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Children's Hospital is ranked One of America's Best Children's Hospitals.
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Magee-Womens Hospital of UPMCChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 64
The office staff and my child's provider has always been caring and helpful. We've never had a negative experience.
I love this office! Our doctor is wonderful and our nurse is great!
I feel so fortunate to have such a wonderful doctor that stays up to date on current AAP and WHO recommendations. I know I can trust her advice and feel she always validates my concerns in a very respectful way.
Dr. Wallace is a great doctor. My child saw her last year for an illness. When it was time to schedule her annual appointment, I was told that her regular doc was no longer at the practice. I'm happy to say that Dr. Wallace is now her primary care provider.
Great job making a nervous kid feel comfortable
The wait time to see the doctor after being taken to the exam room was fairly long at about 45 minutes.
Best pediatrician ever. My family would recommend Dr. Wallace to anyone looking for a thorough and concerned pediatrician.
The nurse was exceptional and kind to my child. she made him feel at ease. Thedoctor was also very kind and caring.
More hand washing please!!!
this office continues to provide reliable quality care for us
we like this doctor.
thorough and nice
we love Dr. Wallace and the staff at CCP Natrona Heights. Dr. Wallace is always sensitive to our needs and is very responsive to our wishes when it comes to our child'/ medical needs.
I have high regard for CCP; just had an issue with appointment wait times on just this most recent visit
Dr Wallace was very friendly. She took her time to make sure she understood what was happening with my daughter. She asked lots of questions and was very thorough.
Always a great experience
We love this practice. Our child was ill once over the weekend, and the nurse on call gave us excellent advice. I've also been able to message Dr Wallace via myupmc, which is a great tool . I wouldn't want to take our son anywhere else.
Dr. Wallace is great!
Dr Wallace is a very caring an understanding doctor.
Dr. Wallace and the entire staff were great
Dr. Wallace is an excellent pediatrician
love Dr Wallace. I have now made her the provider for all 3 of my children.
we love this office. everyone is very kind and helpful
this was a first appointment for our newborn, but the staff and dr. walace made us very comfortable and we are confident the care our son will receive throughout childhood will be great
wonderful office with great Dr's, nurses, and staff. wouldn't want to go anywhere else!
All staff seem to go out of their way to make my child and I comfortable. everyone is exceptionally kind.
she answered all my questions.
Dr. Wallace did an amazing job, she is thoroughly, gentle, very passionate, and overall an amazing physician.
Great doctor. Friendly. Caring. Happy. Easy to talk to. She remembers our son and even comments on his sibling. Most doctors don't remember who you are and treat you more like a number. We never feel like this with doctor Wallace. Would highly recommend.
Very good. This was our 1st visit with her, and we will go back to see her again. She was very kind, friendly, and was very nice to my child. Very satisfied with this pediatrician.
She was in more of a hurry to leave than explain what was wrong with my son. She ordered the strep test and that was the last we saw her after waiting for 40 minutes in the room to see her in the first place.
I am always very pleased with our visits with Dr. Wallace. She is very tentative to what stage of the game we are in with my baby and informative to how to handle her current phases/changes. The nursing staff is always so friendly and comfortable to be around. I would recommend this office to anyone and I frequently have!
The nurse who took us back to the exam room was so friendly. They usually are, but this nurse was above the normal nice and friendly. We enjoyed talking to her and she had concern for my daughter being sick. Even though Dr. Wallace is not my child's pediatrician, she is my 2nd choice for Doctor. She's always so amazing and nice when we see her. My daughter loves her as much as I do!!
Dr. Wallace is always thorough and professional. She makes my daughter and I feel very comfortable.
Dr. Wallace and the staff were excellent.
Dr. Wallace truly has been one of the most phenomenal providers my children have had the opportunity to care for them.
I like that the doctor spoke to my child first before addressing me. That is very important to making a child feel comfortable about seeing a doctor.
Dr. Wallace was very helpful. It took a while waiting in the exam room, but we were in and out once she was in there.
She was very understanding and explained the condition to me very clearly and also how to prevent it.
This practice always offers very high quality medical care.
We always have had a good experience with our child care provider.
Great doctors and staff!
Dr. Wallace was amazing and extremely friendly.
She was very friendly and understanding to my son.
Our regular doctor could not see her that day.so we took Dr. Wallace...she was excellent!
I love the way Dr. Wallace tries to look at what is really going on and doesn't just respond to a symptom and make a referral. She asks questions and listens to the answers and listens to any additional input from me. She will let me know if I am off track in my reasoning as well as encourage/affirm any good habits I am reinforcing for my children or my children are displaying. She is always offering age appropriate education to my children. She treats my children with respect. She is respectful towards me as well.
I couldnt ask for a more courteous doctor or assistants or staff! They are really wonderful
very friendly and attentive
Dr. Wallace is always soft spoken but knowledgeable and secure with her answers. She's definately approachable.
Dannika is extremely nice and helpful. She is good at comforting the fears of a first time mother!
This was the first time that we had met this doctor and we were well pleased!!
Dr. Wallace is very professional, but is also friendly. I was extremely impressed by her.
Dr. Wallace is an excellent physician. My daughters and I have the utmost confidence in her, and they feel very comfortable with her. They indicate they feel they can talk to her about any issue.
This was our first time meeting this provider and she was amazing also. So friendly and caring.
We usually see Dr Daly but switched this year since daughter is growing up to female MD. Saw Dr. Wallace for the first time and loved her. My daughter said after our appointment that she really liked her and wants to keep coming back to Dr. Wallace.
I absolutely love dr. Wallace. my son has been to a lot of different pediatricians looking for someone like her. she is amazing and I tell everyone about her. I'm so glad we finally found her and now both my kids see her.
I am disappointed however that I brought my child in for a cold and a bad cough on the 6th. They advised that is was a virus. I had to take her to an emergency apt on the 7th in Natrona Heights and she was diagnosed for a double ear infection.
Dr. Wallace is new to us - we were patients of Dr. Chesek. we are very happy with her services
Dr. Wallace is a great doctor, she's smart, friendly, has GREAT bedside manner, and my daughter really likes her. I've recommended her to others with small children.
I have three kids; one boy, two girls. I may switch my girls to Dr. Wallace because they would be more comfortable seeing a woman. Very impressed by her!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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