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Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
Internal MedicineEndocrinology, Diabetes & Metabolism
Endocrinology, Diabetes & Metabolism
MD, Hacettepe University Ankara , Turkey
University of Istanbul Istanbul, Turkey University of Pittsburgh School of Medicine Pittsburgh, PA
University of Pittsburgh School of Medicine Pittsburgh, PA
UPMC PresbyterianUPMC Magee-Womens Hospital
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 83
I felt like the doctor was very thorough in her questions to best determine next steps. I did not feel rushed, and felt like I was being listened to, which is very important for me when it comes to selecting a care provider.
excellent explanation of test results
Very good experience every visit with Dr.French! She is very kind and understanding
very pleased with this doctor and the assistants in this office
service and attentiveness was good. I had several questions concerning my test results which I had privy to see prior to office contact. I did contact the doctor via message with a prompt responseWhich was appreciated.
She was excellent in explaining my condition.
Dr. French was great. Very impressive. I feel very confident that I will receive excellent care as her patient.
The provider listened about concerns to refill medicines and labs to be done.She was courteous but did not check me at all. Did not check my heart lungs feet or anything. She only talked and then left. I was disappointed. However again she was pleasant courteous and respectful.
Very helpful and took the time to answer all of my questions.
The office was very efficient. My wait time was minimal.
Great experience with Dr. French.Same
Dr. French was very helpful and answered any questions I had. She has helped me get my blood sugars under control
This was my first time ever at the Falk Medical Building. I spoke with Dr. French and she answered any and all questions I had.
Dr. French is very kind and is good with appropriate medical care. i have not had that be the case with UPMC a lot of the time, so I appreciate her care.
Nothing but good care and service from the staff
Excellent explanations, friendly, willing to answer questions, spent considerable time with me.
Dr French is a wonderful Doctor
She is great. Entire experience was excellent
She is amazing! I cannot say enough good things about her. She truly cares and spends a lot of time making sure you understand. She gives great feedback and keeps everything up to date!
love mrs French
I was taken care of in the best way possible. I wouldn't change anything about this office.
I had a great visit with Dr French as always.
Went very well, was very pleased, she was a new provider for me, my last one had retired.
Over all Dr French explained everything to me in detail and I left the office satisfied with all of my questions answered.
very impressed with both my doctor visit and the ultrasound before the appointment with Dr French
All good experiences
Overall it was informative, quick, and what I expected.
Very professional and friendly
Dr. French gave clear, easy to understand reasons for my upcoming labs and procedures.
Dr. French didn't listen or seem interested in my experiences, did not show empathy for the fact that I was having health problems, and did not seem bothered by the fact that she couldn't explain these problems. In the end, all she told me was that "it must be something different about the medication" even though I explained multiple times that I was using the exact same bottle of medication throughout the time in question.
very thorough and truly professional
dr French is wonderful easy to talk with and she is very caring !
She is very helpful and spends a lot of time making sure I understand what she is saying. She is the best!!
Dr. French gives me great confidence with her knowledge of my medical issues and with her ability to communicate to me about them, in particular, with the specialty of her field of endocrinology.
best appointment ever! Very professional staff....
Dr French is such a wonderful doctor. She pays such close attention to everything you say.
Excellent service - very adaptable to my specific needs
Care provided was great. The Dr. And staff were very helpful..
Dr French was very professional & thorough.
everyone--Dr, rn, clerk at check out- was very pleasant. Do not like the kiosk for check-in. You miss your first best opportunity to build a relationship with the patient.
as I told dr. French in the visit, I have never received direct communication from a doctor about test results. it was so nice that she took the time to let me know my blood work was perfect after my labs last month via the myupmc portal link. I appreciate that so much!
dr. French is an excellent doctor
Dr French listened very intently as I explained the concerns that brought me to see her. I was very impressed with her knowledge and level of concern for what I told her. Very pleased with her care and advice.
very interested in my thyroid issues
TO HER, MY OWN MEDICAL HISTORY ALONG WITH MY FAMILY HISTORY WAS IMPORTANT AND PROVED TO BE LOGICAL IN TRYING TO FIND OUT WHAT MY PROBLEM IS NOW AND IN THE FUTURE.
excellent initial visit. Dr. was very professional and well versed in my issues
Dr.French has been very helpful regarding my newly diagnosed Type 1 diabetes
Dr. French was extremely professional and thorough. Friendly and easy to communicate with. I would definitely recommend her to friends and family.
Everyone was wonderful!
Dr. French is very knowledgeable and caring. She takes time to listen and provide education. I would highly recommend her.
The visit went well.
Dr. French is very good in all respects.
Dr. French and her staff were awesome! Everyone was very respectful, informative, kind and knowledgeable. Dr French took her time with me and listened to me. I left with a very comforting and confident feeling that I was being taken care of. I am very happy that I made the choice of UPMC Endo.
I was very happy with my service. this was my first visit and I really liked Dr. French
Dr. French and her staff are very caring and pleasant people. Diabetic endrocrinology is a sensitive balance of a lot of things and Dr. French and her staff tend to my every need.
I was pleased - no concerns.
always a blessing when I'm in this office great care. all around
I am very pleased with Dr French and her staff they are always cheerful and helpful toward me.
The office staff and assistants were very nice and courteous. The Doctor allowed enough time to discuss my concerns and we have come up with a plan to address my concerns. The Doctor was very pleasant and understanding.
felt very good about the visit
Dr. French is an excellent doctor, she is very knowledgeable. She always listens to me, answers all my questions, and helps me decide what is the best course of treatment that suits my lifestyle. I am very grateful and happy that she is my endocrinologist.
Dr French did a great job at my initial visit, I am very happy to be working with her going forward.
Ezra honestly is one of the friendliest, kindest and understanding doctors I have ever had. She truly seems to care about my needs and feelings. She is very easy to talk to and I recommend her to everyone I know that has thyroid or diabetes problems.
Dr French is an absolute professional. I would highly recommend her and the entire UPMC staff.
She is amazing and the only person who has been willing to help me the past two years of my life.
dr. French friendly courteous and took care of all my concerns
always a wonderful experience and dr French is a very caring physician who listened to my concerns and answered all my questions
I often speak to my family and friends about how I feel as though God has put together the perfect medical team to care for me in my situation. that goes for the receptionist, nurses and everyone that I've come in contact with. They have been absolutely amazing in every way. I couldn't have asked for a better team of medical care professionals. They are angels sent from heaven and I mean every word I say
great experience, very knowledgeable
this was first visit that I met Dr French in place of Dr Coyne's leaving..& I was very satisfied, she was very thorough & nice.
The nurse and doctor were fantastic, and really listened to my concerns. The initial greeting, especially for being a new patient want very welcoming be the reception area.
Dr. French was very nice. She made me feel quite comfortable and more at ease with my diagnosis. The only reason she didn't have my medical records are because my family doctor hadn't sent them.
i really liked the doctor, she was very understanding and followed up with me about my sugars.
Dr Esra is a very valuable asset to UPMC;she is courteous, professional, very well informed. I look forward to being her patient in the future.
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One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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