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Spends Enough Time with You
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Shows Respect to Patients
Explains in a Way You Understand
Otolaryngology (ENT)Otolaryngology (Pediatric)
MD, University of Michigan Medical School Ann Arbor, MI
University of Virginia Medical School Charlottesville, VA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
View Dr. Chi's full list of publications from PubMed.
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 136
appointment was 0915 wasn't even takien to exam room to 1030. no one even came out to say doctor running behind etc. we were close to first appointment of day, doctor should not have been over an hour and fifteen minutes behind just to get in room. it was approximately 11 when we left.
As always Dr. Chi does a wonderful job!! He is so compassionate and interested in my daughter and her well being!!!!!
Dr. Chi is a very kind man. Spoke with knowledge and confidence. when referencing surgery he made sure that when explaining the pain part of it he whisper/mouthed the word pain so as to make sure my 4 yr old did not hear. He made me feel very comfortable and that my child's condition, simple and as routine as tubes as t&A removal are, it was important. Dr. Chi was gentle with her and tried to make her S comfortable as possible before beginning his exam. I recommend this man to anyone.
Dr. Chi is my son's ENT doctor as well. He did an amazing job with my son's adenoidectomy/tubes and I feel he will do an amazing job with my daughter's tonsillectomy, adenoidectomy, and tubes as well.
Dr Chi is excellent!
Dr. Chi is a true asset to the UMPC network and a blessing to our family.
Dr. Chi was excellent. He listened to our concerns & he addressed them. He was very thorough in his exam & explanation to us.
Dr. Chi and his staff were very helpful, nice, and knowledgeable. Overall it was a great experience for us.
Keep Up the good work Dr. Chi! Thank you for providing the best care always for my two boys!
Best Provider ever!
Dr. Chi is so kind. His demeanor is so calming for the child and parent. He doesn'tmake you feel rushed when in the appointment. He listens and recommends what's best for your child.
Dr. Chi is exceptional. He addressed the medical needs of my child, he is familiar with her history and care. He is kind. After discussing options with me, he turned his attention to my child and spoke to her in a clear and respectful way, so that she would understand what the next steps in her care would be.
Dr. Chi is fantastic
a wonderful experience definitely worth the almost 2 hour drive.
Dr. Chi is very kind, calm, and caring. He is excellent with special needs patients.
Dr Chi is always very professional, and thorough. We recommend him to everyone. He speaks patiently to both my daughter and myself.
Dr. Chi is one of the best physicians we have come across.
Dr. Chi is fantastic. I am a physician and we travel from Maryland to see him. Worth the trip.
Dr. Chi is one of the most patient and kind physicians we have encountered.
Dr. Chi is very nice, respectful, knowledgeable and thorough. we are lucky to have him for our child's needs.
Dr. Chi and the entire staff was fabulous. We contacted ENT as I suspected my sons tongue tie that was already "fixed" was still an issue. Dr. Chi and his staff listened to my concerns and they assured me that I was right and they wanted to get it resolved as quickly as possible. He was outstanding, we drove 2.5 hours for the visit and Dr.Chi even called us on our way home to check in!
Dr. Chi and the medical student working with him were fabulous working with my two year old - relating to her by talking about Sesame Street, which they knew she liked. they put her at ease, which make the experience so much better!
everything was great. the appointment was very quick and he explained everything and was extremely nice. they even let us stay in the room to feed and change the baby
Dr Chi has been with our family for over 10 years and he continues to excel in his service and level of expertise.
Dr. chi is an exceptional ENT and I would not take my children anywhere else.
fantastic care, efficient office.
Dr Chi and his staff were great with my daughter. they tried to make her feel comfortable
Dr. Chi has an amazing bedside manner and his calm confident demeanor allows my daughter with anxiety to feel safe and get through her appointments with minimal anxiety.
I thought Dr. Chi was kind and caring. He immediately put my husband and myself, and most importantly, our son at ease. This was a 2nd opinion/ pre-op appt and I felt that he spent a very generous amount of time with us. We feel quite comfortable having him operate on our son.
Dr. Chi is one of the most impressive physicians I've encountered in my life. My husband and I feel so thankful we were referred to him for our son's ENT care. Which, in reality, who wants to have to experience an ENT surgery for a toddler!?! Dr. Chi turned a potentially negative and stressful life event into a positive experience with a successful medical outcome. Each time we see him, he goes above and beyond whether it be with medical advice, examination, explanation, or even a simple parting "trinket" for my son at the end of the visit.
dr. Chi is always very compassionate and always listens to our needs for our child. he helps us make the right decisions for her
Dr Chi and his physician assistant, Jen, were amazing. They were timely, listened carefully to my concerns and addressed them appropriately. I would recommend them to anyone.
the only issue I had was with the wait time. his appointment was at 3:15 and he was not seen until 4:15
Dr. Chi is always so kind and welcoming when we come to visit him. He is genuinly concerned about our daughter's health and takes time to explain things so that they are easy to understand. He does not rush to perform surgical procedures. We think Dr. Chi is wonderful and we enjoy coming to see him!! We would highly, highly recommend him to friends and family!!
dr chi is friendly, great with kids and has such wonderful demeanor overall.
We travelled to Pittsburgh to visit family, before we left New Jersey my son ran into the dining room table on his scooter injuring his ear...We had no wait in the ER and were seen promptly once we were in a room...All the drs, nurses and ENT group were excellent...they went above and beyond to help my son and made him feel brave...I will always refer anyone to this hospital, the experience was par none of any other hospital I have been to.
We were just a bit disappointed Dr.Chi already had a plan for our son before taking a personal look at him, he went by what the physician assistant told him, told us we would hold off on surgery and then looked at his throat and ears. We waited months to see him.
excellent. would not ever go to anyone else
my daughter normally responds better to female physicians, but she loves dr chi. he's kind and so good with her!
extremely long wait time to get an appointment otherwise excellent doctor, listens and explains very well
Dr Chi was very helpful. If I was unable to ask questions it was because my husband walked out upset due to the possibility of my child having to have surgery. However, Dr. Chi handles that extremely well too. He must see that often. The only complaint I have is that which isn't related to the doctor is that I haven't received my call from the office to set up sleep study for my son.
we always enjoy our Cochlear Check Up with Dr Chi he is one in a million! If there were more people like him in the world it would be a much better place.
dr. chi was extremely nice and so understanding. he was also very pleasant and gentle with my toddler. he made my son feel completely at ease.
Dr. Chi was well prepared, kind and answered all questions we had. We had an excellent visit.
Dr. Chi and Jennifer were very kind and helped Reagan feel comfortable.
Dr. Chi is an incredible caring doctor.
Dr. Chi, every time I had to bring my son in...He was so nice and understanding and showed all intrests in doing what was the right thing to do for my son. He is a great doctor and I appreciate everything he does.
Dr. Chi is wonderful, can't say enough good things about him.
I am glad Dr. Chi is caring for my son. It makes me feel at ease after he has received an all clear until the next appt 6-9 months later for his ongoing and lifelong ear condition.
my child's provider is a excellent provider and I will definitely recommend my child's provider to family and friends
I felt involved in my child's care and felt heard regarding his health concerns.
this was our first visit. dr Chi and his pa was amazing. took time to listen to us about our child's ear and her pain etc.
Dr. Chi has been an amazing resource for our family. I cannot say enough good things about him. He listens to our concerns and address them during the course of his assessment. He has seen us through tough times and ultimately improved my child's condition when other providers would not listen to our concerns.
Dr. Chi is great. He explained things in a way that even my 4 year old could understand. He is so kind and made our overall experience fantastic.
I felt very comfortable with Dr. Chi and I am very happy he's going to remove my tonsils!
Dr.Chi is a fantastic ENT. He takes time to explain things in an easy to understand way and makes the parents and patient feel at ease. He listens to our questions and does not make us feel rushed through the appointment.
Dr. Chi is top notch. He treated my son so nicely and eased any fears he had which made the appointment go very smoothly. Dr. chi embodies the true essence of what a pediatrician is - someone who cares deeply for children and is dedicated to bettering or maintaining their health. we are so pleased.
very good guy very concerning and informative
My daughter has been seeing Dr. Chi for her ear issues for many years. He is always kind, gentle, and considerate of my daughter and spends time listening to me. I couldn't ask for anything else!
Dr. Chi is amazing. I have great confidence when he is treating my children that they will get the best care possible. I would highly recommend him to anyone who needed a doctor for their children.
Dr. Chi is an amazing doctor and I value his opinions and advice. He always makes you as the parent feel like you have a say in the treatment plan of your child. I have never met a more thorough and kind physician.
Everyone was very caring and professional.
Dr Chi is te best. he us very thorough, and able to answer all of my questions.
Dr.Chi is an amazing kind hearted doctor who made our experience a nice one because he knew it was a hard situation on us. I wish more doctors could have his attitude. he truly is an amazing doc.
I wish we didn't have to wait 45 minutes in the waiting room past our appointment time.
Dr. Chi is a terrific care giver and person. He is very thorough and knowledgeable in his field.
Dr. Chi is the best doctor of any type that you my son has seen in regards to helping a child feel comfortable. My son has high anxiety in medical settings due to the need for frequent medical care. Dr. Chi's tone, explanations, gentle mannerisms and validating statements put my son at ease. As a trauma therapist for children, I can say with confidence that Dr. Chi could train physicians in creating emotional safety with patients and ensuring positive, effective treatment. Dr. Chi also took time to answer my questions and explain anything we needed to understand- both me and my son. Very respectful and caring. Thank you!!
The surgery performed by Dr. Chi went great for my daughter with no complications, excessive pain or problems of any kind. Dr Chi was attentive and and personable and put us at ease at all times. The entire procedure and overnight stay at Children's Hospital went flawlessly and all the staff we interacted with was exceptional.
Dr. Chi was excellent! We brought our daughter in for a possible lip and tongue tie that was affecting her eating a little bit. He examined her and found she had 2 small ties and offered to clip them right there. We were amazed that it was that easy and quickly done. I would recommend any mother to see him for this issue.
Dr. Chi was wonderful! He took his time examining my son and made sure to answer any questions that I had. I am very pleased with our visit and I am happy to have him as our provider.
we love dr chi
Dr Chi is a wonderful Doctor. My daughter loves him.
Dr. Chi is an amazing doctor .
Dr Chi listened, asked questions and took his time to explain in detail my child's medical ailment and all possible treatments.
my 8-year-old son was very nervous about the appointment. Dr. Chi was very sweet to him asking about hobbies and sports to make him more comfortable. It was greatly appreciated!
We're really thankful for Dr Chi, his expertise in his field and care for our child and our concerns for him. God has blessed him!
Dr. Chi is amazing! We are so happy that we found such a caring doctor. His concern with our son and level of care/suggestions/treatment goes above and beyond!
love dr. chi!
Dr. Chi did a wonderful job with my child's surgery as well as pre and post operative care.
Didn't have to wait long, staff very courteous and friendly
Dr. Chi was very caring and worked with the parent every step of the way.
Always pleased and satisfied with our visits with Dr. David Chi.
Dr Chi sets the standard for how all providers should treat their patients. he is the most respectable, kind, caring, empathetic physician I've ever encountered. I worked in health care for over 10 years so I've met a lot of physicians and health care providers. He stands out even compared to the very best!
Dr Chi was not only provide exceptional medical care but he also showed compassion and had wonderful bedside manner. I thank you for taking care of my baby!
Dr Chi and staff were fantastic! he was very knowledgeable and friendly. he made us feel at ease and gave us practical guidance. I was very pleased with our experience.
Very friendly and detailed about my child. They answered all of my questions and were very sweet and patient with her even when she was very scared as they were looking in her ear and taking out her tube.
we have an excellent provider and we are very pleased.
Dr. Chi and the physicians assistant were fantastic from start to finish.
Dr. Chi (ENT) is excellent! He is the most understanding and patient doctor.
Dr. Chi is an outstanding doctor. He has cared for our son for nearly 13 years now and has always been exceptionally good with both us and our son. I have and would continue to recommend him to friends and parents of children in need of ENT care.
Dr. Chi was awesome. He let me also look into the babies ears to see his tubes. I thought that was awesome. I really appreciated the extra step to include me.
Dr. Chi is an excellent physician. Some of these questions aren't relevant or applicable, so perhaps a not applicable option would be prudent.
Dr Chi is a fabulous doctor and I would most definitely recommend him to anybody. He is a wonerful doctor, takes his time with the child and parent and explains everything.
everyone sanitized before interacting. loved it!
Dr. Chi is a wonderful doctor and I recommend him to anyone who has a child with ENT issues.
would like to have more description of surgery va just answering the questions that I ask
Excellent visit, no bad experiences at all.
entire process was smooth. wait time was minimal. all personnel were wonderful.
Our experience with Dr. Chi was beyond our expectations. He instantly commands a peaceful energy from all, his smile is sincere, and he is calming to children and adults alike. What a great doctor, kind and gentle! I would recommend him to anyone. For a first time parents who had to have a child sedated and undergo a procedure, Dr. Chi's experience was perfect.
Dr. Chi is to me, honestly, the ultimate combination of knowledgeable talented surgeon/physician with kindness and relatability to both kids and parents. I am so happy and thankful he was the one we chose (and who came recommended) to care for our daughter.
Dr. Chi is one of the best doctors my child has seen. he is very friendly and has an excellent bedside manner which seems rare nowadays. He answered all my questions and takes the time to spend with you. Highly recommended.
love Dr chi and wexford staff
attentive and fast
Dr. Chi was honest and did not sugar coat his thoughts, however he was tactful and respectful with their delivery. He treated my child as an intelligent individual and listened to what was said. Both my child and I left the appointment feeling good about the visit. Excellent provider. We would not hesitate to see him again.
Dr. Chi and his team are attentive individuals who ask important questions. They talk to us in a way that explains what is happening using medical terms when necessary and using everyday vocabulary when appropriate. Overall, this has been a comfortable experience.
Dr. Chi is one of the most caring, kind, compassionate physicians I've ever interacted with.
Dr. Chi is an excellent clinician. He was thorough, kind, and answered all of my questions. I would recommend him to others.
waited for 2 hrs to see the doctor.
Dr Chi is wonderful with our daughter..he showed her the MRI and all the parts of the ear and explained them fully in a manner she could easily grasp.
Dr Chi is a excellent physician.
when we left our exam room, my 6 year old son (who has seen many doctors this year due to lots of ear infections!) said "He is THE NICEST doctor ever":)
Dr. Chi is a great doctor and, the front desk staff (alligator) was also very pleasant.... Keep up the good work!!!
wonderful experience as always.
Dr.Chi is the veryyyyy best. he knows how disabled my son is,,,, Dr. Chi treats us with the most respect ever. Dr. Chi, and Dr. Martin, dentist are our two favorite Doctors at Children's Hospital.
I saw Dr Chi as a recommendation from a speech therapist. After our initial visit with Dr Chi I thanked the therapist that recommended him & anytime anyone asks about ENT I highly suggest Dr Chi. I truly felt that he listened. He spoke to not only me but also to my daughter. He asked me questions. Instead of saying we are going to do this or that he suggested & asked if I agree & if it was alright with me. I have & will continue to recommend Dr Chi.
we were very pleased with our appointment and the attentiveness of the provider. he was very kind and took his time with us. we did not feel rushed at all.
Dr. Chi and the staff were extremely easy to talk with and did not rush you through the appointment
Dr. Chi is a fantastic physician. I would recommend him to any other parents whose children need an ENT. He treats my 9-year-old with as much respect as he does me, asks her questions & listens to her, as he does for me! He's very gentle, kind & I trust him wholeheartedly with my daughter's care.
Dr. Chi & all of the nurses who assisted in my sons surgery and recover were amazing! I am so thankful for all that they did!
still waiting for them to get back to me about a sleep test for my daughter they said they'd schedule "in the few days."
I am 100% satisfied with Dr. Chi's medical expertise and bedside manner. I don't think it is appropriate to indulge parents in customer satisfaction surveys, Dr.s shouldn't be forced to pander to us to provide a warm welcoming environment, my primary concern is their skillful and accurate handling of my child's diagnosis and treatment, both of which I feel Dr. Chi provides.
We waited in the waiting room for 50 minutes. I had to ask the receptionist why all the other patients came and go and we were still waiting. Once we got in we had to wait additional 20 minutes before we saw the doctor. And the doctor told us what we already know. My daughter lost hearing on one of her ear. The hearing test showed that and the doctor has all the information. Why can't the doctor order the MRI before we were scheduled? We wasted time and a visit for $35 copay for the doctor to order an MRI and now we have to waste any day to come out for an MRI and to visit the doctor again.
I absolutely love this office and love Dr. Chi! while I'm happy my daughter no longer needs ENT follow ups, I'm so happy we chose to go with Dr. Chi as we have always had such an incredibly positive experience!
Dr Chi is awesome! He is so kind and patient. He was so good with my child too and put him at ease during the appointment. All of the staff was so professional, nice and helpful as well. We would highly recommend this office and Dr Chi.
EXCELLENT! We were there for the first time on 3-3-17 for an ENT eval and hearing test.
Dr. Chi was very pleasant and took his time
Since my son has had this problem ongoing for a while now...Dr.Chi was the only one that took action the most and hopefully fixed my son's problem. Making my son an appointment was very easy, called, got an appointment for the next day, then the following day after my son's appointment Dr. Chi fit my son in for surgery. I was VERY pleased with everyone :)
I was very pleased with Dr Chi. We traveled 2.5 hours to see him. He took the time to listen to my concerns and answer all of our questions.
dr chi made me feel like we have a good plan in place to care for my daughters issues .
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