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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, Indiana University Indianapolis, IN, USA CRNP MSN, University of Pittsburgh Pittsburgh, PA MSN, Catholic University Washington, DC
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 62
always excellent care
I was extremely appreciative of how quickly and efficiently we were seen and our problem was handled. Everything was very thorough. I
At this particular visit I did not feel heard or understood. I discussed my concern about a medication not bring effective and it was prescribed anyways. It was referenced by the brand name which I was not familiar with until I read the print out and went to get the prescription. I knew the drug by the generic name.
dr denise is professional and polite. she explained why my son needs to get the antiobiotics.
She kept interrupting me and wouldn't let me complete a full sentence.
Even though the provider was behind schedule she apologized and made every effort to complete the exam in a timely manner. She was very respectful of our time needs.
We had an excellent experience with Denise today!! She is awesome, listens very well, made me feel like her only patient and i would highly recommend her to anybody!
we are a returning patient. we should of never left. Denise was more than excellent. shot records from another place we never sent and we came back and was seen right away after we retrieved the records. we were not expecting to be seen again. this is over the the top. I hope to reschedule further appointments with her. I missed the professionalism that she showed.
felt extremely judged by some personal decisions
Denise was prompt and friendly.
We waited more than 40 minutes to be seen by the provider. Way too long. The provider then stepped out of the office for a good five minutes, and didn't let us know that she was leaving. We understand needing to check on another case but she could have at least said something to us. Instead we sat there confused.
Denise is always up to date with my child's info before she comes into the exam room and takes the time to ask questions and listen to what is going on. Relates to my daughter very well. I think she is a wonderful provider.
I am always pleased with very minimal wait times (typically NO wait) at this office, and I always feel that the doctor is prompt, courteous and listens well. My kids feel comfortable with this doctor. Having a little boy aged 8, I honestly could not have asked for a better way for this doctor to have approached the part of the exam where she must ask him and me if she can check his "private" area - I am not a doctor, and I need the doctor to ensure all is healthy with my child, and the way she handles this is so very professional and appropriate and appreciated in a time where it is so important that the child feels comfortable and respected. Thank you for providing such professional and sensitive care for my young children!
good visit. took a lot of time and showed great concern for my child's health
Denise was very thourough and so great with my daughter. She is always friendly and is amazing with my children. We are very pleased with the care she provides.
Denise was wonderful; she listened attentively, was sweet with my daughter and was able to quickly pinpoint the illness.
Denise Kochanok is such a good care provider we ever had, she is very professional!!! we respect and love her!
They are always courteous and helpful.
Office staff and doctors and nuring staff are ALWAYS very helpful, friendly, informative ,and caring
the provider disregarded my health concerns for my daughter. didn't even look her over where the concern was. told me to have her take a urine test without looking at the concern then didnt send it out. their initial diptest showed external irritation but they didnt bother to let me know until I called almost a week later when I still hadn't received a call about the results.
Denise is always good with my children. She listens and gives us good advise.
Dr.Denise excellent..I am little bit speak English she is very help me understand kids problem..My kids very love her..
We had a great experience.
This is the 1st time my son has been there, my daughter has been there already and so happy for the change
I never have a problem making appointments for this office, and I never have any problems with the staff. My children and I are always treated like family here!
we love pur care provider, sbe is the best!
We had very good experience with the provider.
She's excellent with kids, makes appointments go as smooth as possible, very caring!
Miss Denise is an excellent provider--very thorough, careful, respectful and attentive!
always friendly and answers questions without hesitation. you always are seen atleast half an hour past your appointment time.
The provider treat my child in a very good manner, they were so nice and helpfull
This was our first visit and we both loved Denise, she was so easy to talk to and really listened to me and my daughter, making us comfortable
love all staff at ccp mt Lebanon. always happy with providers
Denise is really great to work with. Easy to talk to, listens to concerns, gives great advice, etc. Would definitely recommend.
Denise is always very helpful and realistic and very engaging with the kids.
Denise was great with my son!
Denice, the provider, was very professional and provided a comfortable environment for my child. She explained everything thoroughly and answered all questions. This was our first time seeing Denice. We will be scheduling all future appointments with her
Denise was very respectful to my child's fear of strangers and doctor's office. She listened carefully to my comments about my child's mental development.
Denise was wonderful, she takes the time to listen and address any concerns you have. What a great provider would highly recommend her to other parents.
I wanted to especially thank Denise for this wellness visit. She handled the sensitivity of transitioning to the 13 year old template very well and I was especially grateful for the fact that she asked about body image, listened to my daughter's answer, asked for elaboration to make sure she understood the issue and then addressed that concern thoroughly and with assurance. My daughter needed to hear that from a professional - thank you!
no complaints at all.She is really good
I was very impressed with her bringing up the emotional toll and anxiety that can be associated with bullying, at even a young age. I did not bring it up, but it was important to her that she bring it up with us, make us aware of what a serious situation it can be if my son is being bullying, and what to do if it happens. Her coverage of this topic was thorough and I appreciate her care in this area of childrens' lives that many might overlook.
Diane was fantastic!
the provider seems more concerned with her personal health protocol and goals and less concerned with the feelings of our family.
Very courteous and good service.
Denise does a great job! I appreciate how she relates to my son and what he is interested in. she is also very considerate when having both kids there by myself.
Denise is very thorough and wonderful to work with. She always listens and gives very helpful feedback.
Denise appeared rushed. ultimately left feeling that our visit was a wasteof time
Denise has a great way with adolescents. pleasant, respectful, interested in the individual, efficient, knowledgeable
They were all amazing, friendly
Denise is wonderful, we've enjoyed her support and expertise for our first child.
I felt rushed and there was really no advice/suggestions given as to what to do to help our child feel better or make her more comfortable.
We were seen within a half hour after I called the doctor's office. She went above and beyond, getting us an apppointment with a pediatric dermatologist. It was a very positive experience.
We love Denise so much. She is the best for our son. And I feel very comfortable sharing anything concerning my son's health with her. Thank you Denise. God bless you.
so kind and respectful to me and my child
Denise is the absolute best provider we could have chosen for our baby girl. Not only is she personable and easy to talk to, but she always has the answers to all of our "new parent" questions. We are so please with our decision!
Denise was awesome and I'll be happy to see her again anytime
I trust Denise completely with my daughters health. Shd is always kind, conpassionate and really puts my daughter at ease.
we have seen Denise a few times now and have been very happy with her.
this office is the best. they are kind, caring, and above all amazing at what they do. will never go anywhere else! we have always had a good experience so it would be hard to pick just one.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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