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Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, Ohio State University - College of Medicine Columbus, OH, USA
University of Pittsburgh Medical School Pittsburgh, PA
Johns Hopkins University Baltimore, MD
UPMC McKeesportUPMC PassavantChildren's Hospital of Pittsburgh of UPMCUPMC MercyUPMC East
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 18
very comfortable. me feeling the doctor knew exactly the problem
every vist has been exceptional. Very little wait time once arrived. even less wait time once in exam room. med students were wonderful. and Dr. Koch is so personable, friendly, and easy to talk with.
The doctor and the staff the accompanied the doctor were very professional and nice. They kept me informed of what was going on every step of the way. I would recommend this doctor to others she was great.
Waited for the appointment for 3 months. And right when I wanted to share my concerns, the Doctor didn't even have a minute to scrutinize over the details and my condition. Rather I was prescribed some prescriptions right away. Completely dissatisfied with this behavior and service. I was expecting a much more time and advice. NONE were given. Literally, none. It went like "Hi, I'm Ellen" and she walked away.
Dr. Ellen Koch was very respectful and answered all my questions/concerns within a timely manner.
really injoy coming to the office. everyone is always so pleasant, I feel I am a priority. I am always treated with care and respect, more then I actually think I would get from a dr office. Really love everyone if i had to recommend I definitely would.
Every one was really nice and made it an effort to assure child during the procedure at a level accommodating her comfort level/concerns - pushed her out of her comfort zone enough to help her get a quick treatment but didn't push to far at all or scare her or drag it out once they started - I was impressed (child was getting a wart treated)
The entire staff was very helpful, courteous, polite and professional.
very courteous and they concerned.will recommend them in the pta meetings
Excellent on every level
we loved the office. everyone we came in contact with was
Took her to the derm doctor in wexford 2 years ago. Did not like the office or the doctor we saw. This doctor and fellow were very personable and made my daughter very comfortable. We asked some questions and did not feel like our questions were insignificant.
Dr. Koch is AWESOME. 13 year old very comfortable with her. Excellent communication, very friendly and down to earth!
You all were very professional and treated us very nicely on our visit. I would definitely recommend to others. The parking was also was a great plus!
This office was very professional and respectful. The doctor was wonderful with my daughter.
I was very pleased with this appointment.
I was extremely impressed with Dr.Koch and her staff.They were all very thorough, detailed, and helpful. I can tell how she truly cares for her patients and that was very comforting to me and my son! She is so wonderful!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to: