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Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Maryland School of Medicine Baltimore, MD
Nationwide Children's Hospital Columbus, OH
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 67
Dr. Wallace is a GREAT provider!
Dr. Wallace is always friendly and understanding. She listens to my questions and concerns and addresses them every time we see her.
I truly appreciate always being accommodated when my children are sick
CCP is best doctors I have ever dealt with
she is our #1 choice if dr Gibson is not available
I feel thankful for Dr. Wallace service and the nurses and staff are very approachable and efficient .
great experience at visit
We are very comfortable with Dr. Wallace. She is friendly and knowledgeable, and we would recommend her to friends and family.
Ms. Wallace is very kind and good with my children.
doctor's and all the staff are wonderful! so wonderful to have them
we LOVE Dr. Wallace
we are always very pleased with the doctors and staff! The receptionists are so courteous and helpful. The nurses are thorough and gentle (especially with shots!). And Doctor Wallace is absolutely the best with our kids and handling our concerns!
love dr. Wallace !!
Wonderful office and wonderful, compassionate pediatrician!
all I have to say is her care is great nice nurces and doctor.
This provider has a great personality and is very knowledgeable! She takes the time to listen and explains everything back in a understanding manner.
overall friendly and vertical courteous
love this place. more toys in waiting room please
Everyone in the office were very understanding and comprehensive.
We love Dr. Wallace! She is so kind and considerate. I always feel my concerns are heard and taken seriously. I also appreciate how proactive she is when any possible delays arise.
Dr. Wallace was wonderful! She was attentive, thorough and engaged my teen daughter in the process. Spoke directly to her, etc.
Dr. Wallace is excellent and the staff were very helpful!
The provider, Dr. Wallace, is great. This was one of the few visits that the front desk and nurse were fantastic as well.
Everyone was very polite and helpful when I asked questions. Also, the office was exceptionally clean.
Dr. Wallace is excellent, very understanding of our needs.
We love Dr. Wallace! She is so informative and always answers our questions about our child's health with respect.
Dr Wallace is a wonderful doctor, very knowledgeable, kind, attentive, and great with my children. I would recommend her to anyone I know that is looking for a pediatrician.
The office staff and my child's provider has always been caring and helpful. We've never had a negative experience.
I love this office! Our doctor is wonderful and our nurse is great!
I feel so fortunate to have such a wonderful doctor that stays up to date on current AAP and WHO recommendations. I know I can trust her advice and feel she always validates my concerns in a very respectful way.
Dr. Wallace is a great doctor. My child saw her last year for an illness. When it was time to schedule her annual appointment, I was told that her regular doc was no longer at the practice. I'm happy to say that Dr. Wallace is now her primary care provider.
Great job making a nervous kid feel comfortable
The wait time to see the doctor after being taken to the exam room was fairly long at about 45 minutes.
Best pediatrician ever. My family would recommend Dr. Wallace to anyone looking for a thorough and concerned pediatrician.
The nurse was exceptional and kind to my child. she made him feel at ease. Thedoctor was also very kind and caring.
More hand washing please!!!
this office continues to provide reliable quality care for us
we like this doctor.
thorough and nice
we love Dr. Wallace and the staff at CCP Natrona Heights. Dr. Wallace is always sensitive to our needs and is very responsive to our wishes when it comes to our child'/ medical needs.
I have high regard for CCP; just had an issue with appointment wait times on just this most recent visit
Dr Wallace was very friendly. She took her time to make sure she understood what was happening with my daughter. She asked lots of questions and was very thorough.
Always a great experience
We love this practice. Our child was ill once over the weekend, and the nurse on call gave us excellent advice. I've also been able to message Dr Wallace via myupmc, which is a great tool . I wouldn't want to take our son anywhere else.
Dr. Wallace is great!
Dr Wallace is a very caring an understanding doctor.
Dr. Wallace and the entire staff were great
Dr. Wallace is an excellent pediatrician
love Dr Wallace. I have now made her the provider for all 3 of my children.
we love this office. everyone is very kind and helpful
this was a first appointment for our newborn, but the staff and dr. walace made us very comfortable and we are confident the care our son will receive throughout childhood will be great
wonderful office with great Dr's, nurses, and staff. wouldn't want to go anywhere else!
All staff seem to go out of their way to make my child and I comfortable. everyone is exceptionally kind.
she answered all my questions.
Dr. Wallace did an amazing job, she is thoroughly, gentle, very passionate, and overall an amazing physician.
Great doctor. Friendly. Caring. Happy. Easy to talk to. She remembers our son and even comments on his sibling. Most doctors don't remember who you are and treat you more like a number. We never feel like this with doctor Wallace. Would highly recommend.
Very good. This was our 1st visit with her, and we will go back to see her again. She was very kind, friendly, and was very nice to my child. Very satisfied with this pediatrician.
She was in more of a hurry to leave than explain what was wrong with my son. She ordered the strep test and that was the last we saw her after waiting for 40 minutes in the room to see her in the first place.
I am always very pleased with our visits with Dr. Wallace. She is very tentative to what stage of the game we are in with my baby and informative to how to handle her current phases/changes. The nursing staff is always so friendly and comfortable to be around. I would recommend this office to anyone and I frequently have!
The nurse who took us back to the exam room was so friendly. They usually are, but this nurse was above the normal nice and friendly. We enjoyed talking to her and she had concern for my daughter being sick. Even though Dr. Wallace is not my child's pediatrician, she is my 2nd choice for Doctor. She's always so amazing and nice when we see her. My daughter loves her as much as I do!!
Dr. Wallace is always thorough and professional. She makes my daughter and I feel very comfortable.
Dr. Wallace and the staff were excellent.
Dr. Wallace truly has been one of the most phenomenal providers my children have had the opportunity to care for them.
I like that the doctor spoke to my child first before addressing me. That is very important to making a child feel comfortable about seeing a doctor.
Dr. Wallace was very helpful. It took a while waiting in the exam room, but we were in and out once she was in there.
She was very understanding and explained the condition to me very clearly and also how to prevent it.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: