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UPMC Children's Hospital of Pittsburgh Pittsburgh, PA USA
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 98
we did have to wait about 40 mins to see the doctor but it really wasn't an issue. we were so thankful that they squeezed us in and Dr. G was so apologetic for making us wait.
What makes the care so good is the continuity of care that we've had with this provider over the years.
Dr. G. epitomizes professionalism and care/concern for my child. He is a keen observer and knows when to escalate matters appropriately and expeditiously.
Dr. G is the best doctor, he is attentive and listens to any concerns we may have.
Dr. G is the absolute best doctor my children have seen and is the reason that remain at the practice.
Both of my kids had fevers at the same time. I went to the doctor because my son had an ear infection. I was concerned that I'd have to turn around and come back the next day for my daughter (in case she also developed an ear infection). So, Dr G looked in her ears as well, even though it wasn't her appointment. That was great service. (and her ears were good!)
Dr. Edward Gotkiewicz is an excellent pediatrician practitioner. He is extremely competent, knowledgeable as well as kind and a caring provider. He is on target with his care for our 2 sons. I would not take our sons anywere else for care. Dr. Gotkiewicz also runs an excellent practice and his staff is equally outstanding. They are highly competent, attentive to patient needs and very caring. Excellent pediatrician's office.
MD very knowledgeable about current recommendations. excellent people skills.
Dr G and the whole team at CCP Mt Lebo is always fantastic, and this visit was no different :)
I have always had a good experience with Dr. G and group. He really cares about his patients.
We are extremely happy with Dr G and the entire staff.....They have been taking great care of our child for 6 years (her entire life). We would never go anywhere else!
I was very impressed with Dr. G's ability to keep a straight face as my daughter likened her frequent feelings of nausea to music trapped in a jar in her belly. I could barely keep a straight face while Dr. G listened very attentively.
I never have an issue with the office or staff . everyone is always friendly.
Thorough and professional
Dr. G is thorough and is very experienced. He is extremely knowledgeable and is great with children!
We were very happy with our first visit. Great team!
Dr G is always patient and appropriate with my small children. He is the perfect combination of concerned about problems that could be serious, but also not too quick to become alarmed/ order testing or treatment. He listens, is never dismissive, and is very reassuring.
We love CCP MT LEBANON especially Dr G. All of the nurses are wonderful (we especially love seeing Jerry) and the office staff is friendly and very efficient!
Dr Edward G is very knowledgable . He is my 2 kids pediatrician . my son was born prematurely and Dr G was excellent in helping us make decisions regarding health problems my son was having . my son is now 2 years old with very little problems . We appreciate all the help we get from Dr G and all office staff . Excellent experience
Dr g and the nurse are amazing they are always so nice and helpful if I could I would only have those two take care of my kids
Dr G and Jerry are very kind and patient. This office is professional and we feel very comfortable there.
This is an excellent facility with excellent staff.
Excellent staff and doctor
The Doctor was very good - gentle, calm & competent!
The doctors and staff are always professional and knowledgeable
The wait time has improved. Sometimes it's still a longer wait than I would like, but I understand things happen (emergencies, etc)
Dr G. is our go to doctor. We feel confident that he provides excellent care for our family.
right from the start we knew we'd love this new doctors office and after moving to the area, everyone we encountered at any point in the office or over the phone was exceptionally polite and helpful. Doctor G had the best bedside manner that we've ever had with a pediatrian. We are very happy to have our children become patients of his.
We LOVE Dr. G. Best. Doctor. Ever.
Pleased with service provider and staff
In general - Dr. G is responsible for saving my son's life when he was a newborn. Throughout his 19 years, we have had excellent care consistently with this office and this doctor.
Both the medical assistant and the doctor were very friendly which is appreciated.
We have come to this doctors office because its the best - for 10 years now.
Love CCP Mt. Lebanon. Everyone is wonderful
Dr. G is great!
great team in that office!
My child was seen quickly and given expert care by Dr. G. He even called the next day for follow up info on my child.
Dr. Gotkiewicz is a phenomenal health care provider.
Dr G is the best!!
Dr. G and the nurse/assistant were amazing as usual!! They are so kind and helpful,and I appreciate that
Excellent physician, the kids respond well to him. Great interpersonal skills with both parents and children.
As always, Dr. G and the staff at CCP were exceptional. I have and will continue to recommend this practice to family and friends.
I love this place, the staff, and the doctors. I wouldn't go anywhere else. I'm just upset that my daughter will be 21 soon and will have to start seeing another doctor soon.
Wis waited a few days to get an appointment but it was explained that it was during a time that a doctor was out on vacation. Did get in the same week. Dr. G. did address this and apologize, was very attentive to our needs. I did not answer the question about pain as it is NA....that should be added to your questionaire.
Dr. Gotkiewicz is a fantastic care provider. We value his advice and feel fortunate to have our boys under his care.
Our annual check-up with Dr. G was wonderful. He addressed everything I asked about and treated my son (13yo) with respect and the light banter that makes a 13yo boy actually listen. The nurse working with Dr. G - Shannon - couldn't have been kinder and did much to alleviate my son's nervousness about needing a shot. I couldn't have asked for a better visit.
I recommended my family to use Dr Gotkiewicz, MD. My brother brings his 3 children to him. Great doctor.
great first checkup
Dr. G is a very fine Doctor. The assisting nurse was great
dr G is great and my kids are comfortable with him.
Dr. Gotkiewicz is attentive, very knowledgeable, listens to concerns and is never dismissive of concerns. He looks at the overall health picture of the child, and is attentive to make sure nothing is overlooked.
Love Dr. Gotkiewicz and Gerald the medical assistant!!!!
We love Dr. G. He is genuine, caring and easy to talk to. I trust his medical expertise and I trust him with both my childrens' care explicitly.
We have been at this practice for over 20 years. Dr. G has been extremely helpful to our family, especially dealing with our son's special needs.
We were unable to get an appt with our dermatologist until june 20 regarding a rash my daughter had. After seeing Dr. G we have an appt with the pediatric dermatologist Tues May 17 at Childrens in Wexford
Dr.G is an asset to ccp mt Lebanon. He has cared exceptionally for our son over the last 9 years. he puts our son and us at ease. he is an incredible physician and patient advocate.
The doctor's loud voice makes the child scared. Other than this, the doctor has been EXCELLENT so far.
Some new faces at the practice but everyone was kind and caring.
Dr. Gotkiewicz is a fantastic doctor. He consistently goes out of his way to make our visits easy and thorough. As a mom of a baby and a toddler, I feel beyond appreciative of the level of care my boys get from him.
We are always treated well here. The doctors and staff are great.
The Medical assistant was very thorough and Dr. G was as well. Dr. G understood my anxiety regarding this visit and was so empathetic and reassuring. I trust Dr. G completely so to have him assess my child and offer his thoughts and plan was very comforting. A very comprehensive assessment was done
We used the walk in hours..... a very nice option
The experience at the doctor's office was very good. They are attentive and respectful.
Dr. G is very kind and takes time to listen and address concerns no matter how minor. He also follows up on My UPMC messages very quickly. He is very thorough. I would recommend him to anyone. He is very nice to us and both of my sons.
Dr G and his staff are the absolute best! They make us feel welcomed and comfortable every visit.
Dr. G is an excelent professional practitioner.
Dr. Gotkiewicz is always very concerned and kind, has called to check on my daughter, and follows up personally on test results.
we love Dr. G. My kids get such a kick out of him and have no problem when they have to go to the dr b/c they feel so comfortable with both him and the rest of the staff.
both the children had shots and the nurse and Doctor both reassured my children which helped them feel less anxious and scared.
The nurse and doctor helped with my son's anxiety with taking a shot we had not planned for.
I really like all of the care providers in the office and am always very pleased with the care provided.
Dr. G and staff are always very good, if they were not, I would find another provider.
We love Dr. G and all the staff!
Dr. G and his staff are the best! Everyone is very attentive and engaging with my child. All of my questions, no matter how silly or redundant, are answered thoughtfully and respectfully.
Dr. G. is an outstanding physician.
No offence but this survey is too long and all ?'s are repetitive and not ness. I've been with this doctor for 10 yrs. they are very good - period
Dr G is always great, always very helpful in answering any and all questions and providing relevant information on the question at hand. I've seen him a handful of times outside of the kids' regular Ped, and am always very, very, very happy with our visits. He is exactly was a Ped should be. All of the Peds at CCP Mt Lebanon are exactly what i'd hope for in a Ped. Thank YOU. Generally waiting isn't an issue, but i'm HAPPY to wait for their care. I'd rather be seen late than rushed through an appt just so everyone's seen more so on time. I'm so happy to have this office.
Everyone made made son feel comfortable. He even commented after we left how nice everyone was. Dr. G is awesome!
Always a good experience with Dr. G.
really appreciate dr g's guidance with a complicated matter
We love Dr. G and the staff!
We are new to the practice and very happy we made the switch! Dr. G established excellent rapport with my son. He did an excellent job of familiarizing himself with my son's medical history. He showed sensitivity and concern.
He exudes the most compassionate and friendly care for our child. Superb!
We are very happy with Dr. G. He spends plenty of time with us at every visit and is very through. Our kids love him.
Dr. Gotkiewicz has been seeing my kids for 20 years. He's professional, kind, smart, patient, and I trust him.
We love Dr. G. This office is about 35 minutes from my home but it is worth the drive.
Dr Gotkiewicz is an exceptional physician - In fact, we travel about an hour drive to see him for all 3 of our children. He is worth the drive!
I already have recommended this practice to numerous friends or family with children.
We LOVE Dr. G. We do not live close to the office but I don't mind traveling a half hour because I have faith in him. I also like the other doctors but Dr. G is the reason I haven't tried to find a closer doctor for my children.
Dr. G is the best! He has a great rapport with my kids and is very thorough. We recommend the practice to anyone that asks!!! You guys are wonderful.
Dr. G is the best!!! We always feel reassured and confident in what he recommends.
Dr. G is excellent! I had both of my kids there for a well visit and he was very accommodating. He made them laugh and my kids felt comfortable around him. I have been with ccp mt lebanon for a few years but this is the first time we see Dr. G. I dont want them to see anyone else in the practice besides him from here on.
Dr. G is great. My son loves him. We always request Dr. Lanz or Dr. G.
Dr. G. was fantastic: approachable, humorous, professional, and thorough. He made an excellent impression on us!
The doctors at Mt. Lebanon CCP are all excellent.
Great doctors and staff.
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Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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