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Foot and Ankle SurgeryOrthopaedic Trauma
MD, Temple University School of Medicine Philadelphia, PA
University of Pittsburgh School of Medicine Pittsburgh, PA Hahnemann/Drexel University College Philadelphia, PA
University of Washington Seattle, WA
UPMC PresbyterianChildren's Hospital of Pittsburgh of UPMCUPMC Mercy
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 95
As always, Dr. Gary Gruen was kind, professional and listened to me as his patient. He said he wanted me to get better and ordered a test to r/o any radiculopathy. His resident was very kind and professional as well.
I felt he was in my room for two minutes and didn't explain anything. just said I was getting a brace and to come back 2-3 weeks. I made it a point to make sure I could come in right after Easter and he said yes. trying to schedule my follow up & they say he's unavailable.
Excellent communication and follow through with the mapping out of my managed care post haste.
every one and everything went very well on my first appointment there
Dr. Gruen was my trauma surgeon in 2014. I credit him with saving my leg after my accident. He and his staff, including Brian Oswald, the PA have taken excellent care of me.
DR. Gruen and his team are the best!
The entire orthopedic department is very professional and Dr Gruen is amazing.
Dr Greun always gives me the truth even when difficult and let's me actively participate in the decisions which all the possible outcomes.
the team worked like a pit crew in the Indy 500. very impressive.
always great care Thank You
Dr. Gary Gruin is a WONDERFUL ortho. doctor. He put me "back together" in 2006 from a bad car accident. He's a very kind and gentle Dr. !!! Thank you so much for the job you do. Your Awesome!!
My doctor respects my needs and listens to my concerns.
I really like Dr. G. He was very kind and did perfect work to my ankle.
always excellent care from my health providers at UPMC
Dr. Gary Gruen is an excellent physician. He is always "right on" with understanding my pain and with recommendations for management of my disorder. He CARES and LISTENS to me - never in a hurry to leave the visit. He is a blessing from God.
no bad experiences
Dr Gruen and his staff are always 100% professional and provide the best possible care.
This particular office and the ENTIRE staff from front desk personnel to ALL medical staff, and Dr. Gruen were the friendliest, caring, most efficient medical office I have EVER experienced. It was refreshing to be in an atmosphere where it appeared that the entire staff worked very well together and were always in positive moods when I was there for my office visits.
These are excellant people well co-ordinated all on the same page, they get you in and get you out with all the info you need in a very timely manner.
it was all good
Dr. Gruen is one of the best
everyone was extremely polite and genuinely interested in what I had to say. I didn't feel rushed through this appointment at all
would have appreciated the doctor addressing the pain in my other areas that hurt when I fell. it was written on the questionnaire, even though my ankle was the primary injury. also, my skin abrasion on my ankle was not treated..or mentioned. it was an open sore that required a dressing which I had to do for my self.
Always very satisfied with the doctor and his interns.
Although this survey is specifically for my follow up visit with Dr. Gruen, I feel that it is necessary to note his excellence in surgery skills. Before my surgery, I thought that I wouldn't ever be close to the same again, but when I woke up from the surgery, I knew that I had gotten the best surgeon in the world. His work was unbelievebly magnificent. Now, every day that I get out of bed, I know that I will heal to nearly exactly how I was before. This man is a miracle worker. He's a wizard of orthopedic surgery. I couldn't have asked for a better surgeon to help me.
Dr Gruen & his Assistant Brian Oswald & all of his staff are always so very adequate & caring in everything they do for me. I thank God every day for him. He saved my leg in 2oo9. If it were not for him I would not be walking today.
Dr. Gruen is a world class doctor and human being. He went above and beyond to provide me with the care that I needed.
Dr. Gruen is a true professional and an excellent physician and surgeon. He was concerned enough to fit me into his schedule the same day another doctor of mine suggested I go see Dr. Gruen to get his professional opinion of what was causing my pain. Dr. Gruen was kind, listened carefully to my concerns, performed an small procedure right in the exam room which helped identify the source of my pain, offered a number of options we could pursue, answered all my questions and schooled a date for surgery with me before I left the exam room. I could not have asked for a better experience. I was also glad to see Dr. Gruen is training a resident or a new doctor. I can see how me would be a good teacher and mentor.
Entire staff was polite and friendly. Dr. Gary Gruen is awesome . Dr. Gruen explained my xrays, asked questions about my issues, and listened thoroughly to my questions and concerns. Assistant, Beth, was kind, and very thorough with questions and answers. Assistant, Brian, was very friendly , and responded to my phone call quickly , making it quick and easy to get my appointment to see the Doctor . Very kind and very professional. Great team !!
I love Dr. Gruen
Dr. Gruen fit me into his clinic to evaluate my acute ankle fracture
they took me on time, took x-rays, told me my results in a very timely manor,told me what to expect and what to do and not to do. Great office !!
I would not go anywhere else. Dr. Gruen and his team are the absolute best.
This was my first time at this particular office & seeing Dr. Gruen, also Will the resident on staff. I was very impressed with the care I was given and the information provided to all questions me & my husband had for my condition.
first class all around
Over being nervous they as a whole were kind and help
Dr. Gruen and his staff were excellent - compassionate, informed, cared about my condition, and obviously had my best interest in mind. Approachable and easy to talk to. Office staff/reception - excellent service and very kind.
the dr was just doing his job I understand that however I'm still in extreme pain bought the shoes they suggested walking with a limp and I just hurt I want to be able to take my daughter out but for summer but no one has ever listened or had concerns about my pain level
I'm very fortunate/privileged, having had Dr. Gruen remedy my injury. His patient care, interaction, and communication, is superb. I highly respect him, for his Patient - Doctor care, and sincerity. Very impressive. Never did Dr. Gruen enter my hospital or clinic (at appointment) room, without a smile , and a firm handshake. He's very easy to communicate with, open, honest, warm and mellow.. He was always informative, and most of my questions were always answered in his reveiw to me. (Many Doctors/Professionals should observe Dr. Gruen; for they could learn a lot from his patient care & relations.) Much thanks to Dr. Gruen. I greatly appreciate all that he has done for me. Of course....I'll recommend Dr. Gruen to all in need.
Dr. Gruen performed an excellent surgery to repair two fractures of my hip. within 4 months I have regained nearly 100% of the mobility and strength I had pre accident. Dr. Gruen discussed with me pre-op the situation and made me feel very confident that he would be able to get me the best possible outcome surgically, which he did even better than my expectations.
all staff very attentive and courteous
dr. Gruen and his resident Alyse were very professional and patient with answering all of my questions. I left confident where my injury was and what I was to do to continue for it to get better.
Dr. Gruen is a very kind and compassionate man. He comes well regarded as a specialist and I have been very comfortable in his care.
Dr Gruen, resident, xray tech, med asst, and receptionist exceptionally kind, professional and proficient in all ways. Best possible experience because I was very anxious about the visit and left feeling like it's not the end of my world.
care was fine. I was there for 1 hour 40 min. saw a medical assistant for 5 min... an ortho resident for 15 min with long waiting in between. saw the actual doctor for 3 min. saw a medical prosthesis gentleman to fit me in a boot for 5 min
the reception staff was very kind and made me feel comfortable..
We are VERY satisfied with Dr. Gruen and his staff. We felt like they provided excellent care. Dr. Gruen was very friendly, compassionate, pleasant, and did a super job fixing up very severely damaged ankle and leg bones.
dr Gruen is your Jedi master of none reconstruction. I appreciate his skill on my very difficult case.
I think Dr Greun and staff are above excellent. so lucky that it was he who operated on me!!
Overall a great visit and the nurse went above and beyond her duties.
He was very thorough and put my elbow back together which is what I was looking for most.
Dr. Gruen and the medical staff provided excellent services. They were attentive and responsive to my needs and questions. Some of the previous survey questions were not applicable and were left unanswered.
Dr. Gruen is just the best!
Dr. Gruen is a wonderful doctor.
Dr Gruen is extraordinarily responsive to my problems. He is generous with his time and responds to texts very quickly. I appreciate his thoroughness and his care.
I was extremely pleased with Dr. Gruen and his staff. I have told several people how impressed I was with the office efficiency and the pleasant and caring staff
Dr. Gruen is excellent, to date I have had a wonderful relationship with him. He is the best.
This was my last follow-up visit with Dr. Gruen related to my tibial fracture repair surgery on August 31, 2015. I had a very bad fracture and Dr. Gruen did an outstanding job of repairing the break. He was also perfectly appropriate in putting me in a non-bearing leg brace for 8 weeks before allowing the start of physical therapy. The break has healed near-perfectly and he and his residents have been attentive to my understanding of what was happening and what I could expect going further. Dr. Gruen is the man with the "magic hands" and I cannot say enough positive about what he has done for me. He recommended the PT person with whom I should work at UPMC Sports Center and she has been wonderful in assisting in my recovery. I am a 71 year old woman who was very active prior to the fall that broke my leg. Both Dr. Gruen and my therapist have encouraged me to seek to return to my previously active state and I believe them when they say that, with time and work, I will be able to do everything I did prior to my injury. I am well on my way!! For this, I am more grateful to Dr. Gruen than I can put into words!
Dr. Gary Gruen is by far the best orthopedic surgeon I could have ever asked for. He did a phenomenal job at reconstructing the bones in my right leg after a horrific car accident that left them shattered. Although I had compartmental syndrome and many other complications along the way he did such an amazing job. I have residual pain in my refurbished leg but that pales in comparison to the way I would have suffered without my leg at all. Dr. Gary Gruen is an amazing orthopedic surgeon and I would recommend him to anyone in the world who needs fixed up. He saved me from becoming an amputee and I will be thankful for the rest of my life. I was truly blessed to have been in his care.
Dr. Gruen was professional and friendly and allowed me to participate in my health care decisions
Dr. Gary Gruen should be canonized; he saved my leg. I owe him a debt of gratitude.
First office visit following my hospitalization. Received excellent care.
Dr Greun is the best and I trust him with my life
Gary Gruen is excellent! And he's built a strong team of residents etc.
if it wasnt for dr gruen i dont think i wold be walking to day so grateful have him as my dr
Entire team was excellent. This visit led to an inpatient surgery the following day and all care provided from preop to discharge during that stay was also outstanding. Great experience considering unfortunate injury.
I had a serious leg fracture from a fall and Dr. Gruen and his staff have been most helpful to me.
Dr. Gruen saved my leg in 2009. He has always been concerned about any issues concerning my health and my leg. I have never had a Dr so concerned about his patients. He is a blessing.
excellent care would refer anyone to dr gruen n his office n staff
Dr. Gruen is always vey knowledgeable and understands my concern. He addresses my injury accordingly and is always very friendly. BEST Doctor EVER!
Dr. Gruen is a very busy guy, and I was pleased to get an appointment quickly. My injury was not severe, but I was concerned and definitely wanted and trusted his advice.
dr Gruen is the best. his Fellow was also very thorough. I was in very good hands
This office is very professional and efficient. I am an RN in another health care system, but I prefer to come to UPMC orthopedics for the high level care. It's worth the one hour drive!
I met Dr. Gruen several years ago after I was severely injured in an accident. It is because of him that I still have my foot and can walk as well as I do.
I am totally satisfied with the care, skilled surgery and attention from Dr. Gary Gruen's office.
i think that when dr.grun should listen to his patients instead of trying to rush out. also when u give someone a boot after how many ever months of being non weight bareing he should see how they walk and explain that when u first try and walk you are going to feel pain not just saw heres your boot all better
I have received wonderful care from Dr. Gruen and his staff
This was an excellent experience.
Excellent Doctor. I would recommend him highly to anyone
Dr. Gruen was very up front with the pros and cons of what could happen. He didn't beat around the bush and sugar coat he flat out showed me the picture of my arm to tell me the severity of the situation. In my opinion he is the best orthopedic in Pittsburgh I would see anyone else for my arm. He helped my sister and me both and for him I'm great fully proud to say he is my doctor.
great experience w/MD
Dr Gruen is an outstanding physicians very caring and compassionat. Outstanding physician would recommendhis services,
dr Gruen was excellent. he was very thourou. very kind and explained things excellently.
The team in Ortho clinic was fantastic. The visit was well coordinated, solved my problem and the care/concern was top notch. The experience could not have been better.
excellent care, very little waiting time from waiting room to seeing physician
Overall it was perfect experience. Congratulations.
I have the highest regards for Dr. Gruen and his skills
Dr. Gruen was highly recommended by my PCP, whose opinion I trust. I was not disappointed.
Dr Gruen was fantastic! He thoroughly explained my MRI results, he explained what was causing my foot pain and came up with a treatment plan. I couldn't be happier with how I was treated and the care I received.
I enjoyed meeting Dr. Gruen. He is an exceptional teacher. The analogy he used and explantion he gave on how the knee works and how it pertained to my problem was amazing. Very clear and easy to understand. I was impressed on how he included the resident/PA students in his teaching. Very impressed overall.
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