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Ranked #8 Nationally by U.S. News & World Report.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Internal MedicineEndocrinology, Diabetes & Metabolism
Endocrinology, Diabetes & Metabolism
MD, Hacettepe University Ankara , Turkey
University of Istanbul Istanbul, Turkey University of Pittsburgh School of Medicine Pittsburgh, PA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC PresbyterianUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 95
Dr. French is very thorough, professional and personable.
Dr. French is an asset to the UPMC Falk Clinic for Endocrinology. Always leave my appointment feeling more confident and in control of my health. Feel like a team working with Dr. French and even though I have had some bumps in my treatment, never have I ever felt judged about my conditions.
Dr. French is an excellent provider and provides an exceptional customer experience.
very goog experience
Dr French is excellent! Always listens and explains clearly.
Always very caring and helpful
Very good and explains so you understand your condition
Dr. French and the team of nurses were very quick with getting me in/out and answering any question I had about my condition
First time at UPMC, was impressed with everyone from the valet as I entered, the gent at the information desk, cafe workers, medical staff. couldn't have been treated better by all,
Dr. French has been wonderful! I was very concerned about this new condition with my health. She has assured me that I am responding very well to the treatment and my condition is improving. She has explained everything thoroughly so that I understand what is going on. She's always courteous and friendly. She spends time with me and listens to and answers my questions. She always keeps me informed on my test results. She's great!
seems to care
She is an excellent Dr, I would recomend her to anyone. I feel fortunate to have a doctor of her caliber.
I really liked dr french she was great at explaining things to me as a normal person and answered questions reguarding all concerns i had regarding my thyroid
Dr. French was very apologetic re: my 30 minute wait to see her.
There was not one thing that she could have improved on. All my questions, fears and concerns were answered. It was my first visit to her
everyone was nice and cared about me
first visit. Ezra was highly recommended from a friend. She was excellent and truly listened to me.
dr. French was excellent very caring and knowledgeable.
Dr. French was very compassionate and too care with the procedure. She explained everything that was going to happen
She listens to me with every concern.
I really like Dr. French. We are still new to each other, as I only began working with her a year ago; however, she seemed to remember me and my endocrine history. She is very personable and I enjoy her. She has been very accessible via the My UPMC website and I appreciate this.
Dr. French was excellent. She was engaged, thoughtful, and very knowledgeable.
Dr. French is attentive, polite, takes the time to listen to your concerns and is an overall wonderful physician. She truly cares about her patients and getting to the bottom of and treating the issues.
Very pleased with Dr French. She shows concern for a difficult problem.
Dr. French is a excellent doctor. Answers any questions or concerns.
Dr. French is excellent. She provides clear, helpful explanations and information and takes the necessary time to listen.
Dr. French is very good about answering my questions and discussing my condition with me.
This was my first time meeting Dr. French, who I was referred to by my PCP, and she was very kind and helpful. Being a new patient, she took the time to understand my background and why I was there.
Dr. French took me at the last minute with a referral from Dr. Sally Carty. Dr. French was very thorough with reviewing my chart/test results and was extremely knowledgeable and caring. After my appointment, she personally walked me to the front desk and assisted the receptionist with making my next appointment. She also treated her receptionist with the same courtesy and kindness that she showed me. Which I feel speaks volumes for her character.
Dr French was wonderful, so kind , and concerned!! she asked and answered all my health issues.She took time and never rushed me!!
Dr. French was very attentive and dedicated. She even called me directly to explain my test results. This gave me a lot of comfort and I was much better informed about my current health status.
All was good. My concerns were answered.
Dr.French is a great provider who listens to your concerns and thinks critically about your health. Would recommend her to anyone.
I felt like the doctor was very thorough in her questions to best determine next steps. I did not feel rushed, and felt like I was being listened to, which is very important for me when it comes to selecting a care provider.
excellent explanation of test results
Very good experience every visit with Dr.French! She is very kind and understanding
very pleased with this doctor and the assistants in this office
service and attentiveness was good. I had several questions concerning my test results which I had privy to see prior to office contact. I did contact the doctor via message with a prompt responseWhich was appreciated.
She was excellent in explaining my condition.
Dr. French was great. Very impressive. I feel very confident that I will receive excellent care as her patient.
The provider listened about concerns to refill medicines and labs to be done.She was courteous but did not check me at all. Did not check my heart lungs feet or anything. She only talked and then left. I was disappointed. However again she was pleasant courteous and respectful.
Very helpful and took the time to answer all of my questions.
The office was very efficient. My wait time was minimal.
Great experience with Dr. French.Same
Dr. French was very helpful and answered any questions I had. She has helped me get my blood sugars under control
This was my first time ever at the Falk Medical Building. I spoke with Dr. French and she answered any and all questions I had.
Dr. French is very kind and is good with appropriate medical care. i have not had that be the case with UPMC a lot of the time, so I appreciate her care.
Nothing but good care and service from the staff
Excellent explanations, friendly, willing to answer questions, spent considerable time with me.
Dr French is a wonderful Doctor
She is great. Entire experience was excellent
She is amazing! I cannot say enough good things about her. She truly cares and spends a lot of time making sure you understand. She gives great feedback and keeps everything up to date!
love mrs French
I was taken care of in the best way possible. I wouldn't change anything about this office.
I had a great visit with Dr French as always.
Went very well, was very pleased, she was a new provider for me, my last one had retired.
Over all Dr French explained everything to me in detail and I left the office satisfied with all of my questions answered.
All good experiences
very impressed with both my doctor visit and the ultrasound before the appointment with Dr French
Overall it was informative, quick, and what I expected.
Very professional and friendly
Dr. French gave clear, easy to understand reasons for my upcoming labs and procedures.
Dr. French didn't listen or seem interested in my experiences, did not show empathy for the fact that I was having health problems, and did not seem bothered by the fact that she couldn't explain these problems. In the end, all she told me was that "it must be something different about the medication" even though I explained multiple times that I was using the exact same bottle of medication throughout the time in question.
very thorough and truly professional
dr French is wonderful easy to talk with and she is very caring !
She is very helpful and spends a lot of time making sure I understand what she is saying. She is the best!!
Dr. French gives me great confidence with her knowledge of my medical issues and with her ability to communicate to me about them, in particular, with the specialty of her field of endocrinology.
best appointment ever! Very professional staff....
Dr French is such a wonderful doctor. She pays such close attention to everything you say.
Excellent service - very adaptable to my specific needs
Care provided was great. The Dr. And staff were very helpful..
everyone--Dr, rn, clerk at check out- was very pleasant. Do not like the kiosk for check-in. You miss your first best opportunity to build a relationship with the patient.
Dr French was very professional & thorough.
as I told dr. French in the visit, I have never received direct communication from a doctor about test results. it was so nice that she took the time to let me know my blood work was perfect after my labs last month via the myupmc portal link. I appreciate that so much!
dr. French is an excellent doctor
Dr French listened very intently as I explained the concerns that brought me to see her. I was very impressed with her knowledge and level of concern for what I told her. Very pleased with her care and advice.
very interested in my thyroid issues
TO HER, MY OWN MEDICAL HISTORY ALONG WITH MY FAMILY HISTORY WAS IMPORTANT AND PROVED TO BE LOGICAL IN TRYING TO FIND OUT WHAT MY PROBLEM IS NOW AND IN THE FUTURE.
excellent initial visit. Dr. was very professional and well versed in my issues
Dr.French has been very helpful regarding my newly diagnosed Type 1 diabetes
Dr. French was extremely professional and thorough. Friendly and easy to communicate with. I would definitely recommend her to friends and family.
Everyone was wonderful!
Dr. French is very knowledgeable and caring. She takes time to listen and provide education. I would highly recommend her.
Dr. French and her staff were awesome! Everyone was very respectful, informative, kind and knowledgeable. Dr French took her time with me and listened to me. I left with a very comforting and confident feeling that I was being taken care of. I am very happy that I made the choice of UPMC Endo.
Dr. French is very good in all respects.
The visit went well.
I was very happy with my service. this was my first visit and I really liked Dr. French
Dr. French and her staff are very caring and pleasant people. Diabetic endrocrinology is a sensitive balance of a lot of things and Dr. French and her staff tend to my every need.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
UPMC Children’s Hospital of Pittsburgh
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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