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Spends Enough Time with You
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Shows Respect to Patients
Explains in a Way You Understand
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 94
Dr. Friedlander is one of the best providers. I like that he talks to me as an adult vs a child. But he always explains things thoroughly and in language that I can understand.
We love Dr Friedlander-request him. He is smart, knowledgeable, attentive, and relates well w patients and parents.
Dr. Friedlander is very knowledgeable and informative regarding my child's development. He gives me information on what to look for in the upcoming months as well. He is always friendly and efficient.
Dr. Friedlander saw us immediately upon arrival for walk-in hours. He was friendly and easy to understand. He also made me feel at ease about the issue my son was having. He seemed to be in a hurry, and I felt a little rushed. Although I think Dr. Friedlander could have listened a little bit more, he did answer my questions to my satisfaction.
love dr Friedlander. his gentile and understanding approach is very comforting. he has a vast knowledge and I always rest assured that we are in great hands with him.
My son receives excellent continuity of care from Dr. Friedlander.
We see Dr. Friedlander for all of my boys well child exams. They are very comfortable with him. When they are sick, they ask if they can go see him.
we love Dr friedlander!
very attentive and patient, did not seem in a rush to get out. affirmed my kids' behavior which is very encouraging!
Dr. Friedlander is an excellent doctor. My children are always very at ease with him and he explains things to them very well.
always very pleased w attention and care by this group practice!
I brought my son in as he'd been coughing for 9 days, and 2 kids in his classroom had pneumonia. I felt like I was sort of dismissed. He said it sounded like it was an upper respiratory infection. He did listen to my child's lungs, but said they were fine. The next day my son started vomiting and spent the next 2.5 days barely eating or drinking. I found out at the ER the next day that my son had pneumonia. I just wish he had taken my concern about this illness being in my son's classroom more seriously and listened hard. If this had been found Friday at my appointment, it could have saved my son a great deal of pain and strife.
Dr Friedlander is wonderful with my teenage son. We always feel like we were listened to and he very thoroughly evaluates any issues. I always leave feeling nothing was missed.
All of the doctors, nurses, and staff are exceptional at community pediatrics south.
Great experience! Quick appointment time and examination.
Dr. Freelander was fantastic with my son. he asked him questions he could answer & spoke to him with respect, not talking down to him bc he is a child.
I thought Dr. Freelander was excellent. this is the 1st time we have seen him at this location he is usually at another
Really takes his time with the patient and cares for their well being- and even beyond that- the family as a whole.
Dr. Friedlander is always wonderful. He is knowledgeable, helpful, and relates well to me and my child.
I fully trust the medical care that my children receive with Dr. Friedlander. When anyone asks for a recommendation, I always recommend the CCP Bethel Park office and specifically Dr. Friedlander. He is prompt but thorough, provides information in an easy to understand manner and does not belittle any concerns that I may have.
We love Dr. Friedlander...he is thorough and caring. He is the BEST!
we love Dr friedlander! He takes time to listen to concerns and answers questions thoroughly.
Dr. Friedlander was fantastic, very personable and knowledgeable - definitely a huge help during our first few days as new parents.
Dr Friedlander is fantastic. He is extremely patient in answering any questions we have and taking he time to explain things. We never feel like we are being rushed while we are there. We are so glad we found him.
It is always a pleasure to be cared for by Dr. Friedlander.
I have always admired this office for their organization. I have never had a problem getting paperwork, with insurance or any other office issue compared to other offices (for myself). Dr. Friedlander is an awesome Dr. though we have seen almost all of the other Drs in this office and I like them all. We have been going here since my children were 5 months old and they are now 11. We will stay as long a possible.
Dr. Friedlander is a wonderful doctor. My daughter has had a few skin issues over the last year and he always takes care of her or refers us to the right person. I know my kids are always in good hands with him and I always trust his decisions.
Awesome staff and doctor
Dr. Friedlander answered my questions patiently and was very responsive to messages. Thank you.
The doctor took time to examine my daughter and answer my questions. I was very pleased with the level of care provided.
Dr. Friedlander is an amazing ped. I've reccommended him to several friends. He cares, listens and always thoroughly explains what's going on with my child.
Dr. Friedlander took his time to ask my daughter pertinent questions and he answered all of our questions. He he was very focused on my daughter's care.
Very straight forward and friendly, but sometimes I want to be able to have more of a conversation about my child's health instead of just being told the right way. Would like to discuss options even if we disagree.
excellent and knowledgeable provider as always
Dr. Friedlander has been amazing over the 6 months we've been taking our infant daughter there. We are first time parents and have read and heard no shortage of things you should and shouldn't do. He always takes the time to talk to us about what the real answers are and explain why that is. He takes as much time as necessary to answer all our questions, responds quickly to our online questions that we submit under MyUPMC and we never feel like we are being rushed out. He is exactly the type of provider we were hoping to find.
Dr. Friedlander has been excellent - I have a 4 month who is my first child and he has been very patient with all of my "first time parent" questions
Dr. Friedlander is our preferred provider at this office. I appreciate his demeanor, his thoroughness, and his explanations.
I think he is knowledgeable and a good Dr.but he he speaks so fast, I don't get what he explain to me.
My son is always excited to go see Dr. Friedlander :) He knows if he isn't feeling well, that Dr. Friedlander will help make him feel better.
dr friedlander is the best doctor I have ever seen he takes his time answer questions knows his information and facts. can tell he stays updated on education and info in health care. I moved and he without me asking provided suggestions to new pediatricians for my children. helped me find new ENT in my area. we had to change our appointment and he made time in his busy day for both my children. I am very sad to leave his practice and move away. I would recommend him to every one.
We love Dr. Friedlander. Gets the children involved in their visit, which is nice too.
we had a very pleasant and informative visit with Dr. Freidlander. He answered all of my questions and all of my daughter's questions.
I had a well visit scheduled for my younger child when my older son woke up with a sore throat. I called to see if I could. ring both children and after checking with Dr. Friedlander, the nurse called back and stated that I could. This saved us so much back and forth traveling and time, I truly appreciate the Doctor's willingness to be so flexible.
The Doctors and staff and CCP have always been great. I trust in them completely when it comes to the health of my children.
Dr. Freidlander was outstanding.
We used to see Dr Frieslander at the Bethel Park office and have since moved so we were so excited he was in our Peters office the day we were there. He's one of our favorites!
dr. fried lander is the best doctor we have seen for both of our kids!
I was very pleased with how the doctor interacted with my children and took the time to address each concern I had. I never felt rushed and my children were comfortable with the doctor.
The doctor came across dismissive and arrogant. He didn't spend much time truly listening and calming our worries about the flu. I trust his medical expertise, but his bedside manner was very off putting.
dr friedlander was very attentive and quick with his services and had helped my son with his new onset respiratory issues.
I am very happy with the time and care the doctor always spends with my child. he really gets to know him and makes him feel comfortable
Our provider takes time to ask my son questions and listens carefully to his answers. My children enjoy seeing him.
I specifically request Dr. Friedlander as my child's HCP for office visits because I feel that he is very observant when looking at the child as a whole, very clear when explaining developmental stages and provides insights/assistance when necessary.
We are grateful for Dr. Freidlander's expertise and kindness. He is exactly what I want in a pediatrician.
Dr. Friedlander is wonderful!!
this was our first experience with Dr. friedlander and we were very impressed. very relaxed and casual, conversational, and knowledgeable about what he needed to know. both to myself and my son.
friedlander is awesome. he listens and explains everything very well. truly trust his medical opinion.
He is a very wonderful doctor! He always takes time and love with my daughter or son!
Dr. Friedlander is the only Doctor I take all my boys too!
I came in through the walk in clinic hours. Had to wait a little while to be taken back to an exam room but Dr. F was waiting for us.
Eric was amazing and I want my child to see him EVERY time!
i love this office and the people. always so friendly and professional.
We love this office and all staff and doctors. We switched from another practice and it is the best decision we could have made.
very pleased with the car we receive here
Dr. Friedlander is our favorite. He always asks about my other children. He genuinely cares for his patients.
I was concerned about how my son was dealing with his Grandmother's recent death. At his well visit, Dr. Friedlander talked to my son about grief and what my son was going through. He shared his own personal experience letting my child know he wasn't alone. After his head to toe assessment, Dr. Friedlander then shared some information about Math quizzes with my son because Math is his favorite subject. My child left the appointment feeling good and I left feeling reassured that he was in good hands and that he is on track with his grieving. It is such a relief to know we have Dr. Friedlander to turn to if ever we have questions about our children's physical and mental wellbeing.
Dr Friedlander always makes us feel welcome and comfortable. When our oldest was born we saw a lot of doctors. He was the first that felt like he actually was listening to me and cared. I have recommended him a million times and always will. We truly couldn't ask for a better or more caring doctor.
I have been with this specific doctor for eleven years now. I love this office and this doctor. The only reason we changed was because my daughter is now old enough to want a female doctor.
Dr. Friedlander is wonderful! Would highly recommend him to anyone!
We love dr. freidlander, so good with the kids and very easy to talk with and provides all information necessary
he was amazing. although we had a long wait he was fabulous and I was very pleased with his care and concern for my daughter!
We always get excellent care with Dr Friedlander. We are very happy at this practice.
Our family loves Dr. Friedlander and this entire practice. Excellent care!
Dr. Friedlander is an excellent provider. He listens and takes the time to address any concerns that I may have as a new parent. Even when I have tons of questions, he reassures me that it's okay and that my daughter's appointments are the perfect time to ask them. He's friendly, doesn't talk over me or down to me, and interacts positively with my daughter. I look forward to him providing care for her, for years to come.
Dr. Friedlander is an amazing doctor! He is an asset to your organization. He knew my son's medical history,as well as, his older sibling's. He may run behind on appointment times, but it's because he takes his time with the parents and child at every appointment. He's worth the wait - and is highly spoken of by the local moms!
Dr. Friedlander is the best! He goes above and beyond for his patients and families. We are going to miss him when we move out of state.
Our son has Autism. Dr. Friedlander is excellent with his care. He always provides us with knowledgeable information and resources. Our son adores him.
Dr. Friedlander is amazing! I did my research before choosing a pediatrician for my child. I'm so glad I did. At My first appointment with my newborn I whispered to my older daughter (18) that " I love him". She was equally impressed! Everyone in the office has been great!
We love this office and the provider. Have not had any negative experiences. Breath of fresh air after our previous pediatrician's office. We love the time spent with our child making sure that our questions are answered.
Dr. Friedlander consistently does an excellent job in helping review my child's health history and giving us sound medical advice when decisions have to be made.
Always a courteous staff!
Took the time to listen to our concerns and provide advice.
Dr. Friedlander has always been kind, sincere and professional over the years. He has returned my calls and has been respectful with my schedule at work concerning my availability. He has been extremely helpful with my son and has assisted me with additional help when needed.
always a wonderful and responsive office - and I love how the doctors speak directly to the kids
Their experiences at the doctors are always good.
we absolutely love this practice
everything was great with our recent visit. Dr. FRIEDLANDER was great and is one of our new favorites! I'd highly recommend him!
Dr. Frielander is awesome! He's very nice and always provides great information to a worried mom.
Dr. Friedlander was amazing. We switched from a new provider and this was our first time but he took the time to go over all of our questions and to make sure we understood the plan.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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