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University of Pittsburgh School of Medicine Pittsburgh, PA
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 62
Dr. Friedlander consistently does an excellent job in helping review my child's health history and giving us sound medical advice when decisions have to be made.
Always a courteous staff!
Took the time to listen to our concerns and provide advice.
Dr. Friedlander has always been kind, sincere and professional over the years. He has returned my calls and has been respectful with my schedule at work concerning my availability. He has been extremely helpful with my son and has assisted me with additional help when needed.
always a wonderful and responsive office - and I love how the doctors speak directly to the kids
Their experiences at the doctors are always good.
we absolutely love this practice
everything was great with our recent visit. Dr. FRIEDLANDER was great and is one of our new favorites! I'd highly recommend him!
Dr. Frielander is awesome! He's very nice and always provides great information to a worried mom.
Dr. Friedlander was amazing. We switched from a new provider and this was our first time but he took the time to go over all of our questions and to make sure we understood the plan.
Dr. Friedlander is our favorite!
I always have had positive experiences with all of the doctors and staff at this office, thank you!
We love Dr Friedlander he remembers all 4 of my kids and is very helpful
care was great, the wait was extreme, 1.5+ hours to seen
Excellent doctor !!! I would definitely recommend him up anymore ... we are moving out of Pittsburgh and will be missing him taking care of our 2 boys.
The dr. kept interuptinng me and qouldnt let me finish talking before he would continue.
Dr. Friedlander is an excellent provider for our three boys. He takes his time, listens, and is very thorough
Friendly staff :)
I am a pediatric home care nurse and accompany clients on many appointments. I have never been to an office that I like better than this one. The staff is ALWAYS kind, caring and very knowledgable. The air conditioner had broken yesterday and everyone apologized for the heat (even though it wasn't bad at all). Dr. Friendlander takes care of all four of my children and always asks how our oldest (my fifth child, is my step son and doesn't come to this office) is doing. I trust that he truly has my children's best intrest in mind. We are very lucky!
We cannot say enough about Dr Freidlander. He listens to concerns and is understanding. He always provides answers that are very matter of fact but helpful.
everything went well and the test results came back to us quickly
Dr. Feedlander is a great communicator and very proactive about addressing issues.
Dr. Friedlander is wonderful and gives full attention to each family.
The Doctor took time to answer all my questions and explain things to us.
Dr always takes plenty of time to examine, explain and be truly honest and sincere about my child. I felt completely educated and happy with my child's care.
Dr. Friedlander is amazing. He is our main doctor there and we were lucky to get him on our walk I. visit. He cares and takes time with us.
I've been using this practice for over 20 years. This was my first visit with Dr. Friedlander. Everyone in the office is exceptionally professional. I was squeezed in at the end of the day, so I understand sometimes a wait is necessary. Even though I was the last appointment of the day I did not feel rushed.
He truly enjoys children and I can tell he genuinely loves what he does.
Dr. Friedlander takes his time with my son at each visit, he explains in the simplest way I would understand about my child's health. He also listens and answer any questions or concerns I may have. Dr. Friendlander and the other staffs are very friendly and professional.
As a parent, I feel heard and acknowledged during my son's visits with Dr. Friedlander. I like the respectful way he listens and speaks to my son and also to my daughter who had to sit there with us.
this was our first visit with Dr Friedlander, and he will be our children's new pediatrician. I was really impressed with his knowledge, down to earth communication style and the time he spent getting to know my daughter and asking questions. He already knew a lot about her medical history and explained everything every step of the way. I'm thrilled he will be their new pediatrician!
provider followed up on some notes on child's medical records, made her feel comfortable and okay about needs.
Dr Friedlander is AMAZING! He is very thorough and kind. He goes out of his way to help you in whatever you may need. Never has he made us feel we were rushed .
I think Dr Friedlander is an excellent physician, all my kids see him. I was pleasantly surprised to see him during the walk in appt.
Love Dr. Friedlander, he was able to answer any questions and concerns I had with my daughter's health and explain everything to me. He made me feel much better about a concern I had with her.
Overall a very very positive experience with CCP Bethel Park. My only complaint is that I felt the doctor was a little rushed to get to his next patient. As a new mom I always have concerns and it would be nice to have more time to talk about what to look out for between regular visits as far as developmental milestones or things to be concerned about.
Dr. Freidlander is always very thorough and just excellent with my children - he time to answer their questions and talk with them, not just me. I will forever be impressed with the caliber of this doctor as he diagnosed my son with torticollis at a very young age. Most cannot diagnose this early because they don't look for it. Thanks to Dr. Freidlander my son received physical therapy/early intervention services and issue was resolved early on.
We love dr. Friedlander so much. He's straight forward, friendly, and just a wonderful pediatrician.
Dr. Friedlander is a wonderful doctor. We always feel better after leaving an appointment with him. We very much appreciate his services and bedside manner.
We visited CCP Bethel Park with our daughter for the first time the day after returning home from her birth at the hospital. Since then we've had several visits with Dr Friedlander, and he always treats our daughter with the utmost care and my husband and I with the utmost respect.
We contine to have great experiences!
We love Dr. Friedlander!
Excellent all around
Dr. Friedlander was great, very easy to talk to. My daughter has never talked to a provider (unless she was crying) but she answered his questions without getting upset which is a very big deal for her.
I was very pleased with my visit with Dr. Fredlander. He shows genuine care and concern for my son's health and progress and he's great at listening to my concerns and also explaining the essential information for our visit. He makes my son comfortable and at ease with our visit.
I really appreciated the thoroughness and how much the dr addressed my child directly
The first several questions on this survey pertained to my "appointment." I did not have an appointment--we came in during the morning "walk-in" hours. I love this feature of this practice. I never have to make an appointment for a sick child and we get seen right away in the early part of the day. It makes my life so much easier.
Dr. Friedlander is very courteous and very patient with my son. He addresses all of my concerns.
Dr. Friedlander is fantastic. I am very unfamiliar with asthma and had to ask him numerous times how to use the inhaler and why we needed to do what we were doing. He explained it to me several times until I felt comfortable going home and understanding the care I needed to provide for my child. I will always request to be seen by him.
I have been coming to this practice for twenty years. I have seen every doctor with at least one of my children. They are all wonderful. I decided to keep Dr. Freelancer as my main doctor upon the birth of my fifteen month old. I could not be happier with this decision.
He is outstanding. I trust no one more with my kids healthcare.
Eric Friedlander has been my doctor of choice for my children for 8 years. I trust him completely. He is always great with my children and very knowledgable. I have 2 children. Every time I see Dr. Friedlander, he always inquires about both children and is up to date on any illnesses they have.
very thorough and willing to spend extra time with us
Felt the provider had the answer before I asked the question. Did not feel listened to.
He's a great doctor were very happy he's our pediatrician
Dr. Friedlander is the best! He is great at including the child and never talking down to them or acting like they aren't there. We'd recommend him to anyone!
There were many factors involved with my son's health issues and Dr. Friedlander took the time to address the multifactorial nature of the issues and help make several recommendations to address them. He communicated well with both me and my son, which is critical to genuine improvement.
We LOVE Dr Friedlander! Very thorough. Very knowledgeable. No fluff.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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