!
Dr. Wallace is always friendly and understanding. She listens to my questions and concerns and addresses them every time we see her.
I truly appreciate always being accommodated when my children are sick
CCP is best doctors I have ever dealt with
she is our #1 choice if dr Gibson is not available
I feel thankful for Dr. Wallace service and the nurses and staff are very approachable and efficient .
great experience at visit
We are very comfortable with Dr. Wallace. She is friendly and knowledgeable, and we would recommend her to friends and family.
Ms. Wallace is very kind and good with my children.
doctor's and all the staff are wonderful! so wonderful to have them
we LOVE Dr. Wallace
we are always very pleased with the doctors and staff! The receptionists are so courteous and helpful. The nurses are thorough and gentle (especially with shots!). And Doctor Wallace is absolutely the best with our kids and handling our concerns!
love dr. Wallace !!
Wonderful office and wonderful, compassionate pediatrician!
all I have to say is her care is great nice nurces and doctor.
This provider has a great personality and is very knowledgeable! She takes the time to listen and explains everything back in a understanding manner.
overall friendly and vertical courteous
love this place. more toys in waiting room please
Everyone in the office were very understanding and comprehensive.
We love Dr. Wallace! She is so kind and considerate. I always feel my concerns are heard and taken seriously. I also appreciate how proactive she is when any possible delays arise.
Dr. Wallace was wonderful! She was attentive, thorough and engaged my teen daughter in the process. Spoke directly to her, etc.
Dr. Wallace is excellent and the staff were very helpful!
The provider, Dr. Wallace, is great. This was one of the few visits that the front desk and nurse were fantastic as well.
Everyone was very polite and helpful when I asked questions. Also, the office was exceptionally clean.
Dr. Wallace is excellent, very understanding of our needs.
We love Dr. Wallace! She is so informative and always answers our questions about our child's health with respect.
Dr Wallace is a wonderful doctor, very knowledgeable, kind, attentive, and great with my children. I would recommend her to anyone I know that is looking for a pediatrician.
The office staff and my child's provider has always been caring and helpful. We've never had a negative experience.
I love this office! Our doctor is wonderful and our nurse is great!
I feel so fortunate to have such a wonderful doctor that stays up to date on current AAP and WHO recommendations. I know I can trust her advice and feel she always validates my concerns in a very respectful way.
Dr. Wallace is a great doctor. My child saw her last year for an illness. When it was time to schedule her annual appointment, I was told that her regular doc was no longer at the practice. I'm happy to say that Dr. Wallace is now her primary care provider.
Great job making a nervous kid feel comfortable
The wait time to see the doctor after being taken to the exam room was fairly long at about 45 minutes.
Best pediatrician ever. My family would recommend Dr. Wallace to anyone looking for a thorough and concerned pediatrician.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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