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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
BSN, University of Pittsburgh Pittsburgh, PA MSN, University of Pittsburgh Pittsburgh, PA
Children's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 32
Erica is excellent- very patient, good natured and friendly with me and my son. Visit was very comfortable and full of info.
I think Erica did a fantastic job this time. she complimented my daughter numerous times which really gave her a confidence boost! Having diabetes at 16 is very difficult, but Erica did a great job making her feel good about herself.
She was very knowledgeable and friendly.
She is always so nice and helpful. I wouldn't take her anywhere else.
Good experience with the provider and with the facility
Erica is passionate in helping kids with Diabetes and it shows! she always shares new information with us.
Erica is always friendly, caring and helpful!
Our appointment was for 2:30. We were taken back to a room at 2:50pm. The provider did not come to the room until 3:50pm. That is ridiculous and honestly she has no compassion for a teenager with Diabetes! We are either considering going somewhere else or requesting anyone but her!
Erica Cordell is great. She always takes the time to answer questions and is willing to go the extra mile to help.
Erica Cordell is great. She explains things wonderfully and gives me tips on how to handle my child's disease.
Erica is awesome! When I was diagnosed with Graves disease I was seen promptly and prescribed medication to control my symptoms. Always a caring and through visit
I appreciate that Erica treats my son with respect. Many times, providers speak to me rather than my son. My son is now 16 years old and should be an active participant in his own health care.
Erica is very informative and gives my daughter a lot of confidence when we leave the visit. Erica is very patient and always asking if there are any questions or concerns and is willing to take the time to go over those concerns. I am very happy with our treatment with Erica
The staff at this facility is so supportive , Erica tells us what we need to change or not change in a very supportive way , never condescending, dealing with Diabetes is no fun, we really value her advice and care that she provides our daughter .
Erica Cordell is an excellent provider. She knows our family and our specific needs and is tuned into the special care we need for our special needs child. Others seem less in tuned to our needs.
My daughter was very comfortable and happy with this visit. compared to previous ones.
Love my daughter health care provider
Erica is always helpful when discussing health concerns. She is patient and kind.
Have never had a bad experience with Erica Cordell. She is competent, caring and has excellent communication skills
This visit was dramatically better than our prior visit. Much improved bed-side manner by all.
always a good experience
Erica is always very personable and helpful.
Erica Cordell is a very passionate health care provider. It is evident that she has my child's best interest in mind and only wants the best for my child's care. I am deeply appreciative to her for these qualities. However,I don't feel that Erica listens to may comments or concerns very well. She tends to interrupt me when I am asking questions or expressing difficulties in managing his diabetes. It seems there is not enough time for questions during our visits.
I'm truly happy since we have been transferred to the Wexford office.
As always very helpful and attentive to our needs.
The entire staff was courteous, attentive, and very knowledgeable regarding all of my daughter's questions.
My child has been seen by Erica for the last year for his diabetes. She is always very positive and friendly with us.
providers/doctor was very sensitive to my child's uncomfortable exam, and conscience of my own concerns with the body exam
Erica Cordell is a really great provider, she spent a lot more time doing a patient history on my son than any other clinician we've seen and did a phenomenal job of explaining to my son what he needed to do. Very impressed with her, the best clinician we've seen at your location.
Very good experience
There was no talking down, talking over or just acting like we didn't exist. it was nice having doctor and nurse who acted like we, as patients, actually had brains!
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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