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MD, Virginia Commonwealth University Medical College Richmond, VA PhD
University of Virginia Medical School Charlottesville, VA University of Virginia Medical School Charlottesville, VA
Auckland City Hospital Auckland, New Zealand
UPMC PresbyterianMagee-Womens Hospital of UPMCChildren's Hospital of Pittsburgh of UPMCUPMC Mercy
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 174
he was amazing! best doctor I couldn have gotten for the problem I was having. he was completely honest with everything from the moment he stepped foot in the room. even said he may have to send me to a different doctor if he couldn't figure things out which makes me trust him even more as a doctor!!! I would recommend him to anyone!!! amazing.
every thing was great
Dr Okonkwo has treated 2 other family members and of course there was no question on whom I needed to see for my problem. He is very respectful and compassionate. He is willing to explain things in easy to understand terms and explain them fully. He is an extremely skilled and educated surgeon who is not quick to rush to surgery for his patients and explores all options available to his patients. I trust him with my life. The PA was very polite and professional but seems to downplay your symptoms a bit when youre discussing them with him. When youre in a position where you feel that you need to see a Neurosurgeon (at least in my case) its not a decision made lightly, and your symptoms are very important and concerning as the patient. Dr. Okonkwo does not downplay anything that you are feeling. He is very interested and concerned.
other than the extreme wait time, my experience with Dr Okonkwo is very positive. He showed interest in my condition and proposed ways to resolve the situation of my pain and weakness in my legs. He offered me hope.
The wait times to see the doctors is excessive. Talking with other patients there felt the same. Through multiple visits and wait times are always excessive. Need to schedule fewer patients per day so doctor can see them without getting so far behind. When waiting times go over an hour past appointment time is excessive in my thoughts and apparently the others in the waiting room.
I do wish the wait time was shorter, but it was explained to me why. Dr. Okonkwo is a wonderful, skilled doctor and I highly recommend him to all!
I would like to see wait times reduced for Dr. Okonkwo's patients.
Length of time waiting in exam room to see doctor was 1.25 hours
All though many things happened during my experience under the care of Dr. O, he and his staff remained professional and offered concern as appropriate. Excellent provider!
DR. OKONKWO MAKES EVERY ONE FEEL COMPLETELY CONFIDENT IN HIM AND VERY RELAXED.
everyone very professional.
I would have liked my provider to inform me that I needed necessary imaging done to complete my care before coming in to see him to minimize the trips to his office.
Due to the surgery, I am disabled. I was not prior to the surgery. My care provider can not find the problem to fix me! I am depressed.
Kathleen the lady who scheduled the appointment for Brian from Dr Okonkwo's office was excellent. both Dr Okinkwo and his nurse Melinda were very kind, friendly and spent a lot of time with me. would highly recommend them to everyone. so glad they took care of me!
I always have great things to say about my doctor David Okonkwo , he is the best of the best!!! Thanks to all of his nursing staff, they are wonderful!! Thank you all for taking care of me!!!
I was in the office for 3 hours before seeing anyone but the Dr was phenomenal
Dr. Okonkwo and Lauren are always invested in me as a patient and as a person. They understand my medical issues but, perhaps even more important, the level of anxiety that the accompanying pain brings. They are candid about findings but very caring in the way they present both the good and the nor so good.
excellent doctor who performed miracles on my back and neck
My care with this surgeon and his team have been excellent.
the doctors and staff were very courteous and helpful during my visit
I a very comfortable with skill level
The care that I got from the Dr.'s staff was excellent and respectful.
We had to wait 4 hours to get seen. This is an unacceptable wait time my husband (the patient) is in a considerable amount of pain and in a wheel chair and it was very difficult for him. We waited anyway due to the outstanding reputation of Dr. okonkwo but the current patient wait time needs tweaked. The appointment protocol needs re-evaluated. I also will note that over 5years ago I also had occasion to be in this situation for spinal issues and had to wait more than 3 hours ... the point being that there has been no change in the unacceptable wait time. really, can this not be improved?
Both the physicians assistant and doctor were able to address my symptoms,review my MRI, and refer me to a orthopaedic doctor because they believe my pain is attributed to my hips not my spine.
2-1/2 hour wait in waiting room is absurd. Almost left the building without seeing the doctor. I was extremely upset. There is no reason for being that late in seeing a patient. Patients have other things to do then to wait that long. Our time is just as important as the doctors.
I would recommend Dr. Okonkwo to anyone as I feel that he is an excellent Neurosurgeon
Each time I have met with Dr. Okonkwo and his staff, everyone has been very professional. They have listen to my concerns and responded in the manner that I would understand.
The wait was three hours from the time of the scheduled appointment until I saw the PA working with Dr. Okonkwo and was told this was usual for this practice!?
I know he is good, but waiting to be seen well over 2.5 hours past my scheduled appointment time is a bit extreme.
I could not have had a better Dr. I thank Dr Okonkwo for his professional care and giving me peace of mind concerning my health. I know if I have any other issues I can return for his care.I know
Dr. Okonkwo and his staff provided excellent care for my child.
Dr. Okonkwo is simply the best neurosurgeon I've met. I've met 5 neurosurgeons in the last 4-5 years and he spent more time explaining things to me and answering all my questions than all the others put together. His knowledge, dedication, thoroughness and incredible attitude is more than a patient could ask for. I knew I wanted to get my surgery done with him after my 1st meeting with him.
Dr O's team have been taking good care of my spine since spring of 2012.
both Lauren and the Doctor were extremely friendly and helpful. I left with a great feeling of satisfaction knowing that I had good, smart people on my side that were truly focused on manging my care and improving my quality of life
Dr Okonkwo and ALL of his staff have been immensely helpful in dealing with my issues. All of them seem to genuinely care about my well-being. They listen while I describe the issues that I'm having and it's obvious that they are actually listening and pondering, not just waiting to give me a standard response. While I did have a setback, I'm again moving in the right direction.
Dr Okonkwo is a superior physician with an amazing compassion and understanding of patient's needs. I have been to many different doctor's regarding my medical issue, and he was the only one who found a solution to solve the problem. He takes a great deal of time at each visit to make sure that I understand the options, and risks, as well as seek the best possibility.
waited to long to see dr.
Great care and service
I am very thankful for Dr. Okonkwo talents and my back is much better'
He was very good, his nurse was excellent, so good I sent her a gift. When I had to go into a nursing home for drainage from my surgery for 5 days, she sat and helpd my hand and talked to me about my anxieties.
Everyone at Dr. Okonkwo's office is friendly, high energy and pleasant to be around. His team are all doing an excellent job!
we waited for THREE hours...... 3 hours ......THROUGH lunch and this was a patient with ediema and recent spine surgery!
Dr. Okonkwo operated on my back. After 3 yrs., I can definately say that ot was the best thing I have ever done. I know I would habe been in wheelchair bound by now. HE IS THE BEST OF THE BEST!!
Dr. O and his staff are very caring and thoughtful.
My appointment was at a very busy time and I waited for over an hour in the patient room - but the nurse, the resident and Dr. O apologized. It was a follow up appt - so I was ok with waiting.
He is excellent!
Excellent office staff as always. They make you feel important and valued. They care about the patient and the concerns the patient has.This begins with check-in and through to the doctor consult.
Dr O was extremely attentive and caring - his expertise was evident and helped me to feel confident about him.
Dr O, Theresa & Kathleen are a wonderful team!
First visit for evaluation. Very well satisfied with this visit, staff, and PA, Dr.O was very helpful and concerned with my condition and solutions.
Provider spent a significant amount of quality time with me during my appointment. Provider was extremely knowledgeable about my healthcare issues, compassionate to my needs, engaged, made me feel we are in this together, explained treatment options and made recommendations, and provider showed he cares.
I would not have anyone else for my back surgeries that I had done. He is the best!!!
I feel that Dr. Okonkwo and his medical team provide the best treatment possible. I am very pleased with the results of my back operation and would recommend him to anyone.
Everyone was extremely helpful
The doctor was very good and explained what I needed to know.
Very satisfied for my first visit.
Dr. Okonkwo is an extraordinary surgeon and person. Very kind, thoughtful, engaging and caring. He most definitely has his patients care in the forefront. His PA is also wonderful, knowledgeable, caring and supportive.
Dr. Okonkwo is the best neurosurgeon in the Pittsburgh area. He is knowledgeable, kind and caring
I have had two failed back surgeries, and my meurosurgeon, Dr. Bajjani, recommended Dr Okonkwo, who performs a different kind of surgery. Dr. Okonkwo shook my hand and immediately sat down so that we were at eye level. That is a big thing. Drs tend to look down on patients, which sometimes makes me feel that he is too high above me to explain things. Although I am facing a serious surgery, Dr. Okonkwo made me immediately comfortable. He showed me test results on the screen and toldme he could help me. I was comfortable, and I have no fear of the surgery because of his kindness, his voiceis soft and reassuring, too.
Dr.Okonkwo is amazing. He listened to everything we had to say and treated us with the utmost respect. His PA that we saw, Natalie I believe, is the best. She is one of the most pleasant people we have dealt with in healthcare. Thank you to them both.
excellent appointment and team
The only problem was the doctor was an hour and a half behind schedule in seeing patients.
I wanted to discuss more than just cervical issues with more than the PA. She was very good , but I wished Dr. Okonkwo had time to talk lumbar problems.
Very complete in informing me of both the positive & negative aspects involved with my pending surgery & the importance of my attendance to my present health prior to this event also.
Dr. Okonkwo and his staff are the absolute best medical care professionals that I have ever dealt with.
Pleased with the manor my appointment was handled overall.
Lauren and doctor Okonkwo were excellent and diagnosed my issue quickly. I hadn't been able to get a good diagnosis previously.
First time meeting Dr. Okonkwo and Lauran, very pleased with my consultation and hoping I will be able to continue with them (insurance).
Had to wait 3 1/2 hours in the waiting room then waited about 1 hour in exam room room.
i couldnt have ask for a better team looking after me. i wouldn't think of going anyplace else.
Physician Assistant conducted physical tests on nearly same level as a previous orthopedic surgeon. She was excellent in her questioning and in my answering my concerns. Doctor diagnosed possible problem that no previous physician had mentioned to me. Only negative comment about experience is that I am uncertain about path forward and about surgery options.
Visit was ok , did have to wait a little but that is to be expected Care was good but nothing or no one is perfect. Just wish the doctor could have spent more time with me., the PA did talk to me.
waited for 1.5 hours before he said me .
Dr. Okonkwo explained everything clearly and patiently. He also included my daughter in the conversation and decisions regarding her condition. Dr. Okonkwo was good natured and happy to answer even the simplest and craziest questions a mother (me) would ask. Additionally he gave us options on how to proceed.
very pleased with doctors and teams caring for me.
very friendly, courteous staff
Dr Okonkwo fixed my back and neck completely!
The entire procedure was explained and the outcome was predicted. I was given specific instructions for post operation and by following all exactly I am so satisfied with the outcome. My pain level went from a level 10 daily to a level 2 or 3 now. I can not give enough thanks for the improved quality of life I have been given....thank you
Dr. Okonkwo is the best physician I have ever had deal with my back problems. I would never see anyone else.
Dr. O has done a great job with my spine since 2012.
Dr Okonkwo is a very good doctor.
dr. o is the best!!!!
Concerned, thoughtful, caring and explained everything well.
Waited 3 hrs. 15 minutes until the Dr. came into the patient exam room. This physican preformed LS Spine 8/2015 and does not seem to understand the physical and emotional pain and life changes that have occured due to the nerve damage I incurred during the surgery.
Dr Okokwo and his entire staff are the best ever!!!!
Ihad to wait over 2 hours to see the doctor.
Every visit there has been at least a 3 hour wait.
Although I had only seen this provider once previously about 2 years ago, he remembered me (or studied my jacket quite well) as he picked up just where we left off. He answered all questions asked by either myself or my 2 relatives accompanying me whom will be acting as caregivers. Doc also spent nearly 30 minutes with us.
I am VERY satisfied with my treatment and care Dr. Okonkwo and his staff AND everyone at the hospital treated me with respect and all were extremely caring, professional, and concerned for my well-being Dr. Okonkwo and his staff and everyone there explained things to me and made me feel I am in good hands
Always good with this provider. He is the best.
very positive experience
I Feel the doctors didn't address the reasons for my increased pain levels other than referred me to a pain clinic. I live 2 hrs away and wouldn't have made the trip unless I felt I had a problem that needs investigated. Then I was told I needed to loose 45 lbs before anything would be done anyway. I feel frustrated because nothing was done to search why my back is hurting more in my thoracic area and lumbar and right hip area. I probably will not return.
one of the best caring doctors I have ever dealt with for care
Wonderful with feeling of warmth & trust!
Thank you Dr. Okonkwo for being the best doctor ever!!!
Dr Okonkwo delivers a very specialized surgical procedure. While I am having post surgical issues, he and staff are right there with me trying to resolve them. I told him yesterday his presence in the exam room always puts a smile on my face.
Dr. O is an outstanding physician. it is because of him and his expertise that I am on my way to becoming healthy.
I recommend Dr Okonkwo most highly
I am very disappointed by Dr okonkwo's arrogance. He spoke to me like I was a silly child who asked an inappropriate question. I am searching for answers. I am looking for someone to give me some kind of hope. I feel like instead of at least explaining my options he told me what I should do instead. I wanted a surgical option explained to me and he acted annoyed. It was no small task for me to drive from Beaver Falls to presby. Let alone to be able to walk thru the hospital was very difficult as well. I am very disappointed. I wanted so badly to just get some real answers. I am now going to Cleveland to see another specialist.
Doctor Okonkwo is an excellent physician and I have complete confidence in his abilities
Waiting time prior to appointment far to long.
I would be happy to be your "PR" relating to my treatment and care at UPMC "PRESBY"
the office and everyone that works there are just great! I have told many other people about them and how they are the best!
Dr. Okonkwo is amazing! He was very thorough before doing surgery. He was a bit concerened about doing surgery because of my having MS, but he took the time to discuss this with Dr. Heyman, and me,and agreed to do the surgery. He did an outstanding job on my back! Now I can stand with a walker, for a few minutes, which I have not done for a year, and my posture is noticeably better. It was not an easy surgery and he did an amazing job! ((He is also very handsome with a great bedside manner--which doesn't hurt!) I can not praise him any more than he deserves. God gave him a great gift and he is using he is using it well.
everyone was wonderful
I seen the physician assistant during my visit. Excellent person. There was no change in my condition so I didn't see the doctor.
I had total confidence in his ability and extremely pleased with his attitude in all respects with both myself and accompanying family members.
Dr. Okonkwa was great, although my outcome was left some to be desired, I understand its on my bodies end and not his. He can't fix the entire world. His bedside manner was phenomenal and he seemed to have vested interest in my complaints.
Positively excellent in every category of my experience a Presbyterian Neurological Department
overall very pleased. Need more communication- if any test results need review with patient-(me) I would appreciate notes from nurse or Dr in email - please.
Dr Okonkwo was very concerned with complications from my treatment and even came in on sunday to do follow up treatment
this team of doctor's is great and caring. Have and would recommend .
Dr. O is amazing. He is not only a talented and skilled surgeon, but he is also an outstanding human being. I have never felt a doctor cared for me personally more than Dr. O. Because he cares so much it is easy to trust him and his recommendations. I've seen a lot of doctors and never have a had a doctor as invested in me and my care as Dr. O.
I had read about this provider's expertise and specialty on line. I believed that I needed a solid diagnosis on where I stood now, after having several changes made
They were all great.
I wish the doctor would have reviewed the documents that I prepared more thoroughly. There were questions that I had that the team did not answer. I felt that they rushed through my visit. Perhaps they were overbooked for this day.
Best of the Best
I saw the PA first, she was very knowledgeable and I thought she was a doctor. Dr. Okonkwo confirmed everything that she had told my wife and I. I am very confident in what the doctor told us. I will be having more tests and will be completely comfortable if I have to have surgery at Presby with Dr. O. and his team.
Dr. Okonkwo is a very caring and informative doctor. I am so glad my doctor here in Altoona referred me to him. If my problem gets to the point that I need more care from him, I gladly put my trust in his hands.
Dr. Okonkwo is the Greatest Neurosurgeon but my primary care is through the VA so the survey was a little hard to answer.
I would like to thank Dr. Okonkwo and his nurse Theresa for taking good care of me! Dr. Okonkwo not only is a great doctor, but he cares about his patients.
Dr. Okonkwo is AMAZING... His secretary Kathleen and Nurse Theresa could not be more courteous and kind to the patients. The residency staff were very attentive to my questions and care. My experience with this group has been fantastic.
The doctor was super nice and so was the nurse.
Very knowledgable and personable character
all office visits with my provider were very good
This doctor has a complete office staff that provided all of my needs and concerns.
The doctors explanation, when I asked him what went wrong during surgery, was somewhat direct and I understood somewhat what happened. But he did take the time to explain and listen to my comments. I would use him again.
excellent surgeon, will definitely recommend.
I was very pleased with the provider and his staff.
Dr. Okonkwo has been able to provide me with the best care over the last few years. Because of his excellent care I have been able to stop taking the large amounts of pain medication I was forced to take due to the severe pain I had. He is the best in what he does.
Dr. O is always professional and compassionate. He has made a world of difference in my well being.
I feel like my provider was genuinely interested in my health and listened closely to my comments.
Dr. Okonkwo and staff are some of the best I have ever had. I am extremely grateful to have someone like him taking care of me.
I drive an hour and 45 minutes to see Dr. Okonkwo and his staff. I have the utmost respect for Dr. Okonkwo and the treatment team at Presby. I wouldn't seek treatment anywhere else for my issue. I have complete confidence in the treatment planning and have always been well informed on my course of treatment. The staff are always professional and compassionate. Top notch provider.
Dr. David Okonkwo and his medical team are the best in their field. I would highly recommend them to anyone that has serious medical issues, especially those dealing with the spine. I wouldn't think of going to anyone else!
I was very happy with all aspects of my care during my visit.
Dr Okowo is wonderful he found what was wrong with me, validated me and got in on the right track and in the right mind set now to prepare for what needs to be done.
At first he seemed probing, but I realized he was the first doctor who was ACTUALLY LISTENING TO MY CONCERNS!!!! I am amazed and impressed beyond all wonder...
The whole staff worked well with me.
DR Okonkwo and his staff are very good and I have been very happy with the services at the Hospital
My visit with Dr. Okonkwo is always a very positive experience. His attention to my concerns and his care about my condition are always excellent. My wait time was more than usual but Dr. O. takes time with me when it's my turn, just as I'm sure he does with each of his patients. I don't mind waiting. He's never in a hurry when he comes in to examine me. He is wonderful!
everything was good
My care provider has been the best, he is a great doctor and I would recommend him to anyone, he has taken excellent care of me when there wasn't much hope.
Dr. Okonkwo is fantastic. He is down to earth and makes things very clear as to the severity of your problem backed up with a specific plan to make it better. He is a God send!!
I had only very good experiences. I spent a great deal of time looking for a surgeon who I felt I could trust with any planned surgery on my back. It was time well spent!
Dr. Okonkwo is absolutely a magnificent neurosurgeon! I wish all my surgical experiences had gone as well as my experience with him.
like that the doctor is going to start al over again with his own opinions
You might have to wait to be seen, but once you are seen both the Dr and his staff take the time going over your issues with you making you feel like you are the only patient they are treating. There are a lot of neurosurgeons out there. If you don't want the best and you don't want to wait then you should probably go somewhere else. If you want the best then have some patience you are in the right place!
Dr. Okownko is an excellent doctor, he identified my problem and fixed it, I am now headache free after 6 1/2 years of a headache 24/7. He took the time necessary an answered all my questions before the surgery.
Dr. Okonkwo and his staff are outstanding. I am lucky to be treated by someone with such compassion and expertise.
Dr. O is the greatest and has helped me tremendously!
I love my doctor, Dr. Okonkwo and his nurse Theresa. They both have been very nice and trying to help me with my health issue. Thanks to them, hopefully things will be better!
This doctor is a excellent doctor some time he has to much to do while he is in the office. I guess this is from being to good of a doctor everyone wants to see him when they are hurting, but he is good and he is nice to you and he dose care about you and try to help you in any way he can. I would go back to him.
he saved me from being in a wheel chair for life. Listened to me not like other doctors thougth I was depressed.
the only problem with this dr. office is wait time other than that very professional and excellent dr.s
I had an overall good treatment there
Was pleased with my visit and the staff was helpful even though I will have to have surgery Th e doctor was referred to me from Dr. Burke in Altoona, PA and I was impressed with his knowledge and seemed to be very caring.
I am extremely pleased with the care I received. Dr. Okonkwo was extremely thorough. He has a fantastic personality. I have to say he is one of the best doctors I have ever seen. Very knowledgeable and caring. Explains everything clearly with detail. I trust him completely.
it was a good experience. everyone was very professional
This is a TOP quality physician. After a brief connection with him I felt 100% total confidence and respect for him. It is obvious that this doctor actually CARES about "each" of his patients. Extremely impressive individual. Having degenerative Scoliosis with an S curve is a very scary condition, but with this doctor I feel "safe". For me this is the greatest compliment I can give him.
This was my first visit as a consult for possible surgery. I found him to be very thorough with his questions, and will follow up in two weeks after bringing more personal information regarding "tests" I had previously, and asking me to have them put on a disc and brought in at that time. Scheduled for a myleogram at that time, and he will make an opinion after he sees those results.
I am very confident in this doctors approach to my back problem.
Dr. Okonkwo was the best Doctor I have visited for my scoliosis problem ever. I have complete confidence in him and truly respected his "bedside" manor and the way he treated me. His PA Lauren was every bit as good.
The good experience was that the doctor made it quite clear to me of the good support system I am going to need after the surgery while i am an "in home" patient for 3 months. Hiis doing thatt gives me time to discuss with family and friends if ths will be possible. It is good to know now, not later with no plans made.
Probably the most professional and personable person ever met.
Dr was very informative and took the time to relay treatment options and recommendations. I was more than satisfied with this visit.
He demonstrates care .
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