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Nurse Practitioner, UPMC Allied Health Medical Staff
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Endocrinology, Diabetes & Metabolism
BSN, University of Pittsburgh Pittsburgh, PA MSN, University of Pittsburgh Pittsburgh, PA
UPMC Children's Hospital of Pittsburgh
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 59
She didn't seem to care about what we had to say, questions about the process to get am insulin pump where evaded.
Mrs. Cordell couldn't be any more helpful or kind. My 8yr old feels so comfortable with her and enjoys seeing her at each visit. I can't say enough good things regarding the service and care she has shown us!! We have seen her at least the past 4 years!
she was very nice and explained things in a way i could understand!
Erica is the best provider we have had. she genuinely cares about my health. She has helped me in so many ways with my help. she goes above and beyond.
love this provider- my son sees a lot of providers and Erica is top of the list The wait time was VERY long- unacceptably long for a quarterly appt.
Erica Cordell is always professional and shows care and concern
She is so caring and very helpful
We received excellent service from Dr. Erica Cordell. Excellent communication skills and I always feel satisfied after an appointment.
Very happy with Erica as my sons provider. She is always so helpful and a great doctor!
As always Erica Cordell and Mauri Durash are a blessing to the UPMC endocrinology team and we are blessed to have them in our lives.
always does a great job with our children
As always, this office has provided my child and family with excellent care and compassion.
Erica always asks us if we have any other issues that she can help us with. We really appreciate her time.
So Happy to have Erica Cordell as our son's diabetes practitioner. She is knowledgeable, current and really listens to us as parents. So glad to have found a great fit.
Truly excellent and professional!
we always see dr Cordell for our appts and she know my child very well. knows what her struggles are and helps us try to get through them.
Erica Cordell is probably one of the best PA's we've had for my child's care. She listens, she is fantastic with my child with Down Syndrome and she truly cares for and is excited to see my child when we arrive for an appointment. She belongs in this profession!!
Erica is always very attentive and listens carefully to our concerns and is very responsive to any questions we may have.
Very friendly & helpful staff. Dr Erica Cordell is a very nice, caring, & easy to get along with. My son enjoys going to his appointments with her.
Erica Cordell gave excellent medical care and service. very pleasant, polite and easy to communicate with.
During this visit, I felt that Erica truly listened and offered suggestions that were helpful for my child. Also, she spent a significant amount of time discussing issues and taking the time to listen.
it's so nice being able to express my concerns with the provider and get direct answers I can understand. the provider has taken as much time as we need and is able to answer any questions or concerns we have.
Excellent, and we want to thank Dr. Cordell again sincerely.
Mrs. Cordell has an awesome caring and nuturing side that is very helpful. She is a great asset to Children's
Mrs. Cordell has a great professional mannerly caring side that keeps our son wanting to do his best. She is a great asset to Children's!
Erica Cordell is always helpful, responsive, sincere, genuine and kind. She is aware of my child's needs and medical history and is always delightful to work with. She is efficient and informative. She always gets back to us with test results extremely quickly, and she always answers any email questions through the portal very quickly.
Erica was awesome! This is the first time we saw her and she was very thorough and easy to understand. She paid attention to my son's special needs and requests and helped make him feel at ease.
caring, and understanding care provider.
Erika was very concerned and responsive when she found out that once again there was not a sign language interpreter present for the appointment. We received a call within 24 hours from an administrator in the department who has assured me that the matter is being investigated. Erika was also very concerned and informative regarding possible health issues. She offered helpful information and ideas in how to deal with these issues to help make overall health better and prevent any more problems.
Erica is an amazing care provider. I greatly appreciate how well she communicates with my teenage son in a way that he is receptive.
Very happy with everyone in this office.
We love Erica. She is such a kind, compassionate, and encouraging provider.
we appreciate the time Erica spends with us. This visit was more complicated than most but Erica took a lot of time with us.
She was apologetic about the time we had to wait to be seen.
Appointment went great and provider was great as always.
good and kind visit
The visit was informative. Erica took her time with us, is always patient and kind.
She really helped with explaining diet and excersize to my daughter. She was great and my daughter is really watching her diet now and trying to be more active. She didn't want to listen to her parents, but it really sunk in listening to Erica.
Love the Wexford office, staff and Dr. Erica!
Erica is an excellent doctor who always takes the best care of my son. She talks to us about his care and any concerns or questions that we have. She does a great job at using terms we understand and she truly cares about her patients.
she was awesome!
Nothing but fantastic care and treatment from Erica Cordell.
Erica is excellent- very patient, good natured and friendly with me and my son. Visit was very comfortable and full of info.
I think Erica did a fantastic job this time. she complimented my daughter numerous times which really gave her a confidence boost! Having diabetes at 16 is very difficult, but Erica did a great job making her feel good about herself.
She was very knowledgeable and friendly.
She is always so nice and helpful. I wouldn't take her anywhere else.
Good experience with the provider and with the facility
Erica is passionate in helping kids with Diabetes and it shows! she always shares new information with us.
Erica is always friendly, caring and helpful!
Our appointment was for 2:30. We were taken back to a room at 2:50pm. The provider did not come to the room until 3:50pm. That is ridiculous and honestly she has no compassion for a teenager with Diabetes! We are either considering going somewhere else or requesting anyone but her!
Erica Cordell is great. She always takes the time to answer questions and is willing to go the extra mile to help.
Erica Cordell is great. She explains things wonderfully and gives me tips on how to handle my child's disease.
Erica is awesome! When I was diagnosed with Graves disease I was seen promptly and prescribed medication to control my symptoms. Always a caring and through visit
I appreciate that Erica treats my son with respect. Many times, providers speak to me rather than my son. My son is now 16 years old and should be an active participant in his own health care.
Erica is very informative and gives my daughter a lot of confidence when we leave the visit. Erica is very patient and always asking if there are any questions or concerns and is willing to take the time to go over those concerns. I am very happy with our treatment with Erica
The staff at this facility is so supportive , Erica tells us what we need to change or not change in a very supportive way , never condescending, dealing with Diabetes is no fun, we really value her advice and care that she provides our daughter .
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
In addition to the main hospital, Children's has many convenient locations in other neighborhoods throughout the greater Pittsburgh region.
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Interested in giving to Children's Hospital? Visit Children's Hospital of Pittsburgh Foundation's website to make a donation online.