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Macula, Retina, and Vitreous Disease and Surgery
MD, Albert Einstein College of Medicine Bronx, NY
Bronx Lebanon Hospital Center Bronx, NY Bronx Lebanon Hospital Center Bronx, NY
University of Pittsburgh Medical School Pittsburgh, PA University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC PresbyterianUPMC HorizonMagee-Womens Hospital of UPMCChildren's Hospital of Pittsburgh of UPMCUPMC Mercy
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 123
ALL of the staff of the Eye & Ear Institute have ALWAYS been very professional and helpful. I couldn't trust anyone more for the care of my vision problems. Excellent team.
I receive consistent quality care at this pleasant office.
It was as good as it should be
very good ecpierence
dr Gallagher is very caring and knowledgeable
Dr. Gallagher was very professional and knowledgeable, answered all of my questions and put me at ease.
Very pleased with my overall visit
dr Gallagher and her team are wonderful. grateful my regular eye doctor recommended her for my eye specialist.
I have always been satisfies with my dealings with Doctor Gallagher snd her office.
Excellent staff and care! Great work!!
viisit went very smooth and all were very helpful and pleasant
Dr. Gallagher is very good and efficient.
I really like dr. Gallagher. She is an excellent physician.
Excessive wait time to see doctor.
excellent care given
This was a first time visit and I was pleased with the physician and office staff.
Excellent care and concern.
excellent staff and dr Gallagher is caring and thorough
great people - always the best experience
staff was very attentative waited over an hour for my appointment
Dr. Gallagher treated me very professionally and with respect. She is an asset to your facility.
Dr. Gallagher is an excellent physician. The nurses, technicians, and office staff are kind and attentive. So by the time Dr. Gallagher sees a patient she has been furnished with a wide range of information gathered by the prep team - which she very deftly weaves into a discerning and well though out diagnosis. Quite impressive. She then discusses what options one has if a problem is detected.
Intelligent, clear communicator with good bedside manner.
I felt good when I visit my opthamologist. My eyes are very important and I do have issues to resolve about my eyes.
I have a lot of confidence in Dr. Gallagher, and thank her for her good care.
good was the staff were wonderful taking care of everyone in the waiting area. the time we waited was crazy. my appointment was at 2:45 and I wasn't seen until almost four. maybe they should leaves a little more time between patients
Have always had very good experience with this physician she has always been very efficient in her examination of my eyes and very thourough in explaining results. I couldn't be more satisfied having her care for my eyes
Very impressed with Dr. Gallagher and the staff at the Eye Clinic.
Dr. Gallagher and her staff are the best!! They go above and beyond their job description to make sure you are comfortable and totally understand what they are asking you.
very good staff and doctor at this office.
Always amazed at all the UPMC providers I have seen. Beyond Fantastic!!
Excellent diagnosis and very fast treatment.
Everyone was kind and courteous.
first time to this office and everyone from the front desk to Doctor were very kind and helpful.
Everyone gave above and beyond excellent service.
The care provider was excellent. She was very thorough and knowledgeable. She really put my worries at ease.
Very easy to talk to...genuine...
overall the experience is pleasant and all the staff is patient with genuine concern.
since this is a specialist we dealt with my particular problem (retina) and I was very satisfied with treatment !
Excellent professional care in a supportive environment.
My appt. was for my eyes and some of the questions don't pertain. My visit was very satisfying and everyone was very efficient!
Everyone was courteous and helpful.
She is a lovely ,polite and caring Doctor
The time in the waiting room was almost 2 hours, which I think is unacceptable.
Dr. Gallagher is consummately professional,knowledgeable, and courteous.
Have always had a very good relationship with mu care provider
Excellence in Action!
Everyone was professional and caring.
It was fine
it was great everyone was wonderful , attentive and courteous
I am thankful to have Dr. Gallagher as my physician. The support staff treat me with respect and offer kind assistance when walking me to the various exam rooms.
this was my first time visiting this office. I was pleasantly surprised.
always have a good visit. staff very courteous having concern about my oxygen, and making sure we had a parking discount card, also gave good directions and suggestions for lunch when we were leaving
It is good care, but the days run long waiting for the testing. Still I understand that is part of the process.
very pleasant and cordial staff and doctors-while this visit was not an emergency, it was for a problem and I was able to get a fairly quick appointment. I would refer this doctor to anyone who needed that particular expertise.
I always enjoy my visit with Dr. Gallagher
Dr. Gallagher was excellent! She did a thorough exam, listened to my comments and questions, and provided answers to all of my questions. She immediately established a great rapport with me and made me feel very much at ease. Dr. Gallagher also was very detailed in her explanation of my eye condition.
Dr. Gallagher is my primary Optham. I see her whenever I have an eye problem, and also regularly every six months. I owe her a great debt in that she diagnosed the tiny tear in my retina that would have eventually taken out vision in that eye, and managed to get a surgeon to see it that day, and then had them schedule a surgery. She is really competent.
All care was outstanding
very satisfied with my treatment.
It all good
All good,never had a problem.
Dr. Gallagher was a new provider for me. She won my respect and trust.
This was the first time I saw her for problems with my eye, she did a great job and took good care of me!
doctor gallagher and the entire upmc staff did a excellent job
Could not have had the most care and concern for my needs. Everyone went above and beyond. Grateful that my wife choice the eye and ear hospital. I had the best health experience that one could ever expect . It was outstanding. Thank you all. Thank you dr. Gallagher.
I have good experience.
Dr. Gallagher is thorough, quick, and direct.
very professional very nice
Was told doctor had been delayed at VA. Was a little bit late. Kept me informed. First visit with doctor. Very happy with her.
Dr. Gallagher is one of the best doctors I have ever had. She is clear & concise in her communicating and is appropriately friendly in her interactions.
I had a good experience with the visit the Dr not only did her part but another problem came up that was not hers and she called my other Dr as to what he need done right in the exam room
The Staff from the desk secretary, assistant and Doctor were very helpful and kind. The desk Secretary was very pleasant. The Doctor was very informate and trust worthy.
provider is always kind, courteous and concerned about any problem I have.
as usual my visit to the Doctor went very well, and I will go back in 4 m0s.
She is always in good spirits...and it is contagiousð??
this survey is too long, and too many ridiculous questions...we like Dr. Gallagher
I always receive excellent care
Dr. Gallagher AND Staff were all courteous and professional.
It was a very good experience.
Dr. Gallagher was excellent and answered all of my question and concerns
Care was excellent/ Explainations of medical care was excellent
I always have good experience at this facility
Dr. Gallagher is superb -- we have been seeing her for a few years and she is simply "the best."
The staff at the Eye Center is always wonderful. I have recommended Dr Gallegher to several friends
I was very appreciative that Dr. Gallagher could see me for an eye problem. My regular provider is on leave
Dr. Gallagher and her staff are fabulous. I have had to get 2 laser procedures in the past 6 months for retinaopathy and I received the best care possible. They make me feel comfortable and put my mind at ease as everything was explained in detail. From the receptionist, the technicians and Dr. Gallagher, this team provides wonderful care and are very genuine people.
Dr Gallagher AND ALSO THE ASSISTANT, JANET, WERE VERY CARING AND EFFICIENT. i WAS IN AND OUT OF THERE IN LESS THAN AN HOUR!
Since this was my first visit, I was very pleased with Dr. Gallagher's knowledge and manner of interaction with me. All of my concerns and questions were answered. And, I look forwr to our next visit.
Dr. Gallagher was wonderful, very knowledgable and addressed my concerns thoroughly. I was pleasantly surprised that I was able to make an appointment the same day, even as a new patient, as I was experiencing new vision changes. She was very kind and competent. Great bedside manner.
It is always a pleasure to have my visit with Dr. Gallagher
Excellent doctor; good experience.
I had a good experience in the care that I received.
always excellent care from dr. gallagher and staff
I was very pleased with my visit and didn't have to wait long at all.
I just moved to Pennsylvania and I needed a Retina specialist so some of these questions do not pertain to my health care. I found that Dr. Gallagher and her entire team were courteous, knowledgeable and helpful.
I wanted to get in to see a retinal specialist as soon as possible after a concerning finding on my routine eye exam on Thursday. Thursday evening I worked a 12 hour night shift and slept through my alarm on Friday morning. I woke up at 1pm which is when my appointment was scheduled. In a frenzy, I called to see if I could still come in for my appointment, even though I would be an hour late. The office staff said to come on in. When I arrived, everyone was extremely friendly. No one seemed to be irritated that I was behind schedule. In fact, the staff validated my concerns for my possible retinal tear (which turned out to be a small, detached retina). Thank you all SO much for making this visit such a great one...and thank you for squeezing me in on a Friday afternoon. I am so much less anxious over the weekend knowing that a specialist has examined my eye and that we have a care plan in place. A+.
Dr. Gallagher is excellent
Dr. Denise Gallagher is an excellent retina specialist. She put me at ease rather quickly after testing me to see if I had any retina tears or a detachment. Denise's friendly manner and the information she provided about my eye problem was very appreciated. I wouldrecommend her to my friends and family.
My visits are always pleasant, insightful & great for my health!
Dr Gallagher is a great doctor & has provided me over the years with excellent care!
This was my first visit to this location and provider.. Very satisfied.
Fantastic visit with Dr. G. I will definitely see her again if the need arises.
All my experiences with her have been good.
Dr. Gallagher is a very professional & kind individual... she always takes time for her patients..you are very fortunate to have her on your staff
Dr. Gallagher and all the people at that office are exceptionally kind and helpful.
Dr. Gallagher is FANTASTIC - competent but compassionate and kind.
This visit was for a second opinion. I was extremely impressed with the courtesy, friendliness, and caring attitude of everyone. My questions were answered. I will return to this Center.
excellent all around
Dr. Gallagher was very friendly, did not seemed rushed, listened to my concerns and offered clear explanations.
Very good care providers.
As a first time patient, I was very pleased with the care I received. From my initial phone call to schedule an appointment, where I was treated with respect, to the speed with which I was able to see Dr. Gallagher and to the way I was treated by the staff, I could not be more satisfied. I plan to visit this office in the future for all my eyecare needs.
Dr. Gallagher is easy to talk to, knowledgeable, and efficient.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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