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Spends Enough Time with You
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BS, University of Miami School of Medicine Miami, FL, USA BS, Nova Southeastern University Fort Lauderdale, FL DO, Nova Southeastern University College of Osteopathic Medicine North Miami Beach, FL MS, Nova Southeastern University College of Osteopathic Medicine North Miami Beach, FL OD, Nova Southeastern University Fort Lauderdale, FL
Patient comments are gathered from our Press Ganey Patient Satisfaction Survey and are displayed in their entirety. Patients are de-identified for confidentiality and patient privacy.
Total Comments: 281
Very attentive and approachable. Answered questions and was thorough.
Great provider knowledgeable., kind and professional
Haleh Ebrahimi was great, I will make sure I see her again next time. She took the time to talk to me and connect with me and was very kind.
It was a great experience for me! Dr Ebrahimi answered my questions and helped me to understand how to better care for my eyes. The staff was exceptional in assisting me with walking through the process of the selection of the best eyewear for me. They were very caring and I so appreciated that!
This office and provider are always quick and efficient!
Veronica was helpful
Dr Ebrahimi is the best doctor I have ever had. She is very understanding, listens well, and specifically & concisely addresses my concerns. I would reccomend her to anyone and everyone.
great health care provider.
I had a great experience.
She was great!
everyone at the office is always good and professional.
Super friendly, professional, and efficient.
Awesome physician. I initially was going to see another doctor within UPMC due to scheduling restraints but they had to cancel so I was able to use My UPMC, the online platform, to schedule with Dr. Ebrahimi THE NEXT DAY and I was super happy!!
Loved Dr. Ebrahimi. Would recommend her and would see her again. Thank you!
This was my first time seeing Dr. Ebrahimi and I thought the care provided was excellent. She went over my eye health, answered all my questions in a clear manner. I have a very high prescription and several optometrists I met previously were dismissive of my questions about corrective vision surgery, but Dr. Ebrahimi gave me her honest opinions and laid out my options. I would definitely recommend her to my friends and family.
very good provider
The entire team at the Forbes Ave. optical shop is fantastic. This was my first time seeing Dr. Ebrahimi and she was wonderful.
she was very nice took her time with the exam encouraged me to wear my eyeglasses daily.
excellent optometry care
The care was excellent.
Dr. Ebrahimi is always happy to see me, remembers aspects of my previous visit, and is genuinely concerned about the health of my eyes. I have recommended her practice to multiple friends and family members who have been just as delighted as I am.
Dr. Ebrahimi and her staff are excellent providers and I feel fortunate to have them as a health care provider.
Everyone in the office did a terrific job. I had a very positive experience.
Lakshi the assistant and the Dr were excellent.
Dr. Ebrahimi was a fantastic doctor and answered all of my questions.
Very thorough and professional.
Space at this office is very limited and I had to sit in the hallway to allow someone else to use examining room while I was waiting to see the Doctor.
She was very nice. Took her time with my exam. Very thorough.
I was seen on time and she was very thorough
She was very nice, down to earth and was quick, yet diligent with all the testing. I felt very comfortable the whole time.
Dr. Ebrahimi provided excellent care. I would see her again.
dr put me at ease regarding my future cataract surgery next fall
I received excellent service and care. Highly recommend!
overall,good service getting care right away.
I really enjoyed my visit with the provider she was very caring and gave me great information.
She is very knowledgeable and reminds you about things to look out for that will cause problems for your eyes.
Answered all of my questions, even if I repeated myself for clarity. Very patient, very kind and friendly. Worked quickly, but was not in a rush.
Really impressed by the staff and Dr. This was one of the best eye exams in ever recieved .
Dr. Ebrahimi is very knowledgeable about my particular eyesight problems and she always takes care to go over these with me at each of my visits with her. She listens closely and always answers all of my questions.
Dr. Ebrahimi provided beyond excellent care- she addressed my concerns with knowledgeable and empathetic answers alongside also providing me additional information to use moving forward. She was efficient in her work and examination but was sure to not make the visit feel rushed.
Dr. Ibrahimi was wonderful and I will continue to schedule with her as my regular eye doctor.
Dr. Ebrahimi is possibly one of the most professional care providers I have ever met in the United States. In fact, I have decided to maintain her as my ophthalmologist since I have some on-going eye issues. She is very respectful and highly professional in the way she does her job. I have much respect for her work!
I really like the eye doctor here. She is always respectful and thorough. I am really happy she is taking the time to find contacts that fit my eyes.
We loved her. We plan to see her again after her maternity leave.
Dr. Ebrahimi is terrific. I would highly recommend her. She is personable, knowledgeable and has a very light touch. I greatly appreciated her expertise.
The care provider was excellent and I have already recommended her to two others since my visit yesterday.
Had an emergency eye injury and was seen and treated right away. very friendly and caring
My experience was excellent.
This was my first check up with Dr. Ebrahimi and now I always want to see her. I already did recommend Dr. Ebrahimi to my sister! She made me feel comfortable and explained any concerns.
I enjoyed this visit so much that I will look forward to seeing this physician again.
Excellent care, I was relieved when I left the office. I was advised to call if the problem gets worse.
Was grateful I could be seen same-day for my eye condition. The provider was thorough and explained things well.
I was able to schedule a same day appointment and seen right away. The doctor was very knowledgeable and explained everything in a way that was easy to understand.
Excellent! we need more Drs like her!
I was impressed with how quickly I could make an appointment to see this Doctor. I thought she was skilled and took time to diagnose my medical issue. She referred me to a surgeon for a further exam and the office scheduled that appointment for me. Very satisfied with services provided by this Dr. Ebrahimi and her staff.
Dr. Ebrahimi was AMAZING. This was by far the best eye appointment I've ever had: most comfortable, most comprehensive and most efficient. Highly recommend!
Dr. Ebrahimi was very knowledgeable and kind. She was thorough in both examination and explanation.
Best ever refraction, efficient exam
They were very nice and helped me better understand any problems that I talked about.
She was terrific, efficient yet thorough. The office team was very friendly and helpful.
I really like the way she listens carefully and makes useful comments and guidance
Michael is difficult to examine because of his physical and mental limitations. Dr. Ibrahimi and her staff spent considerable time adapting their usual procedures and equipment to complete the examination.
Great...efficient, knowledgeable, attentive and helpful...what more could you ask?
Dr I is very pleasant and knowledgeable.
Wonderful optometry service. Got me in, to help with needed prescription. Doctor wonderful, thoughtful and great communication.
Very efficient office staff (Veronica), Optical Assistant, & Dr Ebrahimi. Pleasant and capable office.
Outstanding level of service. Dr. Ebrahimi was excellent and explained a condition I'm having with my eyes carefully and thoroughly. Her staff was also excellent I had wonderful assistance picking out new glasses.
pROVIDER IS REALLY LOVELY PERSON. I WAS NOT HOWEVER, HAPPY WITH 40 MINUTE WAIT ESPECIALLY AS THe SCREEN SAID THAT PROVIDER WAS ON TIME! I GUESS IT'S UNREALISTIC TO EXPECT DOCTORS APPOINTMENTS TO BE ON TIME.
she was friendly, efficient and knowledgeable
I am so very pleased. Ebrahimi. She was so sweet, attentive & patient. Also, the people in the office were amazing. I never felt so significant. Thank you for them!
The receptionist was as nice and helpful as anyone could be. Dr. Abrahimi was very knowledgeable and efficient and followed the very next morning with test results. Well. done !
the staff ere outstanding
Staff was courteous and prompt
Dr Haleh has impressive understanding and caring attitude . Good quality for patients healing needs .
Dr. Ebrahimi is such a ray of sunshine! She is friendly, efficient, and highly knowledgeable of her field. She addressed all my concerns and made me feel comfortable at my eye exam.
She was very willing to answer all of my questions and the exam was thorough. Her explanations were easy to understand and she seemed eager to solve my medical issue.
Dr. Ebrahimi is very professional and friendly. I feel very fortunate to had been received her treatment.
very knowledgeable and respectful to patients
Dr. Ebrahimi is absolutely wonderful - very knowledgeable and extremely compassionate
I had very good experience.
Excellent Provider. First time for eye exam with her, will use repeatedly.
The doctor is always so nice and I feel good in her hands. The e-board in the office indicated she might be up to 60 mins delayed for her appointments, but I still managed to get taken back for the initial steps pretty quickly, and then the doctor was ready by the time my eyes were dilated - perfect timing.
Excellent Dr. She's professional, competent, and polite.
Attentive, timely, provided good information,
Dr. Ibrahimi was able to fit me in on the same day after my regular optometrist canceled my appointment and couldn't reschedule for two months. I was grateful for her effort to acquaint herself with my ocular health and will happily return to her again.
I was very pleased with my care provider. She explained the nature of my health problems very clearly and proposed very helpful measures to resolve them,
Didn't ask for full eye medical history, but overall excellent!
Very helpful and friendly. Answered all of my questions clearly. I do not live in Pittsburgh but if I did I would continue with this provider.
very polite and helpful
she was great!!!
Fast and fun
Very professional. Rapid recovery with the treatment.
Provider knew her job and performed it to my satisfaction.
She is best optometrist...I recommend her to everyone!!
The doctor was good, might be good, but the day I visit her, she seems to be busy for something else and I could not have enough time to discuss my status. Since this was my first visit to her, I may choose a bad day.
she was wonderful!!
I had a great visit with Dr. Ebrahimi, she was very nice and explained everything to me. The technician also did a great job when I asked questions, but I can't recall her name.
Dr. Ebrahimi has seen me for my eye care. She is a wonderful doctor, very knowledgeable and caring.
Helped me identify an issue I was worried about. I felt better about it after leaving the appointment. The tech and the doctor were both very thorough.
The provider did a nice job of listening, diagnosing, answering my questions and providing me with a prescription and suggestions quickly, which is what I was looking for.
Everyone in the office were very friendly and efficient.
The doctor and her technician were exceptional. Fri anFriendly,calm and caring. Explained everything they were about to do and acknowledged my comments.
Dr. Ebrahimi is the best. I'm a difficult fit for triple progressive lenses and she makes it all work seamlessly. Yesterday, she diagnosed my eye problems and improvement is already starting to occur.
The staff were all incredibly friendly and accommodating. I don't like having my eyes touched and they were very patient, kind, and understanding with me about this. Each person made me feel comfortable and respected and I felt the doctor took her time with my appointment and helped me understand ways to improve my eye health.
Good experience with the care provider.
great caring very competent doctor
All the things are great!
Dr. Ebrahimi always greets me and ask me how I am doing. She takes her time to explain vision-related issues.
She is the best. She cares for her patients, and is very professional, courteous, and thorough. I would recommend her to anyone.
the doctor and her staff were excellent professionals
Caring, kind, warm personality
Dr Ebrahami was very professional and has a wonderful bedside manner.
She was very knowledgable, easygoing, and pleasant. I also appreciate that she listened to my concerns and explained thoroughly how we could solve the issues I was experiencing. I would definitely recommend her.
Dr. Ebrahimi, Lakshmi, and Veronika the receptionist were absolutely lovely, incredibly friendly, comforting, and took everything I said, or asked seriously. It was my first eye exam I have ever had and I was pretty nervous. I really appreciate their kindness.
Excellent provider, listens well and takes the time.
Prompt service, excellent staff, took care of my eye exam to my complete satisfaction
Dr Ebrahimi is awesome - listened to concerns, answered questions, had great recommendations, continued to change options for contacts until I found the right pair for me. I left the appointment 100% satisfied!
First visit and it was a very good experience
This was my first time seeing Dr. Ebrahemi. She was the very best optometrist I have ever seen in 33 years. She determined that I would benefit from a specialized type of contact lens I had never heard of before, and upon testing the prescription in my visit, I literally saw more clearly and crisply than I ever have in my life. Moreover, Dr. Ebrahemi was respectful, kind, and relateable. She immediately made me feel comfortable speaking with her and made me feel confident in her expertise. I will recommend Dr. Ebrahemi for optometry care to my friends and colleagues.
Exam was very quick, but doctor did answer questions.
The care at the eye center was excellent!
Dr. Ebrahimi listens and makes sure you have the best vision possible with your glasses/contacts. She truly listens and is caring. The staff in this office are extremely friendly and helpful.
Good care. long wait.
Great Doctor and very thorough!
The doc and her staff are wonderful and extremely professional. It is always great to visit with her for my eye care.
amazingly efficient and friendly staff, could not ask for a better appointment
Dr. Ebrahimi was extremely patient when I had anxiety related to one of the eye tests. I appreciate her helping me get through it.
Quick appointment turn around, competent and friendly staff, minimal wait time, overall great experience.
Excellent provider. The doctor was very knowledgeable and courteous.
I really like Dr. Ebrahimi. She is thorough, but does not waste time. She is very kind and has a nice calm and quiet manner.
loved my experience with Dr. Ibrahimi, would recommend her to anyone who needs to see a good doctor.
She was excellent
Dr. Ebrahimi is such a pleasant physician. She is patient, always takes time to answer my questions and explain details.
was a very good experience.
she was excellent. very thorough. Answered all my questions.
My optometrist was friendly and knowledgeable, I felt comfortable discussing my concerns with her
the Dr was very thorough & knowledgeable, she provided me with information regarding my eyesight that no other Dr has done in 54 years of wearing glasses!
Everyone at the office was pleasant, respectful and professional. It will be a pleasure visiting them for my needs in the future.
She was very good, I hope to return to Dr. Ebrahimi as a regular.
I always recieve good service and good care.
i felt cared for and informed.
I was dreading going to a new provider and I was pleasantly surprised how much I enjoyed this provider.
She was very kind patient and explained everything well.
I very much liked my recent eye exam with Dr. Ebrahim, she is great!! Excellent appointment.
Very professional in her approach yet friendly
Was helped with in minutes when I arrived. Very professional and friendly. Will be going back for any needs with concerning my eyes.
I love dr.ibrahime. she actually cares and is genuine in her actions.
Very kind and attentive.
She was professional, kind, answered all my questions. I did not feel rushed at all. This was the best eye appt i have ever had!
I usually see a different provider for eye care needs. I seen this one for an emergency visit and felt very comfortable with this provider, as much as l do my regular provider.
Intelligent, thoughtful, skilled, excellent demeanor. I really enjoyed my visit.
very good care
Doctor was very pleasant and thorough
While i did not see the doctor within 15 minutes of appointment time, I observed the team working with several 'high maintenance' individuals which were ahead of me. They were professional and were going above and beyond to make the clients comfortable and happy with their decisions and questions.
Good time management
The office staff was amazing, so nice & accomodating. Doctor spent perfect amount of time making sure she answered my questions but didn't take too long. I am so happy with my experience here.
Dr. Ebrahimi listened well and was attentive to my concerns. She took her time with me.
Excellent experience with Dr. Ebrahimi and staff
very nice, very thorough
Dr. Ebrahimi was absolutely fabulous- warm, caring, and extremely knowledgable. I have already recommended her to family and will continue to recommend her.
I had an eye appointment and it went Great!!
This was a good experience. Everyone was professional. Dr Ebrahimi was very helpful and explained things in depth.
Dr. Ebrahimi was amazing. She helped me out with what i needed. The receptionist was very respectgul when i csm into the office.
First time with this provider. Liked her very much. Friendly and professional.
She and her staff were excellent
Excellent eye doctor who listens and provides a comprehensive eye exam.
She was very nice and helpful.
She was great and offered really great advice.
Very competent physician. Pleasant to interact with. Explained well my ailment and next steps to take.
The doctor is very nice and takes time to explain things in common language.
Dr is excellent. I never have worn contacts and she was very patient with my million questions. Very nice down to earth person as well as excellent clinician. Good at explaining things
The dr. was very kind, helpful and professional. I will go back to her for future visits to the eye doctor
Dr. Ibrahimi and her staff were excellent!
Dr. Ebrahimi was extremely professional and knowledgeable, warm and friendly, and I would recommend her to other strongly. The assistant is who I was rating in this last table, above, and she was fine but could have been warmer and friendlier. She seemed like she was on autopilot.
I had an overall pleasant experience. Both the nurses and the doctor were both professional and efficient.
Very good. Answered my questions fully and to my level of understanding.
very good, thank you
This was my first visit, and everything went well.
she was amazing! very friendly and very knowledgeable. I highly recommended her to family members immediately after my visit
Dr. Ebrahimi was thoroughly professional and very helpful in addressing all of my questions and concerns.
Very nice people at this location.
The level of care was excellent, but the waiting time was long. Nonetheless I was very happy with regards to my interactions with the staff and the optometrist, Haleh Ebrahimi, who is very knowledgeable. I know it because I have been myself a dedicated optometrist in my earlier professional functions. I did not mentioned my experience in optometry. I left Haleh take the lead, and she did a fantastic job. In brief, I felt to be in good hands!
I started seeing Dr. Ebrahimi, OD almost one year ago. She tweaked my vision with eyeglasses better than anyone. I order my corrective lenses and frames from the Oakland, Forbes Ave. store. Everyone does whatever it takes for me to get advice, care and service. I'm a happy customer/patient.
WONDERFUL---SOUP TO NUTS!
I was very pleased with my appointment yesterday with Dr Abrahimi and always very please with my pcp. Dr. Tracy Seewald
The doctor was excellent and did a very thorough exam. She was patient and fully answered questions that were asked.
The wait was quick, which was not the case a year ago. So good job on making that better!
Dr. Ebrahimi was knowledgeable, professional, kind and caring. I would definitely recommend her and will see her again as needed.
It is always a pleasure to see Dr. Ibrahimi and take advantage of her vast knowledge and professionalism.
Dr Ibrahimi was excellent, and I would recommend her to anyone. I'm glad to have found an excellent doctor.
It is always a pleasure to see the eye doctor. She is very personable and caring about her patients.
I've had regular eye exams since age 8, but never had dilation drops before. I would have liked to have been warned ahead of time that my vision would be impaired for the next 4 hours. It affected my work greatly, and I had important meetings scheduled that I fumbled through. Had I known the effects would last that long, I would have rescheduled the appointment.
She was excellent! Kind, explained what was occurring thoroughly, and listened to my concerns.
this was my first visit to this doctor. she and her staff are excellent. I recommended her to a family member who is scheduled to see her soon.
I thought they were all great. I didnt have an appointment but they were able to see me because they had a cancellation. I appreciated everything they did to help me because my eye hurt so bad. It was a wonderful experience.
very competent, attentive, patient, and thorough
Everyone was very nice and professional
UPMC has been very good to me.
Every single person in the practice was friendly, professional and caring. Thanks!
Dr. Ebrahimi was excellent! She was very easy to talk to and have excellent communication skills.
She was wonderful!
IMPRESSED ENOUGH THAT MY HUSBAND HAS MADE AN APPOINTMENT WITH THIS PROVIDER.
My experience was excellent in this office.
Dr. Ebrahimi was terrific -- she was friendly, informative, and professional. She was able to answer all of my questions and conducted the entire appointment efficiently and smoothly.
first time at office, staff warm friendly. I am very pleased with service provided cant say enough nice things of this office..
Very professional thorough care...what more could I add
professional and concerned
Excellent; took her time to do exam and answer questions; very satisfied w/new provider
the doctor had an excellent manner and explained everything well. the staff was courteous and efficient.
The experience at the doctors was excellent all around. UPMC has been fantastic with my medical needs
Everyone was courteous and professional.
Very competent and professional
Very good she's excellent Dr.
great experience, I would go back.
keep this physician. excellent patient care and engaged with patient
It was the first time I saw this provider and she was great! Very friendly and knowledgeable.
Dr. Ebrahimi is wonderful. She corrected and effectively explained a condition that eye doctors have been unable to rectify. She is personable and a fantastic doctor. She is wonderful.
DR Ebrahimi is a wonderful careing physican she is detail orintenate and listens to you about your concerns and treatment.and explains every thing she gone to do and gives you information about your care she makes feel very comfortable and that you feel you greatly care about you and that she can provide you with outstanding health services rather your a regular patient of hers, or that your pcp suggested you go see her for a one time care situation, BUt I know of my experience with dr Ebrachimi I will have her for my eye dr. permanently now she is a great acess to upmc and the eye clinic center.and I very happy to have her as one of my careing excellent doctors ,to add her to the list of wonderful physicans that I all ready have at UPMC that I receive great medical service from .
excellent provider ever
Doctor Ebrahimi was nice and explained what she was doing but I felt very rushed. The doctor saw me for less than 10 minutes; being the first time she was seeing me I was expecting a more thorough discussion of my health and any aspects of my life that could impact my vision but there was none of that. Given that I waited for more than 20 min to be seen, she was probably running behind which I can understand but nevertheless felt rushed.
Optometrist Ibrihimi ( Dr) is excellent. I was most impressed with her careful and complete exam, friendly and informative manner, competency and interest in me and my situation. Excellent person. This was a semi0 emergency to see re an important visual program. Thank you.
She was a wonderful doctor and the staff were all lovely!
this was probably the most thorough, professional, friendly visit to the eye doctor I have ever had, in 40 years of wearing eye glasses
This provider provided valuable inputs.
My visit was for an eye exam. It was a very good experience, however, I did have one minor complaint. Part of the exam included dilating my pupils, which resulted in poor vision afterwards. The tech dilated my pupils first, and later the eye doctor came in and did the same because the first batch didn't take right away. That later resulted with me having a sensitivity to light, difficulty seeing things up close such as print, my phone, equilibrium felt off, etc.. Granted, they give you plastic shades for when you leave, however, that doesn't help entirely. I had to drive home, and had I known that my vision would be so poor, I would have had someone pick me up. I drove very slowly to get back home, and my vision didn't return to normal until a couple of hours later. My only complaint is I wish there was a heads up on that prior to the visit. Maybe it was written somewhere in fine print, but it's definitely not something on the surface. Overall my visit was excellent, and I really don't have any complaints. I just want to point that out as it wasn't simply an inconvenience, but a matter of safety as well.
Great provider. She listened. Gentle with my eyes. Would definitely recommend her.
she is so nice
Very professional and pleasant, first time seeing this Dr. very satisfied with visit, she was recommended by my wife and I would recommend her myself.
I had a good experience this year so far with the staff at Upmc eye center.
she was the only provider that actually went through and updated my medication list. this was great because every time I go to the doctor I have to re explain all of the medications I am not taking. I am glad she took the time to update the list rather than bypass it like previous providers.
She was amazing!
The doctor seemed to rush through my eye examination for eye glasses. I understand doctors are very busy but it can make a patient feel very uncomfortable.
I was seen quickly and thoroughly for my emergency and my condition has improved thanks to the care I received. Dr. Ebrahimi was wonderful.
Absolutely wonderful, super kind, extremely helpful. Addressed all of my concerns.
The overall experience was great, and I'd like to give kudo to the person that helped me get this appointment scheduled as I'm going on vacation and needed to get contacts. My prescription expired and I needed something last minute.
Provider forgot to test my vision before putting in dilating drops. As a result, I couldn't see the letters because my eyes were dilated and then she made my prescription too strong. When I went home with my new prescription it felt like I put on someone else's glasses and could see worse then I could with my old prescription.
She is the best .i would recommend any one looking for an eye doctor to choose her.
I was a walk-in patient with a referral to be seen immediately. The entire staff took great care of me, listened to me, and ensured that I would be able to be seen. Dr. Ebrihimi was spectacular! She is extremely kind and gentle and made me feel as though my concerns were valid. I will be transferring my care to this provider following this experience.
Every thing was Exemplary good care no problems.
Excellent doctor who takes my situation and concerns seriously, and has the knowledge to help me. Very approachable and easy to talk to. So glad I finally found an eye dr. who helps! What a relief.
Very well taken care of by the WHOLE staff... WOULD HIGHLY RECOMMEND DR. EBRAHIMI...SHE ROCKS!
everything was good
Excellent eye care provided. No complaints!
The Dr. was very helpful and patient. it was my first time with rhis provider and I will definitely recommend her to others.
Care provider was excellent, answered all my questions and validated my concerns for laser vision surgery.
Care provider was very kind and well knowledgeable about my health and health needs.
Great provider and very caring! very culturally competent!
Very satisfied with my visit.
Danielle, who checked me in, immediately notified me that Dr. Ebrahimi was running behind and asked if I would be okay waiting. Laura, my technician, was fabulous! She was extremely patient as I am HORRIBLE with eye drops and having the pressure in my eyes checked. Laura tried several options for getting my eye pressure, including allowing me to try my own thing, before she smoothly transitioned to an alternative. Brilliant in my opinion!
Dr. Ebrahimi was very thorough in explaining each step as well as my test results.
I met dr. Ebrihimi for the first time during that appointment, and the experience was great! She showed much concern regarding my situation and was able get me back to seeing again. Thank you much!!
I'm 74 years old and I've been to a lot of doctors; I can honestly say Dr. Ebrahimi has to be at the very top of the list as a health provider.
very approachable and respectful
Very friendly, knowledgeable and understanding
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