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Children's Hospital is ranked One of America's Best Children's Hospitals.
Spends Enough Time with You
Recommend This Provider to Family/Friends
Shows Respect to Patients
Explains in a Way You Understand
MD, University of Jordan Medical School Amman, Jordan
University of Jordan Medical School Amman, Jordan St Joseph Hospital Paterson, NJ
University of Pittsburgh School of Medicine Pittsburgh, PA
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 35
the length of time to get an appointment was disappointing, 10 weeks out. as my child's condition grew more serious every effort was made to get him to be seen by Doctor asap. the doctor and staff were professional and very helpful.
The doctor was on time, friendly, and spent time creating a plan for my son. My son really liked him too!
this was our second visit with this care provider. He seems like knowledgeable and caring about his patients. I believe he is good care provider
ICARE Team is the best!
very caring doctor
Short wait time, quality time with the doctor
The doctor was terrific. The wait time was over two hours. The receptionists in the lobby only provided assistance when approached with questions. I had to check and see if there were forms I needed to complete before they took us back into the actual office.
Dr. Al-Issa is an excellent doctor. He actually looks at my daughter's records before our appointment. He treats us like real people and not just patients. I'd highly recommend him to anyone I know that needs a great pediatric GI.
Dr. was very kind and very thorough.
Dr. Alissa is wonderful and very helpful. He talks to my daughter and asks her questions. He makes her feel listened to.
We really liked the doctor and thought he spent a good amount of time talking to us about all that was going on with our daughter.
Dr Al-Issa is great! He was incredibly helpful. He was able to look at notes from my daughter's appointments with Neurology, Urology, and Nephrology. He answered all our questions concerning her new course of treatments and medications. He even suggested another test to do before starting her new medication. He took his time reviewing her dietary requirements and put together paperwork for us to turn into her school.
Always wonderful doctors!
Overall we had a great experience with Dr. Al-Issa's office. Everyone was courteous and we were seen promptly. Dr. Al-Issa has a good bedside manner with children and he listened to our concerns. There was a slight communication challenge with some medical terms that we were not familiar with which could have been explained a little clearer in a way we could understand but overall we were very happy with Dr. Al-Issa. We feel he is very knowledegable and made good recommendations for follow up.
Dr. Al-Issa was very sensitive towards our daughter and took extra time with her due to her being scared. He listened to us as parents and quickly he had an excellent overview and understanding of our daughter's complex medical needs despite this being the first time he saw her. He was very knowledgeable and detail oriented.
My son is in the Autistic Spectrum & his very anxious about his medical issues, the Dr. was able to connect excellently w/ him & getting him to buy into the treatment that needs to occur.
Dr Feras Al-Issa was amazing. He took his time with us. Listen to our concerns. He was very thorough and aware of our daughter's needs. I would definitely recommend him to family and friends.
We are very happy to have Dr. Al-Lissa. My daughter and I always walk away from her appointments feeling like she is his only patient. He is kind, knowledgeable and talks in terms that we can understand. It is inspiring to know that my daughter will be able to stay with him until the age of 25.
Dr Alissa is knowledgeable, caring, effective, and an excellent doctor. he is responsive to my condition. A+ rating.
The wait time was 1 hour- should consider scheduling conflicts
much better than I've seen in awhile. I'm happy to have a provider that actually listens.
Everyone was courteous, respectful, and gave us a sense of security.
Dr Al-Issa is a great doctor for my son. He went out of his way to accommodate our schedule for this appointment.
He was great. He presented several options that we can try before we get to more invasive options.
Meeting with Dr. Al-Issa was a great experience for me and my daughter. He was great with her. She was nervous but he talked with her and explained what he was going to do. He did not rush her and let her answer questions. He explained all the different options for tratement to me and the pros and cons. He ordered blood work to rule out more serious medical issues. He listened when I talked about concerns and past medical history. I felt relieved when we left that we had finally found a dr. That would listen and solve my daughters medical issue. He gave me a very detailed plan of action that was written out and easy to follow. My daughter is already improving because he took time to listen to both of us
we were very happy with the appt and dr. he was very nice and great with my daughter.
it was a good experience heseems like quite experienced and good doctor
very satisfied with our experience
Dr. Ilisa takes time to listen to my concerns. He works with us to problem solve issues.
Dr. Alissa always has a wonderful bedside manner. He is very professional but always makes small talk at first, speaks to us in a friendly manner that we can understand. He never is in a hurry, always answers all our questions. He is a very caring doctor.
The provider didn't make me feel stupid for all the questions and comments I had concerning my son's appointment. He was very patient and kind. He took everything I said into consideration. I appreciated that being that my son was sick for 9 days and I wasn't getting anywhere with anyone else .
they are amazing at what they do!
Dr. Alissa is great with my daughter and she is very comfortable with him. He always talks to her in language that she understands and that does not scare her and includes her in the treatment plan as well.
dr al Issa is wonderful. at this visit, a resident, Cristin McDermott, was present. Her compassion and thoughtfulness was above and beyond. I am a nurse and I was blown away at the time, kindness and sensitivity shown to my daughter and myself. UPMC Children's is very lucky to have them both on staff.
Children's Hospital's main campus is located in the Lawrenceville neighborhood. Our main hospital address is:
Children’s Hospital of Pittsburgh of UPMC
One Children’s Hospital Way
4401 Penn Ave.
Pittsburgh, PA 15224
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