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General OrthopaedicsShoulder Surgery
MD, University of Pittsburgh School of Medicine Pittsburgh, PA, USA
Barnes-Jewish Hospital St Louis, MO
Shriners Hospital for Crippled Children St Louis St Louis, MO
UPMC St. MargaretChildren's Hospital of Pittsburgh of UPMC
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 102
Dr. Heindenrich is a personable and knowledgeable doctor who has a sincere concern for his patients welfare.
Dr. Heidenreich and his entire staff are great. I have already recommended Dr. H. and 3 Rivers Ortho to friends.
I have always been treated well when I've visited this provider and the staff there. Questions are always answered and they'll been extremely helpful.
Everything was fine
Would have enjoyed more time with him to ask more questions about potential surgery
very experienced in what was going on. very knowledgeable and very helpful...
very happy with the whole appointment
It was a good experience.
excellent doctor and staff. I was well cared for.
excellent knee replacement. No complaints.
they are very freindly and explain to me my ? that I asked about
excellent care and staff were super so nice and friendly
Good interest in my problems. A knee injection was put in right knee.
Thorough exam. Very helpful in scheduling MRI.
The office staff from scheduling the appointment to check-in to release was wonderful and efficient.
HAD A TERRIFIC RELATIONSHIP WITH DR. HEIDENREICH.
My knee replacement has been completed with no complications. Dr Heidenreich did an excellent job and I let him know it. Everyone at the Natrona Hts office were courteous and professional.
overall ok experience; had the feeling I was a bit rushed.
the doctor was at tentative to my situation and explain treatments and options.
I think patients like to see their X-rays while being examined not just being told they have a break. I was shown the xray on a computer after asking on my way out of the office.
dr. Heidenreich is a fantastic physician. he has a wonderful bed side manner, made me feel completely comfortable in the office and when I needed to have surgery. I would recommend him to anyone that needs to see an orthopedic.
It Was a ver y good Services.
the visit was a positive one and I got all of my questions answered.
Was my first visit and was a good experience.
Dr Heidenreich was direct, confident and displayed assuring knowledge on how to fix the problem
Only complaint is that I had an MRI scheduled which I went to have completed. After waiting for an hour I had come to find out that the doctor wrote the script for the wrong knee. I was not able to get the MRI and had to return again the next day once the correct script was issued.
Was pleased with the fact I could get and appointment so quickly after calling the UPMC Health Plan 800 number. All in all it was a good experience.
Dr. Heidenreich showed fabulous care, wisdom, experience, knowledge and professionalism. The staff were extremely organized, caring and friendly.
Very good office visit.
The provider gave very good service
Dr. Heidenreich and his staff are wonderful and I strongly recommend them to everyone.
waited 45 min in exam room to see doctor
Everyone was very professional
there was no bad experience
As a member of the medical field myself, I would recommend Dr H. highly is a kind , considerate professional MD. I would offer the highest praise!
very caring staff
I have a recurring knee problem (torn meniscus) and I have it treated by injections about every 6 months. Dr. Fred and the staff ALWAYS treat me very well and I am always pleased by their professional demeanor and cheerful treatment. I highly recommend this practice.
Very Good Care.
good experience - drained my knee - took a few days for the cortisone shot to totally reduce the swelling in knee
has worker on me my friends & family we all are very well happy !!!!!!
Have been seeing Dr. Heidenreich for about 10 years. He and his staff are the best !
Each experience was excellent.
I had an MRI done on a Friday before a holiday weekend and I was called with the report later on in that day. I was amazed at the speed.
Very good staff
all were VERY attentive as if I were the only patient they cared about. A very nice group.
very attentive to my problem and needs.
I think he was a very good, upbeat doctor that responded well to my child. I finally got the answers to why his knees were always hurting which felt good to finally get a diagnosis and how to treat it. I know my son wanted a different knee brace that prescribed since this one is very uncomfortable. He would prefer the slip on one, but we know he doesn't want his knee to move a certain way while active.
All good experiences
Dr. H is a very involved, caring surgeon who goes out of his way to spend time with you and answer all your questions. He is an excellent surgeon and I would recommend him as a orthopedic surgeon for anyone.
PROVIDER CARE EXCELLENT.
Everyone was friendly and information
Dr Heidenreich is always easy to work with. He understands my complicated orthopedic history. I will continue to see him for any orthopedic needs, and I've already taken my son to see him--he is great with kids. He always checks to make sure your questions have all been answered.
This was my initial visit....actual care or follow up will be in 3 weeks. All in all I was very impressed with Dr. Heidenreich and his staff.
I have recommended Dr H to everyone that needs joint surgery. I feel he is the best orthopedic surgeon in the Pittsburgh area. This is the third surgery he has done for me. They are all successful.
It was very good
Dr.H is phenomenal, Very skilled and knowledgeable. I would recommend him To anyone and plan on continuing my orthopedic care through him.
My previous orthopedic surgeon retired. I consider myself very fortunate to have found a similar good relationship with Dr. Heidenreich. He would be the first one I'd call with any future problems.
Dr.Heidenreich is a great orthopedic surgeon, with a great office staff. The total experiencewas refreshing and I' m so glad I am a patient at this office.
I AM VERY PLEASED WITH THE SERVICE AND THE COMPASSION OF THE STAFF
I loved him and have complete confidence in trusting him with my care.
Dr Heidenreich is a great doctor !
Every thing was fine.
i had a few issues i needed to discuss, but i was told your appointment today is for your ankle. why was'nt i allowed to ask other questions while i was already paying for the Drs. time ? i was told i'd have to make separate appointments for each issue?
I scheduled this appointment after being told that it would take 8 weeks to get an appointment with the doctor who did my last knee surgery. I was able to get an appointment in 2 days with this provider and it was a very good experience.
This was first time being seen by this provider. Everything was taken care of, instructions given, surgery scheduled and I was out of office all within one hour. Very impressive!
The care provider was very good. He listened to what I had to say and helped me with my problem.
Since having my knee surgery, I have recommended Dr. Heidenreich to my sister who has made an appointment for her knee problems.
Dr. Heidenreich did an excellent job on my knees...couldn't ask for better!
only had 1 experience with this MD and so far so good...will have other follow ups soon.
I have recommend this doctor to many people
was very honest in that he telling me that I should be seeing Dr. Smith instead..
He was very thorough and did not rush the visit.
very nice doctor
It was my first appointment. Everyone was friendly and treated me very well. The doctor saw me right away, examined my knee and we talked about how it happened and how to get it back to normal. He gave me an injection and set me up with physical therapy. All was a very pleasant experience.
Great doctor. Have recommended him many times to friends
Doesn't jump into insisting on doing surgery with out giving and trying other options.
I have the utmost faith in Dr. Heidenreich!
very thorough evaluation and treatment of my concern.
Dr. Heidenreich has always listened to my concerns and given me all the time I need to feel confident that when I left the office, I knew what I needed to know. I had a full knee replacement with him last year and have all the confidence in the world that he did the best work and today I have no issues. He is kind and very professional. I am very happy to suggest his services to friends and family members.
I recommend him often
This is my Second Total Knee replacement with Dr. Heidenreich. I have gone to him pre op and post op for both surgeries. I Like him very much and have referred friends/family to him. I believe he is a great Surgeon and always is very Caring and Professional. He listens to his patients and is such a good surgeon.
Very concerned and helpful
I think Dr. Heidenreich is an excellent clinician, and he takes the time he needs to take with each patient. Possibly that's what causes a slight wait time (not excessive). This time I needed a shot in my right hip (2nd one this CY) so that I could continue with my rehab from total R knee replacement. Dr. Heidenreich answered a lot of my questions since I have been walking distances daily and experiencing other pain. I wouldn't want to trade him.
The doctor is extremely professional and courteous
Dr Heidenreich was recommended by another and I am glad he did.I am pleased that he is taking care of my orthopedic needs.
Dr. Heidenrich is a very caring and understanding when dealing with me. Great man and MD !
Excellent treatment in knee replacement
I receive treatment from 2 surgeons from Three Rivers. Dr Patrick Smith who did my back fusion on 2/13/2014 and Dr Fred Heidenreich who did my total left knee revision on 10/31/2014. Both surgeons are EXCELLENT, and I am completely satisfied thus far with my results.
DR HEIDENREICH WAS RECOMMENDED TO ME AS AN EXCELLENT DOCTOR IN KNEE REPLACEMENT SURGERY AND I FOUND HIM TO BE UNDERSTANDING OF MY KNEE PROBLEMS AND I SCHEDULED TO HAVE KNEE REPLACEMENT SURGERY.
He gave me the miracle I asked for
This was my first visit and I was very well received and taken care of.
Always upbeat, listens and answers my questions and concerns in avernacular that I can understand.
Initally, the doctor overly encouraged me to get a shoulder replacement. In the last few visits, he has backed off, and even encouraged me to try to get by on the cortisone shots, until I am older, which I appreciate very much. He has made me understand that I will need a shoulder replacement at some time in the future. He is a nice man, and I appreciate him listening to me, as I am apprehensive of the rehab needed after the replacement.
nothing bad to say. four surgeries three on shoudfer for rotator and right total knee replacement. all with excellent results far exceeding my expectations. very happy with results
Very glad this provider was recommended to me by friends. I am pleased with the care I received from very first office visit to surgery & post surgical care. I will be advising by friends & family to take advantage of his great care :)
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