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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
CRNP MSN, University of Pittsburgh Pittsburgh, PA MSN, Catholic University Washington, DC BSN, Indiana University Indianapolis, IN, USA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 58
we love pur care provider, sbe is the best!
She's excellent with kids, makes appointments go as smooth as possible, very caring!
Miss Denise is an excellent provider--very thorough, careful, respectful and attentive!
always friendly and answers questions without hesitation. you always are seen atleast half an hour past your appointment time.
The provider treat my child in a very good manner, they were so nice and helpfull
This was our first visit and we both loved Denise, she was so easy to talk to and really listened to me and my daughter, making us comfortable
love all staff at ccp mt Lebanon. always happy with providers
Denise is really great to work with. Easy to talk to, listens to concerns, gives great advice, etc. Would definitely recommend.
Denise is always very helpful and realistic and very engaging with the kids.
Denise was great with my son!
Denice, the provider, was very professional and provided a comfortable environment for my child. She explained everything thoroughly and answered all questions. This was our first time seeing Denice. We will be scheduling all future appointments with her
Denise was very respectful to my child's fear of strangers and doctor's office. She listened carefully to my comments about my child's mental development.
Denise was wonderful, she takes the time to listen and address any concerns you have. What a great provider would highly recommend her to other parents.
I wanted to especially thank Denise for this wellness visit. She handled the sensitivity of transitioning to the 13 year old template very well and I was especially grateful for the fact that she asked about body image, listened to my daughter's answer, asked for elaboration to make sure she understood the issue and then addressed that concern thoroughly and with assurance. My daughter needed to hear that from a professional - thank you!
no complaints at all.She is really good
I was very impressed with her bringing up the emotional toll and anxiety that can be associated with bullying, at even a young age. I did not bring it up, but it was important to her that she bring it up with us, make us aware of what a serious situation it can be if my son is being bullying, and what to do if it happens. Her coverage of this topic was thorough and I appreciate her care in this area of childrens' lives that many might overlook.
Diane was fantastic!
the provider seems more concerned with her personal health protocol and goals and less concerned with the feelings of our family.
Very courteous and good service.
Denise does a great job! I appreciate how she relates to my son and what he is interested in. she is also very considerate when having both kids there by myself.
Denise is very thorough and wonderful to work with. She always listens and gives very helpful feedback.
Denise appeared rushed. ultimately left feeling that our visit was a wasteof time
Denise has a great way with adolescents. pleasant, respectful, interested in the individual, efficient, knowledgeable
They were all amazing, friendly
Denise is wonderful, we've enjoyed her support and expertise for our first child.
I felt rushed and there was really no advice/suggestions given as to what to do to help our child feel better or make her more comfortable.
We were seen within a half hour after I called the doctor's office. She went above and beyond, getting us an apppointment with a pediatric dermatologist. It was a very positive experience.
We love Denise so much. She is the best for our son. And I feel very comfortable sharing anything concerning my son's health with her. Thank you Denise. God bless you.
so kind and respectful to me and my child
Denise is the absolute best provider we could have chosen for our baby girl. Not only is she personable and easy to talk to, but she always has the answers to all of our "new parent" questions. We are so please with our decision!
Denise was awesome and I'll be happy to see her again anytime
I trust Denise completely with my daughters health. Shd is always kind, conpassionate and really puts my daughter at ease.
we have seen Denise a few times now and have been very happy with her.
this office is the best. they are kind, caring, and above all amazing at what they do. will never go anywhere else! we have always had a good experience so it would be hard to pick just one.
She was very friendly and knowledgeable.
I really love my baby's care provider. very kind and willing to listen to our concerns even when they make no sense st all.
I'm so happy to have Denise as the care provider for our new baby girl. As new parents, we have a lot of questions and Denise always takes the necessary time to make sure we feel comfortable. We look forward to many more years of her services!
Nurse Kochanek was friendly, prompt and very attentive listener to our concerns.
everyone was very nice. I was impressed with how the staff and provider were sensitive to my daughter's needs.
Everyone at the office was very nice.
She came into the exam room very quickly after we arrived. She was compassionate in her examination and let my daughter position herself in the way that was most comfortable for her. She gave me clearly written instructions on how to provide care at home (which worked almost immediately!). Truly a great and easy experience.
Denise was excellent.
Denise is very good with the children and makes them feel safe and secure at what can easily be an intimidating place to a child like the doctors office
very kind and helpful
Very kind about mom and children's anxiety!!! Thank you!
Felt like the nurse practitioner was in a hurry. She was too chatty about self empowerment of young women. She didn't seem to listen.
this was not my normal provider. she did not take the time to listen to our concerns and refused to properly fill out a form required for preschool. after asking if I needed the specific form filled out and I said yes she said she would print out a different form. This form did not contain all ththe necessary information. After pointing out the missing not information she filled in only 1 missing field and seemed unwilling to find the results for a lead screening. she also did not sign the form. I will be very disappointed if I need to come back to have the form filled out again because she couldn't take the time to do it during my sons scheduled appointment. I would not see this provider again unless it was an emergency and I had no other options. We have seen multiple other providers at this office and had no problems with anyone else. She seemed like she didn't have time to see us and didn't care that we were there.
The nurse practitioner we saw kept talking over me and interrupting me. Was responsive and called as soon as x-ray came back. In hindsight, she did not examine the surrounding area of his injury.
Love seeing Denise Kochanek. She has a great spirit and energy and practical advice!
makes an adolescent feel at ease. excellent accurate but simple explanations
they took the information I gave them on my sick child and knew right away what was wrong and prescribed medicine
We have been patients of Dr. Lanz for 12 years. even though we are sad that he had retired, we are thrilled to have met Denise. We will continue working with her!
Denise surpassed our expectations and was a true professional! Highly recommend her
I'm very happy with CCP mt Lebanon. they always seem to go above and beyond which is necessary for children. the convenience of the walk in service is beyond measurable for busy moms and sick babies that were sick all night and need to be seen right away. I recommend CCP mt Lebanon ALL the time to new moms! thank you
This was our first visit to CCP, and I am extremely pleased with the service and care provided to my son. Dr. Denise was friendly, and considerate of the fact that my son has special needs.
Denise is an absolute blessing, she really cates about her patients. My little one is in great hands with her as her doctor. She was in contact with us even after hours about her bilirubin levels and got her the medical supplies she needed on the weekend so she wouldn't get worse.
Only complaint would be the lack of information given when results were given over the phone. I researched mono on the internet and spoke to a pediatrician friend to be sure I was aware of all concerns.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.